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Arcserve UDP vs Quorum OnQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
18th
Ranking in Disaster Recovery (DR) Software
10th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
Quorum OnQ
Ranking in Backup and Recovery
44th
Ranking in Disaster Recovery (DR) Software
24th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
22
Ranking in other categories
Cloud Backup (33rd)
 

Mindshare comparison

As of February 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.6% compared to the previous year. The mindshare of Quorum OnQ is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Mohamed Iqbal - PeerSpot reviewer
A stable and economical solution that provides quick disaster recovery
The most valuable feature of Quorum OnQ is quick recovery. We call it a single-click recovery. If any server goes down, crashes, or experiences downtime, we can bring up the DR (Disaster Recovery) server in just two minutes. We also have a "Single Pane of Glass," wherein we work with only a single window. You don't have to use multiple windows to perform basic tasks like failover or failback.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"It is easy to configure."
"Easy restoration and the solution works quickly."
"The solution has no limitations because it does backup for Linux and Windows."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"It's simple to set up."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"Our customers are happy with the product’s functionality."
"I have used the BMR (Bare Metal Restore) in several emergencies and it has absolutely saved my bacon."
"Quorum OnQ has a good ransomware protection feature, and customer service and support were very good."
"It is a very scalable solution."
"The biggest feature is being able to do a file recovery to the original server. That is extremely useful and has saved us a few times when we've had ransomware. In some of those cases, people's computers were locked down by viruses which spread to things they had access to, including server shares. But we were easily able to just restore to four hours prior, instead of a day or two or more ago."
"The most valuable feature of Quorum OnQ is quick recovery."
"When it comes to recovering what you need from a backup, it's really easy. You just drill through the directory, find the file and the date that you want, and click to recover. You then pick the directory you want to save it in. Usually, it takes a minute or two and it's done. It's quick and easy."
"I like this product because it is easy to use."
"The most valuable feature of this solution is its ease of use."
 

Cons

"A lot of their new technologies are not very good."
"The product is not user-friendly."
"The technical support of the product is an area of concern where improvements are required."
"Licensing can be quite difficult."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"The solution can improve by allowing older versions to support the latest version of the OS."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"The tool doesn't provide cloud integration in India."
"There was a situation I faced in the past when I contacted the tool's support team, and it took them a while to respond."
"The price is high and could be more competitive."
"The cost could be reduced."
"I would really like it if they followed comparable products from other vendors and had an option where you could offload to tape. I know it sounds incredibly antiquated, but the benefit I see is that there would be a better air gap than you have with backing up to an online source."
"Lacks compatibility in terms of supporting other OS."
"The price of Quorum OnQ could be improved. We were exploring the product in terms of having a partnership with the distributor so that we could operate as a service, but for our own use, within the company, we couldn't justify the price unless the servers would become an option later on. The upfront cost of purchasing a license for the hardware is quite steep."
"One thing that could be done to improve it would be a single pane of glass for doing disaster recovery testing, where I could have remote consoles in one place... I still have to go to each location in a browser and then bring up the console. I'd like to see them integrate that into a single pane of glass so I don't have to go to each server."
"It would be beneficial if file culling could be more granular."
 

Pricing and Cost Advice

"The solution is expensive."
"The solution is very expensive."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"In comparison to other vendors, it is a low-cost solution."
"There is an annual license required for this solution and it is priced well."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"The pricing is about $1,400 a month. It's a little bit on the higher side. But it's one of those situations where time is valuable for me. So if it costs a little bit more money for me to have a solution that just works and requires less of my day-to-day management, I'm willing to pay a little bit more."
"We have never questioned whether it is worth it because it so obviously is a great value."
"The solution’s pricing is economical."
"When we first got the Quorum the licensing was different."
"The upfront cost of purchasing a license for the hardware is quite steep."
"Quorum OnQ can be described as a medium-priced product...There are no ingress and egress charges in the product."
"The total for our current solution's licensing is about $14,000 for 12 servers for three years."
"I am not sure how much it costs, but I know it's expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Non Profit
9%
Financial Services Firm
7%
Manufacturing Company
7%
Financial Services Firm
11%
Computer Software Company
10%
Real Estate/Law Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What is your experience regarding pricing and costs for Quorum OnQ?
It's a little expensive. That said, the cost aligns with other advocacy tools we have evaluated.
What needs improvement with Quorum OnQ?
They have radio buttons that allow multiselection, which is not intuitive. Also, the URL for our environments is the same, making it confusing for management when handling different departments wit...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
OnQ
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
LCL Bulk Transport
Find out what your peers are saying about Arcserve UDP vs. Quorum OnQ and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.