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Enterprise Data Architect at a manufacturing company with 201-500 employees
Real User
Jan 3, 2022
It's flexible and can do almost anything I want it to do
Pros and Cons
  • "Lumada has allowed us to interact with our employees more effectively and compensate them properly. One of the cool things is that we use it to generate commissions for our salespeople and bonuses for our warehouse people. It allows us to get information out to them in a timely fashion. We can also see where they're at and how they're doing."
  • "Some of the scheduling features about Lumada drive me buggy. The one issue that always drives me up the wall is when Daylight Savings Time changes. It doesn't take that into account elegantly. Every time it changes, I have to do something. It's not a big deal, but it's annoying."

What is our primary use case?

We mainly use Lumada to load our operational systems into our data warehouse, but we also use it for monthly reporting out of the data warehouse, so it's to and from. We use some of Lumada's other features within the business to move data around. It's become quite the Swiss army knife.

We're primarily doing batch-type reports that go out. Not many people want to sift through data and pick it to join it in other things. There are a few, but again, I usually wind up doing it. The self-serve feature is not as big a seller to me because of our user base. Most of the people looking at it are salespeople.

Lumada has allowed us to interact with our employees more effectively and compensate them properly. One of the cool aspects is that we use it to generate commissions for our salespeople and bonuses for our warehouse people. It allows us to get information out to them in a timely fashion. We can also see where they're at and how they're doing. 

The process that Lumada replaced was arcane. The sentiment among our employees, particularly the warehouse personnel, was that it was punitive. They would say, "I didn't get a bonus this month because the warehouse manager didn't like me." Now we can show them the numbers and say, "You didn't get a bonus because you were slacking off compared to everybody else." It's allowed us to be very transparent in how we're doing these tasks. Previously, that was all done behind the vest. I want people to trust the numbers, and these tools allow me to do that because I can instantly show that the information is correct.

That is a huge win for us. When we first rolled it out, I spent a third of my time justifying the numbers. Now, I rarely have to do that. It's all there, and they can see it, so they trust what the information is. If something is wrong, it's not a case of "Why is this being computed wrong?" It's more like: "What didn't report?"

We have 200 stores that communicate to our central hub each night. If one of them doesn't send any data, somebody notices now. That wasn't the case in the past. They're saying, "Was there something wrong with the store?" instead of, "There's something wrong with the data."

With Lumada's single end-to-end data management, we no longer need some of the other tools that we developed in-house. Before that, everything was in-house. We had a build-versus-buy mentality. It simplified many aspects that we were already doing and made that process quicker. It has made a world of difference. 

This is primarily anecdotal, but there were times where I'd get an IM from one of the managers saying, "I'm looking at this in the sales meeting and calling out what somebody is saying. I want to make sure that this is what I'm seeing." I made a couple of people mad. Let's say they're no longer working for us, and we'll leave it at that. If you're not making somebody mad, you're not doing BI right. You're not asking the right questions.

Having a single platform for data management experience is crucial for me. It lets me know when something goes wrong from a data standpoint. I know when a load fails due to bad data and don't need to hunt for it. I've got a status board, so I can say, "Everything looks good this morning." I don't have to dig into it, and that has made my job easier. 

What's more, I don't waste time arguing about why the numbers on this report don't match the ones on another because it's all coming from the same place. Before, they were coming from various places, and they wouldn't match for whatever reason. Maybe there's some piece of code in one report that isn't being accounted for in the other. Now, they're all coming from the same place. So everything is on the same level.

What is most valuable?

I'm a database guy, not a programmer, so Lumada's ability to create low-code pipelines without custom coding is crucial for me. I don't need to do any Java customization. I've had to write SQL scripts and occasionally a Javascript within it, but those are few and far between. I can do everything else within the tool itself. I got into databases because I was sick and tired of getting errors when I compiled something. 

What needs improvement?

Some of the scheduling features about Lumada drive me buggy. The one issue that always drives me up the wall is when Daylight Savings Time changes. It doesn't take that into account elegantly. Every time it changes, I have to do something. It's not a big deal, but it's annoying. That's the one issue, but I see the limitation, and it might not be easily solvable. 

For how long have I used the solution?

I started working with Lumada long before it was acquired by Hitachi. It's been about 11 years now. I'm the primary person in the company who works with it. A few people know the solution tangentially. Aside from very basic elements, most tasks related to Lumada usually fall in my lap.

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What do I think about the stability of the solution?

Lumada's stability and performance are pretty good. The limitations I run into are usually with the database that I'm trying to write to rather than read from. The only time I have a real issue is when an incredibly complex query takes 20 minutes to start returning data. It's sitting there going, "All right. Give me something to do." But then again, I've got it running on a machine that's got 64 gigs of memory.

What do I think about the scalability of the solution?

Scaling out our processes hasn't been a big deal. We're a relatively small shop with only a couple of production databases. We're more of a regional enterprise, and I haven't had any issues with performance yet. It's always been some other product or solution that has gotten in the way. Lumada can handle anything we throw at it. Every night I run reports on our part ledger. That includes 200 million records, and Lumada can chew through it in about an hour and a half. 

I know we can extend processing into the Spark realm if we need to. We've thought about that but never really needed it. It's something we keep in our back pocket. Someone suggested trying it out, but it never really got off the ground because other more pressing needs came up. From what I've seen, it'll scale out to whatever I need it to do. Any limitations are in the backend rather than the software. I've done some metrics on it. It's the database that I have to wait on more than the software. It's not doing a whole lot CPU-wise. My limitations are elsewhere, usually.

Right now, we have about 100 users working with Lumada. About 100 people log in to the system, but probably 200 people get reports from it. Only about 50 use the analysis tools, including the top sales managers and all of the buying group. There are also some analysts from various groups who use it constantly. 

How are customer service and support?

I'd give Lumada support a nine out of 10. It has been exceptional historically, but there was a rough patch about a year and a half ago shortly after Hitachi took over. They were in a transition period, but it has been very responsive since. I usually don't need help. When I do, I get a response the same day, and somebody's working on it. I'm not too worried about things going wrong, like an outage. I've never had that happen.

