TechOPS Division Manager at Onotio Teknoloji
A monitoring solution that enables enables you to observe and visualize your full technology stack, from database and server to cloud-native and hybrid environments
Pros and Cons
- "If we consider the implementation of alternative solutions, such as Dynatrace, there is a notable difference in the approach to agent-based service monitoring. For instance, Dynatrace employs a single-agent solution, which can pose security concerns. When installing Dynatrace, granting the agent ld pro payload rights is a requirement. In contrast, our solution ensures a more secure approach by not requiring root and administration access. While we currently utilize an agent-based solution, there may be a shift in the next one or two years, possibly with the adoption of Open Telemetry. It's anticipated that many APM vendors, including Dynatrace, may alter their structure or strategy for implementation. However, as of now, the trend is towards an increasing number of implementations daily."
What is our primary use case?
Our primary use case is to comprehend infrastructure challenges when facing performance issues, we can easily correlate them to the hosting infrastructure for the application. Over the past two decades, the shift from physical servers to VMs has led to various infrastructure problems, such as shared resources like disk space, CPU, and memory, causing slowdowns. Customers often seek to determine whether the issue lies in the infrastructure's server side. Additionally, with the transition from VMs to container-based solutions, measuring metrics like CPU, memory, or disk usage in these dynamic container environments becomes challenging. Customers rely on this solution to gain insights into these complexities.
What is most valuable?
When compared to its major competitor, Dynatrace, AppDynamics stands out by providing dynamic learning capabilities for infrastructure and server metrics. Unlike Dynatrace, AppDynamics enables dynamic baselining for all server metrics, such as CPU and memory. This allows customers to establish patterns, like CPU trends every Wednesday from 9 to 11 AM, and set dynamic baselines accordingly. With this feature, alerts can be triggered based on deviations from the dynamic baseline rules. This capability is distinctive, as other APM solutions and monitoring tools lack dynamic baselining options for infrastructure visibility.
What needs improvement?
If we consider the implementation of alternative solutions, such as Dynatrace, there is a notable difference in the approach to agent-based service monitoring. For instance, Dynatrace employs a single-agent solution, which can pose security concerns. When installing Dynatrace, granting the agent ld pro payload rights is a requirement. In contrast, our solution ensures a more secure approach by not requiring root and administration access. While we currently utilize an agent-based solution, there may be a shift in the next one or two years, possibly with the adoption of Open Telemetry. It's anticipated that many APM vendors, including Dynatrace, may alter their structure or strategy for implementation. However, as of now, the trend is towards an increasing number of implementations daily.
For how long have I used the solution?
I have been using AppDynamics Server Monitoring recently.
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What do I think about the stability of the solution?
It is very stable and I would rate it 9 out of 10.
What do I think about the scalability of the solution?
It is very scalable and I would rate it 10 out of 10.
How was the initial setup?
It's very easy.It takes couple of minutes only.
What's my experience with pricing, setup cost, and licensing?
It's true; it's not an inexpensive solution. Dynatrace and AppDynamics are consistently on the pricier side. However, when comparing with other solutions like Datadog or New Relic, it becomes apparent that they are significantly more affordable. The pricing may seem high at the list or discounted level, but what truly matters is the business value assessment. After completing this assessment, customers often recognize the value proposition and find the cost justified.
What other advice do I have?
In all honesty, APM solutions, including AppDynamics, tend to be expensive, and they may have fewer features compared to other legacy monitoring solutions. I typically advise against using AppDynamics or similar APM solutions solely for server monitoring due to their cost and potential limitations. To maximize usefulness, it's crucial to complement these solutions with other monitoring tools and features.
I would rate it 9 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer.

Information Technology Specialist at 3M
Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping
Pros and Cons
- "AppDynamics provides us with detailed information about the performance of the underlying infrastructure, including servers, databases, and external services."
- "AppDynamics could benefit from greater integration with emerging technologies such as artificial intelligence and machine learning."
What is our primary use case?
The main use case for AppDynamics in our company is monitoring and managing the performance of our web and mobile applications.
We use AppDynamics to identify and resolve performance issues, such as slow loading times or transaction errors. It also helps us track the availability of our applications and ensure an optimal user experience for our customers.
Additionally, we use AppDynamics reporting and analytics to make informed decisions about the scalability and sizing of our infrastructure, allowing us to provide quality, reliable service as we grow.
How has it helped my organization?
AppDynamics has improved our organization in a number of ways.
