Sisense Reviews

Sisense's documentation and video tutorials were thorough and helpful in starting off with the basic usage of the product. Connecting data sources and creating a dashboard with a couple reports was a breeze.

Given the limited company resources, we were looking for a Business Intelligence Tool that would be fast to set up and use by everyone in the company, from Product to Sales. For the price point, this tool is on par with many other BI tools out there. I also appreciate the fact that Sisense is constantly improving on the product, adding new features and providing detailed documentation on the changes and updates.

Deployment of the product on our AWS instance was fairly straightforward.

I did encounter an issue with the Dashboard load time to be slow considering that we had a basic dashboard with five reports and no more than 300 rows was disconcerting. But it appears the load time has improved somewhat, likely due to data caching.

We haven't needed to scale.

Technical support is very responsive and helpful in providing links to various solutions to problems and questions that arose from using Sisense.

Yes, I have personally used several different solutions that were robust in features but also required continual engagement from our engineers.

Setup was simple from a business perspective. It would be wise to have someone who has a background in DevOps to handle the schema and data connecting to start.

Implementation was in-house.

N/A, as ROI remains to be seen. We are in the early stages of launching our product and using Sisense to its full potential so it will be at least another six months time to have a better understanding of whether the product will be helpful to the company or not.

Yes, we evaluated several other options but I'd rather not say which ones.

It's really user friendly and fast. I can use the product during customer meetings, not only to show dashboards, but to create and process data analytics in real-time. It's perfect for consultant workshops where you can't work with static dashboards. Also, because it has an HTML5 interface, it now looks very good when compared to BI solutions that haven't evolved since Windows XP.

I can finally switch to visual programming as I have access to all advanced database functionalities and features in Sisense without having to code almost anything.

I'd like to see branding features and more layout possibilities.

We've been using Sisense for two years now.

We've had no issues deploying it.

The product is very stable.

The scalability for my utilization is good.

Deployment is ultra-easy. I’ve installed the product, connected to mySQL database, and created my first dashboard in a day. ElastiCube manager may require some very basic IT skills, though.

I did it myself.

When I started looking, I had two main prerequisites for my BI solution. I needed to create on-the-fly dashboards for customers so I needed a fast and intuitive solution to make graphical request and look good in front of customer when we wanted to check a particular aspect of their activity. Also, I wanted a product that looks sexy for its time and not outdated, as opposed to Business Objects. I checked a few products such as SAP, BOARD, Yellowfin, Klipfolio among others. We also looked at internal development using a Javascript library such as D3.js, metricsgraphics.js, and highchart.

Time to deployment was one of our most critical factors in choosing a BI vendor, and I am not sure you can get to deployment faster than Sisense. On day one, I was able to download it, connect two disparate data sources with multiple tables, and build meaningful dashboards.

Other features that I found very valuable:

Query Speed: Querying a data source with more than 180 million records took on average less than 5 seconds after initial load.

Speed of Development: It took less than a month to configure single- sign on, be fully embedded within our web product, and to build a comprehensive data cube that covered all of our metrics.

Ease of use for end-users: Building meaningful dashboards is no longer an IT task. Sisense has done a great job at not over complicating dashboard building

We are no longer in the business of report changes and making a slight change to a report for a specific customer. Sisense is already reducing our development workload since customers are building their own reports instead of waiting on us.

Users with viewer access have less capabilities than similar users in Tableau. For example, data discovery would be difficult with only a viewer license.

Sisense limits the cube building to a very visual display that can get hard to analyze when you bring in many data sources. It would be nice to have either an "advanced" view or alternate view that helps with many tables.

They do not currently have support for R, but I hear that is coming in 6.0.

About 6 months.

None.

None so far.

Not yet, but we did just start rolling this out

Excellent. I am confident I will receive a response within the same day and usually much sooner than that.

Technical support has been superb. We had a fairly complicated security implementation, and they helped guide our developers through all the nuances.

