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Domo vs Tableau comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Domo users report varying ROI, highlighting efficiency and decision-making benefits despite occasional high costs and inadequate returns.
Sentiment score
7.1
Tableau provides fast ROI through efficient reporting, quick user adoption, and cost savings, outperforming many other BI tools.
This saves a significant amount of time, particularly for reports that would have needed around fifty people.
The ROI of using Tableau extends to its seamless integration across various platforms, as it's from Salesforce and thus not limited to any specific cloud provider.
 

Customer Service

Sentiment score
7.0
Domo's customer service is knowledgeable but sometimes slow, with varying ongoing support and effective direct support channels.
Sentiment score
7.1
Tableau's support is praised for responsiveness, community resources, and Salesforce integration, despite occasional delay reports during peak times.
While they eventually provide the correct answers, their support for smaller customers could be improved.
They provide quick email and phone responses and have Thai-speaking personnel.
I find Tableau's technical support to be good with elite support, but it struggles with usual, general support.
The technical support for Tableau is quite good.
 

Scalability Issues

Sentiment score
7.2
Domo offers scalable, cloud-based solutions for diverse roles, supporting large datasets and user growth with robust performance and adaptability.
Sentiment score
6.7
Tableau offers scalable solutions for handling large data, supporting various organizations, though very large datasets may present challenges.
Sigma, which is written for Snowflake, scales more easily than Domo.
The solution is fully scalable and performs well even with large datasets, provided there is proper supporting hardware.
Tableau is easy to use across various dimensions, whether on-premises or on the cloud.
Tableau is easy to scale.
 

Stability Issues

Sentiment score
7.8
Domo is a reliable cloud-based tool with minimal downtime, strong server performance, and rare access issues for users.
Sentiment score
7.3
Tableau is stable and reliable, excelling with simple data, but may slow with complex datasets; frequent updates enhance stability.
The application hangs after continuous use due to the buildup of cache.
I rate the stability a five or six because Tableau updates very often with new versions or patches.
 

Room For Improvement

Domo faces concerns over ease of use, integration, visualization, pricing, ETL tools, user interface, and advanced AI capabilities.
Tableau requires improvements in data handling, integration, affordability, enterprise features, and advanced analytics to enhance user experience.
End users require a license to run their own reports and dashboards, which are fairly expensive.
The product owner should enhance its benefits or clarify its role.
Pricing is also a concern for me as it is expensive compared to TIBCO Spotfire Enterprise licensing and Microsoft Power Platform.
When I want to use or present something in a certain way, it's hard to locate the necessary features.
 

Setup Cost

Domo's pricing is high but justified by features and integration, suitable for larger enterprises, often requiring negotiation.
Tableau's pricing is competitive but variable, supporting large enterprises better than smaller businesses, with limited bulk discounts.
Domo is expensive compared to other solutions.
Power BI as a much cheaper alternative.
A license for 150 users costs around $17,000 USD per year.
I think Tableau is expensive compared to TIBCO Spotfire Enterprise licensing and Microsoft's Azure and Power Platform.
 

Valuable Features

Domo offers user-friendly data transformation, visualization, and integration with extensive connectors, handling large data sets efficiently.
Tableau offers powerful visualizations, easy integration, customization, geospatial support, and efficient data processing for real-time analytics.
I have been using it for four years and have been able to extract the information I need from it.
The interactive, action-based approach allows for detailed data analysis.
A significant feature for me is the real-time connection to data sources because it effectively manages large data sets.
Building hyper extracts and visualization capabilities make Tableau a robust tool for data analysis.
 

Categories and Ranking

Domo
Ranking in BI (Business Intelligence) Tools
15th
Ranking in Reporting
7th
Ranking in Data Visualization
9th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
37
Ranking in other categories
Data Integration (46th), Business Performance Management (15th)
Tableau
Ranking in BI (Business Intelligence) Tools
2nd
Ranking in Reporting
2nd
Ranking in Data Visualization
1st
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
303
Ranking in other categories
Embedded BI (1st)
 

Mindshare comparison

As of April 2025, in the BI (Business Intelligence) Tools category, the mindshare of Domo is 6.7%, up from 4.6% compared to the previous year. The mindshare of Tableau is 17.5%, down from 19.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools
 

