Radware Alteon Reviews

I found the link load balancer and server load balancer are the most valuable.

I would like to see the loading documentation improved. 

I have been working with Radware Alteon for the past five or six years.

The best thing about Radware Alteon is its stability. I do not have even the smallest issue.

It is very scalable and you can increase the bandwidth, license, etc.

We found the technical support to be very helpful. They are available online and help with any questions we have.

I found the setup complex with regards to configuration and devices.

It has a good price point and is more reasonable than other comparable products. 

I would rate Radware Alteon a nine out of ten.

At this moment we have the home web page at the enterprise with an application firewall. We have 21 applications that we need to upload to the cloud. At this moment we have only one, and we working in the next three months to upload at least five more applications.

At this moment we can tell from the dashboard how our application is receiving traffic. You can look at how many transactions have occurred, for example. We can prevent issues from occurring which helps keep us safe.

At this moment we have only used the web application firewall. We have the bot manager too. The bot manager is useful due to the fact that your service is working in preventing the botnet and doing a lot of transactions. 

We get some firewall reviews on the dashboard and it is useful for looking for alerts or attacks. It can tell you what the users do in the application and how they're using the application.

The initial setup is pretty easy.

The product offers high availability.

The stability of the solution is very good.

You can scale the solution if you need to.

With a good configuration and a good understanding of the application, you can have very good integration with the web application firewall and Radware application. However, it isn't easy. We need to do a trial and try a bunch of settings. The integration process could be a little bit easier and smoother. They need to improve the processes surrounding it. We need to be able to integrate more effectively with the perimeter firewall due to the fact that, if you have many transactions that try to attack the web application, you might have a drop in transactions in the firewall.

We've tried to do some configurations with WebSocket and have had a lot of issues. 

You need to have pretty good internal knowledge of the solution.

I've been using the solution for about six months at this point.

The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's good.

The solution can scale well. You can integrate with other solutions or configure it to assist in the process. If have more than one application, you can get a contract to upload more.

In my area, there are five people who work directly with the product.

I do not have any information about expanding this solution in the future. I can't say that's on the horizon for us.

Technical support is very good. They respond rather quickly. We are happy with the amount of service they provide. They are knowledgeable and responsive.

There is also information online and within the control panel that can assist users in understanding the product.

We did not use a different solution. We've only ever used Radware.

The initial setup is not complex. It is easy. You have access on your personal dashboard and you can upload the application. After that, you need to change the DNS settings in order to make a point with the DNS portion of the hardware. It's very easy.

The initial setup took about a week due to the fact that the provider needed to make an area where we could upload the configuration. After that, you have one day to make the configuration in the web application firewall. This is the part that takes a bit of time, however, it is crucial for the upload.

You only really need two to ten people to manage the deployment of the process, although there may be other teams involved. You only need one person to handle maintenance.

We had a local partner that assisted us. We had very good meetings and regular contact with them. They provided very easy communication.

We have four licenses for 21 applications. The pricing isn't too bad.

We did evaluate Cloudflare and Akamai before ultimately settling on Radware.

The three options are varied. However, Radware had some extras. For example, the Bot Manager in Radware was included, however, in Akamai, it is on a different part. Cloudflare was more expensive than Radware. There were a few other differences as well.

I'm working with Radware, and we have Forcepoint for a proxy on DLP service.

I'm not sure which version of the solution we're using. It's the latest version, however, I don't recall the version number offhand. 

I would advise other users that the solution is not the best if you need to improve the security in other areas too, however, it helps you to maintain the security of your homepage or your service.

Overall, I would rate the solution at an eight out of ten.

This is an appliance device and its primary use case is for server load balancing and gate load balancing. I'm an engineer and we install and configure this solution for our customers. I'm a system integrator and our company is based in India. 

By providing web access specificity for different servers and different types of devices Alteon has simplified things by also enabling external user access.

The link load balancing is a great feature. We use it whenever two or three different links need to be integrated for a customer. When one link goes down, it automatically switches to another. 

I'd like to see some improvement in performance.

I've been installing this product for our customers for almost four years.

The solution is stable. 

The product has good scalability.

The technical support is good and helpful.

Positive

We have also installed and provide support for F5. 

The initial setup is straightforward. There is a management tool that enables installation and configuration. We have a team that carries out the implementation for our clients. 

We have a permanent license, not an annual one. I'm unaware of the cost. 

I recommend this solution and rate it nine out of 10. 

A Radware Alteon load balancer is a hardware device that acts as a reverse proxy and distributes network or application traffic across a number of servers. Load balancers are used to increase capacity (high-availability) and reliability of application. Load balancers ensure reliability and availability by monitoring the health of applications, and only sending requests to servers and applications that can respond in a timely manner. They improve the overall performance of applications by maintaining application and network sessions, as well as by performing application-specific tasks.

Load balancers are generally grouped into two categories: layer 4 and layer 7. Layer 4 load balancers act on data found in the network and transport layer protocols like TCP/IP, FTP, and UDP. Layer7 load balancers distribute requests based on data found in application layer protocols like HTTPS, HTTP. 

Requests are received by both types of load balancers and they are distributed to a particular server based on a configuration algorithm.