Sometimes when we do upgrades, and I'm in my test environment, I'll contact them and say, "I ran into this weird issue, and it's not doing what it should. What do you make of it?" They'll tell me, "You got to do this, that, and the other thing." They've been good about it.

Which solution did I use previously and why did I switch?

Before Lumada, we had a variety of homegrown solutions. Most of it was centered on our warehouse management system because that was our primary focus. There were also reports within the point of sale system, and the two never crossed paths. Now they're integrated. There was also an analysis tool they had before I came on board. I can't remember the name of it. The company had something, but it didn't do what they thought it would do, and the project fizzled.

Part of the problem was that they didn't have somebody in-house who understood business intelligence until they brought me on. They were very operationally focused before that. The management was like, "We need more insight into what we're doing and how we're doing it." That was phase two of the big data warehouse push. The management here is relatively conservative in that regard, so they're somewhat slow to say, "Hey. We need to do something along these lines." But when they decide to go, get out of the way because here we come.

I used a different tool at my previous job called Informatica. Lumada has less of a learning curve for deployment. Lumada was similar enough to Informatica that it's like, "Okay. This makes sense," but there were a few differences. Once I figured out the difference, it made a lot of sense to me. The entire chain of steps Lumada allows you to do is intuitive.

Informatica was a lot more tedious to use. You had to hook every column up from its source to its target. With Lumada, it's the name that matters and its position. It made aspects a whole lot easier and less tedious. Every so often, it bites me in the butt. If I get a column out of order, it'll let me know I did something wrong. But it's much less error-prone because I don't have to hook every column up from its source to its target anymore. With Informatica, there were times where I spent 20 minutes just sitting there trying not to drool on myself. It was terrible. 

How was the initial setup?

Setting up Lumada was pretty straightforward. We just rolled it out and went from proof of concept to live in about a year. I was relatively new to the organization at the time and was still getting a feel for it — knowing where data was and what all these things mean. My experience at a shoe company didn't exactly translate to an auto parts business. I went to classes down in Orlando to learn the product, then we went from there and just tried it. We had a few faux pas here and there, but we knew.

What was our ROI?

Lumada has also significantly reduced our ETL development time. It depends on the project, but if someone comes to me with a new data source, I can typically integrate it within a week, whereas it used to take a month. It's a 4-to-1 reduction. It's allowed our IT department to stay lean. I worked at another company with 70 IT people, 50 of which were programmers. My current workplace has 12 people, and six are programmers. The others are UI-type developers, and there are about six database people, including me. We save the equivalent of a full-time employee, so that's anywhere from $50,000 to $75,000 a year.

What's my experience with pricing, setup cost, and licensing?

I think Lumada's price is fair compared to some of the others, like BusinessObjects, which is was the other solution that I used at my previous job. BusinessObject's price was more reasonable before SAP acquired it. They jacked the price up significantly. Oracle's OBIEE tool was also prohibitively expensive. We felt the value was much greater than the cost, and the value for the money was much better than if we had gone with other solutions.

Which other solutions did I evaluate?

We didn't consider other options besides Lumada because we are members of an auto parts trade association, and they were using the Pentaho tool before it was Hitachi to do some ETL tasks. They recommended it, so we started using it. I evaluated a couple of other ones, but they cost more than we were willing to spend to try out this type of solution. Once we figured out what it could do for us, then it's like, "Okay. Now, we can do some real work here."

What other advice do I have?

I rate Lumada nine out of 10. The aspect I like about Lumada is its flexibility. I can make it do pretty much whatever I want. It's not perfect, but I haven't run into a tool that is yet. I haven't used every aspect of it, but there's very little that I can't make it do. I haven't run into a scenario where it couldn't handle a challenge we put in front of it. It's been a solid performer for us. I rarely have a problem that is due to Lumada. The issues I have with my loads are never because of the software.

If you plan to implement Lumada, I recommend going to the classes. Don't be afraid to ask dumb questions of support because many of them used to be consultants. They've all been there, done that. One of the guys I talk to regularly lives about 80 miles to the north of me. I have a rapport with him. They're willing to go above and beyond to make you successful.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Ahad Ahmed - PeerSpot reviewer
BI developer at a insurance company with 1,001-5,000 employees
Real User
Top 5
May 29, 2024
Offers features for data integration and migration
Pros and Cons
  • "The product is user-friendly and intuitive"
  • "The solution offers features for data integration and migration. Pentaho Data Integration and Analytics allows the integration of multiple data sources into one. The product is user-friendly and intuitive to use for almost any business."
  • "Should provide additional control for the data warehouse"

What is our primary use case?

I have used the solution to gather data from multiple sources, including APIs, databases like Oracle, and web servers. There are a bunch of data providers available who can provide you with datasets to export in JSON format from clouds or APIs. 

What is most valuable?

The solution offers features for data integration and migration. Pentaho Data Integration and Analytics allows the integration of multiple data sources into one. The product is user-friendly and intuitive to use for almost any business. 

What needs improvement?

The solution should provide additional control for the data warehouse and reduce its size, as our organization's clients have expressed concerns regarding it. The vendor can focus on reducing capacity and compensate for it by enhancing product efficiency. 

For how long have I used the solution?

I have been using Pentaho Data Integration and Analytics for a year.  

How are customer service and support?

I have never encountered any issues with Pentaho Data Integration and Analytics. 

What's my experience with pricing, setup cost, and licensing?

I believe the pricing of the solution is more affordable than the competitors. 

Which other solutions did I evaluate?

I have worked with IBM DataStage along with Pentaho Data Integration and Analytics. The found the IBM DataStage interface to seem outdated in comparison to the Pentaho tool. IBM DataStage demands the user to drag and drop the services as well as the pipelines, similar to the process in SSIS platforms. Pentaho Data Integration and Analytics is also easier to comprehend from the first use than IBM DataStage. 

What other advice do I have?

The solution's ETL capabilities make data integration tasks easier and are used to export data from a source to a destination. At my company, I am using IBM data switches and the overall IBM tech stack for compatibility among the integrations, pipelines and user levels. 

