Radware Alteon Reviews

We implement the load balancer for everything related to the input and output of connectivity services to or from the internet. We have two channels of connectivity to the internet through which we publish services.

With load-balancing, we have the ability to receive traffic using both channels, through Alteon, and when one of them is affected, we're able to access the internet through the other. We already have that part configured.

We also use it for security issues regarding the WAF, trying and applying policies for companies, so that our web applications published to the internet are covered by that security layer.

The two use cases I mentioned are very valuable for our port activity. We must have our applications and services running 24/7 and balance the connectivity and the applications. Also, in terms of security, using Alteon means our services are available, with high quality, to external and internal users. This is one of the reasons I give a high rating to the abilities we have with Alteon.

It has enabled us to have high availability and fault tolerance in operating our applications securely. This has created a lot of value in our IT area around the services we provide to the organization.

Time savings are another area where the solution has helped us a lot. In particular, the visualization has been important for troubleshooting and error resolution. We have been able to find clearer information or more details that are important to solving these issues when they arise. It has reduced our troubleshooting time by about 50 percent.

The time to value was practically immediate. The issues with load balancing of the applications, and the balancing of the internet service and the services provided, changed quickly. They were things that could be identified by our clients immediately. We started to see results from the implementation of the solution within a month, and in some cases, within 15 days or less. For example, the load balancer started acting immediately. We have great confidence in Radware solutions.

The integrated application protection provided by Alteon is very good. It really helps to avoid false positives in some cases. It provides important granularity to avoid a situation in which security or cybersecurity scenarios escape us. We are able to define policies and use techniques to contain these types of situations when they arise. As a security tool, it is very important.

Radware's solutions are very complete, and the integration among some of them—which, in some cases, we have not yet implemented but plan to—has given me peace of mind, knowing we have a robust tool with suitable solutions for all company cybersecurity issues.

We are in the process of updating our version of the solution, so judging what should be improved is difficult. But in some cases, the visualization takes a while, especially for mapping issues. I don't know if that issue will be corrected in the updated version, but that is an area where it could be improved.

We have been using Radware Alteon for more than two years.

It is a totally stable platform.

We are analyzing a possible integration of Alteon with another Radware product. Integrating another Radware product and being able to automate things is in line with the vision we have for the future, and we see that it can be done with Radware technology.

The solution’s customer service and technical support are very good.

The only small problem was in the implementation. We had to wait for the availability of the implementers from Radware at one point. Things were a bit complex in the region in which they were traveling, so we had to postpone the implementation a little. It was a small problem that didn't have much impact.

Positive

I have used other solutions at different companies, and there is a difference for the better with Alteon. I prefer it because of its policies, tools, and the methods it uses. It seems better from my point of view.

In my current company, we have not used any solutions other than Radware Alteon. We decided on Alteon because it offered us more granularity. Radware gives you more options when selecting the necessary features in terms of display, and allows you to fix or find bugs. Those were the big differences.

We have definitely seen ROI. The operation of the port has been a positive change. If there were a drop in internet service for one hour, we could lose quite a lot of money. Avoiding this type of situation with Radware Alteon, for a total of two or three hours, means our investment is fully recovered. Overall, in the past two years, failures have decreased.

The solution has allowed us to operate calmly and have a higher level of technological maturity with the controls it provides. It's not only we who feel that satisfaction, but our customers do too.

The pricing seems reasonable to me for what the solution provides. It is within the parameters of this type of solution.

We have two teams using the solution in separate locations. Apart from the administration that we do on the equipment, we have a support and maintenance contract for the solution. Currently, we have one person in charge of this area and another as a backup. Both are cybersecurity analysts. While it hasn't really reduced our maintenance, it has helped avoid generating additional costs.

I would advise you to focus first on service and then on important functionalities that can help your organization solve the problem of high availability of critical services. Radware Alteon can provide security for those same critical services.

Before Alteon, we believed that we had control of our security. With the implementation of its tools, we realized that we did, in fact, have a good security layer, but with the help of this tool, we have been able to go further and have a little more certainty and control in certain situations, especially around our web applications.

