Sisense Reviews

The best features of Sisense are the user-friendly interface and ability to deploy efficiently.

We implemented the solution into an environment that had been using Excel as a business intelligence tool with data delivered on a monthly basis and we have freed our sales staff from being Excel pivot table experts.

The application lacks a control of the exporting function. It gives you the ability to export both the dashboards and the widgets in two formats each, but the format of all the exports are not completely under the control of the administrators. Most of it is select a few options and hope it comes out looking professional. A reporting engine that allows the administrators to format a template used in the exporting options would go a long way.

4 months.

The deployment went fairly smooth. We were on a tight timeline and the Customer Success Manager assigned to our account worked very hard to make sure we had the resources to stay on schedule. All implementations run into some potholes, but the key is how the vendor lives up to their word in getting the proper solution in place. Sisense did an excellent job keeping us on task.

Through the first 4 months, we have not had any stability issues.

We have used the Technical Support resources on 3 or 4 occasions during the implementation and the group is very professional and knowledgeable. You get to speak to a level 2 or 3 individual rather than starting at Level 1 and hoping the person knows how to handle the case. I am very satisfied with the Technical Support.

The implementation of the server software and the mapping of the data tables was straight forward and non-complicated.

The pricing was very competitive with the other solutions we evaluated. One word of advice would be to discuss the co-branding level you want and discuss how to structure a Test environment before you put your budget together. Overall, we are pleased with the pricing of our solution.

We evaluated Tableau, Domo, Qlik, Phocas, Dundas, and ThoughtSpot.

Time to deployment was one of our most critical factors in choosing a BI vendor, and I am not sure you can get to deployment faster than Sisense. On day one, I was able to download it, connect two disparate data sources with multiple tables, and build meaningful dashboards.

Other features that I found very valuable:

Query Speed: Querying a data source with more than 180 million records took on average less than 5 seconds after initial load.

Speed of Development: It took less than a month to configure single- sign on, be fully embedded within our web product, and to build a comprehensive data cube that covered all of our metrics.

Ease of use for end-users: Building meaningful dashboards is no longer an IT task. Sisense has done a great job at not over complicating dashboard building

We are no longer in the business of report changes and making a slight change to a report for a specific customer. Sisense is already reducing our development workload since customers are building their own reports instead of waiting on us.

Users with viewer access have less capabilities than similar users in Tableau. For example, data discovery would be difficult with only a viewer license.

Sisense limits the cube building to a very visual display that can get hard to analyze when you bring in many data sources. It would be nice to have either an "advanced" view or alternate view that helps with many tables.

They do not currently have support for R, but I hear that is coming in 6.0.

About 6 months.

None.

None so far.

Not yet, but we did just start rolling this out

Excellent. I am confident I will receive a response within the same day and usually much sooner than that.

Technical support has been superb. We had a fairly complicated security implementation, and they helped guide our developers through all the nuances.

We previously were on Pentaho, and we switched because we needed an easier platform to develop on. Building complex dashboards required a great deal of training and Pentaho experience.

The initial setup could not have been any easier.

In-house

Qlik and Tableau

The sales process was excellent. We opted to do a proof of concept, and we were able to test all of our requested functionality prior to buying the product. They also guided us through the proof of concept, and offered a great deal of support. The sales process was one of the best sales experiences we went through.

Our customers love the product. When we demonstrate Sisense's capability against their data, they wonder how they existed without Sisense.

The ability to combine multiple data sources in a cube environment is essential. The speed has been very good as well.

We are now able to increase our visibility into our business beyond the canned reports available in our ERP (NetSuite) and provide actionable, timely insight to our leadership.

The document is definitely a sore spot as well as the limited inner join functionality of the cubes.

We have been using this product for approximately two months now and are close to our final implementation.

Only trying to understand some of the functionality and our internal business rules.

No issues with stability have been encountered yet.

We are very early in our project but do not see any major limits yet.

Customer service has been excellent.

Technical support is very good. The rapid development of the product has some features that are new even to the tech support staff.