Q&A Highlights

Dawn Fenstermacher - PeerSpot reviewer
Sep 04, 2023
 

Featured Reviews

James John Wilson - PeerSpot reviewer
Robust, powerful, and easy to use
There were very few cases on some of the tables, the data tables, where I wish there was an additional feature or two. However, they were particular. What I wanted to see was the ability to collapse when you group a set of rows, let's say when you group them by status or health, so you have your red projects grouped up top. I wanted to compress or collapse that group of red and then open the yellow projects and then the green projects. There were a bit more features in the tables than I wanted to see. They have a widget that you can use either in Microsoft PowerPoint to pull over data into your PowerPoints and refresh graphs or charts or metrics or tables. I would love to see that available in Google Slides. I used it successfully in PowerPoint; however, at one company, they were only using Google products, and so that widget didn't help with reporting in slides. Therefore, we had to do a bit more manual work for our quarterly business reviews or monthly business reviews to produce our executive presentations. Sometimes the fonts were difficult to read if you're trying to put a lot of data in a table and show a lot of rows. Sometimes the fonts got too light, and you had to really play with it to try and figure out how to make it readable. One thing I had to do, and I don't know if it's necessarily a bad thing, was when I was running a meeting, I would have to go turn off the data jobs. If I was running a meeting and a lot of times people were scrambling in the background to do their updates even as the meeting was occurring, it would cause the page to render very slowly. It would sometimes pause or freeze. I found that if I went and turned off the status, the data update jobs that we're pulling data from Smartsheet, then the meetings would work more smoothly, and there were no interruptions or delays.
Nattawat Choosuwan - PeerSpot reviewer
Real-time data connection enhances workflow and decision-making process
An area for improvement in Tableau is the Explorer license type. It is not as useful, and the product owner should enhance its benefits or clarify its role. Additionally, the frequent updates with many versions available for download can be confusing and could affect stability. They should avoid providing access to older versions on their website.
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Comparison Review

it_user6330 - PeerSpot reviewer
May 2, 2013
MicroStrategy vs. Tableau
After a recent presentation, several attendees asked me about the applications of Visual Insights and Tableau. Many companies are investing in both tools and are trying to figure out the right tool for specific applications Tableau has found its sweet-spot as an agile discovery tool that analysts…
 

Answers from the Community

Dawn Fenstermacher - PeerSpot reviewer
Sep 4, 2023
Sep 4, 2023
I have been impressed by Northcraft Analytics. Their technology is based on MS Power BI. I would check them out.https://www.northcraftanalytic...
2 out of 5 answers
BM
Jul 27, 2023
TIBCO Spotfire is the best solution for you. Go to https://syncsite.net/business-... to learn more and I'll be happy to help you further if interested - Bryan Marks with Syncsite.
HAGAY REINMAN - PeerSpot reviewer
Jul 27, 2023
I  think you should first decide which budget you can allocate for it.You can find "free' tools like Google Looker Studio, which have limited reporting and email capabilities. I assume other cloud vendors have similar "free" tools.Other reporting tools can cost from 10's $ per user per month to 100K$ for a year and more.There is also an open-source tool named Superset
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
University
10%
Manufacturing Company
8%
Financial Services Firm
7%
Educational Organization
43%
Financial Services Firm
10%
Computer Software Company
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Domo?
All our client SLAs and daily and weekly dashboards are tracked on Domo.
What needs improvement with Domo?
One of the biggest problems is that end users require a license to run their own reports and dashboards, which are fairly expensive. Domo is also not the easiest product to use and is more expensiv...
Seeking lightweight open source BI software
It depends on the Data architecture and the complexity of your requirement. Some great tools in the market are Qlik Sense, Power BI, OBIEE, Tableau, etc. I have recently started using Cognos Enter...
Tableau vs. Business Objects - Which is a better solution for visualization and analysis?
Both tools have their positives and negatives. First, I should mention that I am relatively new to Tableau. I have been working on and off Tableau for about a year, but getting to work on it consta...
Which would you choose - Tableau or SAP Analytics Cloud?
Tableau is easy to set up and maintain. In about a day it is possible for the entire platform to be deployed for use. This relatively short amount of time can make all the difference for companies ...
 

Comparisons

 

Also Known As

corda
Tableau Desktop, Tableau Server, Tableau Online
 

Overview

 

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
Accenture, Adobe, Amazon.com, Bank of America, Charles Schwab Corp, Citigroup, Coca-Cola Company, Cornell University, Dell, Deloitte, Duke University, eBay, Exxon Mobil, Fannie Mae, Ferrari, French Red Cross, Goldman Sachs, Google, Government of Canada, HP, Intel, Johns Hopkins Hospital, Macy's, Merck, The New York Times, PayPal, Pfizer, US Army, US Air Force, Skype, and Walmart.
Find out what your peers are saying about Domo vs. Tableau and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.