Foreign Language:(Spanish)

¿Cuál es nuestro caso de uso principal?

Implementamos el balanceador de carga para todo lo relacionado con la entrada y salida de servicios de conectividad hacia o desde internet. Contamos con dos canales de conectividad a internet a través de los cuales publicamos servicios.

Con el equilibrio de carga, tenemos la capacidad de recibir tráfico usando ambos canales, a través de Alteon y cuando uno de ellos se ve afectado, podemos acceder a Internet a través del otro. Ya tenemos esa parte configurada.

También lo usamos para temas de seguridad con respecto al WAF, tratando y aplicando políticas para las empresas, para que nuestras aplicaciones web publicadas en internet estén cubiertas por esa capa de seguridad.

¿Cómo ha ayudado a mi organización?

Los dos casos de uso que mencioné son muy valiosos para nuestra actividad portuaria. Debemos tener nuestras aplicaciones y servicios funcionando las 24 horas del día, los 7 días de la semana y equilibrar la conectividad y las aplicaciones. Además, en términos de seguridad, usar Alteon significa que nuestros servicios están disponibles, con alta calidad, para usuarios externos e internos. Esta es una de las razones por las que doy una calificación alta a las habilidades que tenemos con Alteon.

Nos ha permitido tener alta disponibilidad y tolerancia a fallas al operar nuestras aplicaciones de manera segura. Esto ha creado mucho valor en nuestra área de IT en torno a los servicios que brindamos a la organización.

El ahorro de tiempo es otra área en la que la solución nos ha ayudado mucho.

En particular, la visualización ha sido importante para la resolución de problemas y errores. Hemos podido encontrar información más clara o más detalles que son importantes para resolver estos problemas cuando surgen. Ha reducido nuestro tiempo de solución de problemas en aproximadamente un 50 por ciento.

El tiempo que nos tomó para ver estas funcionalidades fue prácticamente inmediato. Los problemas con el equilibrio de carga de las aplicaciones y el equilibrio del servicio de Internet y los servicios proporcionados cambiaron rápidamente. Eran cambios que nuestros clientes podían identificar inmediatamente. Empezamos a ver los resultados de la implementación de la solución en un mes y, en algunos casos, en 15 días o menos. Por ejemplo, el balanceador de carga comenzó a actuar de inmediato. Confiamos mucho en las soluciones de Radware.

¿Qué es lo más valioso?

La protección de aplicaciones integrada proporcionada por Alteon es muy buena. Realmente ayuda a evitar falsos positivos en algunos casos. Aporta una granularidad importante para evitar una situación en la que se nos escapen escenarios de seguridad o ciberseguridad. Somos capaces de definir políticas y utilizar técnicas para contener este tipo de situaciones cuando se presentan. Como herramienta de seguridad, es muy importante.

Las soluciones de Radware son muy completas, y la integración entre algunas de ellas, que en algunos casos aún no hemos implementado pero planeamos hacerlo, me han dado tranquilidad al saber que tenemos una herramienta robusta con soluciones adecuadas para todos los problemas de ciberseguridad de la empresa.

¿Qué necesita mejorar?

Estamos en el proceso de actualizar nuestra versión de la solución, por lo que es difícil juzgar qué se debe mejorar. Pero en algunos casos, la visualización tarda un poco, especialmente por problemas de mapeo. No sé si ese problema se corregirá en la versión actualizada, pero esa es un área donde podría mejorarse.

¿Por cuánto tiempo he usado la solución?

Hemos estado usando Radware Alteon durante más de dos años.

¿Qué pienso sobre la estabilidad de la solución?

Es una plataforma totalmente estable.

¿Qué opino de la escalabilidad de la solución?

Estamos analizando una posible integración de Alteon con otro producto de Radware. Integrar otro producto de Radware y poder automatizar las cosas está en línea con la visión que tenemos para el futuro, y vemos que se puede hacer con la tecnología de Radware.

¿Cómo son el servicio de atención al cliente y el soporte?

