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reviewer1521792 - PeerSpot reviewer
Director of Information Technology at Pugh & Company, P.C.
Real User
Helpful support, reliable, facilitates compliance, and provides a good return on investment
Pros and Cons
  • "Quorum OnQ has taken the guesswork out of backup/recovery and disaster recovery."
  • "It would be beneficial if file culling could be more granular."

What is our primary use case?

I am using Quorum OnQ for local file and application server backup and recovery, as well as local disaster recovery. Disaster recovery is delivered through individual virtual machines that we can spin up on-demand, or configure for automatic fail-over.

The OnQ platform duplicates these features, as well, as a data archive vault at a remote site. Data is transferred and archived to the remote site automatically.

This platform does the job that we needed multiple, disparate solutions to handle before.

How has it helped my organization?

Quorum OnQ has taken the guesswork out of backup/recovery and disaster recovery.  The holistic nature of the platform makes it a breeze to work with and test.

One of the biggest worries in an IT environment is the reliability of backup and DR. Will it work when we need it? I can see that OnQ is functioning properly and test the DR environment on a single pane of glass in just a few seconds. It lifts a huge burden from my shoulders and I rarely give it a second thought since implementing OnQ.

What is most valuable?

Local backup and file recovery are the features I use most but as a DR and archive platform, Quorum OnQ helps us check several compliance boxes, as well.

Solid technical support is another huge benefit. Whenever we need them, Quorum staff are always on top of it.

What needs improvement?

It would be beneficial if file culling could be more granular.

Buyer's Guide
Quorum OnQ
November 2024
Learn what your peers think about Quorum OnQ. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Quorum OnQ for almost 10 years.

What do I think about the stability of the solution?

This solution is rock solid.

What do I think about the scalability of the solution?

We have actually scaled back from where we started with the solution because so much of our data has moved to the cloud.

How are customer service and support?

World-class! Tech support staff is very responsive and extremely knowledgeable. I do not recall a single instance where an issue has to be escalated.

Which solution did I use previously and why did I switch?

I used various, disparate solutions in the past to accomplish everything that OnQ does.

How was the initial setup?

Implementation of OnQ was one of the easiest I have ever been involved in. Quorum was involved throughout the entire process, even sending a tech onsite to complete the install.

What about the implementation team?

In-house with Quorum tech support assistance.

What was our ROI?

We also had a ransomware incident a few years back and OnQ saved the day. We were able to recover every file in just a few minutes. This cost savings on the loss of productivity for this incident alone paid for the solution multiple times over.

What's my experience with pricing, setup cost, and licensing?

My advice is to take a look at both the on-premises and cloud offerings from Quorum. We have been using an on-premises solution but we will probably evaluate the cloud version come renewal time.

Which other solutions did I evaluate?

We did not evaluate other options before choosing OnQ.

What other advice do I have?

The platform has been around for a while and is reliably rock solid. It already does everything that it advertises, really well. I have been in the IT industry for more than 30 years and there are very few platforms that I do not have at least a small annoyance to complain about, other than OnQ.

I have been using it for almost 10 years and I have yet to find a single fault with it. Quorum OnQ is one of the few solutions that I would recommend to a colleague without a single caveat.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Adminsitrator at Rekon Technologies
Real User
Easy to use and can create a VM based on a stored backup
Pros and Cons
  • "The most valuable feature is spinning up a ready-to-go VM in a test or production environment that is based on a backup stored on the Quorum device."
  • "We found that some of the live SQL databases we were backing up would be inconsistent when we would restore them."

What is our primary use case?

We use OnQ for daily backups of all of our mission-critical servers.

How has it helped my organization?

Daily backups are consistent and recovering files/folders is very easy. In extreme cases, we have used the ability to spin up a VM on the Quorum device for use in our production environment, which is a great feature and also very easy to do.

What is most valuable?

The most valuable feature is spinning up a ready-to-go VM in a test or production environment that is based on a backup stored on the Quorum device.

What needs improvement?

We have had one issue with backups for SQL servers. We found that some of the live SQL databases we were backing up would be inconsistent when we would restore them. We now have to consistently monitor the integrity of those databases.

For how long have I used the solution?

My first-hand experience with this solution is three years. Total organization use is around eight years.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

What's my experience with pricing, setup cost, and licensing?

When we first got the Quorum the licensing was different.

Which other solutions did I evaluate?

We did not evaluate other options.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Bo Heinemeyer - PeerSpot reviewer
Bo HeinemeyerDirector of Technology at P&S Investment Company, Inc.
Real User

File recovery is amazingly easy. Daily self tests confirm that the data will be available.

Buyer's Guide
Quorum OnQ
November 2024
Learn what your peers think about Quorum OnQ. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Solution Consultant at Anamtech
Reseller
Secured Backup with Instant Recovery
Pros and Cons
  • "The solution offers good documentation."
  • "They need integration with other platforms."

