What is our primary use case?
The StarWind HCA solution is used for our VMware virtualization environment in a two-host high-availability cluster to support critical business operations running 23 virtual machines/servers.
I needed to have a setup that provides the highest level of performance due to a few critical virtualized servers and the highest level of redundancy in the situation where we will need to recover from any given incident affecting business operations.
The solution provided by StarWind allows me to eventually migrate all my physical servers to the virtual environment, which is something I couldn't do with our older virtualized setup.
How has it helped my organization?
StarWind HCA has provided a much-needed upgrade to our aging VMware environment and infrastructure in terms of hardware, cost, and performance.
All of our virtual machines, across the board, are snappy and running at peak performance.
Due to the hardware, performance, and redundancy improvements provided by the StarWind two-node setup, we can take advantage of the setup and migrate critical physical servers to our virtual environment.
Much to my surprise, while moving one of our critical systems from a physical server to a virtual server, users have commented that they have noticed a significant increase in performance on their end when using specific software.
Also, the high-availability setup provides peace of mind in knowing that there is inherent redundancy provided in our configuration.
What is most valuable?
The high-quality hardware options, directly affecting performance, have significantly improved the user experience and are well worth the cost. Granted, the solution was cost-effective and reasonable compared to other "brand-name" solutions out there.
24/7 support has also been extremely valuable. We are located in Florida and since we migrated to the StarWind setup only a couple of months ago, I've already had to reach out to them outside of business hours to walk me through the shutdown of our systems thanks to two hurricanes. I needed assistance due to my unfamiliarity with the hardware and software, and they were happy to oblige. It was a smooth experience, and I appreciated their help.
What needs improvement?
The only area that surprised me had to do with the fact that each host runs a StarWind virtual machine used to maintain the health of the vSAN, which individually uses 24GB of memory per host. You should keep this in mind when determining the resources you will need when selecting hardware and components for your specific setup. If I knew that, I would have chosen to add more memory per host to make up for the use. I had configured my setup thinking I would have that much memory available to use to provision additional virtual machines.
For how long have I used the solution?
I've used the solution for two months.
What do I think about the stability of the solution?
My experience so far is that it is very stable. Even after having to shut down and start up our entire facility twice due to hurricanes here in Florida, we haven't had any issues.
What do I think about the scalability of the solution?
It looks like we have the option to scale up our solution to three, four, five, or however many nodes we would like. We may be going from a two-node to a three-node solution, so it's good to have these options.
How are customer service and support?
Working with the support team has been great. Connecting with somebody during and after business hours has been smooth, and they have always been responsive and professional.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I did have a different solution. I switched mainly due to the performance, scalability, and costs associated with either maintaining or upgrading our setup.
How was the initial setup?
The initial setup was very straightforward. Some areas were complex and involved StarWind support coming in and making sure everything was configured correctly. This service is included in the implementation of their solution.
What about the implementation team?
The vendor team was great to work with and are experts in their field and on the StarWind solution. It was a pleasure working with them.
What's my experience with pricing, setup cost, and licensing?
Keep in mind that StarWind VMs for the vSAN will take up 24GB of memory per host. If you do decide to go with StarWind, adjust your hardware configuration appropriately if you need those memory resources.
Which other solutions did I evaluate?
I evaluated Nutanix, HP, and Dell solutions.
What other advice do I have?
I highly recommend the StarWind solution (high-performance tier). Making a decision after weeks of research, I have been pleasantly surprised and satisfied with my choice.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.