We primarily use the solution for monitoring the transactions of our user's in-app purchases.
QA Specialist at Vodacom Business
Scalable, stable, and good for monitoring transactions
Pros and Cons
- "The most valuable aspect of the solution is the ability to discover and track transactions."
- "The user access management could be a bit better."
What is our primary use case?
What is most valuable?
The most valuable aspect of the solution is the ability to discover and track transactions.
What needs improvement?
We also use Oracle Fusion and the actual tracing of your transactions on Oracle Fusion is difficult because they use an asynchronous type of tracking between the nodes. It makes it difficult for AppDynamics to track.
The user access management could be a bit better.
For how long have I used the solution?
I've been using the solution for two years.
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Splunk AppDynamics
February 2025
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What do I think about the stability of the solution?
The stability has been good so far.
What do I think about the scalability of the solution?
In terms of scalability, you may need a bit more resources in terms of hardware to scale the solution properly. The solution collects a lot of data, so you need a lot of capacity to handle it. However, if you are on the cloud, I believe there would be fewer restrictions.
We have 50 people on the solution and we use it every day.
How are customer service and support?
We've been very satisfied with technical support. Whenever we've had an issue they've been able to assist.
Which solution did I use previously and why did I switch?
We previously used DynaTrace, but we switched to AppDynamics because the pricing was much more reasonable. DynaTrace was also not easy to implement. We needed someone who knew about how to code it.
How was the initial setup?
The initial setup was straightforward. Deployment took about half a day.
What about the implementation team?
We typically have a local supplier assist us with the implementation.
What's my experience with pricing, setup cost, and licensing?
The pricing is very good. You get good value, especially if you compare it to DynaTrace.
What other advice do I have?
We currently use the on-premises deployment model but we are in the process of moving over to the cloud.
The solution is a good tool. I'd advise others to use the cloud deployment model so that you don't need to worry so much about having enough infrastructure if you you want to scale.
I'd rate it eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Integration Developer at Equifax Inc.
Effective monitoring and alerting in our complex environment
Pros and Cons
- "The most valuable feature is the detailed statistics, like the consumer count, for the ActiveMQ server."
- "Rolling out version upgrades is a difficult job at times."
What is our primary use case?
We use this solution for application monitoring and the alerting mechanism.
We have a complex platform infrastructure, deployed in multiple JBoss Fuse, ActiveMQ, and Data Grid servers.
How has it helped my organization?
It improves our organization by providing the right alerts, and there are so many parameters to choose from that it allows us to set the right level of alerting mechanism for approximately one hundred and twenty services.
What is most valuable?
The most valuable feature is the detailed statistics, like the consumer count, for the ActiveMQ server. It is amazing.
It helps to monitor our complex infrastructure very effectively.
What needs improvement?
Rolling out version upgrades is a difficult job at times.
For how long have I used the solution?
One year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Web Engineer at a tech company with 501-1,000 employees
It helps us to find underlying problems, some of which are not so evident.
What is most valuable?
AppDynamics shows different tiers of our application from front-end to back-end, so it's really easy for us to toggle down to each tier and find the bottleneck.
How has it helped my organization?
Last year, I worked on the load and performance test for our service. AppDynamics allows us to know how long requests to our service take. From that, we can know whether there is a database delay or some other reason. It really helps us to find underlying problems, some of which are not so evident and are waiting like a bomb inside our system. This is one of the benefits AppDynamics brings us.
What needs improvement?
Actually, it still takes some time when I want to find some requests in time ranges. It's a little slow. I think maybe they could improve there.
What do I think about the stability of the solution?
I like to check real time requests and whenever I select a time range in APM, I feel it responds quickly. And the data looks very correct. So I think it has good stability.
What do I think about the scalability of the solution?
APM checks a lot of our loads and we have lots of similar environments. Our system requires a lot of scalability.
How are customer service and technical support?
I have not used technical support.
