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it_user288348 - PeerSpot reviewer
Senior Consultant at a financial services firm with 1,001-5,000 employees
Real User
We've used this data-warehousing solution exclusively for reporting, with the only issue being that support in Turkey was short-staffed at the time we needed it.

What is most valuable?

Sybase IQ is the only data warehousing (DWH) solution we use for reporting.

For how long have I used the solution?

I've used it for eight years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

Buyer's Guide
SAP IQ
October 2024
Learn what your peers think about SAP IQ. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
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What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

Customer Service:

7/10.

Technical Support:

6/10 because at the time I was using it, Sybase Turkey were short on staff and not very experienced.

What other advice do I have?

The product is very good as a DWH & Reporting tool. It is performing well on large tables for DML operations and queries.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1055472 - PeerSpot reviewer
Snr DBA at a insurance company with 1,001-5,000 employees
Real User
An excellent column-based, enterprise relational database solution with good speed and compression
Pros and Cons
  • "Unbeatable speed and compression with a colummn-structured relational database."
  • "The organization who owns the product does not support it well and appears not to be doing significant development for the future."

What is our primary use case?

We use SAP IQ primarily for data warehousing and business intelligence.

What is most valuable?

The most valuable features of the product are the column structure, speed, and compression. Partitioning is one of the most useful features with SAP IQ. It was something that they used to charge a lot for but it costs less now.

What needs improvement?

Actually, it is not the product that needs revision but the company itself. Sybase IQ was bought by SAP. They use it, but they don't really advertise and push it correctly. So SAP IQ — from a company standpoint — is not really supported correctly. If they did more to support the product, it would be a more popular solution.

SAP IQ has not introduced more integration with Hadoop so the two products would act in a more tightly coupled way. This would be one of the more important features that they might add. The integration with Hadoop is important because it seems everybody is going towards Hadoop for big data. You also need a system that works well. Hadoop is fast, but SAP IQ is even faster. They each have advantages, so if you can combine them, that would be good. It will work out better for cost and extra storage.

For how long have I used the solution?

I've actually used IQ from the earliest versions, so over 20 years.

What do I think about the stability of the solution?

My impression from using the product over its lifetime is a little different than it is now. For IQ 16, the latest, the stability is actually quite decent. It got very, very stable. In the beginning, our implementation was slightly unstable because I changed the network to something similar to Aarna, so there were some issues because of all those changes. It was slightly unstable, but after some adjustments, it's really stable.

What do I think about the scalability of the solution?

The product is very scalable. You can scale it upwards and sideways — that is by adding new hardware or working with software solutions. This is the only product I know which will allow you to do both.

Our company is slightly smaller than many with only about 100 users. Most probably there are more, but this is on average. It all depends on the business climate. 

How are customer service and technical support?

Technical support for the product has become almost nonexistent for this product. There are no real agents because SAP let all the people go who were dedicated to the IQ project. Actually, I used to work for SAP. They let us all go. That's why I say there are not a lot of real experts in the SAP organization available for SAP IQ support. As far as I am concerned, that is a problem for users.

Which solution did I use previously and why did I switch?

Personally, I've explored a lot of solutions. While it may not have been specifically for where I am working now, I stay aware of what is on the market. It only affects the current solution in that I am aware that there are other options, what their competitive advantages are, and features we might implement or emulate. 

For example, I've used Data Warehousing with Oracle, Dv2 also with Oracle and SQL Server. But I do not think that other products really have an advantage for warehousing over the SAP IQ solution. All of them that compete now seem to be Oracle Exadata, which is fast, but it is also very expensive. All the newer products seem to have columnized solutions as that is very advantageous for data warehousing. It is in order to compete with what SAP IQ already provided.

How was the initial setup?

IQ's initial setup is relatively easy and is not that complex. The actual installation and deployment is a day or two. The biggest bottle-necks are normally encountered with the storage and having people who can configure and set up the storage correctly. The storage needs to conform to the parameters of SAP IQ. So, in reality, the time-delay is due to setting up the storage which is the big bottleneck for deployment. We can't blame the product itself.

What about the implementation team?

We do our own setup and deployment.

What's my experience with pricing, setup cost, and licensing?

Pricing changes. In South Africa, it depends on how the pricing is obtained. The pricing is good and it is actually better now because they are realizing that they should price it correctly according to the market. The pricing improved especially with the partitioning because they used to charge too much for that feature. They have now lowered that because obviously data warehouses get huge so when you use partitioning that it would get very expensive. It benefits people who have big databases.

As far as actual cost, there's a standard licensing fee and then there are the add-ons. The most useful and most expensive add-on was the partitioning. That's the only real additional cost that I've found useful. They also have got a high-security encryption module, but that's something that's very, very niche. So beyond the standard licensing you also have to factor in the cost of modular enhancements. But there aren't a lot of additional things you need to pay for in order to enhance what the base system does.

