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Arcserve UDP vs Quorum OnQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Ranking in Disaster Recovery (DR) Software
10th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
Quorum OnQ
Ranking in Backup and Recovery
44th
Ranking in Disaster Recovery (DR) Software
24th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
22
Ranking in other categories
Cloud Backup (33rd)
 

Mindshare comparison

As of March 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.6% compared to the previous year. The mindshare of Quorum OnQ is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Mohamed Iqbal - PeerSpot reviewer
A stable and economical solution that provides quick disaster recovery
The most valuable feature of Quorum OnQ is quick recovery. We call it a single-click recovery. If any server goes down, crashes, or experiences downtime, we can bring up the DR (Disaster Recovery) server in just two minutes. We also have a "Single Pane of Glass," wherein we work with only a single window. You don't have to use multiple windows to perform basic tasks like failover or failback.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"The product provides instant and virtual standbys."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The solution has no limitations because it does backup for Linux and Windows."
"The recovery part of the product is very good."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"The most valuable feature of Arcserve UDP is live replication."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"The solution is very cost effective."
"A very high level security environment for secondary data."
"One of the biggest features is that, even on the absolutely run-of-the-mill box, if I lose any one of my servers I can automatically bring it up virtually on the physical onQ Quorum device."
"The most valuable feature of this solution is its ease of use."
"From a disaster-recovery point of view, one of the things I really like is that I can test the virtual copy of the physical server on a test network and compare the servers side-by-side, without interfering with the production network. So I can see and make sure that the latest copy of the server is the physical copy of the server, without interfering with production."
"One of the most valuable features was the usability, since many of the features were very straightforward. The backup and restoration process was also very fast. Although we weren't able to fully test the scenarios, one of the features was that we could have it restored on a remote site. However, since we were on-prem, we weren't able to test the remote site restoration."
"The change in the way that Quorum processes data has made a tremendous improvement in backup and replication times. While the familiar interface remains, the underpinnings have been finely tuned and the speed is incredible. My large Exchange Server went from 5- to 6-hour backups down to 22 minutes."
"Being able to spin up a machine in a sandbox is amazing because it allows us to test things that we otherwise would not be able to do."
 

Cons

"A lot of their new technologies are not very good."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"We could not go into granular details of retrieving backup information."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"Its interface can be improved. I find it unintuitive."
"They have radio buttons that allow multiselection, which is not intuitive. Also, the URL for our environments is the same, making it confusing for management when handling different departments with different needs."
"I would really like it if they followed comparable products from other vendors and had an option where you could offload to tape. I know it sounds incredibly antiquated, but the benefit I see is that there would be a better air gap than you have with backing up to an online source."
"We found that some of the live SQL databases we were backing up would be inconsistent when we would restore them."
"Lacks compatibility in terms of supporting other OS."
"At times the email notifications don't go out, but a quick reset always fixes that problem."
"They need integration with other platforms."
"Quorum OnQ's user interface is not very attractive and should be made more attractive."
"Better integration with cloud-based solutions like Azure and Office 365 is needed."
 

Pricing and Cost Advice

"There is an annual license required for this solution and it is priced well."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"The solution is expensive."
"The solution is not very expensive, but it is not cheap."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"I feel that the product is fairly priced."
"The price of StorageCraft ShadowProtect is competitive in the market."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"We have never questioned whether it is worth it because it so obviously is a great value."
"When we first got the Quorum the licensing was different."
"The pricing is about $1,400 a month. It's a little bit on the higher side. But it's one of those situations where time is valuable for me. So if it costs a little bit more money for me to have a solution that just works and requires less of my day-to-day management, I'm willing to pay a little bit more."
"When we quote the price of Quorum to customers, they find it expensive."
"The total for our current solution's licensing is about $14,000 for 12 servers for three years."
"The initial expenditure for us was a little under $40,000 for the recent renewal. For the first three years after that, other than electricity, there's no cost. After that, their support contract has to be renewed annually. We spent close to $6,000, between the two offices, for support."
"The cost is higher than other software and services, but it is an absolute must-have."
"The solution’s pricing is economical."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Non Profit
9%
Financial Services Firm
8%
Manufacturing Company
8%
Financial Services Firm
12%
Computer Software Company
9%
Real Estate/Law Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What is your experience regarding pricing and costs for Quorum OnQ?
It's a little expensive. That said, the cost aligns with other advocacy tools we have evaluated.
What needs improvement with Quorum OnQ?
They have radio buttons that allow multiselection, which is not intuitive. Also, the URL for our environments is the same, making it confusing for management when handling different departments wit...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
OnQ
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
LCL Bulk Transport
Find out what your peers are saying about Arcserve UDP vs. Quorum OnQ and other solutions. Updated: February 2025.
841,152 professionals have used our research since 2012.