Radware Alteon Reviews

We use Alteon Radware to balance web page services hosted on real and virtual servers, these government portals must be available 100% of the time and must be accessible from the internet and intranet. In addition to the fact that we can add an extra layer of security (due to the use of virtual IP address and proxy IP address) When there is an impact on any of the servers, we receive an alert notification and we can attend to the impact on that server, for the end-user, this is indistinct since the service is not affected.

We have improved the user experience by having services available all the time, in addition to the fact that with this solution it is easier to manage from a graphical interface that is useful and intuitive, as an administrator it is important to have a clear and complete vision of the services that we operate. Simple troubleshooting tools have helped us solve problems faster and problems are more complex so analysis is complex so we asked for Radware support. This has helped us to identify exactly where the problems are in the network, correct faults, and continuous improvement.

The simple and well-documented configuration allows us to be able to implement new balancing services at the request of the user with the same conditions and good service that they expect. We can also make changes to services that are already running, as I mentioned before, the graphical interface is very intuitive and you can almost always make the most common changes quickly.

Radware has been characterized by being extremely robust. This gives us the confidence to offer our users a continuous service.

We recently had a problem with the table's Obsolete ARP which was observed by the support team. It would be good to diagnose and solve this problem with a patch since it is not documented that it will be solved in later updates. The implementation of this service has been expanding to more of our clients, it is rare that we need to contact Radware support and even more rarely a call in real-time but we have found few technicians who give us support in Spanish, we could attend to the problems much faster if language barriers weren't an issue.

I used the solution two years ago.

The solution is extremely robust.

It is highly scalable.

99% of the time they have given us fast and efficient support.

Positive

Manual balancing tools and changes were made as a user might experience outages.

The initial setup was straightforward. It is well documented and we are free to do it via GUI or CLI.

We implemented this through an internal team, which is trained to do so thanks to the training tools provided by Radware.

We can offer automation in case of impact, which translates into time savings. I do not have the exact information of the ROI in terms of cash

The licensing processes are easy and the costs are acceptable. We use permanent licenses and we have not had any problems.

We did not evaluate other options. 

They could improve the solution update processes to make it easier and faster.

I am using Radware Alteon as a load balancer. It's used to simplify balancing connections between servers for a larger application in my organization. This allows me to manipulate many applications to better serve my organization.

It provides us with logs about all of our application's transactions, enabling us to trace problems. The analytics help us pinpoint the root cause of issues like TLS problems and trace previously unanswered requests, enabling solutions with given analytics abilities.

The simplicity of the GUI is what I like the most about Radware Alteon. It provides logs about all of our application's transactions, which allows us to trace problems and identify issues such as TLS problems. The analytics help us pinpoint the root cause of various issues, enabling solutions with given analytics abilities.

I know they are working on it, however, I would like to see an improved community presence, similar to the one for their main competitor, F5. There are forums with questions and answers from customers, which is currently lacking for Alteon. More materials are difficult to find in the network, so increasing community and documentation would be beneficial.

I've been using Radware Alteon for several years.

The stability of the solution is good. There have been no notable issues related to downtime or bugs.

I rate the scalability of the product at a seven.

The technical support deserves an eight out of ten. Their customer service is quite reliable.

Positive

The initial setup was easy and not so complex. It took a couple of days with three people involved.

The implementation was handled by our internal team with three individuals involved.

I would recommend Radware Alteon. If someone wants an effective product with good capabilities, they should consider this solution. 

I rate the product eight out of ten.

Radware LinkProof is used for link load balancing. Whenever many servers are connected with Radware LinkProof, users can use their logins to use a firewall. And when a firewall is unavailable, Radware LinkProof automatically switches to another firewall.

The most valuable feature of Radware LinkProof is that it supports link load balance.

Radware LinkProof’s customer support could be improved.

I have worked with Radware LinkProof for one year.

I rate Radware LinkProof a nine out of ten for stability.

The solution is scalable, and I rate Radware LinkProof a nine out of ten for scalability.

I rate Radware LinkProof an eight out of ten for customer support. Whenever we raise a case at their site, it takes three to four hours for their customer support people to communicate with us.

Positive

The initial setup was easy. Radware LinkProof takes three days to deploy.

You have to understand the different areas where you have to provide Radware LinkProof and where you have to increase it. Then you have to configure them one by one along with the proxy configuration so that it will work from outside to inside.

Radware LinkProof is neither cheap nor expensive. I rate Radware LinkProof a six or seven out of ten for pricing.

One person can do the configuration for Radware LinkProof, but more people will be needed to complete the configuration on time if you have multiple devices.