• Eliminates complexity
• Reduces deployment time
• Increases efficiency
• Improves performance
• Enhances productivity
• Simplifies access
• Enables consistent security, deployment automation, single sign–on, any-IP support, mobility

Radware's application delivery controller (ADC) provides advanced and comprehensive application delivery capabilities, ensuring 24/7 availability.

• Needs to improve in automation, surge protection, DNS automation.
• There are no options to name basic configurations.
• SMS alerts, reporting alerts require some automation.
• Improvement is needed for live traffic monitoring in dashboard, live traffic tracking.
• It needs automated traffic capture and performance tasks, as per script.

I would rate this solution at seven out of 10. Radware Alteon is a system that monitors the availability and performance of global resources and uses that information to manage network traffic patterns. It uses load-balancing algorithms, topology-based routing, and AppShape++ scripts  to control and distribute traffic according to specific policies.

Our primary use case of this solution is for security for the data center. We have a private on-prem deployment model.

The most valuable aspect is that it establishes user security. 

The hardware is strong, we don't have any failures. 

I would like for the load balancing to work with premier and the cloud, a mix of premium and cloud.

It is a stable hardware. 

We haven't contact technical support yet. 

The initial setup was straightforward and simple. 

It's very expensive but it's worth it for the computer, system, and network.

I would rate it an eight out of ten. I would recommend it. 

I like the concept of self-service in which I can do everything on my own. 

They are very competitive with the price. Their solution could be successful in other organizations but they're not mature as an API solution. It has a nice dashboard, you can watch clean traffic coming to the end service but the reporting requires more improvement.

With self-service, we can use a lot of the features on our own but some of the features didn't work and nothing was done about it. We stopped using it because the application failed. We tried to improve some processes but we still got a lot of false positives. We tried to work with the vendor to fix it but it didn't work out.

False positives are a big issue for all of the WAF vendors. No one is 100% okay, it requires a lot of monitoring and fine-tuning. But the reason that I didn't work is because some of the services didn't work as I expected and they didn't fix it. They didn't give me answers to some of the issues that we raised again. So we weren't so happy. So we decided to look at other vendors that would please our stockholders but Coronavirus postponed our plans. 

I have worked in this industry for a long time and I think there are benefits of using a WAF. It requires a lot of understanding of the product.

I had been using Radware for three years until this April. This product was running before I arrived at my company. I was the owner of it for the last year and I wasn't happy with the results.

We had one incident that we discovered some stability in some regions in which their service wasn't responsive and we have to notify them. Compared to other vendors, they are not at the top in API.

We don't have any problems with scalability, because they're a worldwide solution. They can populate your service all over the world.

I believe Akamai has a big network because they also working with CDN. So they know how to handle huge traffic. 

We get good responses from them but not all of the responses solved the issue. I also tried to work with the customer success manager, but eventually, this failed because there was a long history of false positives before I arrived. The stakeholder wasn't so happy with the solution. We had a bad history with and nothing got resolved with the support, so we made a decision not to continue with them.

Radware is good, but if there is a full preparation from the beginning. I worked with the on-prem solution and it was good. But now, there are many players in the market. And I think they have a faster response. They are not the only player in the market. Once you are not happy with one, you can move to another.

Their support could improve. 

I would rate it a seven out of ten. 

In the next release, they should offer the ability to illustrate KPIs using a graph. Radware needs to have visibility on the dashboard to demonstrate the benefit of using the application firewall like, how much bandwidth you saved by using the AppWall. I tried to use the graph, but sometimes it wasn't so clear. I think they have to work a lot on reporting and visibility because it's the fastest way to show the value for other people that are not graph experts.

We implement this product for application security, to protect servers from attacks. We are the local distributor of this solution in the Philippines and I'm the technical manager.

The solution is very user-friendly and based on my experience handling the Radware app, especially the AppWall, it's a convenient product to use and, to my mind, one of the best AppWall solutions on the market. AppWall can be integrated with different platforms and has an EMS, a mitigation solution that is integrated with their AppWall for communication.

I'd like to see something more provided in terms of scalability because there's a limit on the throughput and it would help if scalability could be based on customer requirements.

I've been selling this solution for about five years.

The solution is stable. 

The solution generally has good scalability. 

As distributors, we also provide support to our clients. If there is a major problem, we can get assistance from Radware. 

The initial setup is straightforward. You can have it inline facing your different application servers or it can be configured by proxy. If everything is in place, deployment can be completed within a week or two. 

Licensing cost depends on customer requirements. The on-prem solution requires a license plus warranty. The cloud version is subscription-based license. I think AppWall is cheaper relative to its competitors. 

I rate this solution 10 out of 10. 

My primary use case is for outbound traffic link load balancing.

The performance and stability are the most valuable features.  

I haven't any trouble with stability since the time that I installed it, five years ago. 

We do have plans to increase usage. 

Their technical support is very good. 

The initial setup was straightforward. When I set it up around five years ago, the deployment took around one week. 

I think the price is fair because it has good performance and stability.

We also evaluated Arbor and Huawei.

I would rate it a nine out of ten. Not a ten because every product has something it can improve. This product is very good. There are certain features I would like to see in the next release.