I would absolutely recommend Pentaho Data Integration and Analytics to others. I would rate the solution a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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December 2025
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Ryan Ferdon - PeerSpot reviewer
Senior Data Engineer at a financial services firm with 201-500 employees
Real User
Apr 4, 2022
Low-code makes development faster than with Python, but there were caching issues
Pros and Cons
  • "The fact that it's a low-code solution is valuable. It's good for more junior people who may not be as experienced with programming."
  • "If you're working with a larger data set, I'm not so sure it would be the best solution. The larger things got the slower it was."

What is our primary use case?

We used it for ETL to transform data from flat files, CSV files, and database. We used PostgreSQL for the connections, and then we would either import it into our database if the data was in from clients, or we would export it to files if clients wanted files or if a vendor needed to import the files into their database.

How has it helped my organization?

The biggest benefit is that it's a low-code solution. When you hire junior ETL developers or engineers, who may have a schooling background but no real experience with ETL or coding for ETL, it's a UI-based, low-code solution in which they can make something happen within weeks instead of, potentially, months.

Because it's low-code, while I could technically have done everything in Python alone, that would definitely have taken longer than using Pentaho. In addition, by being able to standardize pipelines to handle the onboarding process for new clients, development costs were significantly reduced. To put in perspective, prior to my leading the effort to standardize things, it would typically take about a week to build a feed from start to finish, and sometimes more depending on how complicated it was. With this solution, instead of it taking a week, it was reduced to an afternoon, or about three hours. That was a significant difference.

Instead of paying a developer a full week's worth of work, which could be $2,500 or more, it cut it down to three hours or about $300. That's a big difference.

What is most valuable?

The fact that it's a low-code solution is valuable. It's good for more junior people who may not be as experienced with programming. In our case, we didn't have a huge data set. We had small and medium-sized data sets, so it worked fine.

The fact that it's open source is also helpful in that, if a junior engineer knows they are going to use it in a job, they can download it themselves, locally, for free, and use test data to learn it.

My role was to use it to write one feed that could facilitate multiple clients. Given that it was an open-source, free solution, it was pretty robust in what it could do. I could make lookup tables and databases and map different clients, and I could use the same feed for 30 clients or 50 clients. It got the job done for our use case.

In addition, you can install it wherever you need it. We had installed versions in the cloud and I also had local versions.

What needs improvement?

If you're working with a larger data set, I'm not so sure it would be the best solution. The larger things got the slower it was.

It was kind of buggy sometimes. And when we ran the flow, it didn't go from a perceived start to end, node by node. Everything kicked off at once. That meant there were times when it would get ahead of itself and a job would fail. That was not because the job was wrong, but because Pentaho decided to go at everything at once, and something would process before it was supposed to. There were nodes you could add to make sure that, before this node kicks off, all these others have processed, but it was a bit tedious. 

There were also caching issues, and we had to write code to clear the cache every time we opened the program, because the cache would fill up and it wouldn't run. I don't know how hard that would be for them to fix, or if it was fixed in version 10.

Also, the UI is a bit outdated, but I'm more of a fan of function over how something looks.

One other thing that would have helped with Pentaho was documentation and support on the internet: how to do things, how to set up. I think there are some sites on how to install it, and Pentaho does have a help repository, but it wasn't always the most useful.

For how long have I used the solution?

I used Hitachi Lumada Data Integration (Pentaho) for three years

What do I think about the stability of the solution?

In terms of the stability of the solution, as I noted, I wouldn't use it for large data sets. But for small to midsize companies that are looking for a low-code solution that isn't going to break the budget, it's a great tool for them to use.

It worked and it was stable enough, once we figured out the little quirks and how to get around them. It mostly handled our production workflows without issue.

What do I think about the scalability of the solution?

I think it could scale, but only up to a point. I didn't test it on larger datasets. But after talking to people who have worked on larger datasets, they wouldn't recommend using it, but that is hearsay.

In my former company, there were about five people in the data engineering department who were using the solution in their roles as ETL data integration Specialists.

In that company, it's their go-to solution and I think it will work for everything that they need. When I was there, I tried opening pathways to different things, but there were so many feeds already on it, and it worked for what they need, and it's low-code and open source, so I think they'll stick with it. As they gain more clients they'll increase their usage of it.

How was the initial setup?

The initial setup wasn't that complicated. You have to set the job environment variables and that was probably the most complicated part, and would be especially so if you're not familiar with it. Otherwise, it was just a matter of downloading the version needed, installing it, and learning how to use the different components. Overall, it was pretty easy and straightforward.

The first time we deployed it, not knowing what we were doing, it took a couple of days, but that was mainly troubleshooting and figuring out what we were doing wrong because we hadn't used it before. After that, it would take maybe 30 minutes or an hour.

In terms of maintenance for Pentaho, one developer per feed is what is typically assigned. It will depend on the workflow of the company and how many feeds are needed. In our case there were five people involved.

What was our ROI?

It saved us a lot of money. Given that it's open source, and the amount of time over the three that I used it, and the fact that they were using it several years prior, means a lot of money was definitely saved by using Pentaho versus something else.

What's my experience with pricing, setup cost, and licensing?

If a company is looking for an ETL solution and wants to integrate it with their tech stack but doesn't want to spend a bunch of money, Pentaho is a good solution. SSIS cores were $10,000 a piece. Although I don't know what they cost nowadays, they're expensive. 

Pentaho is a nice option without having to pay an arm and a leg. We even had a complicated data set and Pentaho was able to handle pretty much every type of scenario, if we thought about it creatively enough. I would recommend it for a company in that position.

Which other solutions did I evaluate?

While the capabilities of Pentaho are good enough for light work, I've started using Alteryx Designer, and it is so much more robust in everything that you can do in real time. I've also used SSIS.

When you run something in Pentaho, you can click on it to see the output of each one, but it's hard to really change anything. For example, if I were to query data from a database and put it into a "select," if I wanted to reorganize within the select based on something like the first initial of someone's name, it provided that option. But when I would do it, sometimes it would throw an error and I'd have to run the feed again to see it.

