It is very robust for ad hoc DW queries and its columnar compression is unique and valuable.
Senior Database Administrator & BigData Administrator at a financial services firm with 10,001+ employees
Robust For Ad Hoc DW Queries But Multiplex Has Metadata Consistency Issues
Pros and Cons
- "It is very robust for ad hoc DW queries and its columnar compression is unique and valuable."
- "Multiplex is very problematic. There are consistency problems in the metadata, meaning it is possible to lose metadata consistency. You should make sure you have healthy backups."
What is most valuable?
How has it helped my organization?
My organization was using different RDBMs for data warehouse systems. There were obvious problems in terms of performance. Sybase IQ resolved all the performance problems we had at that time.
What needs improvement?
They should improve the backup options. There is no backup software support for Sybase IQ. You have to implement your own backup system. For large databases, you need to use disk backup solutions and it is very expensive.
Multiplex is very problematic. There are consistency problems in the metadata, meaning it is possible to lose metadata consistency. You should make sure you have healthy backups.
It is very hard to find which sessions cause a performance problem. It also has no resource manager to manage resources between consumers.
For how long have I used the solution?
Over 15 years.
Buyer's Guide
SAP IQ
January 2025
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What do I think about the stability of the solution?
Early versions crashed frequently. Crashes (IQ freezes for no apparent reason and you have to restart it to resolve it) with the latest versions are rare.
What do I think about the scalability of the solution?
Multiplex has some limitations and bugs. Although implementing MPX is easy, I cannot say it results in the expected scalability.
How are customer service and support?
Six out of 10.
Which solution did I use previously and why did I switch?
We used a different solution and then we switched to Sybase IQ. Now, because we are having some difficulties in terms of scalability, stability and performance, our DW system is being switched to a new solution again.
How was the initial setup?
Both simplex and multiplex installation are very straightforward.
What's my experience with pricing, setup cost, and licensing?
Negotiation is very important.
What other advice do I have?
Data, and getting insight from data, is very important when it comes to competing with your competitors. You have to be fast and agile, in terms of implementing a system and development, in order to get that data insight.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Engineer with 1,001-5,000 employees
We can now have over one billion rows in a table for semi-real trans-national querying., but the admin UI could use some improvements.
What is most valuable?
- Data compression ratio
- Mass query speed
Sybase IQ, it's high compressed ratio and large query are attractive. In data warehouse experience that is a good tool and normal C/P.
How has it helped my organization?
We can now have over one billion rows in a table for semi-real trans-national querying. In quarterly or monthly report from billions of records, it supports and provides, stable performance.
What needs improvement?
- Admin UI
- Tuning parameters
- Maintenance tool
- UI
For how long have I used the solution?
I've used it for over five years.
What was my experience with deployment of the solution?
There weren't many issues.
What do I think about the stability of the solution?
Aborts happen, and we don't know why.
What do I think about the scalability of the solution?
There aren't many issues.
How are customer service and technical support?
Customer Service:
5/10.
5/10.
Which solution did I use previously and why did I switch?
We also have an Oracle solution, and these it runs in parallel with Sybase IQ.
How was the initial setup?
We set it up in multi node mode, and it wasn't too complex.
What about the implementation team?
We implemented with a vendor who were 6/10.
What was our ROI?
It's at about 60%.
What's my experience with pricing, setup cost, and licensing?
They should simplify the classification of licenses, especially the core/store number.
Which other solutions did I evaluate?
- Oracle
- PostgreSQL
What other advice do I have?
Take into consideration your multiplex environment and storage IOPS balance.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
SAP IQ
January 2025
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Learn what your peers think about SAP IQ. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
837,501 professionals have used our research since 2012.
Senior Consultant at a financial services firm with 1,001-5,000 employees
We've used this data-warehousing solution exclusively for reporting, with the only issue being that support in Turkey was short-staffed at the time we needed it.
Valuable Features
Sybase IQ is the only data warehousing (DWH) solution we use for reporting.
Use of Solution
I've used it for eight years.
Deployment Issues
No issues encountered.
Stability Issues
No issues encountered.
Scalability Issues
No issues encountered.
Customer Service and Technical Support
Customer Service:
7/10.
Technical Support:6/10 because at the time I was using it, Sybase Turkey were short on staff and not very experienced.
Other Advice
The product is very good as a DWH & Reporting tool. It is performing well on large tables for DML operations and queries.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Technical Specialist at a financial services firm with 10,001+ employees
While queries with previous products could run for hours, with SAP IQ, they run in a matter of minutes or seconds
What is most valuable?
- Compression
- Column-based, indexes
- Speed with large queries
- Large amounts of data
How has it helped my organization?
While queries with previous products could run for hours, with SAP IQ, they run in a matter of minutes or seconds. Disk costs.
What needs improvement?
There could be more documentation and training.
What do I think about the stability of the solution?
In earlier versions, yes, but not in the past two-three versions.
What do I think about the scalability of the solution?
None, scales to VLDB status.
How are customer service and technical support?
An eight out of 10.
Which solution did I use previously and why did I switch?
OLTP databases, but there's no comparison in terms of reporting and warehousing.
