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Domo vs Sisense comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Domo users report varying ROI, highlighting efficiency and decision-making benefits despite occasional high costs and inadequate returns.
Sentiment score
6.6
Sisense offers time-saving benefits with cost-effectiveness, but experiences vary based on existing analytics systems and initial investments.
 

Customer Service

Sentiment score
7.0
Domo's customer service is knowledgeable but sometimes slow, with varying ongoing support and effective direct support channels.
Sentiment score
8.6
Sisense excels in customer service with expert support, responsive assistance, and a strong commitment to client success.
While they eventually provide the correct answers, their support for smaller customers could be improved.
The support was very good.
 

Scalability Issues

Sentiment score
7.2
Domo offers scalable, cloud-based solutions for diverse roles, supporting large datasets and user growth with robust performance and adaptability.
Sentiment score
7.3
Sisense is praised for scalability, though some users report performance issues with large data volumes; security concerns exist.
Sigma, which is written for Snowflake, scales more easily than Domo.
 

Stability Issues

Sentiment score
7.8
Domo is a reliable cloud-based tool with minimal downtime, strong server performance, and rare access issues for users.
Sentiment score
7.8
Sisense is stable and reliable, with minor slowdowns during data import, but users report no major stability issues.
 

Room For Improvement

Domo faces concerns over ease of use, integration, visualization, pricing, ETL tools, user interface, and advanced AI capabilities.
Sisense users want enhanced large dataset handling, improved dashboards, better data connectivity, and reduced costs with more customization options.
End users require a license to run their own reports and dashboards, which are fairly expensive.
I would like to see an improvement in the live data connection, specifically making the process faster.
 

Setup Cost

Domo's pricing is high but justified by features and integration, suitable for larger enterprises, often requiring negotiation.
Sisense offers a subscription model with competitive pricing, ideal for mid-sized to large enterprises due to its robust features.
Domo is expensive compared to other solutions.
There was no significant difference in pricing between Sisense and ThoughtSpot.
 

Valuable Features

Domo offers user-friendly data transformation, visualization, and integration with extensive connectors, handling large data sets efficiently.
Sisense offers user-friendly deployment, rapid data integration, intuitive dashboards, and advanced analytics for enhanced data insights and visualization.
I have been using it for four years and have been able to extract the information I need from it.
It offers two ways to access data: by cubing the data or hitting it live.
 

Categories and Ranking

Domo
Ranking in BI (Business Intelligence) Tools
15th
Ranking in Reporting
8th
Ranking in Data Visualization
9th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
37
Ranking in other categories
Data Integration (47th), Business Performance Management (15th)
Sisense
Ranking in BI (Business Intelligence) Tools
19th
Ranking in Reporting
14th
Ranking in Data Visualization
15th
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
41
Ranking in other categories
Cloud Analytics (4th), Embedded BI (9th)
 

Mindshare comparison

As of March 2025, in the BI (Business Intelligence) Tools category, the mindshare of Domo is 7.4%, up from 4.9% compared to the previous year. The mindshare of Sisense is 1.4%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools
 

Featured Reviews

James John Wilson - PeerSpot reviewer
Robust, powerful, and easy to use
There were very few cases on some of the tables, the data tables, where I wish there was an additional feature or two. However, they were particular. What I wanted to see was the ability to collapse when you group a set of rows, let's say when you group them by status or health, so you have your red projects grouped up top. I wanted to compress or collapse that group of red and then open the yellow projects and then the green projects. There were a bit more features in the tables than I wanted to see. They have a widget that you can use either in Microsoft PowerPoint to pull over data into your PowerPoints and refresh graphs or charts or metrics or tables. I would love to see that available in Google Slides. I used it successfully in PowerPoint; however, at one company, they were only using Google products, and so that widget didn't help with reporting in slides. Therefore, we had to do a bit more manual work for our quarterly business reviews or monthly business reviews to produce our executive presentations. Sometimes the fonts were difficult to read if you're trying to put a lot of data in a table and show a lot of rows. Sometimes the fonts got too light, and you had to really play with it to try and figure out how to make it readable. One thing I had to do, and I don't know if it's necessarily a bad thing, was when I was running a meeting, I would have to go turn off the data jobs. If I was running a meeting and a lot of times people were scrambling in the background to do their updates even as the meeting was occurring, it would cause the page to render very slowly. It would sometimes pause or freeze. I found that if I went and turned off the status, the data update jobs that we're pulling data from Smartsheet, then the meetings would work more smoothly, and there were no interruptions or delays.
Wiboon Thabsuwan - PeerSpot reviewer
Helps businesses save time and offers good integration features
I would say that using Sisense on Linux's platform might not be advantageous for everyone. I am more familiar with Windows than Linux. With Windows, the system performs very fast. Even if your data size consists of like 10,00,00,000 loads or whatever, it works very fast. When using Sisense, it is better to have some people with a very good understanding of Linux. I need more technical people who understand about Linux OS. Only two people would be enough to operate the tool.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
University
10%
Manufacturing Company
9%
Financial Services Firm
7%
Financial Services Firm
21%
Computer Software Company
15%
University
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Domo?
All our client SLAs and daily and weekly dashboards are tracked on Domo.
What needs improvement with Domo?
One of the biggest problems is that end users require a license to run their own reports and dashboards, which are fairly expensive. Domo is also not the easiest product to use and is more expensiv...
What do you like most about Sisense?
The solution's technical support team is good.
What needs improvement with Sisense?
I would like to see an improvement in the live data connection, specifically making the process faster. Additionally, incorporating more self-service capabilities would benefit the product.
What is your primary use case for Sisense?
I was looking into some of our business operations with tow truck companies. I focused on evaluating turnaround times for tow trucks to arrive on-site for accidents and how long it took them to cle...
 

Comparisons

 

Also Known As

corda
No data available
 

Overview

 

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
Ebay, WIX, Wave Accounting, ESPN.com, Magellan Luxury Hotel, Paylogic, Sony, Merck, EDA, One Hour Translation, NASA, Plastic Jungle, Philips, Yahoo
Find out what your peers are saying about Domo vs. Sisense and other solutions. Updated: February 2025.
842,296 professionals have used our research since 2012.