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Jay - PeerSpot reviewer
BI Delivery Team Lead at a retailer with 10,001+ employees
Real User
Used to export data and provides good scheduling features
Pros and Cons
  • "The solution's most valuable feature is the scheduling part."
  • "SAP Data Services should be made a web-based solution."

What is our primary use case?

We use the solution to export data out of SAP environments.

What is most valuable?

The solution's most valuable feature is the scheduling part.

What needs improvement?

SAP Data Services should be made a web-based solution.

For how long have I used the solution?

I have been using SAP Data Services for 11 years.

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What do I think about the stability of the solution?

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

The solution is more suitable for enterprise businesses.

I rate the solution an eight out of ten for scalability.

How are customer service and support?

The solution’s technical support is good.

How would you rate customer service and support?

Positive

What was our ROI?

The solution has helped our organization save time.

What other advice do I have?

I would recommend the solution only to SAP customers.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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SAP Data Migration Consultant at a manufacturing company with 10,001+ employees
Consultant
Top 20
Used for data migration and has good connectivity
Pros and Cons
  • "The solution has good connectivity with SAP."
  • "The solution should improve connectivity with more source systems and target systems."

What is our primary use case?

We use the solution for data migration.

What is most valuable?

The solution has good connectivity with SAP.

What needs improvement?

The solution should improve connectivity with more source systems and target systems.

For how long have I used the solution?

I have been using SAP Data Services for 15 years.

What do I think about the stability of the solution?

SAP Data Services is a stable solution.

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

The solution is quite scalable, and you can use it quickly in different environments.

How are customer service and support?

The solution's technical support can become a bit better in terms of turnaround times.

How would you rate customer service and support?

Neutral

What was our ROI?

The solution has provided us with 25% to 30% time and cost savings.

What other advice do I have?

The solution's data processing capabilities depend upon the target load mechanism we use, but I find it quite okay. As part of maintenance, we sometimes raise a ticket with SAP, and they can get back to us. Depending on the project, the solution's maintenance may require around two people. We would like some AI functionalities added to the solution for cleansing purposes.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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SAP Data Services
November 2024
Learn what your peers think about SAP Data Services. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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Arindam_Das - PeerSpot reviewer
Director at Innoverv
Real User
Top 20
Provides good features like extraction and data transformations
Pros and Cons
  • "The most valuable features of the solution are extraction and data transformations."
  • "Address validation in SAP Data Services is chargeable and should be made free."

What is most valuable?

The most valuable features of the solution are extraction and data transformations.

What needs improvement?

Address validation in SAP Data Services is chargeable and should be made free.

For how long have I used the solution?

I have been using SAP Data Services for more than ten years.

Which solution did I use previously and why did I switch?

Alteryx is much more expensive than SAP Data Services. The enterprise version of SAP Data Services is free.

What's my experience with pricing, setup cost, and licensing?

The enterprise version of SAP Data Services is free.

What other advice do I have?

The solution provides good data quality management features.

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Senior Functional Consultant at a computer software company with 1,001-5,000 employees
Real User
Top 20
An easy initial setup, good pricing and very stable
Pros and Cons
  • "The solution offers very good integration capabilities."
  • "There should be some kind of enhancement that can be done on the admin side of certain sites where we can assign the roles and responsibilities. We should be able to control who is using the tool and how."

What is our primary use case?

We use the solution as a tool to do the deployment for the reports.

While we deal mostly with banks, who do not need complex analytics (their reports are largely static). It's useful for telecoms or other sectors that need to monitor daily trends. However, once designed, the banks can use the same report on a daily basis to see their somewhat static results quite easily.

What is most valuable?

We really like this product. Whenever we have customers, no matter where they are in the world, we suggest this app and we implement SAP for them.

The solution offers very good integration capabilities.

It's a quality product.

After working with the tool for so many years, I can say that overall their services are a really good deal. They continue to enhance their services regularly and are always improving their offering.

The tools that are provided are some of the best on the market and the pricing is really great.

What needs improvement?

In terms of data integration or other tools, we have a road map and we send out requests for enhancements through our marketing team who is involved in the process.

There should be some kind of enhancement that can be done on the admin side of certain sites where we can assign the roles and responsibilities. We should be able to control who is using the tool and how.