The only other add on that you would need to pay for is if you scale sideways. That is the multiplex which requires additional hardware.

Which other solutions did I evaluate?

Being in this business for a long time — now as a data architect — I've had the opportunity to use a few solutions and there are many more to research. There is a long list of products that I've worked with and evaluated. You might say that evaluation is constant but I am an expert with SAP IQ. None of the other products have capabilities that would make me suggest a shift.

What other advice do I have?

In rating the product, I would give it at least an 8 out of ten. The only thing really needed to make it a ten out of ten for us and our usage is better support from the vendor. Well, I say better support but also better vision into the future. I do not think the company is doing sufficient work in development.

My advice for other people and companies considering this product as a solution is to find out if you can get proper support. I really think that's the biggest challenge facing people who use the product. The current company that owns the product, SAP, is very laid back about supporting the product.

It may be helpful to note that the solution does not require a lot of maintenance. We've really got only one or two DBAs looking after it and it is not even a full-time job. If you have a multiplex setup you may require more dedicated DBA staff for maintenance.

Once the setup is done correctly, the maintenance comes down to monitoring. There's not a lot of other effort involved in keeping things running.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
SAP IQ
October 2024
Learn what your peers think about SAP IQ. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
PeerSpot user
Senior Engineer with 1,001-5,000 employees
Vendor
We can now have over one billion rows in a table for semi-real trans-national querying., but the admin UI could use some improvements.

What is most valuable?

  • Data compression ratio
  • Mass query speed

Sybase IQ, it's high compressed ratio and large query are attractive. In data warehouse experience that is a good tool and normal C/P.

How has it helped my organization?

We can now have over one billion rows in a table for semi-real trans-national querying. In quarterly or monthly report from billions of records, it supports and provides, stable performance.

What needs improvement?

  • Admin UI
  • Tuning parameters
  • Maintenance tool
  • UI

For how long have I used the solution?

I've used it for over five years.

What was my experience with deployment of the solution?

There weren't many issues.

What do I think about the stability of the solution?

Aborts happen, and we don't know why.

What do I think about the scalability of the solution?

There aren't many issues.

How are customer service and technical support?

Customer Service:

5/10.

Technical Support:

5/10.

Which solution did I use previously and why did I switch?

We also have an Oracle solution, and these it runs in parallel with Sybase IQ.

How was the initial setup?

We set it up in multi node mode, and it wasn't too complex.

What about the implementation team?

We implemented with a vendor who were 6/10.

What was our ROI?

It's at about 60%.

What's my experience with pricing, setup cost, and licensing?

They should simplify the classification of licenses, especially the core/store number.

Which other solutions did I evaluate?

  • Oracle
  • PostgreSQL

What other advice do I have?

Take into consideration your multiplex environment and storage IOPS balance.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
VP at a financial services firm with 1,001-5,000 employees
Vendor
It allows us to centrally store data, but DR capabilities need improving.

What is most valuable?

  • Ability to load data from flat files very quickly
  • Data compression
  • Fast querying for aggregations

How has it helped my organization?

IQ has enabled our company to load data from our data vendors in under one hour and eliminated multiple copies and hours of processing time.

What needs improvement?

DR capabilities need to be improved. For instance, unlike SAP ASE, there is no ability to replicate from IQ to IQ.

For how long have I used the solution?

I've used it for 10 years.

What was my experience with deployment of the solution?

No issues were experienced during deployment, however, we hit performance issues on Solaris which were eliminated when we migrated to the Linux platform.

What do I think about the stability of the solution?

With various patches of v15.4 and v16.0, we had instances where the IQ server crashed under certain circumstances. The vendor has addressed most of the issues though.

What do I think about the scalability of the solution?

None product-related and we were able to get around by tuning. Though as we add more data and more users we may have to consider IQ multiplex in the future.

How are customer service and technical support?

Customer Service:

7/10.

Technical Support:

9/10.

Which solution did I use previously and why did I switch?

We used ASE to store the data in IQ. We switched as IQ now allows us to centrally store the data in one place and in a compressed format.

How was the initial setup?

It's straightforward; IQ is one of the easiest DBMS to install.

What about the implementation team?

For our initial IQ server we had Sybase consultants, and we used them again for our migration to Linux. Their expertise was 7/10.

What was our ROI?

Hardware cost was the biggest savings, in the tens of thousands of dollars.

Which other solutions did I evaluate?

No, as since we had Sybase ASE we took their IQ product without evaluating any other options.

What other advice do I have?