Which solution did I use previously and why did I switch?
I feel AppDynamics is really unique, because I really want to check our loss. We have lots of similar products to choose from like Elastic, Kibana, and Datadog but for the server stuff, we only have AppDynamics. So I feel it does a really good job and is really unique in the industry, and I don't think other products have all the features that AppDynamics can provide.
How was the initial setup?
I was not involved in the initial set up. I just use APM.
Which other solutions did I evaluate?
No, we didn’t have any other vendors for server monitoring solutions; only AppDynamics.
What other advice do I have?
My advice is just to play with it. It has so many dashboards and it's very intuitive and easy to understand. The visualization is also very good.
Regarding choosing a vendor, I think the most important thing is that they keep updating and improving the product. They also need to have great customer support. We want to have very precise data regarding real time data on the server.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr Software Developer with 501-1,000 employees
Since it emails us alerts when certain things happen, we can start working on a problem before our customer notices.
Valuable Features:
I like that I can see the stack trace when problems are detected. This points me to the area in the code that needs to be fixed.
Improvements to My Organization:
We have AppDynamics set up to email us alerts when certain things happen. We can start working on a problem before our customer notices.
Room for Improvement:
I did not find it easy to understand at first. It just looked like this sea of information, and I couldn’t see the logical breakdown of things, and the names for things didn’t immediately help me figure out what they were really for – what it could help me see and do.
Use of Solution:
About a year.
Stability Issues:
None that I am aware of.
ROI:
I don’t know what we spent on it, but whatever we spent, it was a good investment. This tool is helping us get our application free of bugs and performance issues.
Other Advice:
Learn as much as you can about it. It can do more than you think. Make use of the enthusiasm of the AppDynamics employees to help you learn.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Regional Director (CEER) at a tech services company with 51-200 employees
Easy to set up with good stability and an excellent technical support team
Pros and Cons
- "We have found the scalability to be quite good."
- "There may be some older technologies that are still covered, however, it's not as plug-and-play. You can still do it, however, it takes slightly more effort for engineers to cover old technologies such as C++, Delphi, and so on. It still can be done. It's just not as easy as, for example, covering Java."
What is our primary use case?
There are various use cases. For example, one of them can be for a mobile bank. Mobile banking is something that is being used more and more with customers. Based on the fact that the architecture of applications is being more and more complex and more and more distributed while having a deep view of what the user is experiencing on the mobile or on the browser. It's really valuable. This is true especially for a bank, as the user experience really explains or defines the services. You want the mobile bank to work quickly and you want it to be stable and you want to basically perform all the actions within seconds, not over 10 seconds for every action.
What is most valuable?
The solution is very stable.
Technical support is extremely fast and responsive.
We have found the scalability to be quite good.
The initial setup isn't difficult.
What needs improvement?
I'm not sure I know how I would improve the solution, as I'm mostly pre-sales and sales and I don't have any deep insight into the technical side that could be improved.
There needs to be the capability to modify the code for mobile.
There may be some older technologies that are still covered, however, it's not as plug-and-play. You can still do it, however, it takes slightly more effort for engineers to cover old technologies such as C++, Delphi, and so on. It still can be done. It's just not as easy as, for example, covering Java. Java is just a matter of configuration and clicks.
For how long have I used the solution?
I'm not sure precisely when I started using the product. it's likely been about two years or so. We started using it when AppDynamics released the feature.
What do I think about the stability of the solution?
The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. We have very good technical support as well, and, if we run into issues, things are dealt with very quickly.
What do I think about the scalability of the solution?
The scalability is great. If a company needs to expand, it can do so.
How are customer service and technical support?
We have a really close relationship and technical support is really one of the best on the market. We've worked in the past with different vendors and they took months to get fixes or to get new features. In our case, support really took their responsibilities to another level. We get support in days for our clients - not months.
How was the initial setup?
