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Suresh Gupta - PeerSpot reviewer
VP - Business Excellence at Tata Consultancy
Real User
Top 10
Is easy to deploy, has excellent support, and is highly scalable
Pros and Cons
  • "Data monitoring is the most valuable feature."
  • "I would like the solution to be more customizable to meet our client's requirements."

What is our primary use case?

We use AppDynamics Database Monitoring to identify high spikes in critical data, which helps us better understand when applications stop responding or are not responding well.

The solution can be deployed on-premises or in the cloud.

What is most valuable?

Data monitoring is the most valuable feature.

What needs improvement?

The price of the solution has room for improvement.

I would like the solution to be more customizable to meet our client's requirements.

For how long have I used the solution?

I have been using AppDynamics Database Monitoring for two years.

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What do I think about the stability of the solution?

I give the stability of AppDynamics Database Monitoring an eight out of ten.

What do I think about the scalability of the solution?

I give the scalability of AppDynamics Database Monitoring a nine out of ten.

How are customer service and support?

The technical support is excellent.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. The deployment takes two weeks and requires one architect and one developer.

What about the implementation team?

We implement the solution for our clients.

What's my experience with pricing, setup cost, and licensing?

The pricing is average. I give the price a five out of ten.

The license is paid on an annual basis.

What other advice do I have?

I give AppDynamics Database Monitoring a ten out of ten.

We require five people to maintain the solution.

AppDynamics Database Monitoring only requires users to have a basic understanding of databases.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Consultant
PeerSpot user
Officer IT data processing at Stanbic Bank Ghana, Ltd.
Real User
Top 5Leaderboard
An excellent application to monitor transactions and keep track of data analytics
Pros and Cons
  • "I like that AppDynamics allows every organization to have what they want to see, like for my organization, we're able to customize the dashboard to show us details of what we want to see in our transactions."
  • "Regarding Search Guard functionality, there is room for improvement."

What is our primary use case?

We use the solution to monitor transactions and to keep track of, like, data analytics.


What is most valuable?

I like that AppDynamics allows every organization to have what they want to see, like for my organization, we're able to customize the dashboard to show us details of what we want to see in our transactions. So, it shows us the transactions that are coming in, outgoing transactions, and field transactions. So, we had the freedom to customize, and I think that was priceless.

What needs improvement?

Regarding Search Guard functionality, there is room for improvement. Also, I think it was pretty good for the area I used.

For how long have I used the solution?

I have experience with AppDynamics.


What do I think about the stability of the solution?

I rate the solution's stability as a ten out of ten because it is a very stable platform.

What do I think about the scalability of the solution?

It was scalable on other platforms where we needed to buy licenses because we simply had to customize it again to accommodate whatever we were adding. We didn't use it much since many users weren't using it. It was just for the IT and executive personnel who wanted to view the dashboard. Yeah. So, it was quite easy. Up to 200 users were using the solution.

How was the initial setup?

The initial setup was quite easy because we were given an option or leverage to ask AppDynamics to send staff members over for training. After that training, they were able to come back and deploy the solution for us. So, the process was quite easy, and they were also offering support. For deployment, we prefer to deploy it on-premises. So, we have it in our DR and production environment. The deployment process didn't take long since it was done by AppDynamics' team, which is quite a big institution.

What about the implementation team?

We did the implementation ourselves, but we had their support virtually.

What was our ROI?

I have experienced an ROI using the solution. So, AppDynamics provides us with details to have a live view of our transactions, especially whenever we're having failures, during which we have a live view of it provided by the monitoring guys. We link it to our MySQL so we can query what transactions are failing or what error they are getting. So we know what the customers are facing from the comfort of our offices. The solution was worth the money.

What's my experience with pricing, setup cost, and licensing?

There were no added costs in addition to the standard licensing fees.

What other advice do I have?

Since it is an excellent application, I rate the solution a ten out of ten. I would suggest others use the products and just make sure that they get in touch with the administrator of AppDynamics so that they can devote their time and energy to learning about it so that they can at least administer the platform properly.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Vishal Jethnani - PeerSpot reviewer
Director, SRE at Loblaw Companies Limited
Real User
Top 10
Good monitoring tool with a straightforward setup, but the industry is shifting to newer cloud-native apps
Pros and Cons
  • "Setting up the monitoring agents was straightforward."
  • "Things are being done differently in the industry now, and many of these problems are being solved with cloud databases."

