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Technical Director at SoftPro
Reseller
Helps to quickly triage problems. Its cost can be improved.

What is our primary use case?

For monitoring application performance: I worked for a company which concentrates on application performance consulting service. Cisco AppDynamics was one of the tools used.

How has it helped my organization?

  • Quickly triaging problems: Before using the APM tool, I had no adequate information about the application's detail. 
  • APM tool provides comprehensive information about several elements like performance, errors, and resources.

What is most valuable?

Stack information: I use this function to explain the problem to customers most of the time.

What needs improvement?

Its cost: Most of the customers do not have enough budget to deploy the APM agent to their whole applications.

Buyer's Guide
Splunk AppDynamics
February 2025
Learn what your peers think about Splunk AppDynamics. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,565 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user17262 - PeerSpot reviewer
Application Development Mansger at Garmin
Vendor
Our developers use it to do performance analysis functions by functions.

What is most valuable?

The most valuable feature is the ability for developers to do performance analysis functions by functions, be able to understand response time, and be able to improve code when they need to.

How has it helped my organization?

I can’t really discuss organizational improvements, yet. We're still at the early adoption stage with AppDynamics.

What needs improvement?

The big feature that I would love to see is the ability to extract all the data automatically into some type of a data repository, big data lake, or something where we can do even deeper analysis of the data that AppDynamics gives us.

What do I think about the stability of the solution?

So far, stability and scalability have been really good. We haven't had any scalability or stability problems.

How is customer service and technical support?

We have opened very, very few tickets; low numbers. We've been satisfied with technical support.

How was the initial setup?

Initial setup has been pretty straightforward.

What other advice do I have?

Get your developers trained as soon as possible. They're going to be the ones who need to utilize it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Splunk AppDynamics
February 2025
Learn what your peers think about Splunk AppDynamics. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,565 professionals have used our research since 2012.
PeerSpot user
Senior Performance Consultant at a tech services company with 1,001-5,000 employees
Consultant
AppDynamics Excels In Terms Of Implementation & much more effective in terms of business insights

What is most valuable?

  • Unified Monitoring
  • Application Performance Management
  • End User Monitoring
  • Infrastructure Visibility
  • Application Analytics Business Insights: real-time insights into IT operations, customer experience and business outcome.
  • Business to Transform your application performance monitoring into business results.

What needs improvement?

  • Full-stack network monitoring in terms of m, switches, (Third-party tool integration should be enabled).
  • be m jitter, retransmission, retransmission timeouts, delays, Window size or other network issues.
  • Solution should be enabled to integrate with a storage monitoring platform.
  • SAP applications full-stack monitoring.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

Did not have any issue with Stability.

What do I think about the scalability of the solution?

Did not have any scalability issues.

How are customer service and technical support?

Customer Service:

Customer service is good and prompt.

Technical Support:

Technical support is good.

Which solution did I use previously and why did I switch?

I have used Dynatrace Ruxit, New Relic APM solutions. We did not switch to Appdynamics, still we are using other Application Performance Management solutions. It depends on the customer requirement and APM fit for the application.

Dynatrace Ruxit-

* One Agent solution to support multiple technology and platforms.

* More technology and platform support

* displays All the problems at one place.

Limitation-

* Dashboard customization is limited and cannot create more executive dashboards. It does not connect the dots between application performance and business outcome.

* Its infrastructure auto discovery is not much more effective compare to AppD.

NewRelic-

Limitation

* Only have SaaS model

* Multi platform or technology support is limited.

* Infrastructure Auto discovery is not effective.

* it does not have any open API's to customize the operation like to integrate JIRA

How was the initial setup?

Agent configuration/deployment is straightforward. We can have enterprise deployments being monitored

What about the implementation team?

We implemented through an In-house team.

Which other solutions did I evaluate?

Yes, Riverbed, Dynatrace Ruxit, NewRelic

What other advice do I have?

is more effective in terms of business insights- Connect the dots between application performance and business outcomes with custom dashboards.

Get visibility into the business impact of customer experience quality

Breaks the Silos and create the common language IT and the business.

Can see business results in real-time

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Technical Account Manager at a tech services company with 51-200 employees
MSP
Companies maintaining strict compliance such as PCI can use it since it has a completely web-based interface and there is no client.
Pros and Cons
  • "After we implemented this solution, we can easily determine the root cause of issues."
  • "In the current version of AppDynamics, there is a correlated section, where we can see all servers’ performance along with application performance, but network performance is missing."

What is our primary use case?

It is an excellent product for application performance monitoring.

How has it helped my organization?

No visibility from application code-level failures: It used to take a lot of effort, but after we implemented this solution, we can easily determine the root cause of issues.

What is most valuable?

Code-level deep dive analysis and automated application flow service models: Companies maintaining strict compliance such as PCI, etc., can easily use AppDynamics without any restrictions, because it has a completely web-based interface and there is no client.