The nodes, or the components, in Pentaho can probably do about 70 percent of what you can do in Alteryx. Don't get me wrong, Pentaho worked for what we needed it for, with just a few quirks. But as a data engineer, I'm always interested in and excited to work with new technologies that may offer different benefits. In this case, one of the benefits is that each node in Alteryx has many more capabilities in real time. I can look at the data that's coming into the node and the data that's going out. There was a way to do that in Pentaho, if you right-clicked and looked, but it would tell you the fields that were coming in and out and not necessarily the data. It's nice to be able to troubleshoot, on the spot, node-by-node, if you're having an issue. You can do that easily with Alteryx.

In addition to being able to look at data coming in and out of the node, you can also sort it easily and filter it within each data node in Alteryx, and that is something you can't do in Pentaho.

Another cool thing with Alteryx, although it's a very small difference, is that you don't have to save the workflow before you run it. Pentaho forces you to do that. Of course, it's always good to save.

What other advice do I have?

A good thing about Pentaho is that it's not that hard to learn, from an ETL perspective. The way that Pentaho has things laid out they are pretty intuitively organized in the panel: Your input—flat file, CSV, or database—and then the transformation nodes. 

It was a good baseline and a good open-source tool to use to learn ETL. It's good to have exposure to multiple tools because every company has different needs and, depending on their needs, it would be a different recommendation.

The lessons I learned using it: Make sure you clear the cache when you open the program. Also, if there are any critical points in your flow that are dependent upon previous nodes, make sure that you put blocking steps in. Make sure you also set up the job environment variables correctly, so that Pentaho runs.

It worked for what we did but, personally, I wouldn't use it. In the new company I'm working for, we are using large financial data sets and I'm not so sure it could handle that. I know there's an Enterprise version, but I didn't use that.

The solution can handle ingestion through to export, but you still have to have a batch or Python script to run it with an automation process. I don't know if the Lumada version has something different, but with what I was using, you were simply building the pipeline, but the pipeline outside of the program had to be scheduled and run, and we had other tools to check that the output was as expected.

We used version 7 for a while and we were reluctant to upgrade to version 9 because we had an 834 configuration, meaning a government standardized feed that our developer spent two years building. There was an issue whenever we tried to run those feeds on version 9, so we were reluctant to upgrade because things were working on 7. We ended up finding out that it didn't take much work for us to fix the problem that we were having with version 9 and, eventually, we moved to it. With every version upgrade of anything, there are going to be pros and cons.

Depending on what someone needs it for, if it's a small project and they don't want to pay for an enterprise solution, I would recommend it and give it a nine out of 10. The finicky things were a little frustrating, but the fact that it's free, can be deployed easily, and that it can fulfill a lot of things on a small scale, are plusses. If it were for a larger company that needed an enterprise solution, I wouldn't recommend it. In that case, it would be one out of 10.

For a smaller company or one with a smaller budget, a company that doesn't have highly complex ETL needs, Pentaho is definitely a great option. If a company has the budget and has really specific needs and large data sets, I would suggest looking elsewhere.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Engineer at a comms service provider with 501-1,000 employees
Real User
Jan 3, 2022
Saves time and makes it easy for our mixed-skilled team to support the product, but more guidance and better error messages are required in the UI
Pros and Cons
  • "The graphical nature of the development interface is most useful because we've got people with quite mixed skills in the team. We've got some very junior, apprentice-level people, and we've got support analysts who don't have an IT background. It allows us to have quite complicated data flows and embed logic in them. Rather than having to troll through lines and lines of code and try and work out what it's doing, you get a visual representation, which makes it quite easy for people with mixed skills to support and maintain the product. That's one side of it."
  • "Although it is a low-code solution with a graphical interface, often the error messages that you get are of the type that a developer would be happy with. You get a big stack of red text and Java errors displayed on the screen, and less technical people can get intimidated by that. It can be a bit intimidating to get a wall of red error messages displayed. Other graphical tools that are focused at the power user level provide a much more user-friendly experience in dealing with your exceptions and guiding the user into where they've made the mistake."

What is our primary use case?

We're using it for data warehousing. Typically, we collect data from numerous source systems, structure it, and then make it available to drive business intelligence, dashboard reporting, and things like that. That's the main use of it. 

We also do a little bit of moving of data from one system to another, but the data doesn't go into the warehouse. For instance, we sync the data from one of our line of business systems into our support help desk system so that it has extra information there. So, we do a few point-to-point transfers, but mainly, it is for centralizing data for data warehousing.

We use it just as a data integration tool, and we haven't found any problems. When we have big data processing, we use Amazon Redshift. We use Pentaho to load the data into Redshift and then use that for big data processing. We use Tableau for our reporting platform. We've got quite a number of users who are experienced in it, so it is our chosen reporting platform. So, we use Pentaho for the data collection and data modeling aspect of things, such as developing facts and dimensions, but we then publicly export that data to Redshift as a database platform, and then we use Tableau as our reporting platform.

I am using version 8.3, which was the latest long-term support version when I looked at it the last time. Because this is something we use in production, and it is quite core to our operations, we've been advised that we just stick with the long-term support versions of the product.

It is in the cloud on AWS. It is running on an EC2 instance in AWS Cloud.

How has it helped my organization?

It enables us to create low-code pipelines without custom coding efforts. A lot of transformations are quite straightforward because there are a lot of built-in connectors, which is really good. It has got connectors to Salesforce, which makes it very easy for us to wire up a connection to Salesforce and scrape all of that data into another table. Their flows have got absolutely no code in them. It has a Python integrator, and if you want to go into a coding environment, you've got your choice of writing in Java or Python.

The creation of low-code pipelines is quite important. We have around 200 external data sets that we query and pull the data from on a daily basis. The low-code environment makes it easier for our support function to maintain it because they can open up a transformation and very easily see what that transformation is doing, rather than having to troll through reams and reams of code. ETLs written purely in code become very difficult to trace very quickly. You spend a lot of time trying to unpick it. They never get commented on as well as you'd expect, whereas, with a low-code environment, you have your transformation there, and it almost self documents itself. So, it is much easier for somebody who didn't write the original transformation to pick that up later on.

We reuse various components. For instance, we might develop a transformation that does a lookup based on the domain name to match to a consumer record, and then we can repeat that bit of code in multiple transformations. 