How has it helped my organization?

AppDynamics has been decommissioned over time for the newer cloud-native apps, and we have been using more apps. We primarily use a Google native holistic monitoring tool for tracing, capturing, log aggregation, annual infrastructure, and server monitoring. As our applications get modernized over time, we reassess our need to have various monitoring tools. To some extent, cloud-native tools solve a lot of these problems. When we are on-premises, we solve these problems with AppDynamics but things are being done differently in the industry now, and many of these problems are being solved with cloud databases.

For how long have I used the solution?

We have been using this solution for five to six years. We have a hybrid model, and in the past, we tried to take these tools to cloud, but it was not well suited for our use cases. We were slowly and gradually trying to eliminate legacy items used on-premises.

What do I think about the stability of the solution?

It is a stable solution, but nothing is a hundred percent perfect, and there is always room for improvement.

What do I think about the scalability of the solution?

We have a hosted application set up concerning the AppDynamics controller, and we don't have any scalability issues. We never even moved to the SAS-based model for AppDynamics, and we have our own hosted environment.

How was the initial setup?

Setting up the monitoring agents was straightforward, and there was no hassle. I don't believe it requires a lot of maintenance.

What's my experience with pricing, setup cost, and licensing?

I am not privy to details around the software product pricing, but if I compare AppDynamics Server Monitoring with JVM-based applications, it is a pretty good tool. Even compared to legacy apps such as .NET and ASP.net, AppDynamics is the right choice.

What other advice do I have?

I rate this solution a seven out of ten. However, we currently lack distributed tracing, and we want to implement it going forward.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sathis-Kumar - PeerSpot reviewer
Senior Manager at Bank of America
Real User
Top 5
Tech stack visualization solution used for performance and transaction trace monitoring
Pros and Cons
  • "It gives me the ability to trace logs between transactions, for example, a DB transaction or JVM transaction from one hub to the other. I can easily find out where the problem is or where the bottleneck of the issues lies."
  • "The overall performance of this solution could be improved. The hot-hot infrastructure features could also be improved."

What is our primary use case?

We use it for performance and transaction trace monitoring. We use it for .Net and the JVM-related work. We look at all the heat maps and the Garbage Collection to see if there are any failures. 

What is most valuable?

It gives me the ability to trace logs between transactions, for example, a DB transaction or JVM transaction from one hub to the other. I can easily find out where the problem is or where the bottleneck of the issues lies. 

What needs improvement?

The overall performance of this solution could be improved. The hot-hot infrastructure features could also be improved. If one goes down, the other should pick up automatically. When we patch one data center, the other primary or secondary center needs to be manually started. We need to do a manual sync between the database and the AppDynamics applications.

For how long have I used the solution?

I have been using this solution for four years. 

What do I think about the stability of the solution?

This is a stable solution. The only drawback is that it is not a cluster environment and it doesn't have hot-hot features.

What do I think about the scalability of the solution?

This is a scalable solution but we would like more options to hold more licenses. Right now we have 30,000 agents using this solution.

How are customer service and support?

The technical support for this solution is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before AppDynamics we used a product called BlueStripe that was acquired by Microsoft. 

How was the initial setup?

The initial setup of this solution is straightforward. The deployment is also straightforward because we used some of the provisioning tools to package the software and distribute it. Creating dashboards and fine-tuning JVMs took some time. 

What was our ROI?

This solution has really helped us to improve some of the performance of the JVMs at an early point in coding.

What other advice do I have?

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Nuno Rosa - PeerSpot reviewer
Principal Consultant at Infosys
MSP
Top 10
Straightforward, performs well, and is easy to install
Pros and Cons
  • "AppDynamics is a good tool that offers excellent out-of-the-box dashboards and application topology."
  • "I believe they need to increase their level of visibility in the infrastructure, particularly in the infrastructure monitoring section, which currently lacks visibility."