Use of BCI (Byte Code Instrumentation) is also a key feature that helps AppDynamics to fetch maximum information via Java agents without consuming a lot resources on the application servers.

What needs improvement?

In the current version of AppDynamics, there is a correlated section, where we can see all servers’ performance along with application performance, but network performance is missing. Including network monitoring would provide an end-to-end correlated view of all factors in a single console view.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

Our Customers previously used APM solutions like DynaTrace, TMART, New Relic, etc.

How was the initial setup?

Initial setup was straightforward. Just install the agent; it will discover all of the relationships and communicate with each and every component of the running application.

Which other solutions did I evaluate?

We evaluated almost all other similar products, as per the Gartner report. AppDynamics is the best fit as an Application Performance Management solution.

What other advice do I have?

Just go for it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user126369 - PeerSpot reviewer
Gateway Systems Administrator with 51-200 employees
Vendor
It's been helping us to quickly pinpoint specific application problems, especially related to memory and slow queries.

What is most valuable?

Viewing JVM performance and the business transactions for latency and SLA.

How has it helped my organization?

It helps us to quickly pinpoint specific application problems related to memory and slow queries.

What needs improvement?

Yes, the custom dashboard. Making custom dashboards is really tedious. I wish there was just a drag and drop to slap things together quickly.

For how long have I used the solution?

1 year

What was my experience with deployment of the solution?

No. I've had some bugs where machines stop behaving correctly with the agents but a lot of it had to do with the fact that I had them joined under one product name and then I had changed the machine or put in a different one. A lot of these issues were probably self inflicted and not due to AppDynamics. Deployment has been pretty smooth.

What do I think about the stability of the solution?

None at all.

What do I think about the scalability of the solution?

For what I'm doing it's been perfectly scalable to what I need.

How are customer service and technical support?

Customer Service: Good. Initially with the sales engineer, we spoke about training but what ended up happened was that I needed to negotiate the price (which was fine) but what I missed was some of the hands on training. It's a complex product, and I could benefit from an online video, etc. because I didn't going through the formal training to learn the app. Some scenario driven walk thru's would be very helpful.Technical Support: It's been good. What I've needed to do is send them a whole pile of logs. It can be a pain digging them up but I understand why they need them to troubleshoot. You can't troubleshoot without them. I gather the logs, send them all on the ticket and I haven't had a problem with their response.

Which solution did I use previously and why did I switch?

We weren't previously using another APM solution. We were only using a very basic Java profiler beforehand.

How was the initial setup?

I was on my own, but it was fine. AppDynamics walked me through a few things because I had the free version installed on a different system and then we upgraded. They walked me through to make sure I had it set up correctly the first time. Deployment was easy.

What was our ROI?

With AppDynamics I'm really barely scratching surface with what it can do. I don't have any SLA metric configured or alerting. What I'm trying to do with AppDynamics is use it in such as way that it's a pulse on my app.

Which other solutions did I evaluate?

AppDynamics was the only product I evaluated in a production setting. All my previous APM use was in a development environment.

What other advice do I have?

AppDynamics does exactly what it says it can do. It's well readable and easy to navigate. Configuration and changing things around is easy enough.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user2652 - PeerSpot reviewer
it_user2652Project Manager at a non-tech company with 10,001+ employees
Top 20Vendor

Nice article!! AppDynamics has been used a lot these days in monitoring JVM performance and still there are lot of improvements needed like custom dashboard.

reviewer2301996 - PeerSpot reviewer
IT Manager at a tech services company with 11-50 employees
Real User
Top 5
Easy-to-use platform with efficient GUI and CPU monitoring features
Pros and Cons
  • "The platform is reliable in identifying the core system issues."
  • "The product’s dashboard could be more easy to implement."

What is our primary use case?

We use the product to monitor servers and CPUs and the amount of storage through VPN connection for 55 branches of our customers distributed across countries.

What is most valuable?

The platform is reliable in identifying the core system issues. It is easy to use with a simple GUI and has efficient CPU monitoring features.

What needs improvement?

The product’s dashboard could be more easy to implement.

For how long have I used the solution?

We have been using AppDynamics Server Monitoring for six months.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

We have six AppDynamics Server Monitoring users across different countries. It is a scalable product.

How was the initial setup?

I encountered system issues regarding integration between AppDynamics Server Monitoring and cloud for the initial setup. It took us 48 hours to complete. It is easy to maintain as it is a software-as-a-service tool.

What about the implementation team?

The project manager from the company we purchased, AppDynamics Server Monitoring, helps our team implement the product.

What was our ROI?

The product generates a return on investment for us. It was the right decision taken at the right time to implement it.

What other advice do I have?