El servicio de atención al cliente y el soporte técnico de la solución son muy buenos.

El único pequeño problema fue en la implementación. Tuvimos que esperar la disponibilidad de los implementadores de Radware en algún momento. Las cosas estaban un poco complejas en la región en la que viajaban, por lo que tuvimos que posponer un poco la implementación. Fue un pequeño problema que no tuvo mucho impacto.

¿Cómo calificaría el servicio y soporte al cliente?

Positivo

¿Qué solución usé anteriormente y por qué cambié?

He usado otras soluciones en diferentes empresas y hay una diferencia positiva con Alteon. Lo prefiero por sus políticas, herramientas y los métodos que utiliza. Me parece mejor desde mi punto de vista.

En mi empresa actual, no hemos utilizado ninguna solución que no sea Radware Alteon. Nos decidimos por Alteon porque nos ofrecía más granularidad. Radware le brinda más opciones al seleccionar las funciones necesarias en términos de visualización y le permite corregir o encontrar errores. Esas eran las grandes diferencias.

¿Cuál fue nuestro Retorno de la Inversión?

Definitivamente hemos visto el retorno de inversión. La operación del puerto ha cambiado de manera positiva. Si hubiera una caída en el servicio de Internet durante una hora, podríamos perder bastante dinero. Evitar este tipo de situaciones con Radware Alteon, durante un total de dos o tres horas, significa que nuestra inversión se recupera por completo. En general, en los últimos dos años, las fallas han disminuido.

La solución nos ha permitido operar con tranquilidad y tener un mayor nivel de madurez tecnológica con los controles que brinda. No solo nosotros sentimos esa satisfacción, sino también nuestros clientes.

¿Cuál es mi experiencia con los precios, el costo de configuración y las licencias?

El precio me parece razonable para lo que ofrece la solución. Está dentro de los parámetros de este tipo de soluciones.

¿Qué otro consejo tengo?

Tenemos dos equipos que usan la solución en ubicaciones separadas. Aparte de la administración que hacemos de los equipos, tenemos un contrato de soporte y mantenimiento de la solución. Actualmente contamos con una persona a cargo de esta área y otra como respaldo. Ambos son analistas de ciberseguridad.Tal vez no ha reducido realmente nuestros costos de mantenimiento pero ha ayudado a evitar generar costos adicionales.

Les aconsejaría que se centren primero en el servicio y luego en las funcionalidades importantes que pueden ayudar a su organización a resolver el problema de la alta disponibilidad de los servicios críticos. Radware Alteon puede proporcionar seguridad para esos mismos servicios críticos.

Antes de Alteon, creíamos que teníamos el control de nuestra seguridad. Con la implementación de sus herramientas, nos dimos cuenta de que efectivamente, teníamos una buena capa de seguridad, pero con la ayuda de esta herramienta, hemos podido ir más allá y tener un poco más de certeza y control en ciertas situaciones, especialmente alrededor de nuestras aplicaciones web.

We are using Radware Alteon as a web application farm for all of our on-premise websites and as a reverse proxy.

The most valuable features of Radware Alteon are the reverse proxy functionality and the SSL offload and hardware.

Radware Alteon could improve the troubleshooting from the command line interface, they could do a better job making it easier.

I have been using Radware Alteon for approximately 10 years.

The stability of Radware Alteon is good.

Radware Alteon is scalable.

We have approximately 10,000 users using the solution globally. We have all of our applications for our web and EDI environment using the solution.

The technical support from Radware Alteon is wonderful.

I rate the support from Radware Alteon a five out of five.

Positive

The initial setup of Radware Alteon is straightforward. The full installation took approximately three to four days.

I rate the initial setup of Radware Alteon a four out of five.

We did the implementation of the solution in-house.

We have received a return on investment using Radware Alteon. It is one of their strong points. You receive the value of your money out of using it.

Radware Alteon is less expensive than many of the other competitors.

We compared Radware Alteon to other vendors, such as F5, and not only was Radware Alteon less expensive but it is more user-friendly in the interface and configuration.

