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SolarWinds Network Device Monitor vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds Network Device M...
Ranking in Network Monitoring Software
28th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
22
Ranking in other categories
No ranking in other categories
ThousandEyes
Ranking in Network Monitoring Software
8th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Cloud Monitoring Software (15th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

As of March 2025, in the Network Monitoring Software category, the mindshare of SolarWinds Network Device Monitor is 0.6%, up from 0.5% compared to the previous year. The mindshare of ThousandEyes is 3.7%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

GurinderSingh - PeerSpot reviewer
A powerful and affordable tool designed to help you achieve comprehensive monitoring
It would be beneficial if SolarWinds Network Device Monitor could provide a feature to monitor CRC errors specifically on individual interfaces rather than the entire device. This would help in detecting intermittent issues and packet drops on main links more accurately, especially when there are CRC errors. It's important for us to be aware of these issues to avoid any voice quality problems or interruptions on our MTS links.
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate the product's initial setup process a nine on a scale of one to ten, where one means it is a difficult phase and ten is an easy process."
"The most valuable feature of SolarWinds Network Device Monitor is it can alert you when a device is not working."
"This product proactively tells us about issues before the users notice."
"Link monitoring is the most valuable feature of this solution."
"The deployment process is quick."
"SolarWinds is flexible and works with multiple vendor devices."
"The alerting functionality in SolarWinds Network Device Monitor helps us stay informed during off-hours by sending alerts if our main links or devices are impacted, allowing us to quickly address any issues."
"SolarWinds Network Device Monitor is a straightforward product with valuable functionality."
"It's fairly easy to set up."
"The most valuable features are integration and ease of use."
"The solution's most valuable feature is the path analyzer, which identifies the node causing the errors."
"One feature I liked is end-user monitoring."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The solution's most valuable feature is network security."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"ThousandEyes gives companies better visibility."
 

Cons

"The security needs improvement, which is why we are moving away from Solar Winds. We have security concerns."
"The reporting feature needs improvement because we are unable to configure reports that were included during initial implementation."
"The main disadvantage of SolarWinds Network Device Monitor is the licensing cost, which is expensive."
"When an organization's network grows, the complexity of the dashboard becomes an area of concern where improvements are required."
"SolarWinds pricing is on the higher side, and in India, every customer is cautious about commercial aspects."
"Integration with different tools, such as ServiceNow and Excel, can be improved."
"The solution is not user-friendly."
"The way they are presenting the map of our devices needs to be improved."
"ThousandEyes should expand its application monitoring to monitor some communication applications."
"They only offer synthetic requests."
"Presently, it lacks the ability to integrate with other Cisco products."
"I would like the product to offer more agility."
"ThousandEyes could improve the dashboards by adding more features."
"It might be practical to extend monitoring capabilities to include network devices"
"There is room for improvement in terms of customization and user-friendliness."
"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."
 

Pricing and Cost Advice

"The product is expensive."
"When compared with other solutions SolarWinds is more expensive."
"SolarWinds Network Device Monitor is not an expensive solution."
"I find the cost of SolarWinds Network Device Monitor reasonable for our company. Though, I'm not aware of the exact licensing cost."
"Thankfully, it doesn't take a lot of manpower to install and deploy."
"I rate the product's price as three to three and a half or on a scale of one to ten, where one means low price, and ten means high price."
"The enterprise license is good for the SolarWinds Network Device Monitor. However, it is expensive, they should reduce their price."
"The price of the SolarWinds Network Device Monitor is good."
"It is a quite expensive solution."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution is cheap."
"The solution costs several thousand dollars per year."
"The solution's pricing is cheap; I rate it a five out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
16%
Financial Services Firm
13%
Government
9%
Computer Software Company
21%
Financial Services Firm
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SolarWinds Network Device Monitor?
I rate the product's initial setup process a nine on a scale of one to ten, where one means it is a difficult phase and ten is an easy process.
What is your experience regarding pricing and costs for SolarWinds Network Device Monitor?
The more devices you add, the more expensive the licenses become. SolarWinds has a premium cost associated with it.
What needs improvement with SolarWinds Network Device Monitor?
The solution lacks in performance monitoring. Although it identifies that everything is operating correctly across silos, it fails to demonstrate where a problem might be occurring within the servi...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous options available. I needed some training to effectively troubleshoot. More detaile...
 

Also Known As

Network Device Monitor
No data available
 

Overview

 

Sample Customers

Air Rarotonga
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about SolarWinds Network Device Monitor vs. ThousandEyes and other solutions. Updated: March 2025.
842,651 professionals have used our research since 2012.