StarWind HyperConverged Appliance Reviews

We are using Starwind HCA for a Hyper V failover cluster at our community college. We use our virtual environment to run nearly all operations at our school. It has slowly grown while replacing old physical hardware with virtual machines. It runs all email, file shares, SQL databases, IT management, PR display devices, and network security software we use to protect our environment. It replaced more expensive and difficult to maintain hardware that was not able to perform all tasks Starwind is able to.

It was much more affordable to replace our aging virtual environment with Starwind HCA than traditional hardware. We needed to come up with a budget-friendly solution to replace our old hardware. The support costs were skyrocketing on the old hardware and the performance was severely lacking. Using Starwind allowed us to replace our existing hardware with much faster hosts - and we benefitted especially from the all-flash storage which gave us a significant performance bump compared to our old environment. Overall, it has been a great implementation. 

The hardware is nothing special, just Dell servers, but the real value is in the software and support. Support is knowledgeable and quick to respond to any issues we have. They helped us configure it from the beginning and were there for us through the few issues we had during the initial configuration.

We also opted for 24-hour support monitoring for any issues. They are extremely quick to respond on issues we even cause ourselves such as bumping a network cable.  They can identify the issue and guide us to fix it without downtime.

We would like more complete documentation to manage on your own without support - even though they are great to work with. Sometimes I like to have a better knowledge on my own in case an extreme situation happens that needs to be fixed immediately. 

The management console could use a facelift. It appears to do everything needed, but sometimes it is not clear what various options are or do which could be tied back to the documentation. A complete single pane of glass for monitoring would be helpful to self-solve issues without involving support and logs.

I've been using the solution for two years.

The solution is very stable as long as you realize there can be possible split-brain issues with sync if multiple nodes lose power at the same time. This is where the nodes do not know which is the more up to date so they are not sure which way to sync. Support can help resolve the issues should they happen.

Ours is a 3 node, but appears to scale much larger as needed.

Technical support is quick to respond and proactive with our additional support.

Positive

 We used a traditional host and separate SAN for shared storage costs, which were too high to replace.

The initial setup is easy with Starwind support.

The vendor team configured our environment without issue.

Pricing is all in one. It is nice to bundle everything together for budgeting purposes.

We also looked at Dell HCL, however, it was more expensive and complicated.

Our small business was looking for a reliable and cost effective solution to ensure maximum uptime. We went from a single server to a virtualized hyper-converged infrastructure to allow routine maintenance at our convenience and have peace of mind that a failover system was in place.

This solution came preconfigured. All we needed to do was plug it in and move our VMs. The migration was seamless and we have had no issues. This solution has allowed us to take advantage of newer technologies, maintain our servers with ease, and reduce downtime.

We have found the live migration to be the most valuable feature. It allows us to seamlessly maintain our servers, as well as have peace of mind if something goes wrong. There is a failover machine ready to go.

A desired feature or service would be the ability to have a hardware subscription plan that ensures routine hardware updates in conjunction with hyper-converged software.

None at this time.

None at this time.

Customer service has been excellent. Any questions we have had have been answered quickly.

We didn't previously use a hyper-converged solution. We used Veeam to take care of any potential failovers manually. We still utilize Veeam, but we wanted to add a hyper-converged product to free up some time devoted to manual maintenance.

The initial setup was straightforward. All was a breeze.

I installed this system myself.

We have not evaluated it at this time.

Its cost was reasonable.

We did not evaluate any other options.

Our remote office-branch office locations are using StarWind Virtual SAN.

I use the vSAN product and it provides the shared solution I need for my VMware hypervisors to be able to use HA and other redundancy solutions. It provides the necessary fault tolerance and continuance of business processes.

The HCAs across all sites house more than 200 VMs over multiple networks. StarWind allowed us to create a HA Clustered environment without an expensive SAN while providing hyper-converged capabilities.

The units fit us well.

The StarWind infrastructure provided a preconfigured package of software and hardware in a single system for simplified management. With StarWind converged infrastructure, the compute, storage, and networking components were easy to modify to fit our needs at all the locations.

It was a lower-cost solution that enabled us to replace our existing end-of-life infrastructure while taking advantage of new technologies like hyper-converged infrastructure.

This product also enabled us to standardize our server hardware. 

The support has been impressive. 

The option to deploy a hyper-converged system without an expensive storage switch was a benefit. This reduces the complexity of the system as a whole and drives down the cost.

StarWind hardware is also easy to manage and monitor, saving time for my engineers. The most valuable thing about StarWind is the all-in-one solutions that they provide. 

We did have some issues with shipping the product to one our sites. The company shipping the servers lost one of the nodes in transit. But StarWind was quick to order, configure, and ship out a new node so we could meet our install deadline. 

We have been using the StarWind HyperConverged Appliance for more than a year.

It is a stable product so far. 

It is easy to scale.

Their support is top-notch. 

StarWind support is very proactive and easy to work with. Their support engineers know the product inside out and save us time in the long run if a system is down.

Previously, we used the traditional SAN and Host configuration. We needed to find a redundant storage solution.  

Since its an all in one solution, setup was easy with their support. 

We used the vendor team for the first deployment and they were helpful. We did the rest on our own. 

It's an all in one package, making it very easy. 

We evaluated other options including VMware vSAN and HPE. 

For improvements, there aren't many that stick out like a sore thumb. StarWind fits our remote office branch office needs across the company. The compute, storage, and networking flexibilities when buying the product helped us right-size the solution for every site.

Their support is proactive and professional.

Overall, StarWind provides a solid product and addresses our remote office branch office needs.

