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Arcserve UDP vs Quorum OnQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
18th
Ranking in Disaster Recovery (DR) Software
9th
Average Rating
7.6
Number of Reviews
43
Ranking in other categories
No ranking in other categories
Quorum OnQ
Ranking in Backup and Recovery
38th
Ranking in Disaster Recovery (DR) Software
19th
Average Rating
9.0
Number of Reviews
21
Ranking in other categories
Cloud Backup (28th)
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.6% compared to the previous year. The mindshare of Quorum OnQ is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Nov 8, 2022
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Mohamed Iqbal - PeerSpot reviewer
Jul 25, 2023
A stable and economical solution that provides quick disaster recovery
The most valuable feature of Quorum OnQ is quick recovery. We call it a single-click recovery. If any server goes down, crashes, or experiences downtime, we can bring up the DR (Disaster Recovery) server in just two minutes. We also have a "Single Pane of Glass," wherein we work with only a single…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very stable solution...It is a scalable solution."
"The most valuable feature of Arcserve UDP is its decompression capability."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"The most valuable feature is the duplication."
"The most valuable features are the replication to the cloud and the deduplication."
"The data protection functionality is the most valuable feature of this solution."
"It's simple to set up."
"Quorum OnQ has taken the guesswork out of backup/recovery and disaster recovery."
"It does automated tests to the systems to make sure that you could spin them up if you needed to. And if something doesn't come back up in those tests, we get a notification saying the system didn't come back up."
"The biggest feature is being able to do a file recovery to the original server. That is extremely useful and has saved us a few times when we've had ransomware. In some of those cases, people's computers were locked down by viruses which spread to things they had access to, including server shares. But we were easily able to just restore to four hours prior, instead of a day or two or more ago."
"One of the most valuable features was the usability, since many of the features were very straightforward. The backup and restoration process was also very fast. Although we weren't able to fully test the scenarios, one of the features was that we could have it restored on a remote site. However, since we were on-prem, we weren't able to test the remote site restoration."
"I like this product because it is easy to use."
"I have used the BMR (Bare Metal Restore) in several emergencies and it has absolutely saved my bacon."
"The most valuable feature is spinning up a ready-to-go VM in a test or production environment that is based on a backup stored on the Quorum device."
"Being able to spin up a machine in a sandbox is amazing because it allows us to test things that we otherwise would not be able to do."
 

Cons

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"The support could be more knowledgeable and faster."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"We could not go into granular details of retrieving backup information."
"Backups are very slow and time consuming."
"A lot of their new technologies are not very good."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"I don't love the scheduler, as I think that interface could use an overhaul."
"The price of Quorum OnQ could be improved. We were exploring the product in terms of having a partnership with the distributor so that we could operate as a service, but for our own use, within the company, we couldn't justify the price unless the servers would become an option later on. The upfront cost of purchasing a license for the hardware is quite steep."
"There was a situation I faced in the past when I contacted the tool's support team, and it took them a while to respond."
"There seems to be a lack of technicians. Sometimes they are very busy and I don't hear back for a day or two. The technicians they have are great. They are fantastic, but it seems difficult, at times, to get in contact with anyone."
"Lacks compatibility in terms of supporting other OS."
"The user interface needs to be improved."
"They need integration with other platforms."
"Quorum OnQ can be improved by providing support for other operating systems like Ubuntu."
 

Pricing and Cost Advice

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"Pricing is most likely comparable."
"There is an annual license required for this solution and it is priced well."
"I do not work with the pricing or licensing issues of the solution for our organization."
"The solution is not very expensive, but it is not cheap."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"I feel that the product is fairly priced."
"The initial expenditure for us was a little under $40,000 for the recent renewal. For the first three years after that, other than electricity, there's no cost. After that, their support contract has to be renewed annually. We spent close to $6,000, between the two offices, for support."
"I am not sure how much it costs, but I know it's expensive."
"When we quote the price of Quorum to customers, they find it expensive."
"The total for our current solution's licensing is about $14,000 for 12 servers for three years."
"Quorum OnQ can be described as a medium-priced product...There are no ingress and egress charges in the product."
"The upfront cost of purchasing a license for the hardware is quite steep."
"We have never questioned whether it is worth it because it so obviously is a great value."
"The cost is higher than other software and services, but it is an absolute must-have."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
8%
Non Profit
8%
Manufacturing Company
7%
Financial Services Firm
11%
Computer Software Company
10%
Real Estate/Law Firm
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What is your experience regarding pricing and costs for Quorum OnQ?
Quorum OnQ can be described as a medium-priced product. I think it is a very cost-effective solution because it has two parts, one of which is an instant backup, and the other is sending your backu...
What needs improvement with Quorum OnQ?
There was a situation I faced in the past when I contacted the tool's support team, and it took them a while to respond. After that, everything was fine with the tool. The response time of the supp...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
OnQ
 

Learn More

 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
LCL Bulk Transport
Find out what your peers are saying about Arcserve UDP vs. Quorum OnQ and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.