We previously were on Pentaho, and we switched because we needed an easier platform to develop on. Building complex dashboards required a great deal of training and Pentaho experience.

The initial setup could not have been any easier.

In-house

Qlik and Tableau

The sales process was excellent. We opted to do a proof of concept, and we were able to test all of our requested functionality prior to buying the product. They also guided us through the proof of concept, and offered a great deal of support. The sales process was one of the best sales experiences we went through.

Our customers love the product. When we demonstrate Sisense's capability against their data, they wonder how they existed without Sisense.

It has a very easy-to-use interface and we are able to create custom tables and fields that allow us do advanced analytics.

We have MySQL, and we used to run queries to get data and generate reports in Excel and Google Doc. Sisense can do both in a much much faster way, which drives our reporting efficiency into another level.

Sisense doesn't have connections with statistical packages like R, SAS, etc.

Sisense is excellent to get done your analysis quickly. It's an easy-to-use BI tool and doesn’t require extensive IT knowledge, except when it comes to specific design requirements of widgets.

The ability to handle large datasets is impressive and fulfills all our expectations.

Also, I am very happy with the user management system that allows to set up rights and access to data on a very detailed level.

We are now able to do quick ad-hoc analysis and develop stylish dashboards instead of working with excel. This does not only save a lot of time but also reveals useful insights in the area of Marketing, Finance, Sales and Consumer Insights that are new to us.

The only thing I am missing is the option to plug in any data from any source easily since Sisense only offers a limited amount of supported data providers.

I’d like to highlight the good and quick support, which always tries to find a custom solution for any issues either by mail or even screen sharing session. Important requests are handled with high priority and are usually fixed quickly.

Overall I think, it is a fantastic value-for-money analysis tool and I would absolutely recommend it to anyone who looks for a up-to-date BI solution that can be customized to your specific needs. We are happy with the choice and look forward to all the planned future developments.

Set-up was very simple and Sisense on-boarding made sure we were successful in meeting our business goals. The dashboards are extremely quick and can combine multiple data sources with ease.

Customer reporting was a manual, laborious process that now is automated. Internal KPIs are now also seen through intuitive dashboards.

Deployment started with the pre-sales team. To guarantee success, engineers were made available to connect actual data to build dashboards so our executive team could see end results to justify the buying decision.

Excellent customer service both pre-sales and post.

Technical support has been very responsive. If they can't answer immediately, we receive prompt email responses with the result / code to solve the problem.

The initial set-up was very straightforward since Sisense sales team spent so much time with us to ensure our success.

Our internal IT staff handled deployment, including an onsite server.

ROI was realized immediately by reducing manual report labor. We can also meet the needs of clients that require dashboard reporting to retain business. Our sales team have brought bigger / better prospects by offering Sisense dashboards.

Choose the onsite solution and only license for existing business, buying additional licenses as clients demand.

Excellent customer service and staff dedicated to their customer's success. You get what you pay for with Sisense (in a good way).

The ability to combine multiple data sources in a cube environment is essential. The speed has been very good as well.

We are now able to increase our visibility into our business beyond the canned reports available in our ERP (NetSuite) and provide actionable, timely insight to our leadership.

The document is definitely a sore spot as well as the limited inner join functionality of the cubes.

We have been using this product for approximately two months now and are close to our final implementation.

Only trying to understand some of the functionality and our internal business rules.

No issues with stability have been encountered yet.

We are very early in our project but do not see any major limits yet.

Customer service has been excellent.

Technical support is very good. The rapid development of the product has some features that are new even to the tech support staff.

No previous solution was in place.

The connections to the SQL data were straightforward.

We utilized the Sisense staff for implementation along with our internal BI group. They are very helpful, knowledgeable and responsive.

Unknown at this time.

• Tableau
• PowerPivot/PowerBI
• Birst
• Sisense

Understand your business hierarchies intimately. Create flattened data files for roll-ups.