IQ is a niche product and is good for data storage with it's massive compression ability and adhoc querying. With the emergence of in-memory databases and MPP platforms (like Cassandra, HANA, Greenplum,etc.). I see IQ being used as more of a data store than interacting with the end users or apps if shops chose to use these new technologies.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user257172 - PeerSpot reviewer
President at a tech consulting company with 51-200 employees
Consultant
​Sales and marketing need improving, but the product itself is the best in the industry.

What is most valuable?

The column architecture.

How has it helped my organization?

Analytical reporting has improved.

What needs improvement?

Sales and marketing – I just want to elaborate on this a little bit more. The product itself is the best in the industry, which I liked and would like to work with again. IT has a lot less maintenance to support the database and query performance is best; it's very easy to use.

For how long have I used the solution?

Around 13+ years.

What was my experience with deployment of the solution?

In older version of Sybase IQ we had a few issues, just like any other product, but as the maturity of the product has grown, we have had really good success with this product.

What do I think about the stability of the solution?

Not in the recent versions of Sybase IQ.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Customer service is great, as we have global support for this product from Asia, when we are working nights to fix problems or troubleshoot issues. They are with us all the time and it is a very good transition from US support to Asia and back as we try to solve the problems round the clock.

Technical Support:

10/10.

Which solution did I use previously and why did I switch?

I used Sybase ASE and Microsoft SQL server heavily as Microsoft started off based on Sybase ASE, I was really comfortable with it. In between we tried DB2 and Teradata in different occasions and we went back to Sybase IQ for our operational and Analytical needs

How was the initial setup?

The initial setup at the very beginning of the early versions was a little complex but as time went on, it got better and better and very easy. As a DBA, supporting this system is the best.

What about the implementation team?

All my implementations are in-house for our company and we had group of DBA’s and Unix Administrators who helped us along. Our implementation was on Sun Solaris.

What was our ROI?

Very high, cost of implementing and maintain is very low and once installed and up and running, things will be just fine.

What's my experience with pricing, setup cost, and licensing?

This product is rightly priced, or even under priced, for what it can do and for sure costs much less than other RDBMS products and licensing. They have more than one model which could fit your organization size and they are more than happy to work with you on this.

Which other solutions did I evaluate?

  • Oracle
  • DB2
  • Teradata

What other advice do I have?

Come up with clear requirements and a problem statement and see what you are trying to solve with this new implementation. Look beyond current problems by at least three to five years and be proactive and addressing them. You also need your senior management to buy into your approach and budget constraints, otherwise it will be challenging to make it successful.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user705720 - PeerSpot reviewer
Senior SAP SYBASE/SQL SERVER DBA at a financial services firm with 10,001+ employees
Vendor
Valuable features include compression, speed, and easy object maintenance
Pros and Cons
  • "Valuable features for us include the compression, speed, fast response time, and easy object maintenance."
  • "I think the universe should be part of the Sybase IQ tool set."

What is most valuable?

Valuable features for us include the compression, speed, fast response time, and easy object maintenance.

How has it helped my organization?

It has provided us with cube query and faster data upload time.

What needs improvement?

I think the universe should be part of the Sybase IQ tool set.

For how long have I used the solution?

We have been using the solution for about 10 years.

What do I think about the stability of the solution?

Sybase IQ is very stable. However, during earlier stages when the server crashes, you need Sybase technical support to help you out.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How are customer service and technical support?

The experts on Sybase IQ were very few in number, but they were really knowledgeable.

Which solution did I use previously and why did I switch?

I guess it is the price competition offered by other vendors that causes companies to migrate to other data warehouse databases.

How was the initial setup?

This is one of the simplest tools to install and it is very easy to scale.

What's my experience with pricing, setup cost, and licensing?

Negotiate based on the features required.

Which other solutions did I evaluate?

I was not involved with product evaluation. However, this was the tool I normally would recommend for Sybase archive solutions.

What other advice do I have?

Evaluate, carry out benchmarks, and do an ROI before buying.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user727509 - PeerSpot reviewer
Technology Lead at a tech services company with 10,001+ employees
Real User
A column-based solution with the highest performance on query
Pros and Cons
  • "The column-based technologies (basically all the database for ITP) are used for SAP IQ. It is used as a column-based solution."
  • "The room for improvement would be the marketing of the product, because this product is much better than advertised."

What is most valuable?

The column-based technologies (basically all the database for ITP) are used for SAP IQ. It is used as a column-based solution.

It's two things:

  1. Highest performance on query. This is very notable. Let's say, yesterday I was doing some of the performance improvements on the SAP AC, where the query was running for one and a half hours. I am told the query is a one-store procedure while running for six hours, but in IQ the same thing is running for just four minutes. Also, in AC, if I'm having any raw base of solutions, the data is around 100GB. Yet with IQ's compression it will be 20GB. So, you have all savings on your disk.
  2. Your performance is ultimate, and you have a column-based solution to solve all these problems. IQ has its own patented index. It has seven patented indices. It gives you the ultra performance. In the latest version of SAP IQ, you have an in memory solution called RLV (Raw Level Versioning). You can run your query, whatever you are running on the ASP, this will be also be on the IP, so no code changes are required. These are the ultimate performances I have seen on the SAP IQ.