For how long have I used the solution?

We have used the solution for ten to 12 years. I myself started with SAP in 2006.

What do I think about the stability of the solution?

The stability of the solution is excellent. There aren't bugs or glitches that I have seen. The system doesn't crash. Organizations can rely on its performance.

What do I think about the scalability of the solution?

The scalability of the solution is very good. If an organization needs to expand it further after implementation, they shouldn't have any issues. 

How are customer service and technical support?

We've never had to contact technical support. We have our own team in-house. If there are queries, we tend to resolve them ourselves or use SAP's portal.

We've never really faced any difficulty that would require us to involve SAP directly.

Initially, we did have a few issues around Arabic localization and Arabic values, but once we resolved it, we didn't find many other issues. Most of the reports, the layouts, the data headers, etc. are now in Arabic and it's no problem. 

How was the initial setup?

For myself, I find the initial setup quite simple. However, I have many years under my belt working directly with the product. Someone with beginner-level knowledge might find it a bit challenging. In general, however, it's easy, not difficult.

The length of deployment depends on the organization and requirements. It does take a few days, but some projects are longer than others. It really depends on the client's needs. Each situation is unique.

What's my experience with pricing, setup cost, and licensing?

We're a technical team, so we aren't directly involved in the prices or cost of the solution. Our marketing department handles the details and negotiates prices with SAP. They try to get reductions to lower pricing in the contracts. I have no idea what the exact amount is our company pays on a monthly or yearly basis.

Which other solutions did I evaluate?

Currently, I am doing some research into an Oracle solution that a client is asking about. While we focus on SAP, they are interested in this Oracle tool. I've been doing some analysis into it to compare the two solutions in case the bank decides that they do indeed want to migrate from SAP to Oracle. 

What other advice do I have?

We are already an SAP gold partner. We have a significant level of partnership with SAP. We also used to do the reports for SAP. This is the only tool that we suggest to our clients and we do the implementation for banks in the Middle East. Nearly all customers have the same tool that we use. We are one of the leading banking software providers in the region.

We do not work with the cloud. We do local installations only. We don't use anything on the cloud because banks normally have policies in place where they cannot share with the cloud for security and risk aversion reasons. 

It is one of the nicest tools on the market and people really should use it.

As compared to the other tools it is easier to implement and easier to understand. It's very efficient especially if you are looking at performance and stability. 

I'd rate the solution nine out of ten. I'd give it perfect marks, but there is always room for some more enhancements.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Said BOULISFANE - PeerSpot reviewer
Said BOULISFANEFounder, Senior Solutions Architect and Full Stack Expert at Soft-ERP
User

Hi every one,
I think for that use case mentionned up, the two product will be comparables if in the side of ODI team is strongly competent in ODI knowledge and configuration.
For Gartner overall comparison I recommend this article
www.gartner.com

Solutions Architect at a tech services company with 10,001+ employees
Real User
Top 20
Provides effective mapping and integration processes
Pros and Cons
  • "I have worked with Data Services for a long time, and currently, I find the dashboarding and reporting part to be the most valuable function."
  • "It will work fine only in an SAP environment. It could be said that the integration with other vendors could be better."

What is our primary use case?

Usually, when clients have agile requirements and want to bring historical data into the new HANA architecture, we use Data Services. This may involve multiple years of data from different systems. We need proper business use cases to map and set up the tools. Additionally, after the data is brought in, we perform reconciliation to show the before and after data transformation. This helps the business understand the changes that occurred during the transformation. 

Data Services, along with tools like Information Steward, allows the usage of machine learning and artificial intelligence to maintain business rules and mappings, making the process easier. When we want to handle data migration internally, instead of relying on external tools like Xfinity, we usually use Data Services.

How has it helped my organization?


What is most valuable?

I have worked with Data Services for a long time, and currently, I find the dashboarding and reporting part to be the most important function. Earlier, this function was not as advanced, but now it provides excellent dashboarding and reporting capabilities. After every data load for each object, we can identify and understand any errors. This helps us schedule and manage data migration projects effectively. It has improved significantly.

What needs improvement?