How was the initial setup?
Straightforward, very easy.
What's my experience with pricing, setup cost, and licensing?
Know what you are getting for your money.
Which other solutions did I evaluate?
No, I did not evaluate other options before choosing this product.
What other advice do I have?
Do the research. This is an excellent product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technology Lead at a tech services company with 10,001+ employees
A column-based solution with the highest performance on query
Pros and Cons
- "The column-based technologies (basically all the database for ITP) are used for SAP IQ. It is used as a column-based solution."
- "The room for improvement would be the marketing of the product, because this product is much better than advertised."
What is most valuable?
The column-based technologies (basically all the database for ITP) are used for SAP IQ. It is used as a column-based solution.
It's two things:
- Highest performance on query. This is very notable. Let's say, yesterday I was doing some of the performance improvements on the SAP AC, where the query was running for one and a half hours. I am told the query is a one-store procedure while running for six hours, but in IQ the same thing is running for just four minutes. Also, in AC, if I'm having any raw base of solutions, the data is around 100GB. Yet with IQ's compression it will be 20GB. So, you have all savings on your disk.
- Your performance is ultimate, and you have a column-based solution to solve all these problems. IQ has its own patented index. It has seven patented indices. It gives you the ultra performance. In the latest version of SAP IQ, you have an in memory solution called RLV (Raw Level Versioning). You can run your query, whatever you are running on the ASP, this will be also be on the IP, so no code changes are required. These are the ultimate performances I have seen on the SAP IQ.
How has it helped my organization?
Instead of having a PNO process at the end of the day, which was running forever (six hours) I moved the process into SAP IQ. Now, I am giving real time, or near real time, PNO. The portal runs for four minutes, rather than running for six hours, which is a performance improvement.
What needs improvement?
Yes. The room for improvement would be the marketing of the product, because this product is much better than advertised.
One of my colleagues was working with Adobe, where the Product Management team was using Hadoop. Hadoop was doing a performance test, let's say excessive performance, and X plus X was the performance improvement of the SAP IQ. Thus, SAP really has to really market this product very well because of its patented indexes. Because it's patented, the compression is even far better than SAP HANA. So, they have to improve it and its use, the RLV in memory solution. The RLV is there so they are currently using it just for keeping delta data. Instead, what I would recommend is, you have to take it into the next level and include it in memory data space and in memory database.
For how long have I used the solution?
Almost six years.
What do I think about the stability of the solution?
Very stable. It is an excellent product. We are running it for one of the banks for the last six years. So, in there are the P&L, securities, lending, and borrowing for those business, and we are running it in SAP IQ. No stability issues last I checked.
What do I think about the scalability of the solution?
No issues. It's ultimately a very good product.
How are customer service and technical support?
Yeah. The support needs much improvement.
I would rate them a six out of 10.
Which solution did I use previously and why did I switch?
Yeah, I was using a business solution SAP SD. SAP IQ is more powerful than SAP SD, and the customer service has to be much improved. It didn't have the radical help I am looking for nor the documentation.
How was the initial setup?
It's too complex. This is concerning something that will change immediately. I have to search for a very long time to obtain something if I need it. It's like a big dictionary. But, in the end, I don't get anything. If you go to infocenter.sybase.com, there is only a very small search. You have a lot of information, but it's not useful for me. The data coming with the SAP planning portal is not user-friendly. That is one of the major issues, which I'm facing at this point of time.
Which other solutions did I evaluate?
Yes, definitely. We were evaluating the other products but when I came to SAP IQ, SAP IQ was the first column-based solution across the world. So, we moved to IQ, and IQ gave us the ASE performance. We have faced some issues, a little here and there, but with SAP IQ Information Lifecycle Management, we fixed all those problems, and it's still running and giving business to my bank in last 10 years. We are customers of SAP for this product and still this year we have renewed the product again.
What other advice do I have?
Save for a 100% guarantee, you will get the performance you are looking for with SAP IQ. It is just not for a normal solution, but I recommend it if you have performance issues and you have a huge database of data, for that it is the best product. For these type of issues, I would operate SAP IQ, over even SAP HANA.
I would go for SAP IQ. I am a HANA person, but I will still recommend IQ over HANA.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Architect, Enterprise Data Warehouse at a healthcare company with 1,001-5,000 employees
Query response and data loading times are fast, but we ran into stability issues involved server crashes when attempting to answer legal SQL queries.
What is most valuable?
The speed of the tool - both of the query response and the loading of data.
How has it helped my organization?
It’s the central component of our enterprise data warehouse. Queries and reports that would require hours or days from the original source systems are now available in minutes or seconds. It’s really fast!
What needs improvement?
The stability needs improvement. We’ve upgraded through multiple minor revisions because of issues where the database server would crash when attempting to answer a perfectly legal SQL query.
We're
For how long have I used the solution?
I've been using it for five years.
What was my experience with deployment of the solution?
The client side of the package is a bit monolithic. We'd like to be able to roll out just the ODBC driver to client workstations through our managed desktop solution, but SAP/Sybase apparently doesn't have that capability, so we have to manually visit every workstation and install the complete client package from the DVD image.