First, it gives us complete visibility into the performance of our applications, allowing us to proactively detect and fix issues before they impact users. This has significantly reduced downtime and improved user experience.
Additionally, AppDynamics provides us with detailed information about the performance of the underlying infrastructure, including servers, databases, and external services.
This has allowed us to identify bottlenecks and optimize resources, improving operational efficiency and reducing unnecessary costs.
What is most valuable?
The most valuable features of AppDynamics are its real-time monitoring capabilities, deep problem diagnosis, transaction mapping, reporting and analysis, and real-time alerts. These features allow us to proactively detect and fix performance issues, optimize our infrastructure, and make informed decisions to improve the user experience.
Real-time monitoring helps us stay aware of any anomalies and respond quickly, avoiding costly downtime.
Deep diagnostics allow us to quickly identify the root causes of problems, accelerating resolution time.
The transaction map gives us complete visibility into the flow of our applications, helping us identify bottlenecks and prioritize improvements.
What needs improvement?
As for areas of improvement, AppDynamics could benefit from greater integration with emerging technologies such as artificial intelligence and machine learning. This would allow the tool to automatically analyze and correlate application performance and behavior data to detect patterns and anomalies not evident to users.
Additionally, the ability to track performance in multi-cloud environments would be valuable as many organizations are adopting hybrid cloud or multi-cloud strategies. In terms of additional features, it would be beneficial to include a capacity management module that allows operations teams to proactively plan and adjust capacity, avoiding performance issues related to lack of resources.
For how long have I used the solution?
I have been using AppDynamics for three years
What do I think about the scalability of the solution?
AppDynamics offers good scalability. The tool is designed to handle large enterprise environments, with the ability to monitor and manage complex, distributed applications.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
The product requires in-depth knowledge of the infrastructure and the application to be monitored.
You need to install and configure agents on the appropriate components, which can take time and require a careful approach.
What's my experience with pricing, setup cost, and licensing?
Before investing in AppDynamics, evaluate your needs, compare prices, consider long-term value, and make sure you understand the details of the licensing and support offered.
Which other solutions did I evaluate?
We did not evaluate other options.
What other advice do I have?
I'd advise users to make sure they dedicate enough time and resources to properly configure and customize the tool. This includes defining relevant metrics and thresholds, setting effective alerts, and customizing dashboards to reflect specific needs and goals.
A proper setup will ensure that companies get the most value from AppDynamics and can take full advantage of its application monitoring and management capabilities.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Senior consultant specialist-ITID at a financial services firm with 5,001-10,000 employees
A very easy-to-use and easy-to-implement that provides great stability along with good technical support
Pros and Cons
- "The most valuable feature of the solution is the fact that it is very easy to use, making it easy to implement...It is a very stable solution."
- "The integration part in AppDynamics with other systems is an area with a little difficulty, especially when it comes to the configuration area. The integration of AppDynamics with other products takes a lot of time."
What is our primary use case?
I use AppDynamics since all of our company's servers, applications, and services are configured with AppDynamics. In case of unavailability or when the servers go down, we log into AppDynamics in our company to check our CPU memory and file system utilization. AppDynamics helps our company understand the availability status of the servers and figure out when the server went down or came up while trying to find any HTTP errors.
What is most valuable?
The most valuable feature of the solution is the fact that it is very easy to use, making it easy to implement while configuring it with any server. The product also offers a role-based login, providing role-based access, including operator- or admin-level access. It is very easy to assign roles in AppDynamics.
What needs improvement?
The integration part in AppDynamics with other systems is an area with a little difficulty, especially when it comes to the configuration area. The integration of AppDynamics with other products takes a lot of time. The aforementioned area can be considered for improvement.
AppDynamics needs to focus on its integration capabilities with cloud-based solutions. Some new features are being introduced in AppDynamics, including some DevOps tools, allowing a person to integrate AppDynamics with DevOps tools, like Docker Kubernetes and other cloud-based tools.
For how long have I used the solution?
I have been using AppDynamics for three years. My company is a customer of the solution.
What do I think about the stability of the solution?
It is a very stable solution.
What do I think about the scalability of the solution?
Currently, we are using AppDynamics on VMs and not on the cloud, so scalability is a bit tough because there will be a need for licenses, and we will have to get into the installation phase again in our company. The agents must be installed in all the servers for the product's installation, making it a bit complex.
AppDynamics has around 1,000 users in my company.