The only thing is that it's a very specific product. It works well only for our SAP clients. That is its limitation. There is a lot of competition in that regard. 

It will work fine only in an SAP environment. It could be said that the integration with other vendors could be better. It is built specifically for the SAP environment and follows best practices for SAP. When we want to work in a different environment, it becomes a bit more complex.

On adding additional functionality to improve artificial intelligence, machine learning, and integration, I think most of it is already considered in the roadmap.

For how long have I used the solution?

I have been working with SAP Data Services for a very long time. I started using it at the time for business projects. We have extensively used it for data migration and other purposes.

What do I think about the stability of the solution?

It's a very stable product now because it has been around for many years. I would rate it a ten out of ten. 

What do I think about the scalability of the solution?

Data Services is a highly scalable product. I would give it a nine or ten.

Around two hundred users use Data Services.

How are customer service and support?

We seek technical support from SAP when we encounter errors that we can't resolve on our own, especially those related to standard master data. We have a support agreement with SAP, and our customer has maximum attention, so we get immediate assistance. It's been very good.

Which solution did I use previously and why did I switch?

I mainly work with SAP, but I do familiarize myself with competitor products to stay informed. There are reasons why competitors have an edge. Flexibility and scalability are areas where other vendors like Xfinity or SMP might perform slightly better. They are more heterogeneous in that regard.

How was the initial setup?

The setup process is not very complicated, and the integration is also straightforward. Connecting to systems and using prebuilt extractors through interfaces make it easier. So the setup is not very complicated.

Only one or two people are required from a system maintenance perspective because there aren't many technical problems. Additionally, there are four people dedicated to technical development. So, in total, it's less than five or six people handling the technical aspects.

What about the implementation team?

Usually, we work with the business team. Once they bring in the system, they install the best practices and such. Then they connect the system, and that's when I get involved to start the integration process, mapping, and working with tables. It's quite easy. I also do some test driving. So, I work with teams.

In our current project, we are using it in a hybrid manner. However, in other projects, I have worked with both on-premises and cloud deployments.

What's my experience with pricing, setup cost, and licensing?

I would give it around a three, where one is a high price, and ten is a low price. It's relatively expensive compared to other vendors, but it is competitive.

Which other solutions did I evaluate?

I work with HANA, group reporting, analytics cloud, and other BW-related solutions as a functional architect. I've been working in SAP for more than 22 years. I primarily focus on finance and controlling.

What other advice do I have?

In general, I would give it a rating of nine or ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Paul Mazvarira - PeerSpot reviewer
Technical Lead Analytics at a non-profit with 11-50 employees
Real User
A stable solution that provides great single features, but cannot be purchased piecemeal to meet exact requirements
Pros and Cons
  • "The API tool in this product is very valuable; it is very easy to onboard and use."
  • "We would like the different tools offered within this solution to be available as standalone entities, rather than having to purchase the entire package when we only require a few features."

What is our primary use case?

I currently use this solution for data walls and the custom URL system.

What is most valuable?

The API tool in this product is very valuable; it is very easy to onboard and use.

What needs improvement?

We would like the different tools offered within this solution to be available as standalone entities, rather than having to purchase the entire package when we only require a few features.

For how long have I used the solution?

I have been using this solution for 20 years.

What do I think about the stability of the solution?

We have found this solution to be very stable.

What do I think about the scalability of the solution?

This is a very scalable solution, with a multi-user environment.

How are customer service and support?

The technical support for this solution is not very good, they don't really care about assisting with issues.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of this solution was very complex. The process requires multiple steps, but there is very limited documentation available to aid the implementation tasks. This results in deployment being very slow.

What about the implementation team?

We configured and implement this solution using our in-house team.

What other advice do I have?

This is a good solution for medium to large organizations, but a lot of prior training is needed in order to support the product post-implementation.We would not recommend this solution for smaller organizations, due to the large numbers of staff required for ongoing support and maintenance.

Also, if an organization is considering this solution, I recommend they look at the cloud-based version, which is less support-dependent

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
BI & EIS Manager at Almarai Company Limited
Real User
A stable solution with a straightforward setup but cloud integration is not available
Pros and Cons
  • "The logic is also simple. It makes it easy to build your extraction."
  • "Scheduling of jobs in the sequence is not available. It's a very tedious process to do that particular task. If there was a tool to schedule in the sequence that would be extremely helpful."