What do I think about the stability of the solution?
Just the stability issues referenced above. A production database server should never crash in response to user input, but Sybase IQ has repeatedly done that for us, over multiple revisions of the product.
What do I think about the scalability of the solution?
Not yet. We haven’t had a need to expand our Sybase IQ system yet, but their multiplex architecture seems like a useful approach if/when we need to do so.
How are customer service and technical support?
Customer Service:
We have to go through our systems integrator (Telus).
Technical Support:Technical support is not good, although we actually have to go through our systems integrator (Telus), not directly to SAP/Sybase. However, the feedback from our systems integrator (Telus), is that the technical support is not great. Their first level help desk at SAP/Sybase is generally of no value for the problems we encounter, and the process of escalation to the appropriate level takes longer than it should.
Which solution did I use previously and why did I switch?
This was our first solution for our enterprise data warehouse project.
How was the initial setup?
The initial setup was complex, because Sybase IQ is architecturally very different from Sybase ASE, which we’ve been using for over 20 years. They share the “Sybase” name, but otherwise are very different products, requiring a different approach to database administration and tuning.
What about the implementation team?
We used our vendor team, whose expertise was acceptable, but not outstanding.
What was our ROI?
We haven't calculated it.
Which other solutions did I evaluate?
Caveat emptor. It’s a frustratingly excellent product. When it works, the performance is amazing, but the stability issues, and the expense of the product, coupled with less than top tier technical support, should be considered when evaluating the product for your specific environment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
President at a tech consulting company with 51-200 employees
Sales and marketing need improving, but the product itself is the best in the industry.
What is most valuable?
The column architecture.
How has it helped my organization?
Analytical reporting has improved.
What needs improvement?
Sales and marketing – I just want to elaborate on this a little bit more. The product itself is the best in the industry, which I liked and would like to work with again. IT has a lot less maintenance to support the database and query performance is best; it's very easy to use.
For how long have I used the solution?
Around 13+ years.
What was my experience with deployment of the solution?
In older version of Sybase IQ we had a few issues, just like any other product, but as the maturity of the product has grown, we have had really good success with this product.
What do I think about the stability of the solution?
Not in the recent versions of Sybase IQ.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
Customer service is great, as we have global support for this product from Asia, when we are working nights to fix problems or troubleshoot issues. They are with us all the time and it is a very good transition from US support to Asia and back as we try to solve the problems round the clock.
10/10.
Which solution did I use previously and why did I switch?
I used Sybase ASE and Microsoft SQL server heavily as Microsoft started off based on Sybase ASE, I was really comfortable with it. In between we tried DB2 and Teradata in different occasions and we went back to Sybase IQ for our operational and Analytical needs
How was the initial setup?
The initial setup at the very beginning of the early versions was a little complex but as time went on, it got better and better and very easy. As a DBA, supporting this system is the best.
What about the implementation team?
All my implementations are in-house for our company and we had group of DBA’s and Unix Administrators who helped us along. Our implementation was on Sun Solaris.
What was our ROI?
Very high, cost of implementing and maintain is very low and once installed and up and running, things will be just fine.
What's my experience with pricing, setup cost, and licensing?
This product is rightly priced, or even under priced, for what it can do and for sure costs much less than other RDBMS products and licensing. They have more than one model which could fit your organization size and they are more than happy to work with you on this.
Which other solutions did I evaluate?
- Oracle
- DB2
- Teradata
What other advice do I have?
Come up with clear requirements and a problem statement and see what you are trying to solve with this new implementation. Look beyond current problems by at least three to five years and be proactive and addressing them. You also need your senior management to buy into your approach and budget constraints, otherwise it will be challenging to make it successful.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior SAP SYBASE/SQL SERVER DBA at a financial services firm with 10,001+ employees
Valuable features include compression, speed, and easy object maintenance
Pros and Cons
- "Valuable features for us include the compression, speed, fast response time, and easy object maintenance."
- "I think the universe should be part of the Sybase IQ tool set."
What is most valuable?
Valuable features for us include the compression, speed, fast response time, and easy object maintenance.
How has it helped my organization?
It has provided us with cube query and faster data upload time.
What needs improvement?
I think the universe should be part of the Sybase IQ tool set.
For how long have I used the solution?
We have been using the solution for about 10 years.
What do I think about the stability of the solution?
Sybase IQ is very stable. However, during earlier stages when the server crashes, you need Sybase technical support to help you out.
What do I think about the scalability of the solution?
We did not encounter any issues with scalability.
How are customer service and technical support?
The experts on Sybase IQ were very few in number, but they were really knowledgeable.
Which solution did I use previously and why did I switch?
I guess it is the price competition offered by other vendors that causes companies to migrate to other data warehouse databases.
How was the initial setup?
This is one of the simplest tools to install and it is very easy to scale.
What's my experience with pricing, setup cost, and licensing?
Negotiate based on the features required.
Which other solutions did I evaluate?
I was not involved with product evaluation. However, this was the tool I normally would recommend for Sybase archive solutions.
What other advice do I have?
Evaluate, carry out benchmarks, and do an ROI before buying.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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