Some people have a virtual license, while others have a license that needs to be upgraded. Depending upon the location, one or more technical persons are required for the solution's maintenance.

Many people use Radware LinkProof, and it is available for small, medium, and enterprise businesses.

I would not recommend Radware LinkProof to anyone because it only supports load balance, not DoS and WAF. If you have larger offices in different locations, you can use Radware LinkProof inside your offices. However, if you introduce it in a space open to the internet, you will have to use a separate device for DDoS and WAF.

Overall, I rate Radware LinkProof an eight out of ten.

The vendor usually overloads the devices with a lot of functionality. The strength of this solution is the application delivery controller. The best functions are load-balancing services and multiple backend servers.

The SSL uploading feature is helpful, and every vendor has it. It terminates the full connections and takes care of all the power required for the backend servers to process the SSL load. Radware Alteon also makes our environment and web applications more scalable because the devices are half-sequence and specifically designed to handle web traffic and SSL web traffic.

These devices work as hypervisors on the cluster that we have on-premises. We can run virtual applications and delivery controllers inside them. We can also isolate resources and environments. In addition, Radware Alteon has a helpful scripting engine for automation called AppShape+.

I have worked with Big IP F5. It is a veteran solution that is more stable and has more resources. Big IP F5 has a virtual hub in the community with a lot of resources and already-made scripts that can be used for free. Radware Alteon has a community portal, but the community portal does not have a place to find scripts. It would be great if they could be transparent and deploy a community where their users can share the scripts.

We have been using this solution for almost 11 years. We have a cluster of two Radware 52808 devices. We are currently using version 32.2.12. Some devices are deployed on-premises, but we have a client running SIWA, a cloud web environment in Radware Alteon, so we deploy both. So it is on public and hardware cloud.

It is pretty stable, and we are happy with the solution. We had some problems in the past, but they have been resolved. In the past, we suffered some key performance bags. For example, there was a memory leak that persisted during firmware releases. We had to reboot and failover the devices. Every Wednesday at 6:00 pm, we had failovers of the digital application delivery control from one device to another for about a year. The device had a problem where if you ran it for too long without rebooting, it generated a corrupt memory and crashed. The device stopped accepting new connections, and we couldn't see any issues in the logs. The technical support told us it could be a tricky memory leak back. When we started rebooting the devices periodically each week, we managed to resolve the situation. It took about a year, and multiple upgrades and versions before the vendor fixed the issue.

Our organization usually buys load balances and hand-held devices oversized. We have not had any problem with scalability, and none of the devices fall short of our expectations. In addition, the devices are usually more powerful than the license they sell you. If there are problems with scalability, we can upgrade our license to a superior one.

We work with public institutions and have tens of thousands of potential users because we use Radware Alteon in public administration and digital offices. In Spain, the public administration sector is our biggest client.

They have good support, and we have used them for years.

We have used Big IP F5 for many years.

I rate the initial setup an eight out of ten. It was not straightforward because we needed to set it up. Radware Alteon has a specific syntax requiring navigation of all menus and venues. 

Deployment depends on the area and configuration that needs to be applied. With setup experience, deployment of Radware Alteon could be reasonably fast. The initial deployment was done in-house. But now, connecting to a third-party coworker in the data center is easy. We can rack the device in the data center and plug the cables into a laptop that can plug into the Radware Alteon. The user can connect to a smartphone data plan and easily configure the device remotely. We need just two people for maintenance.

I believe there is a return on investment. Therefore, the solution is worth buying, and if you don't buy a load balancer, it is difficult because you will need more backend servers.

I do not have specific details about the costs. There is a licensing fee, and they have an SSL transaction license and others. They have two or three licenses that you pay based on the volume.

I rate this solution a seven out of ten. Of recent, we tend to lean towards using cloud. This is because the on-premises devices are less common and are losing presence in my company's services. Regarding advice to others, I would recommend they upgrade the device before entering the production stage to reduce the bags.

I am a consultant, and I have customers who purchase Alteon Box. I help them with the design and architecture. The primary use case is mainly for load balancing internal applications, for internal-facing customers, as well as external customers on the internet.

The most valuable features are the load-balancing and reverse proxy. Global-loadbalancing as well is valuable.

For a migration from F5 to Radware, the conversion of certain features is challenging :

1. From F5 ASM policies to Radware Appwall policies, we had to require support from professional services although the F5 ASM policy was basic.

2. Radware does not seem to support TLS extensions in the client_hello therefore migration of F5 scripts that was handing sessions with TLS extensions is a challenge.