We have a metadata-driven framework. Most of what we do is metadata-driven, which is quite important because that allows us to describe all of our data flows. For example, Table one moves to Table two, Table two moves to table three, etc. Because we've got metadata that explains all of those steps, it helps people investigate where the data comes from and allows us to publish reports that show, "You've got this end metric here, and this is where the data that drives that metric came from." The variable substitution that Pentaho has to allow metadata-driven frameworks is definitely a key feature that Pentaho offers.

The ability to automate data pipeline templates affects our productivity and costs. We run a lot of processes, and if it wasn't reliable, it would take a lot more effort. We would need a lot bigger team to support the 200 integrations that we run every day. Because it is a low-code environment, we don't have to have support instances escalated to the third line support to be investigated, which affects the cost. Very often our support analysts or more junior members are able to look into what an issue is and fix it themselves without having to escalate it to a more senior developer.

The automation of data pipeline templates affects our ability to scale the onboarding of data because after we've done a few different approaches and we get new requirements, they fit into a standard approach. It gives us the ability to scale with code and reuse, which also ties in with the metadata aspect of things. A lot of our intermediate stages of processing data are purely configured in metadata, so in order to implement transformation, no custom coding is required. It is really just writing a few lines of metadata to drive the process, and that gives us quite a big efficiency.

It has certainly reduced our ETL development time. I've worked at other places that had a similar-sized team to manage a system with a much lesser number of integrations. We've certainly managed to scale Pentaho not just for the number of things we do but also for the type of things we do.

We do the obvious direct database connections, but there is a whole raft of different types of integrations that we've developed over time. We have REST APIs, and we download data from Excel files that are hosted in SharePoint. We collect data from S3 buckets in Amazon, and we collect data from Google Analytics and other Google services. We've not come across anything that we've not been able to do with Pentaho. It has proved to be a very flexible way of getting data from anywhere.

Our time savings are probably quite significant. By using some of the components that we've already got written, our developers are able to, for instance, put in a transformation from a staging area to its model data area. They are probably able to put something in place in an hour or a couple of hours. If they were starting from a blank piece of paper, that would be several days worth of work.

What is most valuable?

The graphical nature of the development interface is most useful because we've got people with quite mixed skills in the team. We've got some very junior, apprentice-level people, and we've got support analysts who don't have an IT background. It allows us to have quite complicated data flows and embed logic in them. Rather than having to troll through lines and lines of code and try and work out what it's doing, you get a visual representation, which makes it quite easy for people with mixed skills to support and maintain the product. That's one side of it. 

The other side is that it is quite a modular program. I've worked with other ETL tools, and it is quite difficult to get component reuse by using them. With tools like SSIS, you can develop your packages for moving data from one place to another, but it is really difficult to reuse a lot of it, so you have to implement the same code again. Pentaho seems quite adaptable to have reusable components or sections of code that you can use in different transformations, and that has helped us quite a lot.

One of the things that Pentaho does is that it has the virtual web services ability to expose a transformation as if it was a database connection; for instance, when you have a REST API that you want to be read by something like Tableau that needs a JDBC connection. Pentaho was really helpful in getting that driver enabled for us to do some proof of concept work on that approach.

What needs improvement?

Although it is a low-code solution with a graphical interface, often the error messages that you get are of the type that a developer would be happy with. You get a big stack of red text and Java errors displayed on the screen, and less technical people can get intimidated by that. It can be a bit intimidating to get a wall of red error messages displayed. Other graphical tools that are focused at the power user level provide a much more user-friendly experience in dealing with your exceptions and guiding the user into where they've made the mistake.

Sometimes, there are so many options in some of the components. Some guidance about when to use certain options embedded into the interface would be good so that people know that if they set something, what would it do, and when should they use an option. It is quite light on that aspect.

For how long have I used the solution?

I have been using this solution since the beginning of 2016. It has been about seven years.

What do I think about the stability of the solution?

We haven't had any problems in particular that I can think of. It is quite a workhorse. It just sits there running reliably. It has got a lot to do every day. We have occasional issues of memory if some transformations haven't been written in the best way possible, and we obviously get our own bugs that we introduce into transformations, but generally, we don't have any problems with the product.

What do I think about the scalability of the solution?

It meets our purposes. It does have horizontal scaling capability, but it is not something that we needed to use. We have lots of small-sized and medium-sized data sets. We don't have to deal with super large data sets. Where we do have some requirements for that, it works quite well. We can push some of that processing down onto our cloud provider. We've dealt with some of such issues by using S3, Athena, and Redshift. You can almost offload some of the big data processing to those platforms.

How are customer service and support?

I've contacted them a few times. In terms of Lumada's ability to quickly and effectively solve issues that we brought up, we get a very good response rate. They provide very prompt responses and are quite engaging. You don't have to wait long, and you can get into a dialogue with the support team with back and forth emails in just an hour or so. You don't have to wait a week for each response cycle, which is something I've seen with some of the other support functions. 

I would rate them an eight out of 10. We've got quite a complicated framework, so it is not possible for us to send the whole thing over for them to look into it, but they certainly give help in terms of tweaks to server settings and some memory configurations to try and get things going. We run a codebase that is quite big and quite complicated, so sometimes, it might be difficult to do something that you can send over to show what the errors are. They wouldn't log in and look at your actual environment. It has to be based on the log files. So, it is a bit abstract. If you have something that's occurring just on a very specific transformation that you've got, it might be difficult for them to drill into to see why it is causing a problem on our system.

Which solution did I use previously and why did I switch?

I have a little bit of experience with AWS Glue. Its advantage is that it is tied natively into the AWS PySpark processing. Its disadvantage is that it writes some really difficult-to-maintain lines of code for all of its transformations, which might work fine if you have just a dozen or so transformations, but if you have a lot of transformations going on, it can be quite difficult to maintain.

We've also got quite a lot of experience working with SSIS. I much prefer Pentaho to SSIS. The SSIS ties you rigidly to your data flow structure that exists at design time, whereas Pentaho is very flexible. If, for instance, you wanted to move 15 columns to another table, in SSIS, you'd have to configure that with your 15 columns. If a 16th column appears, it would break that flow. With Pentaho, without amending your ETL, you can just amend your end data set to accept the 16th column, and it would just allow it to flow through. This and the fact that the transformation isn't tied down at the design time make it much more flexible than SSIS.

