What is our primary use case?
We tested this solution for the use case of the backup and restoration of our downloaded servers. We were also exploring how we could populate to our end client, so offering it as a service for corporate clients as well.
It was deployed on-prem, but we wanted to explore the DR as a service and deploy it on our network. They said that they would be partnering with us to provide the DR as a service offering.
What is most valuable?
One of the most valuable features was the usability, since many of the features were very straightforward. The backup and restoration process was also very fast. Although we weren't able to fully test the scenarios, one of the features was that we could have it restored on a remote site. However, since we were on-prem, we weren't able to test the remote site restoration.
What needs improvement?
The price of Quorum OnQ could be improved. We were exploring the product in terms of having a partnership with the distributor so that we could operate as a service, but for our own use, within the company, we couldn't justify the price unless the servers would become an option later on. The upfront cost of purchasing a license for the hardware is quite steep.
As for additional features, I would like to see support for other servers. If they leave out distributions like Ubuntu and others, they're limiting their compatibility with servers.
For how long have I used the solution?
At the time that we used this solution, we worked with it for about two months.
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Quorum OnQ
December 2024
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What do I think about the stability of the solution?
This solution is very stable. The performance was very good, the backup process was fast, and restoration was also very good. We were able to get restoration back on fresh drives, and we were able to test spinning up the virtual machine at the backup as well, so that was very convenient.
What do I think about the scalability of the solution?
Quorum OnQ is very scalable. It can start as a small attached storage device and can go as big as one whole rack, so that's how it can scale up and scale out. For our POC, we were only given the small device to test, so we weren't able to test scalability all the way up to one whole rack.
We have plans to increase our usage, but it depends on if the distributor will be able to offer disaster recovery of the service. We wouldn't use it on its own, but the way it would work is they would provide the hardware and licenses and we'd just provide the infrastructure.
How are customer service and support?
We haven't been in contact with technical support since the POC, but we were in close contact with the engineers during the POC. We were quite satisfied with the test, and some improvements would probably be able to support other limits of the solution as well. At the time we were testing, I don't think Ubuntu was supported yet—I'm not sure if it's supported, at this point, but RedHat-based distributions were supported, as well as other distributions.
Which solution did I use previously and why did I switch?
I have also worked with Proxmox Backup. The main difference is that you can get Proxmox Backup for free, although we availed the support license, just to give back to the community. For the basic needs—backup, restoration, recovery—Proxmox Backup delivers quite well.
How was the initial setup?
The initial setup process was quite simple and very straightforward. The deployment took less than an hour. There wasn't really any maintenance and we didn't need to run any updates at that time. Once the agents were installed and configured, everything was running fine—restoration worked, and snapshots worked quite well.
On our end, there was just one technical person working on this product.
What about the implementation team?
During the implementation, we were in close contact with the distributor, who had technical engineers that helped us throughout the process. We were running some Linux servers that weren't compatible with the product, so we had to test on the servers that were compatible.
What's my experience with pricing, setup cost, and licensing?
The upfront cost of purchasing a license for the hardware is quite steep.
What other advice do I have?
I would rate Quorum OnQ an eight out of ten, based on the test.
I would definitely recommend Quorum OnQ to others, especially if they have the budget. I would also say to avail of the service offering. Especially nowadays, with the pandemic hit, budgets have been severely affected, so DR, the servers, or backup of the servers comes in handy. Some CapEx spending has been slashed dramatically on backup, and other servers might help with that.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
File recovery is amazingly easy. Daily self tests confirm that the data will be available.