How are customer service and support?
The solution's technical support is good. I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In my company, I have worked with Datadog. AppDynamics is better than the other solutions I have worked with in the past since AppDynamics can be easily installed, configurations are easy, scalability is easy, and most users use it very smoothly owing to its stability. The only area where AppDynamics lacks is its ability to integrate with other tools.
How was the initial setup?
The installation phase of AppDynamics is very easy.
The installation of AppDynamics took a week.
A team of 20 people is required to manage the deployment phase of AppDynamics.
What's my experience with pricing, setup cost, and licensing?
Price-wise, AppDynamics is a cheap product compared to other tools in the market, like Splunk and Datadog.
Yearly payments have to be made toward the licensing costs of the solution. The solution has no additional costs apart from the licensing costs.
What other advice do I have?
The maintenance of AppDynamics is very easy since you can easily implement the patches and upgrade the solution. Around 20 people in my company are involved in the maintenance of AppDynamics.
AppDynamics is an excellent tool for any data center operations or services to monitor while providing good features like alerting capabilities. I recommend the solution to those planning to use it.
I rate the overall solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Back office at Reliance Industries Ltd
A highly stable and scalable solution that provides real-time information on servers
Pros and Cons
- "The product provides a nice end-user experience."
- "The tool should provide information like the number of connections and processes utilized in real time."
What is our primary use case?
We are using this solution because sometimes there is a technical requirement for a correlation between server assets and application assets. The end users are happy to use the solution for some applications related to .NET to get correct information.
How has it helped my organization?
We use the solution for business-critical applications as an application and server monitoring agent. The users use the solution to correct their application’s performance and clear hurdles in their applications.
What is most valuable?
The product provides a nice end-user experience. The users are happy to use the product for .NET applications. The users are happy with the real-time use cases.
What needs improvement?
I would like to see more information about utilization. The tool should provide information like the number of connections and processes utilized in real time.
For how long have I used the solution?
I have been using this solution for the last four to five years.
What do I think about the stability of the solution?
The solution is perfectly stable. I rate the stability a ten out of ten. There is no need to do anything after the installation or configuration.
What do I think about the scalability of the solution?
The product scales perfectly. I would rate the product’s stability a ten out of ten. We have four to five very critical applications related to revenue transactions used by more than 50 to 70 employees, including line management, domain leads, SMEs, L1, L2, and L3 employees. We use the solution once a month, depending on the requirement.
How are customer service and support?
I have not found any issues in the last four to five years. It's a very smooth and easy setup. I have never got any errors or issues from the end user.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have multiple solutions related to server monitoring. We have HPE and other tools as well. Compared to other tools, AppDynamics gives correct and good information related to the server. We switched to AppDynamics because we required a correlation between applications. That's why we use the same tool for the application and the server.
How was the initial setup?
The product is very easy to set up. I rate the ease of setup a ten out of ten. The installation and configuration are very easy to learn.
What about the implementation team?
It would take hardly half an hour to deploy the solution. It's a process that revolves around end-user requirements. First, I validate the details of the requirements shared by the end user. Then, I validate and deploy the solution according to their requirements. The deployment is done in-house. One person can handle the deployment.
Which other solutions did I evaluate?
We have also deployed SCOM. We decided to use AppDynamics because we required a real-time output during peak hours. We used Appdynamics to share the information with the users.
What other advice do I have?
We have a very limited use case related to server monitoring. There is no need to refer to further addition. Every piece of information related to server monitoring is very concrete and crystal clear. We do not get any requests in any division from the end user related to the product. I do not have any issues with the configuration.
I would recommend the product because it provides real-time information. Other tools only provide information when there is a server issue. If the CPU reaches 80% while the threshold is set at 70%, they receive an alert. However, Appdynamics offers real-time monitoring and allows users to check their server utilization instantly. Other tools do not provide a consolidated UI to the end users.
Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Technology and Services at arwentech
Helps users monitor the performance and see if there are any delays that occur in the databases
Pros and Cons
- "The product's initial setup phase is easy since a separate machine is required, and it is not directly installed on a database as it is a type of proxy."
- "The tool is expensive."
What needs improvement?
The tool provides more insights, but maybe if in the recommendation section, we can use some AI tool for the optimization of the database, then it would be helpful.
With AI, it would be good if the tool could help us with the database optimization part. If my company can get product support, it would be great since the tool has the ability to make predictions based on the database performance that something may be going wrong and notify us of the precautions to be taken.
