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reviewer1271169 - PeerSpot reviewer
Network Operations Manager at a transportation company with 10,001+ employees
Real User
Proactively warns us about infrastructure outages, but event correlation needs to be improved
Pros and Cons
  • "This product proactively tells us about issues before the users notice."
  • "Integration with different tools, such as ServiceNow and Excel, can be improved."

What is our primary use case?

We use this product to monitor our infrastructure, detect outages, and monitor performance.

How has it helped my organization?

This product proactively tells us about issues before the users notice.

What is most valuable?

From a monitoring perspective, the most valuable feature is that it can tell us exactly what the issue is.

What needs improvement?

Integration with different tools, such as ServiceNow and Excel, can be improved.

I would like to see improvements made to event correlation. 

Buyer's Guide
SolarWinds Network Device Monitor
October 2024
Learn what your peers think about SolarWinds Network Device Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

For how long have I used the solution?

We have been using SolarWinds Network Device Monitor for about five years.

What do I think about the stability of the solution?

This is a stable monitoring tool.

What do I think about the scalability of the solution?

This is a scalable product.

We have about twenty technical people who normally work with it.

Which solution did I use previously and why did I switch?

As long as I have been with the company, they have always had SolarWinds.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We have an in-house team responsible for maintenance.

What other advice do I have?

My advice for anybody who is implementing this tool is to have a dedicated resource for it. It has to be maintained, and it takes time and resources to get the best out of it.

Overall, this is a good product. That said, no solution is perfect.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1409844 - PeerSpot reviewer
Director - Operations at a computer software company with 1,001-5,000 employees
Real User
Good cloud workload monitoring capability, but there should be a mobile version of the application
Pros and Cons
    • "There is no mobile version of this product, and our team should be able to access it using a mobile device."

    What is our primary use case?

    We use this product for network and server management. We were looking for something that can monitor the cloud workloads.

    What is most valuable?

    The most valuable feature is the cloud workload monitoring capability.

    What needs improvement?

    There is no mobile version of this product, and our team should be able to access it using a mobile device.

    For how long have I used the solution?

    We have been using the SolarWinds Network Device Monitor for almost four years.

    What do I think about the stability of the solution?

    This product has been quite stable and we are very likely to continue using it in the future.

    What do I think about the scalability of the solution?

    It is a scalable solution and we have about 70 people in the organization who use it.

    How are customer service and technical support?

    The technical support is okay and I don't think that we've any a bad experience.

    How was the initial setup?

    The initial setup was straightforward. It took between three and four months to complete the deployment.

    What about the implementation team?

    Our in-house team implemented and deployed it. We have a three-member team and they are administrators.

    What's my experience with pricing, setup cost, and licensing?

    There are licensing fees but the price is not very expensive.

    What other advice do I have?

    This is a product that I can recommend.

    I would rate this solution a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    SolarWinds Network Device Monitor
    October 2024
    Learn what your peers think about SolarWinds Network Device Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
    816,406 professionals have used our research since 2012.
    Donald Bakels - PeerSpot reviewer
    Chief Executive Officer (CEO) at Adfontessoftware
    Reseller
    Easy to set up, simple to use, and deploys quickly
    Pros and Cons
    • "The deployment process is quick."
    • "The security could always be improved."

    What is our primary use case?

    We primarily use the solution as a network configuration manager. You can use it for device monitoring.

    What is most valuable?

    The solution is very user-friendly and very easy to use. 

    The solution is simple to set up. The deployment process is quick. 

    What needs improvement?

    The security could always be improved. 

    We would prefer if the support was faster in terms of response times. 

    For how long have I used the solution?

    I've been dealing with the solution for nine years. It's been a while. I've had almost a decade of experience with it so far.

    What do I think about the scalability of the solution?

    We have more than 100 users on the solution at this time. 

    How are customer service and technical support?

    Technical support needs to respond to its customers faster. We are not 100% satisfied with the level of support we get. 

    How was the initial setup?

    The initial setup is not overly complex. It's quick and easy. The deployment only takes a few hours. You only need one engineer for the deployment process. 

    What about the implementation team?

    We're able to handle the implementation ourselves in-house. We don't need the help of integrators or consultants. 

    What's my experience with pricing, setup cost, and licensing?

    We have a license that we pay for annually. 

    What other advice do I have?

    We use both on-premises and cloud deployment models. 

    I'd rate the solution at a nine out of ten.

    I would recommend the solution to other users and organizations. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    PeerSpot user
    Network Engineer at a healthcare company with 1,001-5,000 employees
    Vendor
    Useful free utility to monitor a single network device (SNMP based)

    Network Device Monitor is an excellent and free tool used to monitor real time health and performance of any SNMP (v1, v2, v3) based network device whether routers, switches, firewall or servers by configuring different thresholds. The installation and configuration is straight forward and offer variety of options meanwhile installing the product.

    This free utility is designed with the ability to monitor more than just network status, availability, bandwidth and errors. NDM has a cool desktop dashboard that sends up a bat signal when device is in trouble or not performing up to par and includes the support for devices from all major manufacturers. The three options for choosing what to monitor provides you great flexibility and choices, built in Universal Device Poller (UDP), creating your own UDPs, or select it from Thwack online community. For me, the best practice is to create your own Poller or choose from Thwack instead of built in Poller. Network Device Monitor collects real time data associated with object identifiers (OIDs) and can retrieve data for nearly any conceivable network metric.

    The best part of this free tool is Management Information Base - MIB compiler’s presence, which could help you load MIBs provided by your hardware or software manufacturer.
    Handicapped to monitor just one device on network, still this tool become very handy to monitor the most critical device on the network and when the cost is in question.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free SolarWinds Network Device Monitor Report and get advice and tips from experienced pros sharing their opinions.
    Updated: October 2024
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    Network Monitoring Software
    Buyer's Guide
    Download our free SolarWinds Network Device Monitor Report and get advice and tips from experienced pros sharing their opinions.