What is our primary use case?

We've used the solution for data security and high availability - instant recovery.

What is most valuable?

Especially with the instant recovery, if the servers go down, then instantly we can recover everything from the Quorum solution itself without having to have any extra or supplemental hardware. They make it easy to go live. It doesn't matter whether it is one server or the whole site's down. With a click, I can boot a lot of production workloads from the Quorum solution itself directly. I can also use those machines as a testing environment if I want to do some patch updates or some kind of testing, or just to browse my data, to see if my backups and DR are functional. I can just boot it up in the test network and test it out.

It is easy to set everything up.

It's been very stable.

The scalability is good. 

It comes at a reasonable price. 

The solution offers good documentation.

The user interface is fine. 

What needs improvement?

Pretty much it is answering to the current market requirements when we are talking about the standard compatibilities. That said if we look around at some other verticals where there is a requirement to protect non-standard operating systems like UX or UNIX and AIX. In that scenario, they should be compatible with them as well. They need integration with other platforms. 

The more basic versions do not scale. 

For how long have I used the solution?

I've used the solution for almost five years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

While the basic models or the basic versions are not scalable, the other CDs are very scalable.

Many of our customers use the solution. They are Govt, Mid sized enterprise and corporates for the most part.

How are customer service and support?

They have a team in the US, and, along with that, they also have a team in the Middle East as well. Support is good. We do get personalized support.

How was the initial setup?

The initial setup is very simple. It's a prebuilt solution. Everything comes as a plug-and-play. We just need to connect it to the data sector with the normal IP configuring and then start the agent configuration. It's very simple, I would say.

What's my experience with pricing, setup cost, and licensing?

For the features that they offer compared to the other competitors, the pricing is good.

Most of the solutions we have are software-based solutions. When we are looking at Quorum, then that is a hardware-based solution. It's not an apple-to-apple comparison between the two, however, if we take the overall cost of another solution, which is software, including the hardware costs, it comes in at pretty much the same.

What other advice do I have?

I'm a reseller and consultant.

For those considering Quorum OnQ, it's a good bet they can play. They can protect the data from ransomware attacks and also their downtime will be drastically reduced. They can have an uptime of their workloads in maybe two to five minutes.

I'd rate the solution eight out of ten overall. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1298460 - PeerSpot reviewer
Senior Vice President at a tech services company with 51-200 employees
Real User
Very high level security environment for secondary data; ensures instant recovery of business processes
Pros and Cons
  • "A very high level security environment for secondary data."
  • "Lacks compatibility in terms of supporting other OS."

What is our primary use case?

The primary use case of this solution is for the instant recovery of servers and security. Our customers generally have in the range of anything between 20 to 75 servers. Corporate and enterprise customers purchase it for their on premises requirements. We not only recover the servers, we ensure recovery of the business process and that's very important. We have a partnership with Quorum. 

What is most valuable?

Quorum offers a very high level security environment for secondary data. Once data is in Quorum it is highly secured because the appliance is Linux-based. It does 256-bit AES encryption at rest and in motion. The replication agent and everything is all Linux-based including the hypervisor. And it is a ZFS, Zeta File System, which makes the environment highly secure. The dashboard is also quite new and elegant.

What needs improvement?

The solution could do more by improving compatibility in terms of supporting other OS. In addition, the platform support should increase as there are some restrictions there. It's the only challenge we face right now.

For how long have I used the solution?

I've been selling Quorum for the past eight years. 

What do I think about the stability of the solution?

The product has been quite stable. We see less RMA issues than we used to have and less support issues. It's a robust solution because of its Linux base and the fact that it's not a software-based solution. It comes with a very high-end appliance which is built on a hyper-converge infrastructure.

What do I think about the scalability of the solution?

It has good scalability although there are some of the lower models where there is a restriction on scalabiity. From a 15dB appliance, you can scale it up to 100dB or 150dB. 

How are customer service and technical support?

Support is very much available from the UK and the US, directly from the vendor. They don't offer support via third-party support services, you're actually dealing with the people who have developed the solution so the turnaround time is quite quick.

How was the initial setup?

The initial setup is very straightforward. Deployment time depends on the number of servers but typically a 10-server implementation would take four to six hours.

What other advice do I have?

The solution is designed individually based on the customer's specifications. It's all hand-seated and then dispatched to the customers. We have a lot of references from happy customers. Many four-star, five-star hotels here in the Middle East use Quorum so within the hotel hospitality fraternity, everybody knows Quorum which makes it easy to sell to other hotels. A lot of prestigious customers use Quorum; government, tourism authority, chamber of commerce, police headquarters, airports. That in itself is a good reference and the product speaks for itself. Once you do a proof of concept with the customer, they can see how it works on their network, and then it's an easy sale.