In terms of component reuse, other ETL tools are not nearly as good at being able to just pick up a transformation or a sub-transformation and drop it into your pipelines. You do tend to keep rewriting things again and again to get the same functionality.

What about the implementation team?

I was here during the initial setup, but I wasn't involved in it. We used an external company. They do our upgrades, etc. The reason for that is that we tend to stick with just the long-term support versions of the product. Apart from service packs, we don't do upgrades very often. We never get a deep experience of that, so it is more efficient for us to bring in this external company that we work with to do that.

What was our ROI?

It is always difficult to quantify a return on investment for data warehousing and business intelligence projects. It is a cost center rather than a profit center, but if you take the starting point as this is something that needs to be done, you could pick up the tools to do it. In the long run, you would necessarily find that they are much cheaper. If you went for more of a coded approach, it might be cheaper in terms of licensing, but then you might have higher costs of maintaining that.

What's my experience with pricing, setup cost, and licensing?

It does seem a bit expensive compared to the serverless product offering. Tools, such as Server Integration Services, are "almost" free with a database engine. It is comparable to products like Alteryx, which is also very expensive.

It would be great if we could use our enterprise license and distribute that to analysts and people around the business to use in place of Tableau Prep, etc, but its UI is probably a bit too confusing for that level of user. So, it doesn't allow us to get the tool as widely distributed across the organization to non-technical users as much as we would like.

What other advice do I have?

I would advise taking advantage of using metadata to drive your transformations. You should take advantage of the very nice and easy way in which variable substitution works in a lot of components. If you use a metadata-driven framework in Pentaho, it will allow you to self-document your process flows. At some point, it always becomes a critical aspect of a project. Often, it doesn't crop up until a year or so later, but somebody always comes asking for proof or documentation of exactly what is happening in terms of how something is getting to here and how something is driving a metric. So, if you start off from the beginning by using a metadata framework that self documents that, you'll be 90% of the way in answering those questions when you need to.

We are satisfied with our decision to purchase Hitachi's products, services, or solutions. In the low-code space, they're probably reasonably priced. With the serverless architectures out there, there is some competition, and you can do things differently using serverless architecture, which would have an overall lower cost of running. However, the fact that we have so many transformations that we run, and those transformations can be maintained by a team of people who aren't Python developers or Java developers, and our apprentices can use this tool quite easily, is an advantage of it.

I'm not too familiar with the overall roadmap for Hitachi Vantara. We're just using the Pentaho data integration products. We don't use the metadata injection aspects of Pentaho mainly because we did have a need for them, but we know they're there. 

I would rate it a seven out of 10. Its UI is a bit techy and more confusing than some of the other graphical ETL tools, and that's where improvements could be made.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
MARIA PILAR CANDA - PeerSpot reviewer
Assosiate Partner at a tech services company with 51-200 employees
Real User
Top 5
Sep 23, 2024
Efficient data integration with cost savings but may be less efficient
Pros and Cons
  • "It is easy to use, install, and start working with."
  • "Larger data jobs take more time to execute."

What is our primary use case?

I have a team who has experience with integration. We are service providers and partners. Generally, clients buy the product directly from the company.

How has it helped my organization?

It is easy to use, install, and start working with. This is one of the advantages compared to other key vaulting products. The relationship between price and functionality is excellent, resulting in time and money savings of between twenty-five and thirty percent.

What is most valuable?

One of the advantages is that it is easy to use, install, and start working with. For certain volumes of data, the solution is very efficient.

What needs improvement?

Pentaho may be less efficient for large volumes of data compared to other solutions like Talend or Informatica. Larger data jobs take more time to execute.

Pentaho is more appropriate for jobs with smaller volumes of data.

For how long have I used the solution?

I have used the solution for more than ten years.

What do I think about the stability of the solution?

The solution is stable. Generally, one person can manage and maintain it.

What do I think about the scalability of the solution?

Sometimes, for large volumes of data, a different solution might be more appropriate. Pentaho is suited for smaller volumes of data, while Talend is better for larger volumes.

How are customer service and support?

Based on my experience, the solution has been reliable.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did a comparison between Talend and Pentaho last year.

How was the initial setup?

The initial setup is straightforward. It is easy to install and start working with.

What about the implementation team?

A team with experience in integration manages the implementation.

What was our ROI?

The relationship between price and functionality is excellent. It results in time and money savings of between twenty-five and thirty percent.

What's my experience with pricing, setup cost, and licensing?

Pentaho is cheaper than other solutions. The relationship between price and functionality means it provides good value for money.

Which other solutions did I evaluate?

We evaluated Talend and Pentaho.

What other advice do I have?

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. MSP
PeerSpot user
Senior Product Manager at a retailer with 10,001+ employees
Real User
Top 20
Jul 30, 2024
Loads data into the required tables and can be plug-and-played easily

What is our primary use case?

The use cases involve loading the data into the required tables based on the transformations. We do a couple of transformations, and based on the business requirement, we load the data into the required tables.

What is most valuable?

It's a very lightweight tool. It can be plug-and-played easily and read data from multiple sources. It's a very good tool for small to large companies. People or customers can learn very easily to do the transformations for loading and migrating data. It's a fantastic tool in the open-source community.

When compared to other commercial ETL tools, this is a free tool where you can download and do multiple things that the commercial tools are doing. It's a pretty good tool when compared to other commercial tools. It's available in community and enterprise editions. It's very easy to use.

What needs improvement?

It is difficult to process huge amounts of data. We need to test it end-to-end and conclude how much is the processing of data. If it is an enterprise edition, we can process the data.

For how long have I used the solution?

I have been using Pentaho Data Integration and Analytics for 11-12 years.

What do I think about the stability of the solution?

We process a small amount of data, but it's pretty good.

What do I think about the scalability of the solution?

It's scalable across any machine,

How are customer service and support?

Support is satisfactory. A few of my colleagues are also there, working with Hitachi to provide solutions whenever a ticket or Jira is raised for them. 

How would you rate customer service and support?

Positive

How was the initial setup?