What is most valuable?

SAP Data Services is a very general tool for SAP as a source and SAP as a destination. It can also connect to any source and any destination. This is a very valuable aspect of the solution.

The logic is simple. It makes it easy to build your extraction.

You can also do data transformation any way you want to. You can do any kind of transformation to your data and you can change the data.

What needs improvement?

There is a new tool that is going to replace this one, which will be more for platform integration data services. This is a close-knit tool that SAP is suggesting for different solutions. There's a lot lacking in it. You cannot do a lot of transformations. We are facing a lot of issues from that. As a whole, Data Services, is good, but not the platform integration of the Data Services aspect.

The preview for on-prem data services needs more information. The scheduling is also weak. Scheduling of jobs in the sequence is not available. It's a very tedious process to do that particular task. If there was a tool to schedule in the sequence that would be extremely helpful. 

For how long have I used the solution?

I've been using the solution for 3.5 years.

What do I think about the stability of the solution?

The system is very stable. We have not faced any challenges since implementation.

What do I think about the scalability of the solution?

Scalability is not an issue with this solution.

How are customer service and technical support?

We have not used a single technical support call for SAP, which is great. As a whole, technical support was good, but recently we have been facing a delay because unless you raise a call with a very high priority there is a delay in the support. A very high priority means you have a financial loss or your computer system is not accessible. I would say the quality of support has been degrading as of late but we are somewhat satisfied with support overall.

How was the initial setup?

The initial setup is very straightforward. It's not too complex.

What about the implementation team?

SAP services handled the implementation. It was part of a larger implementation called a Systems Operations Planning Tool.

What other advice do I have?

We use the on-premises version of the solution. We have started using the Cloud Platform Integration with the CPA Data Service. It's a hybrid: both on-premises and cloud.

SAP Data Services has a tool, but it is not a cloud-capable solution. I would advise users thinking about integrating this solution to look at your entire landscape. If you have any cloud systems as part of your landscape, then you need to have a clear understanding of what BODS is capable of doing. BODS Data Services is not good for the cloud.

I would rate this solution seven out of ten because cloud integration is not available and the scheduling part is very immature at this point.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Data Migration Specialist at a retailer with 5,001-10,000 employees
Real User
Top 5
A stable solution to migrate data from legacy systems to other systems

What is our primary use case?

We use the solution to migrate data from legacy systems to other systems, including SAP and non-SAP systems.

What is most valuable?

The data migration is easy and convenient to extract, load, and transform. A minimal SQL knowledge is sufficient to handle the application. Syniti needs more technical knowledge. Getting the resourcing facilities is in high demand in India. It is easy for us to get the resources for Data Services. The resources also have the potential and knowledge in SAP. In addition, the loading mechanism in Data Service is much more efficient than Synity.

What needs improvement?

The cleansing feature is not as efficient as Syniti. The reporting is good because we have followed one standard template for years. Many customers are fine with the reporting mechanism, but it is time-consuming. We have to do the report manually, but Syniti can generate the reports.

The price could be lower, and technical support could be more responsive.

For how long have I used the solution?

I have been using SAP Data Services for 15 years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The technical support is good, but it is a time-consuming process. They also have their protocol, process, and product based on the client.

We have to pay for the support first. If you get an error, technical support will check, and we have to pay. We have to get approval from the client because we have to pay for it.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is simple and takes a week to complete.

We need an additional resource for deployment because one person handles administration and technical data migration.

What about the implementation team?

We have a separate administration team to look after the deployment.

What's my experience with pricing, setup cost, and licensing?

SAP Data Services costs are relatively high compared to other data services solutions. However, SAP has recently changed its pricing model to be more usage-based, which can make it more cost-effective for some organizations. The new pricing model charges based on the number of CPU processes used, which can be more expensive for organizations with high data processing needs. However, the new pricing model can be more affordable for organizations with lower data processing needs. Additionally, the cost of SAP Data Services can vary depending on the country where it is being used.

What other advice do I have?

Overall, I rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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Download our free SAP Data Services Report and get advice and tips from experienced pros sharing their opinions.