What is our primary use case?

Because AppDynamics sells this as end-to-end visibility, there are no use cases in the databases. Use case applied to AppDynamics Brower Real-User Monitoring can be applied here as well. If the user experiences latency on its request, it's most likely because the database is effectively queuing the request. The same scenarios can apply.

What is most valuable?

The performance of AppDynamics Database Monitoring is good, I have not had any complaints.

AppDynamics Database Monitoring is straightforward, there is not a lot to it, it either monitors or it doesn't.

What needs improvement?

One of the key features that are missing is the ability to manage users centrally, which is a real pain when it does not happen. That is a feature that their main competitor has had for quite some time. I'm surprised they don't have it already.

I believe they need to increase their level of visibility in the infrastructure, particularly in the infrastructure monitoring section, which currently lacks visibility.

The license model is a bit complex. They should make it a little bit easier, which I believe they will do in the next quarter, or in the next two quarters. I also dislike it because it is based on CPU, which will increase the cost of deployment and licensing. They currently have a complex model and charge on a per-node basis. They plan to change this in the future to make it less complicated, but it will be more expensive because it will be done on a CPU basis rather than a node basis. And this is not good. I deducted one point for that.

For how long have I used the solution?

We have been providing AppDynamics Database Monitoring for six years.

It is deployed both on the cloud, and on-premises.

What do I think about the stability of the solution?

The stability of AppDynamics Database Monitoring is fine.

How was the initial setup?

The initial setup is straightforward.

The time it takes to deploy an agent varies depending on the customer and the application, but it can take up to 15 minutes.

What's my experience with pricing, setup cost, and licensing?

The licensing scheme is very complex. They need to make it easier.

What other advice do I have?

AppDynamics is a good tool that offers excellent out-of-the-box dashboards and application topology. Even for their competitors, their current technology is unrivaled in these two areas. 

I would rate AppDynamics Database Monitoring an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
CanselÖzcan - PeerSpot reviewer
TechOPS Division Manager at Onotio Teknoloji
Real User
Top 5Leaderboard
A monitoring solution that enables enables you to observe and visualize your full technology stack, from database and server to cloud-native and hybrid environments
Pros and Cons
    • "If we consider the implementation of alternative solutions, such as Dynatrace, there is a notable difference in the approach to agent-based service monitoring. For instance, Dynatrace employs a single-agent solution, which can pose security concerns. When installing Dynatrace, granting the agent ld pro payload rights is a requirement. In contrast, our solution ensures a more secure approach by not requiring root and administration access. While we currently utilize an agent-based solution, there may be a shift in the next one or two years, possibly with the adoption of Open Telemetry. It's anticipated that many APM vendors, including Dynatrace, may alter their structure or strategy for implementation. However, as of now, the trend is towards an increasing number of implementations daily."

    What is our primary use case?

    Our primary use case is to comprehend infrastructure challenges when facing performance issues, we can easily correlate them to the hosting infrastructure for the application. Over the past two decades, the shift from physical servers to VMs has led to various infrastructure problems, such as shared resources like disk space, CPU, and memory, causing slowdowns. Customers often seek to determine whether the issue lies in the infrastructure's server side. Additionally, with the transition from VMs to container-based solutions, measuring metrics like CPU, memory, or disk usage in these dynamic container environments becomes challenging. Customers rely on this solution to gain insights into these complexities.

    What is most valuable?

    When compared to its major competitor, Dynatrace, AppDynamics stands out by providing dynamic learning capabilities for infrastructure and server metrics. Unlike Dynatrace, AppDynamics enables dynamic baselining for all server metrics, such as CPU and memory. This allows customers to establish patterns, like CPU trends every Wednesday from 9 to 11 AM, and set dynamic baselines accordingly. With this feature, alerts can be triggered based on deviations from the dynamic baseline rules. This capability is distinctive, as other APM solutions and monitoring tools lack dynamic baselining options for infrastructure visibility.    

    What needs improvement?