We are going to change solutions. However, we are staying with Radware. The solution we are using is the hardware Radware Alteon 5208 but they make a virtual Alteon now. We are moving to all virtual Radware Alteons instead of physical hardware. The cost of us using all virtual Radware Alteon solutions will be $154,000 over three years. This includes 80 load balancers and 10 GB.

I rate Radware Alteon a nine out of ten.

We use Radware Alteon for data protection and security compliance.

Radware Alteon's integrated application protection is a good choice. It provides better protection for our web applications by delaying access to the interface and limiting access to specific web applications. This centralized and limited access makes it easier to manage our web applications, even if we have multiple users or customers. We have also provided suggestions for a release that includes the customer's recommended modifications and edits. This release is sufficient for cloud-based applications.

Radware Alteon's out-of-the-box integration feature is good.

The automation script libraries for each orchestrator are of good quality. Our team can apply the updates and configure them.

Radware Alteon has improved our organization by providing an interface for connecting 10 Gigabit Ethernet transceivers. This allowed us to increase our network bandwidth and improve the performance of our applications.

Radware Alteon Analytics saved us around 15 percent of the time troubleshooting. The dashboard provides a helpful overview of active alerts and warnings, and we can easily investigate and add new ones as needed. This has made it much easier to identify and resolve issues quickly.

The UI is user-friendly. 

The cloud features are valuable.

The interface implementation can be improved. If any features of the current version need to be upgraded, such as those related to net flow, we need to reboot the system properly. We also need to be able to upgrade any Radware updates related to the version.

I have been using Radware Alteon for one and a half years.

Radware Alteon is a stable solution.

Radware Alteon is scalable. The solution is deployed in multiple mobile locations with over 1,000 users.

Radware Alteon's technical support is excellent.

Positive

The initial setup is straightforward. The deployment took two days and two people to complete. We received training from the Radware team.

The implementation was completed in-house.

The cost of Radware Alteon is mid-ranged.

The GEL licensing is flexible. The GEL license has helped save us around 25 percent.

I give Radware Alteon a ten out of ten.

We have seen time to value especially around the data security and compliance of Radware Alteon. We saw time to value after one and a half weeks of implementing Radware Alteon.

Radware Alteon is a scalable and available application delivery controller that can be used by organizations of all sizes. It offers a wide range of features, including automation, optimization, and migration from older to newer versions.

Radware Alteon is easy for organizations to switch to because it has training portals that provide all the necessary information, which minimizes the learning curve.

The maintenance is completed on a quarterly basis by the vendor.

I recommend Radware Alteon, but it is always a good idea to do a proof of concept before switching solutions.

I am using Radware Alteon as a load balancer. It's used to simplify balancing connections between servers for a larger application in my organization. This allows me to manipulate many applications to better serve my organization.

It provides us with logs about all of our application's transactions, enabling us to trace problems. The analytics help us pinpoint the root cause of issues like TLS problems and trace previously unanswered requests, enabling solutions with given analytics abilities.

The simplicity of the GUI is what I like the most about Radware Alteon. It provides logs about all of our application's transactions, which allows us to trace problems and identify issues such as TLS problems. The analytics help us pinpoint the root cause of various issues, enabling solutions with given analytics abilities.

I know they are working on it, however, I would like to see an improved community presence, similar to the one for their main competitor, F5. There are forums with questions and answers from customers, which is currently lacking for Alteon. More materials are difficult to find in the network, so increasing community and documentation would be beneficial.

I've been using Radware Alteon for several years.

The stability of the solution is good. There have been no notable issues related to downtime or bugs.

I rate the scalability of the product at a seven.

The technical support deserves an eight out of ten. Their customer service is quite reliable.

Positive

The initial setup was easy and not so complex. It took a couple of days with three people involved.

The implementation was handled by our internal team with three individuals involved.

I would recommend Radware Alteon. If someone wants an effective product with good capabilities, they should consider this solution. 

I rate the product eight out of ten.

My organization used the solution as a load balancer to balance the traffic on our application servers.

The GUI was a valuable feature. It was uncomplicated and easy to use.

