Splunk AppDynamics Reviews

We like being able to actually see how long it actually took. You can look at the back end, and you know how long the server thinks it took, but you really don't know how long to render. We've caught a lot of problems with ads, third-party content and other things, where we were serving up the page in a normal amount of time, but it wasn't rendering right and it was broken for our users. Now we have insight into that. We can raise the alarm, and try to fix it.

We've had a lot of issues with third-party ads. We were able to get them to clean up their act after we could show them the data that it was broken.

Instead of guessing, we have real data. That's really improved. Instead of saying, "Hey, everybody fire up your browser and see if we can reproduce this issue," we can just look. That's really been helpful.

Things mostly work well. I would think maybe more integration; pull things together more; integrate this analytics with this dashboard, with that analytics; and so on. Just kind of tie everything in one spot.

I have not encountered any stability or scalability issues. I'm not sure how many page views we're doing at this point, but we haven't had any issues with it, and it's a lot. It's a lot of page views. I know it is.

We use technical support from time to time; nothing serious, just some questions; things like that. They've always been really responsive; definitely quick in getting you the answer in a timely manner.

I think they also looked at Dynatrace. I guess I know how that went, because here we are, with AppDynamics.

In general, when I’m selecting a vendor to work with, the most important thing I look for is the ability to get the job done and actually perform.

We also use AppDynamics APM, and we use the database monitoring a little bit. We’re definitely happy with them.

We have been able to proactively correct issues from newly launched applications without even receiving complaints from the end users, and the amazement of users when you notify them personally that an error they never reported has been corrected is priceless.

The detailed metrics that are collected about the JVM and the transaction snapshots, those have been most valuable to us to correct complex bugs.

The granularity of historic data could be improved.

The Java agent never was the cause of any application crash since we've used them.

So far we have never reached the limits of AppDynamics Pro, it scales at our pace.

Customer Service: AppDynamics is one of those rare companies that put the customer experience first. Once you become a customer you are appointed a technical account manager that helps you get the most out of your investment. I have a conference call with mine every other week and it really improves our understanding and use of the solution.Technical Support: Very good, we never had any major issue and we have always been helped promptly.

We did not use a comparable solution before, we choose AppDynamics when we initially compared the different Application Performance Management solutions.

Setting up AppDynamics is a breeze. We never encountered any installation issue nor with the Java agents, machine agents or the controller. We always installed the components ourselves without any help other than the documentation.

As mentioned before we implemented it ourselves without any external help.

Our ROI is very good, the areas that profited the most were productivity, customer experience, software quality and bug fixing time.

AppDynamics was chosen over several competitors which we evaluated: CA Wiley and Compuware dynaTrace.

I rate the AppDynamics Pro usability, stability and customer experience as the best. This solution is very advanced and they keep on improving the features that make it great. Once you use AppDynamics it feels like you were standing in the dark before. Implementing it is a breeze even if you never used it before, and out of the box it gives you so much useful information that you only need to fine-tune it. I never heard of any other product that is up and running this fast.

We use it to monitor the load testing environment.

It has improved our organization with its ability to catch issues quickly and fix them.

• Code profiling
• Monitoring

The cost is prohibitive.

We are a solution provider and I am a presales engineer. AppDynamics is one of the products that we implement for our clients and have experience with.

At this time, I'm using it for training purposes, for the team.

The features that I like best are the dashboard and Business Journey.

AppDynamics is dealing with a lot of products and technologies, so we need to have clear documentation.

The community support needs to be a little bit better.

In the future, I would like to see the inclusion of better programming language options. This would allow for wider use, and make it more versatile.

I have been working with AppDynamics for about nine months.

AppDynamics is stable and we haven't faced any bugs.

As we are not an AppDynamics end-user, our experience with technical support is different. At the same time, from a support perspective, I have dealt with the AppDynamics community. I would say that support from the community is good enough, although it is not amazing. I think that community support needs to be a little better.

We did not work with another similar solution prior to AppDynamics. We are a Cisco partner, so we keep moving forward with the same technology.

The first time I deployed AppDynamics wasn't very easy because I didn't have much experience with Linux. However, aside from the Linux-related issues, I found it totally easy.

The deployment is really quick, taking just two or three days. However, we need more time for configuration. If the deployment is good then the configuration will take about one more week.

We do the implementation in-house. We have three people who are working with it.

AppDynamics is a good product and I totally recommend it. Once you feel that you have the full journey for your end-users and you are tracking them, it's awesome. Overall, I am very happy with this product.

I would rate this solution a ten out of ten.

The most valuable features are:

• Automatic flow maps to visualize application environment
• Snapshots of method-level execution timing
• Automatic baselines of all metrics
• Native mobile agent

The product has improved our understanding of system performance. It has given us more time to find and fix problems.

This product could be improved by having a cross-application flow that can split the monitored systems into smaller business applications. I would like to see more flexible custom dashboards.

We have used this solution for four years.

The earlier version of the .NET agent had some problems with stability and performance, but I found no stability issues with the current version.

If you design a very big business application, visibility will suffer due to a large number of tiers and transactions.

The technical support was one of the absolute best in the industry. Tickets are promptly processed and escalated. There was no terrible first level support to 'get through' before getting to the right level. I was able to get the level of support I needed right away.
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I had a brief experience with Dynatrace at another company.

It was very simple to install the controller and install some of the agents with default settings.

Get the full scope of the price including analytics, real-user monitoring (RUM) and anything that might be relevant from the start. You might get a worse price when adding licenses in the middle of a licensing period since you are already locked in.

We evaluated Dynatrace before we chose this product.

Take some time to train technicians and development personal who will use the tool. Make sure you design the correct Business Applications and Business Transactions.

In a few clicks, we are able to identify the root cause of performance issues, without any prior knowledge of the application structure nor its components. And this was true for both Java and .NET.

• Flowmap
• Snapshots
• End-user monitoring (web and mobile)

• Analytics
• SQL statement monitoring

I have not encountered any stability issues so far.

I have not encountered any scalability issues so far.

Technical support is excellent.

We used to use CA APM. We found AppDynamics much more user friendly, easy to spot performance issues, and great unified end-to-end monitoring capabilities.

Initial setup was easy and straightforward.

The product’s licencing policy is competitive. However, properly identify and size your needs to get the best rate.

We also evaluated CA APM, Dynatrace and New Relic.

Properly identify your needs, and allocate the required resources. Otherwise, you might face some scalability issues.

Deep dive monitoring: It automatically instruments slow performing code components. It facilitates deep-dive component monitoring through deep on-demand diagnostics.

Creation of dashboards and reports: It provides creation of reports by adding standard graph and widgets. It stores all metrics into a database that can be used to drive analytics.

Business transaction tracing: It is very good in usability and tool navigation. The navigation is oriented towards business transactions which makes it extreme user friendly. The end user can navigate from business transactions and quickly navigate to the performance issues in those transactions.

Simple architecture: Agents and a centralised console.

It helps client in finding the detailed errors and exactly which user is facing the same.

It does not support network monitoring, which should be included.

I have used it for six months.

It requires a huge amount of disk memory because of which I was unable to install it earlier on the machine.

Technical support is 5/10.

I have used CA Wily and Dynatrace. Both are good, but this is better in providing solutions.

I have implemented it through a vendor team.

It takes far less time to implement than any other APM tools. The ease of using the tool further reduces the overall implementation time.