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SolarWinds Network Device Monitor vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds Network Device M...
Ranking in Network Monitoring Software
28th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
ThousandEyes
Ranking in Network Monitoring Software
8th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Cloud Monitoring Software (16th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

As of February 2025, in the Network Monitoring Software category, the mindshare of SolarWinds Network Device Monitor is 0.5%, up from 0.5% compared to the previous year. The mindshare of ThousandEyes is 3.7%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

GurinderSingh - PeerSpot reviewer
A powerful and affordable tool designed to help you achieve comprehensive monitoring
It would be beneficial if SolarWinds Network Device Monitor could provide a feature to monitor CRC errors specifically on individual interfaces rather than the entire device. This would help in detecting intermittent issues and packet drops on main links more accurately, especially when there are CRC errors. It's important for us to be aware of these issues to avoid any voice quality problems or interruptions on our MTS links.
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of SolarWinds Network Device Monitor is monitoring."
"In terms of general network monitoring features, I find SolarWinds Network Device Monitor very flexible and comfortable to use. The software itself is extremely useful when it comes to monitoring how our data moves between different networks and environments."
"The alerts we are getting when we start losing connection access have been helpful."
"The most valuable feature of SolarWinds Network Device Monitor is it can alert you when a device is not working."
"This product proactively tells us about issues before the users notice."
"The deployment process is quick."
"I rate the product's initial setup process a nine on a scale of one to ten, where one means it is a difficult phase and ten is an easy process."
"You can create an attractive dashboard and create a hierarchy."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"One feature I liked is end-user monitoring."
"The solution's most valuable feature is network security."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The most valuable features of ThousandEyes are the full monitoring capabilities and the ability to identify the exact location of problems in the path between the application and the end-user."
"The company provides excellent service."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The most valuable features are integration and ease of use."
 

Cons

"It should provide user-friendly page"
"There is no mobile version of this product, and our team should be able to access it using a mobile device."
"It would be beneficial if SolarWinds Network Device Monitor could provide a feature to monitor CRC errors specifically on individual interfaces rather than the entire device. This would help in detecting intermittent issues and packet drops on main links more accurately, especially when there are CRC errors. It's important for us to be aware of these issues to avoid any voice quality problems or interruptions on our MTS links."
"The solution should have AI-powered issue-resolving capabilities"
"Integration with different tools, such as ServiceNow and Excel, can be improved."
"The solution lacks in performance monitoring."
"The reporting feature needs improvement because we are unable to configure reports that were included during initial implementation."
"SolarWinds Network Device Monitor lacks the granularity of other monitoring tools like LiveNX."
"It's an expensive solution."
"There is room for improvement in terms of customization and user-friendliness."
"I would like the product to offer more agility."
"ThousandEyes should expand its application monitoring to monitor some communication applications."
"It might be practical to extend monitoring capabilities to include network devices"
"The tool does not provide features for application-level monitoring."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."
 

Pricing and Cost Advice

"SolarWinds Network Device Monitor is not an expensive solution."
"I rate the product's price as three to three and a half or on a scale of one to ten, where one means low price, and ten means high price."
"Thankfully, it doesn't take a lot of manpower to install and deploy."
"The product is expensive."
"I find the cost of SolarWinds Network Device Monitor reasonable for our company. Though, I'm not aware of the exact licensing cost."
"The price of the SolarWinds Network Device Monitor is good."
"Well, we had a perpetual license and the renewal was $20 to $25,000."
"When compared with other solutions SolarWinds is more expensive."
"It is a quite expensive solution."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution is cheap."
"The solution costs several thousand dollars per year."
"The solution's pricing is cheap; I rate it a five out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Computer Software Company
15%
Financial Services Firm
13%
Government
8%
Computer Software Company
22%
Financial Services Firm
13%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SolarWinds Network Device Monitor?
I rate the product's initial setup process a nine on a scale of one to ten, where one means it is a difficult phase and ten is an easy process.
What is your experience regarding pricing and costs for SolarWinds Network Device Monitor?
The more devices you add, the more expensive the licenses become. SolarWinds has a premium cost associated with it.
What needs improvement with SolarWinds Network Device Monitor?
The solution lacks in performance monitoring. Although it identifies that everything is operating correctly across silos, it fails to demonstrate where a problem might be occurring within the servi...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous options available. I needed some training to effectively troubleshoot. More detaile...
 

Also Known As

Network Device Monitor
No data available
 

Overview

 

Sample Customers

Air Rarotonga
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about SolarWinds Network Device Monitor vs. ThousandEyes and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.