The service could be improved by better customer support. 

They could also introduce much-needed cybersecurity as well as governance and tax reporting features.

I used the solution for almost four years.

The solution was stable.

The product is scalable. The functionality worked well. One issue was insufficient bandwidth to handle all the traffic, which likely impacted our timing. 

When we approached customer service and support with configuration-related issues and multiple cases of bugs in the Radware Alteon software, the response was slow, and there was no resolution. 

Neutral

I never used any other load balancer or ADC before. I've only worked with Radware Alteon.

From 2010 to 2018, when I was working, they had Alteon, which they implemented in 2000 when implementation was more complex.

I have no idea about the price, but the organization I was working for was always looking for economical products. So I would assume the price was quite competitive.

I would definitely recommend Radware load balancer to organizations around the globe that don't have a huge budget.

I would give the product an overall rating of seven out of 10.

We had an average of around 1,500 users. They used the product on everything and on every application server they had.

Regarding maintenance, we didn't have a very big IT environment. Two guys were enough to load the configuration and deal with operational issues.

Our maintenance included conflict backup, which differed depending on the organization. We scheduled load balancer reports as required, usually monthly, occasionally bi-monthly, and sometimes after six months, depending on customer requirements.

Potential users should use the application before implementing it and understand the infrastructure. They need to know how they will use the load balancer, what features it has to load, and whether they can utilize it.

We have deployed Alteon to our cluster to provide load balancing of the applications. We also utilize the security functionality, which is a WAF on top of the load balancing.

The solution has added a secure layer in front of the servers, protecting them from malicious actors, especially the actors who are targeting our application.

And the analytics have definitely helped save time, about 20 to 25 percent, when troubleshooting, due to the breadth of monitoring and the visibility that the solution offers.

The best features are the

• security through the web application firewall
• functionality that the solution offers, being a load balancer with the security functionality on top of it
• ease of administration.

The integrated application protection is very good.

Pretty much every feature is as promised.

I would like to see future enhancements in security, specifically in threat protection. That would definitely make it a 10 out of 10.

We've been using Radware Alteon for less than a year.

It's pretty stable.

It is scalable. We use it to protect our mail application, so Alteon is used by approximately 1,000 users.

The customer support is an area that can be enhanced, in terms of response time.

Neutral

We had a different solution before but not one specifically like Alteon. For load balancing we used different solutions from Citrix and Barracuda.

The integrated WAF in Alteon is much easier to administer as compared to the other solutions. That aspect is 50 percent better than those solutions.

The initial deployment was pretty straightforward. It took a few weeks and the fine-tuning, as per the customer's requirements, took one or two months.

We have it in one location but in multiple departments. Alteon is sitting in front of the server farm and the users in different departments are accessing these servers. Alteon acts as a security layer before the traffic gets passed to the actual servers.

Maintenance is required, of course, and we have two people involved in that process. But Alteon has helped to reduce our maintenance overhead by about 20 percent.

It's too early for us to see ROI. Still, we have absolutely seen time to value with Alteon. The moment the solution was implemented, we started observing the logs, which helped us fine-tune the policies. The visibility decreased the time to value helping us tweak the policies and get the boxes ready for production.

The solution is cost-efficient.

I would recommend Alteon and I would also recommend a proof of concept because every customer's environment is different. But it can definitely add value, considering the feature pack the solution provides with security and WAF, especially on top of the load balancing.

The vendor usually overloads the devices with a lot of functionality. The strength of this solution is the application delivery controller. The best functions are load-balancing services and multiple backend servers.

The SSL uploading feature is helpful, and every vendor has it. It terminates the full connections and takes care of all the power required for the backend servers to process the SSL load. Radware Alteon also makes our environment and web applications more scalable because the devices are half-sequence and specifically designed to handle web traffic and SSL web traffic.

These devices work as hypervisors on the cluster that we have on-premises. We can run virtual applications and delivery controllers inside them. We can also isolate resources and environments. In addition, Radware Alteon has a helpful scripting engine for automation called AppShape+.