No previous solution was in place.

The connections to the SQL data were straightforward.

We utilized the Sisense staff for implementation along with our internal BI group. They are very helpful, knowledgeable and responsive.

Unknown at this time.

• Tableau
• PowerPivot/PowerBI
• Birst
• Sisense

Understand your business hierarchies intimately. Create flattened data files for roll-ups.

It's really user friendly and fast. I can use the product during customer meetings, not only to show dashboards, but to create and process data analytics in real-time. It's perfect for consultant workshops where you can't work with static dashboards. Also, because it has an HTML5 interface, it now looks very good when compared to BI solutions that haven't evolved since Windows XP.

I can finally switch to visual programming as I have access to all advanced database functionalities and features in Sisense without having to code almost anything.

I'd like to see branding features and more layout possibilities.

We've been using Sisense for two years now.

We've had no issues deploying it.

The product is very stable.

The scalability for my utilization is good.

Deployment is ultra-easy. I’ve installed the product, connected to mySQL database, and created my first dashboard in a day. ElastiCube manager may require some very basic IT skills, though.

I did it myself.

When I started looking, I had two main prerequisites for my BI solution. I needed to create on-the-fly dashboards for customers so I needed a fast and intuitive solution to make graphical request and look good in front of customer when we wanted to check a particular aspect of their activity. Also, I wanted a product that looks sexy for its time and not outdated, as opposed to Business Objects. I checked a few products such as SAP, BOARD, Yellowfin, Klipfolio among others. We also looked at internal development using a Javascript library such as D3.js, metricsgraphics.js, and highchart.

• Build speed of large data sets.
• The ability to share metrics with our entire organization.

I was able to pull together many different types of data into one place and compare it.

Some flexibility with the labeling of visualizations would be nice.

I have used it for 2.5 years.

We have not encountered any deployment issues.

We have not encountered any stability issues.

We have not encountered any scalability issues.

Customer service is very good and responsive.

Technical support is good.

We did not previously use a different solution.

Initial setup was somewhat complex but mostly because our infrastructure was not in place.

An in-house team implemented it.

ROI is very good. The amount of money spent to users served is very low.

It is much cheaper than competitors.

Before choosing this product, we also evaluated Tableau, Qlik and Domo.

• Visually displaying data
• Sorting results
• Filtering data
• Doing what-if analysis

Reduced time to complete paper-based quarterly reports from one month to one day using Sisense to create dashboards.

The administrative side of Sisense is a little cumbersome and confusing.

Two years.

The Sisense customer service group is fabulous. They answer all our questions and respond to our concerns in an efficient, effective manner.

Top notch.

We implemented this in-house.

I use Sisense to provide monthly information to executives and our sales team.

Sisense has helped us to migrate core functions of our previous tool in less than 90 days. The sales team used this information when communicating with customers.

• I have found the dashboard creating feature helpful. 
• It has allowed me to move my data to the cloud. 
• The customer support and onboarding features have been great.
  

They should improve the filters to create downloaded data by moving them to the top of the dashboard.

It was used to replace our BI tool, which was expiring soon.

The most valuable thing I have found is the ability for Sisense to connect data from totally different sources. I can connect an Oracle table with an Excel document, an Access document and a ODBC MySql table, and quickly merge them all and get fast answers. Also, the ability to quickly change data types on the fly so as to match primary keys etc. Great tool.

A lot of the answers required by internal teams can be found much faster. Scenarios where there are discrepancies in the data can be found quickly by comparing disparate data sources. Also the convenience of using the same build to keep answering several questions without the need to run the entire dataset over and over, speeds things up tremendously.

Larger datasets will sometimes give a "Accumulated logs" error when trying to make minor changes. This usually requires you to run the entire Elasticube.

Four years.

No.

No.

No.

Very good.

Very good.

No. Sisense was an addition to our use of traditional tools like SQL Server TOAD Data Point, etc.

Pretty straightforward.

In-house.

Tableau, Qlik.