Try our new research platform with insights from 80,000+ expert users

Arcserve UDP vs Quorum OnQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Ranking in Disaster Recovery (DR) Software
10th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
Quorum OnQ
Ranking in Backup and Recovery
46th
Ranking in Disaster Recovery (DR) Software
23rd
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
22
Ranking in other categories
Cloud Backup (33rd)
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. The mindshare of Quorum OnQ is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Mohamed Iqbal - PeerSpot reviewer
A stable and economical solution that provides quick disaster recovery
The most valuable feature of Quorum OnQ is quick recovery. We call it a single-click recovery. If any server goes down, crashes, or experiences downtime, we can bring up the DR (Disaster Recovery) server in just two minutes. We also have a "Single Pane of Glass," wherein we work with only a single window. You don't have to use multiple windows to perform basic tasks like failover or failback.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The standard backup and restore feature is most used."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"Instant recovery is the most valuable feature of Arcserve UDP."
"Global deduplication is the best feature of this solution."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"One of the things that I do like about it is that it has a very good deduplication feature."
"I would recommend it if there is a general case."
"It's easy to implement, easy to spin up, easily configurable, to drop-in appliances and network. There wasn't a lot of time needed to spin it up."
"When it comes to recovering what you need from a backup, it's really easy. You just drill through the directory, find the file and the date that you want, and click to recover. You then pick the directory you want to save it in. Usually, it takes a minute or two and it's done. It's quick and easy."
"It is a very scalable solution."
"One of the biggest features is that, even on the absolutely run-of-the-mill box, if I lose any one of my servers I can automatically bring it up virtually on the physical onQ Quorum device."
"It provides a smooth training experience and easy terminology for those in the advocacy world."
"The most useful feature is the one-click recovery."
"The solution offers good documentation."
"Being able to spin up a machine in a sandbox is amazing because it allows us to test things that we otherwise would not be able to do."
 

Cons

"The time to backup servers that sit in DMZ must be improved."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"We could not go into granular details of retrieving backup information."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"They could work on their marketing approach. I don't see many people leveraging it."
"They have radio buttons that allow multiselection, which is not intuitive. Also, the URL for our environments is the same, making it confusing for management when handling different departments with different needs."
"They have radio buttons that allow multiselection, which is not intuitive."
"One thing that could be done to improve it would be a single pane of glass for doing disaster recovery testing, where I could have remote consoles in one place... I still have to go to each location in a browser and then bring up the console. I'd like to see them integrate that into a single pane of glass so I don't have to go to each server."
"I paid for subscription of Firewall. I paid for subscription of endpoint protection. Thet should introduce single subscription for all services."
"Lacks compatibility in terms of supporting other OS."
"It would be beneficial if file culling could be more granular."
"It feels to me like it's going to be a little bit more work than I originally anticipated when upgrading the appliance. I haven't done that yet so I can't speak from true experience, but I went through the project plan and it feels to me like there's quite a number of pieces and components and things that have to be done. Quorum is going to manage the rollout, but in starting the initial conversation there were a lot of unanswered questions"
"The cost could be reduced."
 

Pricing and Cost Advice

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"The solution is very expensive."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"It is approximately $400 to purchase a virtual service outright."
"The solution is not very expensive, but it is not cheap."
"The solution is priced well compared to other solutions."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"The solution’s pricing is economical."
"When we quote the price of Quorum to customers, they find it expensive."
"When we first got the Quorum the licensing was different."
"Quorum OnQ can be described as a medium-priced product...There are no ingress and egress charges in the product."
"The upfront cost of purchasing a license for the hardware is quite steep."
"The initial expenditure for us was a little under $40,000 for the recent renewal. For the first three years after that, other than electricity, there's no cost. After that, their support contract has to be renewed annually. We spent close to $6,000, between the two offices, for support."
"The pricing is about $1,400 a month. It's a little bit on the higher side. But it's one of those situations where time is valuable for me. So if it costs a little bit more money for me to have a solution that just works and requires less of my day-to-day management, I'm willing to pay a little bit more."
"The cost is higher than other software and services, but it is an absolute must-have."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
846,549 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
9%
Government
8%
Financial Services Firm
8%
Financial Services Firm
12%
Computer Software Company
10%
Real Estate/Law Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What is your experience regarding pricing and costs for Quorum OnQ?
It's a little expensive. That said, the cost aligns with other advocacy tools we have evaluated.
What needs improvement with Quorum OnQ?
They have radio buttons that allow multiselection, which is not intuitive. Also, the URL for our environments is the same, making it confusing for management when handling different departments wit...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
OnQ
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
LCL Bulk Transport
Find out what your peers are saying about Arcserve UDP vs. Quorum OnQ and other solutions. Updated: April 2025.
846,549 professionals have used our research since 2012.