I have worked with Big IP F5. It is a veteran solution that is more stable and has more resources. Big IP F5 has a virtual hub in the community with a lot of resources and already-made scripts that can be used for free. Radware Alteon has a community portal, but the community portal does not have a place to find scripts. It would be great if they could be transparent and deploy a community where their users can share the scripts.

We have been using this solution for almost 11 years. We have a cluster of two Radware 52808 devices. We are currently using version 32.2.12. Some devices are deployed on-premises, but we have a client running SIWA, a cloud web environment in Radware Alteon, so we deploy both. So it is on public and hardware cloud.

It is pretty stable, and we are happy with the solution. We had some problems in the past, but they have been resolved. In the past, we suffered some key performance bags. For example, there was a memory leak that persisted during firmware releases. We had to reboot and failover the devices. Every Wednesday at 6:00 pm, we had failovers of the digital application delivery control from one device to another for about a year. The device had a problem where if you ran it for too long without rebooting, it generated a corrupt memory and crashed. The device stopped accepting new connections, and we couldn't see any issues in the logs. The technical support told us it could be a tricky memory leak back. When we started rebooting the devices periodically each week, we managed to resolve the situation. It took about a year, and multiple upgrades and versions before the vendor fixed the issue.

Our organization usually buys load balances and hand-held devices oversized. We have not had any problem with scalability, and none of the devices fall short of our expectations. In addition, the devices are usually more powerful than the license they sell you. If there are problems with scalability, we can upgrade our license to a superior one.

We work with public institutions and have tens of thousands of potential users because we use Radware Alteon in public administration and digital offices. In Spain, the public administration sector is our biggest client.

They have good support, and we have used them for years.

We have used Big IP F5 for many years.

I rate the initial setup an eight out of ten. It was not straightforward because we needed to set it up. Radware Alteon has a specific syntax requiring navigation of all menus and venues. 

Deployment depends on the area and configuration that needs to be applied. With setup experience, deployment of Radware Alteon could be reasonably fast. The initial deployment was done in-house. But now, connecting to a third-party coworker in the data center is easy. We can rack the device in the data center and plug the cables into a laptop that can plug into the Radware Alteon. The user can connect to a smartphone data plan and easily configure the device remotely. We need just two people for maintenance.

I believe there is a return on investment. Therefore, the solution is worth buying, and if you don't buy a load balancer, it is difficult because you will need more backend servers.

I do not have specific details about the costs. There is a licensing fee, and they have an SSL transaction license and others. They have two or three licenses that you pay based on the volume.

I rate this solution a seven out of ten. Of recent, we tend to lean towards using cloud. This is because the on-premises devices are less common and are losing presence in my company's services. Regarding advice to others, I would recommend they upgrade the device before entering the production stage to reduce the bags.

Our primary use case for the solution is protection. We have just one web application protected behind this AppWall, and it is automatic with the default configuration. This device periodically downloads new threat signatures from Radware, and most of the time, we let the device AppWall handle the traffic and block the threats that it thinks are ahead.

The error detection system is very valuable. When an error is encountered, the WAF blocks an illegitimate user and sends a message. The message contains a transaction ID that can be matched in the locks of the AppWall. So, it's not hard to investigate these events when people write an incident because some illegitimate user is often trying to use this web that is protected behind the WAF and getting errors.

The user interface can be improved.

We have been using this solution for less than a year, and the version we use is integrated into the Alteon on-premises device.

The solution is scalable. However, because we are tending towards the cloud version of these products, if we increase the usage, it would be cloud WAF versions of AppWall.

I was not involved in the initial setup.

It's difficult to tell our precise return on investments because we let the AppWall operate by itself and don't look at the AppWall events. So we probably need to look closely at the events and everything. Still, whenever we look up the events, we see that the device blocks a fair amount of attempts to breach security, and we barely see incidents with legitimate users. So I assume it's a good return on investment because the device blocks threats and allows legitimate users to work correctly.

I cannot comment on licensing costs as I am not very knowledgeable about them.

I rate the solution a six out of ten. The solution is good but can be improved by including a better user interface.