3. overall migration of F5 scripts and specific configuration like profiles is a challenge

With the example above a radware conversion tool that would migrate scripts and configuration or from other vendor to Radware would be a real asset. Support of TLS extension would facilitate deployment with that scenario as well.

I have been working with Radware Alteon for approximately three years.

I find it to be stable. To date, we have not had any issues with it.

I have not had a chance to work on a scenario where we really carried a lot. 

I am working on a project now where there are more applications going through Radware. Just now we are going to see how it works, regarding the scalability. It appears to be scalable but I can't tell you at this time.

Radware Alteon is used by the administrator, the network integrator, the people that are managing, and the internal management team and they seems comfortable with the learning curve an the handling of the solution.

My experience with technical support is that they were great. We also had engineers that know the product help to resolve the issue.

Our clients have replaced F5 with Radware Alteon.

The initial setup is straightforward.

We have a group of four to deploy and maintain this solution.

I design with Radware. I design myself and work with a team to integrate it.

I don't implement it as an integrator.

Yes, Forti ADC

For anyone who is considering using this solution with application security or complex used case. I would suggest that they talk to professional services. I would recommend they work with professional services depending on the project complexity, and if it's migration, for instance, the scripting around the Radware is not something people would be familiar with. Professional services would be able to help with the scripting.

I would rate Radware Alteon a nine out of ten.

The solution is used for load balancing.

The DGP, routing, L2, and L3 switches are the most valuable features of the Radware LinkProof.

The solution lacks HA configuration. In comparison, Alteon has a better HA configuration. Plus, the 30.5 version and 30.0 version of Alteon have some differences in relation to the HA configuration.

The HA configuration feature is important as it enables a failover with a cluster of more than LinkProof.

I have been using the solution since 2017. My company has a partnership with Radware LinkProof. 

It is a stable solution.

It is a scalable solution. Two administrators are using the solution presently.

I contacted their technical support regarding the SysTrack migration. Still, they could not give a proper solution as I could not give them the exact data.

The initial setup was straightforward. The deployment takes around half an hour if you go into all the specifications and functionality. Only two people are needed for the deployment process.

Initially, we configure the solution and test for functionalities like HCR and whether the load balancing is happening correctly. Once that is checked, we move into production and then upload the device for one week. If it is functioning well, then we remove the existing device. We are following the same procedure for all servers, storage, and firewalls, as we have faced issues with power fluctuations before this.

Price-wise, the solution is a reasonable one.

Contact the technical support team and implement the suggested steps in case of migration. Otherwise, if anything goes wrong, the production will get impacted.

I rate the overall solution an eight out of ten.

Our primary use case for the solution is protection. We have just one web application protected behind this AppWall, and it is automatic with the default configuration. This device periodically downloads new threat signatures from Radware, and most of the time, we let the device AppWall handle the traffic and block the threats that it thinks are ahead.

The error detection system is very valuable. When an error is encountered, the WAF blocks an illegitimate user and sends a message. The message contains a transaction ID that can be matched in the locks of the AppWall. So, it's not hard to investigate these events when people write an incident because some illegitimate user is often trying to use this web that is protected behind the WAF and getting errors.

The user interface can be improved.

We have been using this solution for less than a year, and the version we use is integrated into the Alteon on-premises device.

The solution is scalable. However, because we are tending towards the cloud version of these products, if we increase the usage, it would be cloud WAF versions of AppWall.

I was not involved in the initial setup.

It's difficult to tell our precise return on investments because we let the AppWall operate by itself and don't look at the AppWall events. So we probably need to look closely at the events and everything. Still, whenever we look up the events, we see that the device blocks a fair amount of attempts to breach security, and we barely see incidents with legitimate users. So I assume it's a good return on investment because the device blocks threats and allows legitimate users to work correctly.

I cannot comment on licensing costs as I am not very knowledgeable about them.

I rate the solution a six out of ten. The solution is good but can be improved by including a better user interface.

I use this product as a web application firewall.

This solution allows me to secure applications, by blocking suspicious traffic based on the signature that has been enabled for that particular application.

I would like this solution to have an integration tool that will convert configuration from other software, into readable values for this product during implementation. 

I would also like there to be more filtering features added to this product. 

I have been using this solution for around two years.

I have found this to be a stable solution during my time using it.  However, it is reliant on hardware working properly when deployed on-premises.

I have found this solution to be easily scalable.

I have found the support for this solution to be very good.

For organizations that are considering this product, I would recommend that they look into the cloud-based version of the solution. This is more cost effective, as there is no need to purchase specific hardware, and all of the setup and configuration is carried out before the solution is deployed.

I would rate this solution an eight out of ten.