    If we consider the implementation of alternative solutions, such as Dynatrace, there is a notable difference in the approach to agent-based service monitoring. For instance, Dynatrace employs a single-agent solution, which can pose security concerns. When installing Dynatrace, granting the agent ld pro payload rights is a requirement. In contrast, our solution ensures a more secure approach by not requiring root and administration access. While we currently utilize an agent-based solution, there may be a shift in the next one or two years, possibly with the adoption of Open Telemetry. It's anticipated that many APM vendors, including Dynatrace, may alter their structure or strategy for implementation. However, as of now, the trend is towards an increasing number of implementations daily.

    For how long have I used the solution?

    I have been using AppDynamics Server Monitoring recently.

    What do I think about the stability of the solution?

    It is very stable and I would rate it 9 out of 10. 

    What do I think about the scalability of the solution?

    It is very scalable and I would rate it 10 out of 10.

    How was the initial setup?

    It's very easy.It takes couple of minutes only.

    What's my experience with pricing, setup cost, and licensing?

    It's true; it's not an inexpensive solution. Dynatrace and AppDynamics are consistently on the pricier side. However, when comparing with other solutions like Datadog or New Relic, it becomes apparent that they are significantly more affordable. The pricing may seem high at the list or discounted level, but what truly matters is the business value assessment. After completing this assessment, customers often recognize the value proposition and find the cost justified.

    What other advice do I have?

    In all honesty, APM solutions, including AppDynamics, tend to be expensive, and they may have fewer features compared to other legacy monitoring solutions. I typically advise against using AppDynamics or similar APM solutions solely for server monitoring due to their cost and potential limitations. To maximize usefulness, it's crucial to complement these solutions with other monitoring tools and features.

    I would rate it 9 out of 10.

    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    CanselÖzcan - PeerSpot reviewer
    TechOPS Division Manager at Onotio Teknoloji
    Real User
    Top 5Leaderboard
    Unique, reduces resolution time, and reduces operational costs
    Pros and Cons
    • "AppDynamics Database Monitoring provides a single view of the problem and helps identify the guilty database query, which is unique compared to other solutions."
    • "The limitations are often due to the vendors not supplying all the profiling features to AppDynamics."

    What is our primary use case?

    We are monitoring lots of different databases with AppDynamics Database Monitoring, such as Couchbase, SAP HANA, DB2, Oracle, MySQL, MongoDB, and Postgres. 

    In Turkey, most companies push their workers to work with the on-prem side because the government regulation is very strict. So 97% of my customers are working on the on-prem side, although we have three accounts working with the SaaS solution.

    How has it helped my organization?

    The most profitable benefit of this solution is that it reduces the mean time to resolution, which is very important for solving extraordinary problems. With AppDynamics Database Monitoring, problems are easy to understand and pinpoint, significantly reducing operational costs.

    What is most valuable?

    The most beneficial feature is the ability to correlate different metrics from the core APM to the database. You can fully see lots of different views of the pages. You can also measure each database query historically and see the reaction of your business transactions on the database side. 

    AppDynamics Database Monitoring provides a single view of the problem and helps identify the guilty database query, which is unique compared to other solutions.

    What needs improvement?

    Based on my experience, some databases like Couchbase, PostgreSQL, and MongoDB require a little bit of enhancement as they are newer and not as widely used as other databases. The limitations are often due to the vendors not supplying all the profiling features to AppDynamics.

    For how long have I used the solution?

    I guess we have been using it for more than 11 years.

    What do I think about the stability of the solution?

    I can give the stability of the solution a ten out of ten. It is very stable.

    What do I think about the scalability of the solution?

    The scalability of the solution is also ten out of ten.

    How are customer service and support?

    Customer service and support are good. The quality has been affected recently due to the company's acquisition by Splunk, causing some workers to leave and new ones to join. Hence, I would rate it an eight out of ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is very straightforward and takes only two or three minutes to install a collector on an independent computer. After installation, you can use the collector on up to a hundred different database instances. No other installation is needed.

    What was our ROI?

    With the mean time to resolution reduction provided by AppDynamics Database Monitoring, it greatly reduces operational costs, thus offering a good ROI.

    What's my experience with pricing, setup cost, and licensing?

    The price is not cheap, however, considering the benefits and the price ratio, I would rate it nine out of ten.

