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Business43cc - PeerSpot reviewer
Business Transformation Consultant at a manufacturing company with 1,001-5,000 employees
Consultant
A good monitoring solution for medium-sized businesses with fairly good pricing
Pros and Cons
  • "AppDynamics is scalable. They can monitor billions of transactions because they're not monitoring all transactions. They're monitoring samples. So, they can offer good monitoring for the huge sites."
  • "The solution could improve the server size for AppDynamics to include middleware products, which is doesn't yet cover. If they add middleware for sophisticated sites, AppDynamics would be the global choice."

What is our primary use case?

We primarily use the solution for monitoring. We are monitoring the customer experience of our banking solutions for external customers.

What is most valuable?

The most valuable features are customer management and user experience management.

What needs improvement?

The solution could improve the server size for AppDynamics to include middleware products, which it doesn't yet cover. If they add middleware for sophisticated sites, AppDynamics would be the global choice.

For how long have I used the solution?

I've been using the solution for 1 year.
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What do I think about the scalability of the solution?

It's scalable, but it comes with a cost if you add more applications. Technically, it is scalable, but from a cost perspective, it costs much more if you add more. 

They can monitor billions of transactions because they're not monitoring all transactions. They're monitoring samples. So, they can offer good monitoring for the huge sites.

How are customer service and support?

Technical support is very good.

How was the initial setup?

The initial setup for AppDynamics wasn't easy, but it wasn't hard either. It has a medium level of difficulty. Deployment takes about three months.

What's my experience with pricing, setup cost, and licensing?

Pricing isn't bad, in comparison to Dynatrace, which is much more expensive.

What other advice do I have?

I recommend the solution strongly for those with medium-sized businesses. It's not for enterprise solutions or enterprise businesses. It's a great solution for the non-enterprise client. 

I would rate this solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
reviewer1069779 - PeerSpot reviewer
Project architect at a computer software company with 10,001+ employees
Real User
Stable and scalable with great business and session monitoring
Pros and Cons
  • "The analytics are great."
  • "The challenge in the installation is that you have to configure a lot of things manually. The way you install and configure it is not straightforward."

What is most valuable?

  • The analytics are great.
  • The business and session monitoring are great.

What needs improvement?

One thing that could be improved is the user interface. Things could be more intuitive.

For how long have I used the solution?

I have used AppDynamics Application Analytics for a few months. I have used Dynatrace for a few years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

It is very good from a scalability perspective.

How are customer service and technical support?

Technical support is great.

How was the initial setup?

It's difficult to install. AppDynamics uses multiple agents. The challenge in the installation is that you have to configure a lot of things manually. The way you install and configure it is not straightforward.

Which other solutions did I evaluate?

AppDynamics is a great tool but Dynatrace is slightly ahead in terms of user-friendliness.

What other advice do I have?

I would recommend it.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
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it_user560475 - PeerSpot reviewer
Lead Configuration Management Specialist at a logistics company with 1,001-5,000 employees
Vendor
Provides valuable metrics and integrates with other systems

What is most valuable?

The way APM works with the different applications, as well as the various analytics and metrics that it provides.

Right now we are not using it with any other products but we will soon be integrating AppDynamics with ServiceNow.

How has it helped my organization?

We just started using it so it is a little too early to tell but we have already seen how APM finds the issues with the different applications, which is very important for us. That has really improved a lot of business areas and business transactions for us.

What do I think about the stability of the solution?

It has been pretty stable for us so far.

What do I think about the scalability of the solution?

We haven't gotten to the point yet where we have tested the scalability since we just started using it.

Which solution did I use previously and why did I switch?

We were using Nagios but we wanted more application analysis, which Nagios does not provide.

How was the initial setup?

The setup was not really straightforward. We were able to do it because we got help from AppDynamics. But it was definitely not straightforward.

What other advice do I have?

I would recommend to my colleagues that they start using it as soon as possible for their applications.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user112602 - PeerSpot reviewer
Systems Engineer with 51-200 employees
Vendor
We looked into New Relic and Hyperic but chose AppDynamics for their metrics which provides us with a complete picture

Valuable Features

The fact that we can track all steps from a transaction and find the relation with the OS. With the metrics AppDynamics provides us with, we have a complete picture to draw conclusions.

Improvements to My Organization

We have already found memory leaks in some systems. And also some SQL calls to the DB that cause issues.

Room for Improvement

We miss more information for tweaks at the OS level and resource usage. Also making the integration with AppDynamics easier would be a good improvement.

Use of Solution

7 months

Deployment Issues

No, we didn't encounter any issues with deployment.

Stability Issues

Sometimes the dashboard and some screens flick and run with information.

Scalability Issues

No, at the moment we have in all systems and we are not finding any trouble or bottle-necking.

Customer Service and Technical Support

Customer Service: Their response times are really good and they're knowledge about the product.Technical Support: Excellent!

Initial Setup

No, we always look for the simplest ways. We run the implementation without any issues.

Implementation Team

We implemented in-house.

Pricing, Setup Cost and Licensing

What I can say is that we didn't have any surprises with regards to cost. Everything was clear from the beginning.

Other Solutions Considered

We looked into several different products but never integrated any of them. We mainly looked at Hyperic and New Relic.

Other Advice

Sizing of the product in term of the server to run it or architecture is the secret to success.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user2652 - PeerSpot reviewer
it_user2652Project Manager at a non-tech company with 10,001+ employees
Top 20Vendor

ok, nice to know about it !! Hope you have a good experience with Appdynamics and would also recommend it to others !!

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Updated: February 2025
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