For how long have I used the solution?
I have been using AppDynamics Database Monitoring for two years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a nine out of ten.
The tool is used by four to five people.
How are customer service and support?
Whenever my company interacted with the solution's technical support or engineers, we had a better experience compared to the ones we had with other tools. I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The product's initial setup phase is easy since a separate machine is required, and it is not directly installed on a database as it is a type of proxy. We collect the logs, which is a model that is pretty easy to handle.
The solution is deployed on an on-premises model.
The solution can be deployed in a day or two.
What was our ROI?
Cost saving in terms of not an HR-based perspective, but I know that some performance improvements are there. The tool helps in overall cost optimization. Maybe we are not making decisions to increase the database and its resources. Once we know that there are some performance issues, then we can fine-tune the tool and save on the costs. The costs for my company have been reduced by 15 to 20 percent using the solution.
What's my experience with pricing, setup cost, and licensing?
The tool is expensive. If one is expensive and ten is low price, I rate the product price as seven out of ten.
What other advice do I have?
I know about two products. AppDynamics Transaction Analytics was already a part of AppDynamics solution when my company bought it with an enterprise-level licensing, so it provides some business analytics dashboards. The other product I use is not related to analytics, so I didn't use it much.
In terms of optimizing our company's data operations, the tool provides insights on whether there are any challenges in databases or if there is something related to queries, which is helpful. One can monitor the performance and see if there are any delays that occur in the databases when we are dealing with the queries, and it helps to find out what the issues are.
I don't know what the features of the tool are for performance analysis, but when any application generates codes to extract particular information from a database, it sometimes gets stuck on some queries. At the query level, monitoring and providing more insights are beneficial.
A scenario where the real-time monitoring aspect of AppDynamics was crucial for our team was when we were adding a new application and testing it with our production environment or in the UAT; the tool was helpful because we could fine-tune the application and optimize it. If there are certain issues, we can easily identify such issues with the tool, especially when adding a new application since the product helps a lot.
Speaking about how the alerting system in AppDynamics helps in preventing potential database issues, I can say that from my observation, if there is some problem at a certain point in time, we get alerts, but I am not sure if prevention to help us identify issues is available or not in the tool. It would be good if we can identify the issues before it affects our company. There are some slow performance areas that need to be identified.
My company often takes care of the maintenance of the tool. One engineer can maintain the tool.
I recommend the tool to others.
I rate the tool a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Performance Test Engineer at CEI
A stable tool that allows users to create custom dashboards
Pros and Cons
- "It is a stable solution."
- "The integration ability of AppDynamics with other performance testing tools is an area with shortcomings where improvements are required."
What is our primary use case?
I use the solution in my company for application performance monitoring.
What is most valuable?
The most valuable features of the solution are diagnostic sessions and alerts. The diagnostic features and ability to create custom dashboards are the key features of the tool.
What needs improvement?
The integration ability of AppDynamics with other performance testing tools is an area with shortcomings where improvements are required.
For how long have I used the solution?
I have been using AppDynamics for two to three years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
My company has purchased a scalable version of the product.
How are customer service and support?
I have experience with the solution's technical support. The solution's technical support is fine and responsive. I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The product's initial setup phase was difficult. There is a need for those involved in the setup process to go through the proper documentation and training available from AppDynamics.
I rate the product's initial setup phase a four on a scale of one to ten, where one is the difficult setup process, and ten is the easy setup phase.
The solution is deployed on an on-premises model.
What about the implementation team?
The product's deployment phase is taken care of by our company's DevOps team.
What's my experience with pricing, setup cost, and licensing?
The tool is expensive.
Which other solutions did I evaluate?
My company chose AppDynamics over other products in the market since we found it to be the most compatible tool with the products we used in our organization.
What other advice do I have?
The product's installation process is a bit difficult. Users need to thoroughly understand the documentation and take care of the setup phase to be able to use certain features offered by the tool, which, technically, is something that users should be able to use. Generating heap dump for Java usage and Java application monitoring are areas that can be pretty difficult with the product.
I rate the overall tool a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Back office at Reliance Industries Ltd
Good application performance features along with a very simple and tool navigation
Pros and Cons
- "The features related to the application performance in AppDynamics Database Monitoring are the most valuable."
- "The application end of AppDynamics Database Monitoring needs to improve by checking which applications consume licenses."
What is our primary use case?