    What other advice do I have?

    This is really a unique solution. If you want to monitor both the application and database sides, there is no other solution like this in the market. Most products offer only database solutions, yet AppDynamics combines both APM and independent database monitoring.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer:
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    Muhammad Zeeshan Siddiqui - PeerSpot reviewer
    Head of Technology and Services at arwentech
    Real User
    Top 5
    Offers alerting and correlation features with exceptional root cause analysis
    Pros and Cons
    • "The correlation feature available with AppDynamics Server Monitoring is absent in other competitive solutions"
    • "There are certain limitations with the agents in the solution"

    What needs improvement?

    There are certain limitations with the agents in the solution. For some applications, AppDynamics Server Monitoring provides agents only for Linux-based machines.

    When our organization deals with environments where only Windows-based applications are running, we face challenges using AppDynamics Server Monitoring. Some community-based agents are available with a solution that utilizes the CPU and memory of the hardware devices in excess. 

    The vendor should make changes to support Windows-based applications or develop single agents to support all applications. Recently, a single agent feature was announced; if it's easy to use, then the solution will have an edge over others and simplify the deployment process. 

    For how long have I used the solution?

    I have been using AppDynamics Server Monitoring for one or two years. 

    What do I think about the stability of the solution?

    I would rate the stability a nine out of ten. 

    What do I think about the scalability of the solution?

    There are about 15 users of AppDynamics Server Monitoring in our organization. At our company, we try to avoid frequent or regular maintenance of the solution as it can disturb daily operations. I would rate the scalability a ten out of ten. If the deployed environment grows, there are no challenges in increasing the resources in the solution, hence the solution can be easily scaled. 

    How are customer service and support?

    The tech support from the vendor is satisfying. I would rate the tech support an eight out of ten. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    There are some complexities in the initial deployment process of AppDynamics Server Monitoring. It's an agent-based solution, so there are different agents for varying apps, the compatibility of the agent with the app is not straightforward. When our company's team is installing the agents, they are facing some challenges related to agent compatibility and product performance. The main controller setup of the solution is comprehensible. 

    The installation of AppDynamics Server Monitoring takes more than a week in total. The main controller can be installed within a day, but the agent installation for different applications takes around a week.  

    What's my experience with pricing, setup cost, and licensing?

    The licensing cost is fairly high. I would rate the pricing an eight out of ten. There are no additional costs to the standard licensing fees for AppDynamics Server Monitoring. 

    What other advice do I have?

    Customers of our company use the solution to monitor servers in digital banking, online banking applications and other financial entities. AppDynamics Server Monitoring is a user-friendly solution. The dashboard, flow providing maps of varying applications and the back-end calls are easy to understand in the solution. 

    The alerting mechanism works satisfactorily and efficiently as other solutions. Notifications are provided in the dashboard, or they can also be sent to users via email or SMS by AppDynamics Server Monitoring, other solution don't have multiple alerting options. 

    After implementing the solution, we haven't witnessed any operational cost reduction, but performance improvements have been identified. The solution has provided exceptional root cause analysis and technical solutions for problem identification and resolution. 

    The correlation feature available with AppDynamics Server Monitoring is absent in other competitive solutions. The aforementioned feature helps evaluate the impact of one application's issues on the other, pinpoint the error location, and check the dependency between applications. Compared to the NMS, the APM can provide more information on user monitoring. 

    Some security features and threat loophole identification features can be included in AppDynamics Server Monitoring by the vendor. As the solution also maintains baselining, it can take a proactive approach based on historical data to gain AI capabilities. If AI features are included, then AppDynamics Server Monitoring will probably be able to predict upcoming application failure by analyzing some metrics that have gone down. 

    I would recommend AppDynamics Server Monitoring to other users due to its user-friendliness. A Competitor solution from Dynatrace provides almost the same features as AppDynamics Server Monitoring, but their dashboards and overall usability are quite complex. Many financial sector companies and government organizations often prefer an on-prem version, which is provided by AppDynamics Server Monitoring, but other solutions like Datadog are available as SaaS. I would rate AppDynamics Server Monitoring as nine out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer:
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