The product serves the customer's objectives as well as securing secondary data and instant recovery of their complete applications and business process. The customer wants to ensure his business processes record and that's what Quorum ensures. Whether it is a single server failure, storage failure, network failure, a digital attack or a ransomware, or whether it's an application crash or a database corruption, or any kind of natural disaster or data center failure, Quorum ensures the recovery of the complete business process. 

I believe our customers would rate this product a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
C.T.O at Sastra Network Solution Inc. Pvt. Ltd.
Real User
A simple solution with ransomware protection and great support
Pros and Cons
  • "Quorum OnQ has a good ransomware protection feature, and customer service and support were very good."
  • "Quorum OnQ can be improved by providing support for other operating systems like Ubuntu."

What is our primary use case?

We use Quorum OnQ for backup, cloud service, and disaster recovery as a service.

What is most valuable?

Quorum OnQ has a good ransomware protection feature, and customer service and support were very good. Quorum is simple. They don't promise to do what they can't and always do what they say, and they are very good at that.

What needs improvement?

Compatibility with other platforms is the issue. Quorum OnQ can be improved by providing support for other operating systems like Ubuntu. Even Oracle supports other platforms. I would also like them to upgrade the hardware appliances. 

It'll also help our clients if they made the requirements and service level agreements easier to understand.

For how long have I used the solution?

I have been using Quorum OnQ for about one and a half years.

What do I think about the stability of the solution?

Quorum OnQ is a very stable solution. We haven't had any hardware issues. We have been doing backup and restoration without any issues.

What do I think about the scalability of the solution?

Quorum OnQ is a scalable solution.

How are customer service and technical support?

Quorum OnQ tech support is fantastic. They provide one to one support, we can meet them, or people over there can handle it for us. They even helped us with very small issues.

Which solution did I use previously and why did I switch?

We were using this kind of backup in the cloud for a while. Sometimes we used Acronis and Macrium Reflects, but we found that Quorum was much simpler. It was also much easier to understand the solution.

The biggest difference between Acronis and Quorum is that Quorum is open-source, and the file system is better. It's like other platforms, and most people know about it. Also, compared to products like Acronis and Zetta, Quorum OnQ isn't hard.

How was the initial setup?

The initial setup was very simple because we had all the technical support. But we do have issues like client connections to do the security, which takes time, but after that, the infrastructure is ready to go, and there haven't been issues.

It doesn't take more than a week to deploy the device. But to deploy the Quorum OnQ for a customer, and if it's a large client, it takes about a month to do the network setup and more.

What other advice do I have?

From using Quorum OnQ, I have learned that people are serious about their data, but they don't realize that data capturers are happening often. Some ransomware incidents keep reoccurring, and the backup function that we have helps our customers. That's why we keep giving it to them.

On a scale from one to ten, I would give Quorum OnQ a nine.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
reviewer2594778 - PeerSpot reviewer
Senior Application Analyst at a non-profit with 5,001-10,000 employees
Real User
Enhanced filtering for advocate emails
Pros and Cons
  • "It provides a smooth training experience and easy terminology for those in the advocacy world."
  • "Quorum OnQ provides an elevated ability to filter on everything from people's location to age to their voting history."
  • "They have radio buttons that allow multiselection, which is not intuitive."
  • "They have radio buttons that allow multiselection, which is not intuitive. Also, the URL for our environments is the same, making it confusing for management when handling different departments with different needs."

What is our primary use case?

We launched all of our advocacy departments through Quorum next month. We are in the process of uploading all of our data and creating custom fields.

How has it helped my organization?

We are moving to the Quorum platform fully. Phone to Action is dissolving. We are in a training environment that can transition seamlessly to a live environment.

What is most valuable?

Quorum provides an elevated ability to filter on everything from people's location to age to their voting history. This is an extreme feature that will help our advocacy department a lot. It encompasses the ability to formulate emails and calls to action across regions. Their platform is more advanced than our previous one. It provides a smooth training experience and easy terminology for those in the advocacy world.

What needs improvement?

They have radio buttons that allow multiselection, which is not intuitive. Also, the URL for our environments is the same, making it confusing for management when handling different departments with different needs.

For how long have I used the solution?

We have been using Quorum OnQ for four months.

What do I think about the stability of the solution?

We have not experienced any stability issues so far. Knock on wood.

How are customer service and support?

Their support team is good. We haven't had to solely use them in an emergency. So far, it's good.

Which solution did I use previously and why did I switch?

We used Phone to Action before Quorum acquired it. We switched as Phone2Action is going to dissolve.

What's my experience with pricing, setup cost, and licensing?

It's a little expensive. That said, the cost aligns with other advocacy tools we have evaluated.

What other advice do I have?

Overall, I would give them a seven or 7.5 out of ten, however, they have yet to prove their weight in gold. So far, I would recommend it to others.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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Download our free Quorum OnQ Report and get advice and tips from experienced pros sharing their opinions.