Installation is very simple. When you go to the community and enterprise edition, it's damn simple. Even you can install it very easily.

One person is enough for the installation

What's my experience with pricing, setup cost, and licensing?

The product is quite cheap.

What other advice do I have?

It can quickly implement slowly changing dimensions and efficiently read flat files, loading them into tables quickly. Additionally, "several copies to the stat h enables parallel partitioning. In the Enterprise Edition, you can restart your jobs from where they left off, a valuable feature for ensuring continuity. Detailed metadata integration is also very straightforward, which is an advantage. It is lightweight and can work on various systems.

Any technical guy can do everything end to end.

Overall, I rate the solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Integration Consultant II at a tech vendor with 201-500 employees
Consultant
Jun 8, 2022
Reduces the effort required to build sophisticated ETLs
Pros and Cons
  • "We use Lumada’s ability to develop and deploy data pipeline templates once and reuse them. This is very important. When the entire pipeline is automated, we do not have any issues in respect to deployment of code or with code working in one environment but not working in another environment. We have saved a lot of time and effort from that perspective because it is easy to build ETL pipelines."
  • "It could be better integrated with programming languages, like Python and R. Right now, if I want to run a Python code on one of my ETLs, it is a bit difficult to do. It would be great if we have some modules where we could code directly in a Python language. We don't really have a way to run Python code natively."

What is our primary use case?

My work primarily revolves around data migration and data integration for different products. I have used them in different companies, but for most of our use cases, we use it to integrate all the data that needs to flow into our product. Also, we can have outbound from our product when we need to send to different, various integration points. We use this product extensively to build ETLs for those use cases.

We are developing ETLs for the inbound data into the product as well as outbound to various integration points. Also, we have a number of core ETLs written on this platform to enhance our product.

We have two different modes that we offer: one is on-premises and the other is on the cloud. On the cloud, we have an EC2 instance on AWS, then we have installed that EC2 instance and we call it using the ETL server. We also have another server for the application where the product is installed.

We use version 8.3 in the production environment, but in the dev environment, we use version 9 and onwards.

How has it helped my organization?

We have been able to reduce the effort required to build sophisticated ETLs. Also, we now are in the migration phase from an on-prem product to a cloud-native application. 

We use Lumada’s ability to develop and deploy data pipeline templates once and reuse them. This is very important. When the entire pipeline is automated, we do not have any issues in respect to deployment of code or with code working in one environment but not working in another environment. We have saved a lot of time and effort from that perspective because it is easy to build ETL pipelines.

What is most valuable?

The metadata injection feature is the most valuable because we have used it extensively to build frameworks, where we have used it to dynamically generate code based on different configurations. If you want to make a change at all, you do not need to touch the actual code. You just need to make some configuration changes and the framework will dynamically generate code for that as per your configuration. 

We have a UI where we can create our ETL pipelines as needed, which is a key advantage for us. This is very important because it reduces the time to develop for a given project. When you need to build the whole thing using code, you need to do multiple rounds of testing. Therefore, it helps us to save some effort on the QA side.

Hitachi Vantara's roadmap has a pretty good list of features that they have been releasing with every new version. For instance, in version 9, they have included metadata injection for some of the steps. The most important elements of this roadmap to our organization’s strategy are the data-driven approach that this product is taking and the fact that we have a very low-code platform. Combining these two is what gives us the flexibility to utilize this software to enhance our product.

What needs improvement?

It could be better integrated with programming languages, like Python and R. Right now, if I want to run a Python code on one of my ETLs, it is a bit difficult to do. It would be great if we have some modules where we could code directly in a Python language. We don't really have a way to run Python code natively. 

For how long have I used the solution?

I have been working with this tool for five to six years.

What do I think about the stability of the solution?

They are making it a lot more stable. Earlier, stability used to be an issue when it was not with Hitachi. Now, we don't see those kinds of issues or bugs within the platform because it has become far more stable. Also, we see a lot of new big data features, such as connecting to the cloud.

What do I think about the scalability of the solution?

Lumada is flexible to deploy in any environment, whether on-premises or the cloud, which is very important. When we are processing data in batches on certain days, e.g., at the end of the week or month, we might have more data and need more processing power or RAM. However, most times, there might be very minimal usage of that CPU power. In that way, the solution has helped us to dynamically scale up, then scale down when we see that we have more data that we need to process.

The scalability is another key advantage of this product versus some of the others in the market since we can tweak and modify a number of parameters. We are really impressed with the scalability.

We have close to 80 people who are using this product actively. Their roles go all the way from junior developers to support engineers. We also have people who have very little coding knowledge and are more into the management side of things utilizing this tool.

How are customer service and support?

I haven't been part of any technical support discussions with Hitachi.

Which solution did I use previously and why did I switch?

We are very satisfied with our decision to purchase Hitachi's product. Previously, we were using another ETL service that had a number of limitations. It was not a modern ETL service at all. For anything, we had to rely on another third-party software. Then, with Hitachi Lumada, we don't have to do that. In that way, we are really satisfied with the orchestration or cloud-native steps that they offer. We are really happy on those fronts.

We were using something called Actian Services, which had less features and it ended up costing more than the enterprise edition of Pentaho.

We could not do a number of things on Actian. For instance, we were unable to call other APIs or connect to an S3 bucket. It was not a very modern solution. Whereas, with Pentaho, we could do all these things as well as have great marketplaces where we could find various modules and third-party plugins. Those features were simply not there in the other tool.

How was the initial setup?

The initial setup was pretty straightforward. 

What about the implementation team?

We did not have any issues configuring it, even in my local machine. For the enterprise edition, we have a separate infrastructure team doing that. However, for at least the community edition, the deployment is pretty straightforward.

What was our ROI?

We have seen at least 30% savings in terms of effort. That has helped us to price our service and products more aggressively in the market, helping us to win more clients.

It has reduced our ETL development time. Per project, it has reduced by around 30% to 35%.

We can price more aggressively. We were actually able to win projects because we had great reusability of ETLs. A code that was used for one client can be reused with very minimal changes. We didn't have any upfront cost for kick-starting projects using the Community edition. It is only the Enterprise edition that has a cost. 