I advise others to work with AppDynamics Server Monitoring. I rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1644402 - PeerSpot reviewer
Regional Director (CEER) at a tech services company with 51-200 employees
Reseller
Easy to gain visibility, effective root cause discovery, and highly scalable
Pros and Cons
  • "It is easy to gain visibility into complex environments with AppDynamics. It has the ability to combine operation information of the environment and business information with strong business IQ support."
  • "The solution could improve by covering more technologies. For example, it does support .NET Core applications. However, it could be a bit better."

What is our primary use case?

We are using AppDynamics for application management.

What is most valuable?

It is easy to gain visibility into complex environments with AppDynamics. It has the ability to combine operation information of the environment and business information with strong business IQ support. 

The solution makes it easy to find the root cause of the problems and provided the visualization of data. It is really simple, useful, and intuitive. 

It enables integration with other systems very easily. It can monitor applications of different technologies as well as manage log files. 

It has a lot of capabilities and the solution features function well overall.

What needs improvement?

The solution could improve by covering more technologies. For example, it does support .NET Core applications. However, it could be a bit better. Additionally, there are some outdated technologies which are not covered out of the box with this solution, such as C++ which is old technology. They can be monitored but it takes a bit more effort. They have done a decent job but they could improve.

For how long have I used the solution?

I have used AppDynamics for approximately seven years.

What do I think about the scalability of the solution?

It is highly scalable. You can go from a small deployment into tens of thousands of nodes to monitor an application.

How are customer service and technical support?

We provide support for this solution. We are the biggest AppDynamics partner in Europe, we have approximately 60 experts.

We work closely with research and development. They are quite quick and flexible when it comes to helping and supporting. We are quite satisfied. When we come from the field directly, we do not need months or weeks to fix issues that we have found or to implement new features. They have been excellent.

How was the initial setup?

I am more in the pre-sales department, I am not that technical, but I do understand and know the basics. The installation difficulty depends on a variety of factors. it can be simple. Out of the box, it is already quite simple. However, there are tons of specifics that you need to know, but it is not overly difficult for typical environments. The software can add another layer of difficulty. Overall the difficulty is dependant on the environment.

What's my experience with pricing, setup cost, and licensing?

For those who appreciate the value and had issues with the visibility of the performance of their applications, then the pricing is good. For somebody who does not need it, it can be pricey, but overall, it is worth the money which it costs.

What other advice do I have?

I rate AppDynamics a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
Senior IT Administrator at a tech services company with 501-1,000 employees
Real User
The solution only monitors delays and needs more monitoring options
Pros and Cons
  • "The solution is great for database monitoring. You don't have to install an agent on the database. You just install the server to a database agent. It's a good product for some database administration if you don't want to install an agent on the database for security."
  • "The solution should add some monitoring similar to Oracle monitoring tools for databases. It has a lot of features to monitor SQL queries, and make some recommendation to resolve it. AppDynamics is just monitoring for delays and doesn't provide any recommendations for that. It's a deficiency."

What is our primary use case?

The primary use case of the solution is for end-to-end visibility for all applications we choose to monitor.

What is most valuable?

The solution is great for database monitoring. You don't have to install an agent on the database. You just install the server to a database agent. It's a good product for some database administration if you don't want to install an agent on the database for security. AppDynamics does not install directly on the database but can monitor core transactions.

If we have different applications with different language and databases from different vendors, or different versions, we are still able to monitor the performance and delay for all the applications and discover the root cause for delays.

What needs improvement?

The solution should add some monitoring similar to Oracle monitoring tools for databases. Oracle has a lot of features to monitor SQL queries, and make some recommendations to resolve them. AppDynamics is just monitoring for delays and doesn't provide any recommendations. It's a deficiency.

For how long have I used the solution?

I've been using the solution for two years.

What do I think about the stability of the solution?

The stability of the solution is very good.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

Technical support from AppDynamics is excellent.

How was the initial setup?

The initial setup was very easy. You do not have to install any agent for the database. You just take and install the server for database agents and it will take care of all the connections and transactions as well as the database. It makes for a very simple installation. We had four or five people that assisted in the implementation and currently, we have one engineer who performs ongoing maintenance.

What about the implementation team?

We had a consultant that assisted with the implementation.

What's my experience with pricing, setup cost, and licensing?

Licensing for the solution is very complex. A different type of agent means a different type of license and subscription. Different languages, database types, and agents make a Dynamics license complex. 

They do offer great discounts when bundling other AppDynamics licenses. For example, if a customer needs some license for a database agent, they can also take a license for end-user monitoring. I think AppDynamics has good options for budgets. 

What other advice do I have?

We use the private cloud deployment model.

I would advise new users to not install AppDynamics for their database only. Just the database portion isn't dynamic enough without other portions of the AppDynamics suite.

I would rate all database applications nine out of ten, but I would rate just the database monitoring four out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Download our free Splunk AppDynamics Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Splunk AppDynamics Report and get advice and tips from experienced pros sharing their opinions.