AppDynamics Database Monitoring has multiple use cases, including long queries, database performance, and database query details, which we have shared with the operations team.
How has it helped my organization?
There are multiple uses related to performance. The first is the DB connection tool, in which we have shared the details related to application performance and DB performance enhancement. In most cases, they have checked their connection, sizing and acted accordingly. For the long query details, they have performed their queries, reduced the time, and enhanced their performance.
What is most valuable?
The features related to the application performance in AppDynamics Database Monitoring are the most valuable. AppDynamics Database Monitoring has corrected its application-level code and enhanced its application performance.
What needs improvement?
The application end of AppDynamics Database Monitoring needs to improve by checking which applications consume licenses. We are not getting any details from the AppDynamics Database Monitoring portal. AppDynamics Database Monitoring's agent details must be enhanced, so each agent needs to show what kind of technology is being used. I would like to have agent details from AppDynamics Database Monitoring.
We are not getting related information and agent details from AppDynamics Database Monitoring. For example, if we have one hundred APM licenses and have onboarded multiple applications, there are no details about which technology uses which kind of agent.
Other solutions have one agent that gathers information on all kinds of server components. However, with AppDynamics Database Monitoring, we don't have any universal solution related to application instrumentation, server performance, stats, server component stats, and service stats. We would like to have better server components.
For how long have I used the solution?
I have been using AppDynamics Database Monitoring for more than seven years.
What do I think about the stability of the solution?
AppDynamics Database Monitoring has high stability. I rate AppDynamics Database Monitoring a ten out of ten for stability.
What do I think about the scalability of the solution?
I rate AppDynamics Database Monitoring a ten out of ten for scalability. More than 1,500 people are using the solution in our organization.
How are customer service and support?
AppDynamics Database Monitoring provides high-quality technical support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before AppDynamics Database Monitoring, we used a different solution. We switched to AppDynamics Database Monitoring for multiple reasons related to end user experience.
How was the initial setup?
AppDynamics Database Monitoring’s initial setup needs to be made easier. I rate the solution’s initial setup a five out of ten.
What about the implementation team?
We implemented AppDynamics Database Monitoring through an in-house team of three members. AppDynamics Database Monitoring’s deployment takes around five to six hours. We get the information from the end user related to their application architecture, and according to that information, we plan and perform the implementation.
What other advice do I have?
AppDynamics Database Monitoring does not require any maintenance. I highly recommend others to use AppDynamics Database Monitoring.
AppDynamics Database Monitoring's end-user experience is very good. The solution's tool navigation is very simple and clear-cut. Also, the error and exception detail AppDynamics Database Monitoring shared are crystal clear.
Overall, I rate AppDynamics Database Monitoring a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Analyst Programmer at Québec Government
Shows all the front-end and back-end metrics, errors, and exceptions, and sends out alerts about errors
Pros and Cons
- "The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution."
- "What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution."
What is our primary use case?
We use AppDynamics Browser Real-User Monitoring to monitor the performance of applications. We use the solution to see the errors, snapshots, and exceptions in the backend and front end of our applications. We also use AppDynamics Browser Real-User Monitoring for frontend monitoring, end-user monitoring, checking the response time, and other frontend metrics. We also use the dashboard in AppDynamics Browser Real-User Monitoring and also use the solution for sending error or issue alerts to our clients.
What is most valuable?
The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution.
What needs improvement?
What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution.
Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility.
For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine.
Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution.
For how long have I used the solution?
I have about two years of experience with AppDynamics Browser Real-User Monitoring.
What do I think about the stability of the solution?
AppDynamics Browser Real-User Monitoring is a stable solution.
What do I think about the scalability of the solution?
AppDynamics Browser Real-User Monitoring has good scalability.
How are customer service and support?
Support for AppDynamics Browser Real-User Monitoring is always available. My team does a lot of Webex with support. Whenever you have a problem with the solution, you can always contact support.
What's my experience with pricing, setup cost, and licensing?
As a developer, I have no idea about the pricing for AppDynamics Browser Real-User Monitoring. Another team is in charge of the licensing for the solution.
What other advice do I have?
Currently, AppDynamics Browser Real-User Monitoring is deployed on-premises, but my team is also testing its SaaS version.
My advice to anyone considering AppDynamics Browser Real-User Monitoring is that it's a very important product because you can use it to troubleshoot and detect errors in your applications.
I'm rating AppDynamics Browser Real-User Monitoring as ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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