The initial setup is not complex or difficult. It's quite easy. That said, in many cases, there is no modification of the code. It cannot be done within the settings of the server. For mobile, that is something small to be included. Modifications need to be able to be made however, it's really not significant. There is no overhead in development, et cetera. It's really easy to use.
What's my experience with pricing, setup cost, and licensing?
Pricing is always subjective. If somebody has a critical application without visibility, then for them, surely it's worth the money, as it provides a proactive approach. If your business depends on the revenue, which is generated online and with the application and service delivery, then you surely want to see it and, in that case, the cost may not be the main factor. I really can't say anything about the pricing. It's not cheap. However, it depends on the client. Many clients are using it and they have no issues with the price.
What other advice do I have?
The deployment model depends on the client and their desires. Some prefer a private cloud. Others use it as a service.
I would easily rate the solution at a nine out of ten. I removed a point simply due to the fact that I don't know everything. For me, everything is really good. All the feedback from clients, all the examples we show at sales and pre-sales are great.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Service Delivery Manager at a tech services company with 51-200 employees
Scalable, good performance monitoring, and excellent for enterprise-level organizations
Pros and Cons
- "It's good for a larger scale deployment such as what my company is working on."
- "The initial setup could be easier."
What is most valuable?
The product is good for the enterprise SAS application performance monitoring. It's good for a larger scale deployment such as what my company is working on.
The solution is scalable.
What needs improvement?
The solution is complex.
We'd like the solution to offer more AI features.
The initial setup could be easier.
They need to improve the infrastructure and make it less complex. There are too many modules and components.
It would be helpful if the product had local support in our area.
For how long have I used the solution?
We acquired the solution last year after we did a bit of research on its capabilities. We've been using it for a few months so far.
What do I think about the scalability of the solution?
The scalability is good. If a company needs to expand it, it can do so. It's a good product for large-scale projects and enterprises.
How are customer service and technical support?
We don't have AppDynamics local support in my area. We only have a partner in my region, which is not really AppDynamics. In terms of the whole implementation, the experience, I wonder if the experience is good enough. I suspect a direct connection with AppDynamics might be better. If they had a product team in my region we might be better off.
How was the initial setup?
The initial setup is not easy or straightforward. It's quite complex. You really need to have local support.
What other advice do I have?
We are just a customer and an end-user. We don't have a business relationship with AppDynamics.
I'd rate the solution at an eight out of ten. We've been happy with its capabilities over the time we have used it.
I would recommend the solution, even with all of the complexity that it brings. However, I would advise new users or companies considering the product to make sure they have local support.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate Principal Consultant at BRavura
Data Flow and memory monitoring help troubleshoot and improve Java applications
Pros and Cons
- "It helped to find quick solutions for specific business transactions."
- "As per my experience, the drill-down feature can be improved at the class level."
What is our primary use case?
I am using AppDynamics in order to monitor Java applications.
How has it helped my organization?
It helped to find quick solutions for specific business transactions. For example, in the case of slowness or a job being stuck at some stage.
What is most valuable?
The most valuable features are Data Flow and memory monitoring.
What needs improvement?
As per my experience, the drill-down feature can be improved at the class level.
It should generate a report similar to what Oracle provides.
For how long have I used the solution?
I have been using AppDynamics for two years.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Founder and CEO at www.ITJobZone.biz
The user experience management is a valuable feature
What is our primary use case?
AppDynamics allows users a complete application monitoring solution for making better products/applications.
How has it helped my organization?
It has definitely helped the trainees with using the tool in the best possible way for creating products and applications without any glitches or manageable glitches.
What is most valuable?
- Dashboard
- Reports
- Monitoring slow queries
- User experience management
- Business transaction breakdowns, and many more of its features.
What needs improvement?
- Synthetic monitoring of applications and products in a better way would help to improve the product better.
- More OOB reports also would help.
For how long have I used the solution?
Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: February 2025
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