How has it helped my organization?

Instead of having a PNO process at the end of the day, which was running forever (six hours) I moved the process into SAP IQ. Now, I am giving real time, or near real time, PNO. The portal runs for four minutes, rather than running for six hours, which is a performance improvement.

What needs improvement?

Yes. The room for improvement would be the marketing of the product, because this product is much better than advertised.

One of my colleagues was working with Adobe, where the Product Management team was using Hadoop. Hadoop was doing a performance test, let's say excessive performance, and X plus X was the performance improvement of the SAP IQ. Thus, SAP really has to really market this product very well because of its patented indexes. Because it's patented, the compression is even far better than SAP HANA. So, they have to improve it and its use, the RLV in memory solution. The RLV is there so they are currently using it just for keeping delta data. Instead, what I would recommend is, you have to take it into the next level and include it in memory data space and in memory database.

For how long have I used the solution?

Almost six years.

What do I think about the stability of the solution?

Very stable. It is an excellent product. We are running it for one of the banks for the last six years. So, in there are the P&L, securities, lending, and borrowing for those business, and we are running it in SAP IQ. No stability issues last I checked.

What do I think about the scalability of the solution?

No issues. It's ultimately a very good product.

How are customer service and technical support?

Yeah. The support needs much improvement.

I would rate them a six out of 10.

Which solution did I use previously and why did I switch?

Yeah, I was using a business solution SAP SD. SAP IQ is more powerful than SAP SD, and the customer service has to be much improved. It didn't have the radical help I am looking for nor the documentation.

How was the initial setup?

It's too complex. This is concerning something that will change immediately. I have to search for a very long time to obtain something if I need it. It's like a big dictionary. But, in the end, I don't get anything. If you go to infocenter.sybase.com, there is only a very small search. You have a lot of information, but it's not useful for me. The data coming with the SAP planning portal is not user-friendly. That is one of the major issues, which I'm facing at this point of time.

Which other solutions did I evaluate?

Yes, definitely. We were evaluating the other products but when I came to SAP IQ, SAP IQ was the first column-based solution across the world. So, we moved to IQ, and IQ gave us the ASE performance. We have faced some issues, a little here and there, but with SAP IQ Information Lifecycle Management, we fixed all those problems, and it's still running and giving business to my bank in last 10 years. We are customers of SAP for this product and still this year we have renewed the product again.

What other advice do I have?

Save for a 100% guarantee, you will get the performance you are looking for with SAP IQ. It is just not for a normal solution, but I recommend it if you have performance issues and you have a huge database of data, for that it is the best product. For these type of issues, I would operate SAP IQ, over even SAP HANA.

I would go for SAP IQ. I am a HANA person, but I will still recommend IQ over HANA.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user261621 - PeerSpot reviewer
Sybase Tower Lead - DBA CoE at a marketing services firm with 1,001-5,000 employees
Vendor
The installer is very easy to understand, but the training available needs improvement.

Valuable Features

  • Performance
  • Scalability
  • Ease of deployment
  • Usability
  • Administration

Improvements to My Organization

In the organizations I have worked with, SAP Sybase IQ has been used successfully as a datawarehouse solution and as data store for ad hoc querying. It delivers performance and enormous scalability.

Room for Improvement

Training and marketing are two areas where improvements are needed.

Use of Solution

I've used it for eight years.

Deployment Issues

SAP Sybase IQ is a product which can be deployed very easily on commodity hardware.

Stability Issues

Not really. In normal functioning SAP Sybase IQ is extremely stable.

Scalability Issues

No. I have seen deployments of datawarehouses with tens of TB's in used space and they scaled very easily to multiple applications.

Customer Service and Technical Support

Customer Service:

It has been good, but more can be done in this area.

Technical Support:

It's good, 7/10.

Initial Setup

It's straightforward in the hands of a junior level DBA. The installer is very easy to understand as long as the user has a understanding of architecture and layout of the database server.

Implementation Team

It's been in-house.

Pricing, Setup Cost and Licensing

Understand your requirements well in terms of performance, backup, and space requirements before picking the number of licenses. If IQ is being used in a virtual environment then probably a good understanding of licensing options in a virtual environment is needed. Recently SAP has introduced some new license options, but new users should review those options with the sales team.

Other Advice

Estimate the storage requirements, performance requirements, and the number of users during the planning phase. Review the documentation related to hardware sizing and best practices available on the SAP website. There is a hardware estimation guide too which helps in estimating the hardware requirements. Lastly, review the multiplexing option too and understand the implication of columnar storage in a database server.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user