What's my experience with pricing, setup cost, and licensing?

For most development tasks, the Enterprise edition should be sufficient. It depends on the type of support that you require for your production environment.

Which other solutions did I evaluate?

We did evaluate SSIS since our database is based on Microsoft SQL server. SSIS comes with any purchase of an SQL Server license. However, even with SSIS, there were some limitations. For example, if you want to build a package and reuse it, SSIS doesn't provide the same kinds of abilities that Pentaho does. The amount of reusability reduces when we try to build the same thing using SSIS. Whereas, in Pentaho, we could literally reuse the same code by using some of its features.

SSIS comes with the SQL Server and is easier to maintain, given that there are far more people who would have knowledge of SSIS. However, if I want to do a PCP encryption or make an API connection, it is difficult. To create a reusable package is not that easy, which would be the con for SSIS. 

What other advice do I have?

The query performance depends on the database. It is more likely to be good if you have a good database server with all the indexes and bells and whistles of a database. However, from a data integration tool perspective, I am not seeing any issues with respect to query performance.

We do not build visualization features that much with Hitachi. For the reporting purposes, we have been using one of the tools from the product, then prepare the data accordingly. 

We use this for all the projects that we are currently running. Going forward, we will be sticking only to using this ETL tool.

We haven't had any roadblocks using Lumada Data Integration.

On a scale of one to 10, I would recommend Hitachi Vantara to a friend or colleague as a nine.

If you need to build ETLs quickly in a low-code environment, where you don't want to spend a lot of time on the development side of things but it is a little difficult to find resources, then train them in this product. It is always worth that effort because it ends up saving a lot of time and resources on the development side of projects.

Overall, I would rate the product as a nine out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jacopo Zaccariotto - PeerSpot reviewer
Head of Data Engineering at a tech consulting company with 201-500 employees
Real User
Apr 20, 2022
The drag-and-drop interface makes it easier to use than some competing products
Pros and Cons
  • "We can schedule job execution in the BA Server, which is the front-end product we're using right now. That scheduling interface is nice."
  • "The web interface is rusty, and the biggest problem with Pentaho is debugging and troubleshooting. It isn't easy to build the pipeline incrementally. At least in our case, it's hard to find a way to execute step by step in the debugging mode."

What is our primary use case?

We use Pentaho for small ETL integration jobs and cross-storage analytics. It's nothing too major. We have it deployed on-premise, and we are still on the free version of the product.

In our case, processing takes place on the virtual machine where we installed Pentaho. We can ingest data from different on-premises and cloud locations. We still don't carry out the data processing phase inside a different environment from where the VM is running.

How has it helped my organization?

At the start of my team's journey at the company, it was difficult to do cross-platform storage analytics. That means ingesting data from different analytics sources inside a single storage machine and building out KPIs and some other analytics. 

Pentaho was a good start because we can create different connections and import data. We can then do some global queries on that data from various sources. We've been able to replace some of our other data tools like Talend for our managing data warehouse workflow. Later, we adopted some other cloud technologies, so we don't primarily use Pentaho for those use cases anymore. 

What is most valuable?

Pentaho is flexible with a drag-and-drop interface that makes it easier to use than some other ETL products. For example, the full stack we are using in AWS does not have drag-and-drop functionality. Pentaho was a good option at the start of this journey.

We can schedule job execution in the BA Server, which is the front-end product we're using right now. That scheduling interface is nice.

What needs improvement?

It's difficult to use custom code. Implementing a pipeline with pre-built blocks is straightforward, but it's harder to insert custom code inside the pre-built blocks. The web interface is rusty, and the biggest problem with Pentaho is debugging and troubleshooting. It isn't easy to build the pipeline incrementally. At least in our case, it's hard to find a way to execute step by step in the debugging mode.

Repository management is also a shortcoming, but I'm not sure if that's just a limitation of the free version. I'm not sure if Pentaho can use an external repository. It's a flat-file repository inside a virtual machine. Back in the day, we would want to deploy this repository on a database.

Pentaho's data management covers ingestion and insights but I'm not sure if it's end-to-end management—at least not in the free version we are using—because some of the intermediate steps are missing, like data cataloging and data governance features. This is the weak spot of our Pentaho version.

For how long have I used the solution?

We implemented Hitachi Pentaho some time ago. We have been using it for around five or six years. I was using the product at the time, but now I am the head of the data engineering team, so I don't use it anymore but I know Pentaho's strengths and weaknesses.

What do I think about the stability of the solution?

Pentaho is relatively stable, but I average about one failed job every month. 

What do I think about the scalability of the solution?

I rate Pentaho six out of 10 for scalability. The scalability depends on how you deploy it. In our case, the on-premise virtual machine is relatively small and doesn't have a lot of resources. That is why Pentaho does not handle big datasets well in our case. 

I'm also unsure if we can deploy Pentaho in the cloud. So when you're not dealing with the cloud, scalability is always limited. We cannot indefinitely pump resources into a virtual machine.

Currently, we have five or six active workflows running each night. Some of them are ingesting data from ADU. Others take data from AWS Redshift or on-premise Oracle. In terms of people, three other people on the data engineering team and I are actively using Pentaho.

Which solution did I use previously and why did I switch?

We used Talend, which is a Java-based solution and is made for people with proficiency in Java. The entire analytics ecosystem is transitioning to more flexible runtimes, including Python and other languages. Java was not ideal for our data analytics journey.

Right now, we are using NiFi, a tool in the cloud ecosystem that has a similar drag-and-drop interface, but it's embedded in the ADU framework. We're also using another drag-and-drop tool on AWS, but not AWS Glue Studio. 

What was our ROI?

We've seen a 50 percent reduction in our ETL development time using the free version of Pentaho. That saves about 1,000 euros per week, so at least 50,000 euros annually. 

What other advice do I have?

I rate Pentaho eight out of 10. It's a perfect pick for data teams that are getting started and more business-oriented data teams. It's good for a data analyst who isn't so tech-savvy. It is flexible and easy to use. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Pentaho Data Integration and Analytics Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
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Buyer's Guide
Download our free Pentaho Data Integration and Analytics Report and get advice and tips from experienced pros sharing their opinions.