We primarily use the solution just for redundancy. It provides higher redundancy options so that if the server goes down, the other one picks everything up.

The high availability has really benefited the organization so far. You don't need two separate servers. If something were to go wrong with one of the servers, it automatically brings the other server up. It's sort of having a production and a spare, and then when production goes down, you bring up your spare if it takes a bit of time. However, this process is automated. Basically, one goes down, the other one comes up. You don't even know, except via the fact that you get alerts. The servers are on and they are on continuously. Nothing is ever down.

It's flexible. There are so many other solutions that have got very specific requirements, like vSAN from VMware and Microsoft S2D. Those tend to be very specific in terms of their requirements. This is more flexible. We had two separate servers that were not the same spec and the ordered solutions required that at least these specs should be very close. We didn't want to go out and buy new servers. And so, in that sense, it's flexible. It can run without those strict restrictions that other ones have.

It didn't require some of the high-end components, especially with regards to the NIC cards and the storage. In other cases, they require SSDs or a mix of SSDs and hard drives. In this case, it doesn't. 

Basically, it's fairly flexible, and it wasn't expensive compared to the others. If we had gone with another option, it would have taken a lot more money in terms of getting what we wanted.

The support is excellent.

The UI is very good. I know that you have the option of not going with the UI and then just use the PowerShell-based admin options. However, the UI just adds another level of simplicity to the whole thing. 

The sales guys are good. They tell you what you need and they don't oversell their product or anything like that. They tell you this is there, this is there. They are easy to talk to. I've had relations with them for quite some time.

The solution is very scalable.

The stability of the product is very good.

The initial setup seems to be very straightforward. 

We have to pay for support, which is high-end support. That can be expensive, at least for us. It may not be that much for others. 

I've been using the solution for four or five years.

The solution is very stable. We've not had any issues with them. We've been using them for at least four years and we've not had any issues with them.

It's very scalable. We are using it for two nodes, however, there's no reason for the product to not support three, four, or five nodes. You just have to scale in the number of VMs that you need and you just add more servers, really.

We have about 100 users on the solution currently.

We do not plan to increase usage. We do plan to move to the cloud. 

Support is great. You can call them anytime if you have issues and they'll respond to you. They are easy to deal with. Sometimes they even let you know that "Hey, you need to do this and that." 

Our servers are continuously monitored 24 hours/seven by them. That way we know when things are getting worse before they actually get worse and before we are no longer able to react. We basically are able to know things before they go down and we can fix them.

We also use Microsoft as well.

The initial setup is easy. It's not overly difficult. 

You only need one person to maintain the solution once it's up and running. Our network admin handles everything. 

We had our engineers work with Starwind to implement it. It was very easy to work with them.

You can pay for support. If you decide to pay the extra amount for premium would depend on how critical your servers are and if the servers were to go down, how much you're going to lose compared to the cost of the service support.

We don't have any licensing costs. The only thing, with a perpetual license, is that we do pay for the support.

We're customers and end-users. 

We tend to update the solution often. We try to use the latest version of the solution.

In the future, we do plan to move to the cloud, and when that happens, we will no longer need this solution.

It's a good product. It's reliable. The post-sales support services are great. This is a very flexible system, it works with basically any hardware. I'll definitely recommend it. What the others are doing is more expensive, and it can do everything with more flexibility and probably less cost.

I'd rate the solution at a ten out of ten as it meets all of our requirements. 

We use the solution as a high availability failover cluster in our data center.

StarWind HCA is much more reliable than our original failover cluster solution. Not even just by being more modern hardware, the virtual SAN allowed us to dramatically decrease our footprint and power consumption in our data center and is much simpler to manage. 

Any issues we've had along the way have been Windows issues as opposed to problems with the StarWind vSAN software.

Reliability and overall uptime are key as we're also hosting client environments in addition to our own. Bumps along the way have been resolved with the help of StarWind's fantastic support, and, as previously mentioned, pretty much any and all issues we've had have been Windows issues as opposed to their software, which their support has been happy to help troubleshoot and is refreshing to see

The proactive monitoring is nice. Knowing that they're watching for issues simultaneously with us. 

However, the response time is usually several hours after the issue occurred. Any disruption is felt immediately by the users, so we're already troubleshooting within a few minutes, and we reach out to support if needed before the proactive alert comes through to us.  

We've used the solution between three and four years.

We had to replace an aging and complex infrastructure. We did so with the hyper-converged appliances from StarWind.

The cost to support and maintain every part of the aging infrastructure was pretty high. Also, the SANs were being rather complex to maintain and the time to resolution on tickets was pretty long with the vendor.

StarWind offers an hyper-converged solution that is very well priced and offers remote monitoring and support, resolving both the cost and support issues we had with the previous multivendor solution.

The ease of management through one console for the storage of all of our datacenters worldwide: Going from managing multiple SANs with each of their own consoles and software versions to having a single console to handle all of the company's storage simplified things a lot for us.

Another thing worth mentioning that isn't really a feature: The support provided by StarWind is among the best we've ever gotten for any solution. During the implementation of one of our datacenters, our team took an action that made all storage on a cluster unavailable. StarWind got notified of that situation by the cluster. They contacted us, provided us with a fix and also gave us a procedure for the next time we need to perform this type of maintenance.

It's been a few months since the implementation, and so far, the only improvement I'd like to see is the addition of a web console to manage the clusters instead of a client to install.

Less than one year.

I've found its flexibility and performance to be the most valuable.

This product is not one hundred percent enterprise-ready, so it is more suitable for SMB.

The price could always be reduced.

We never have any problems with stability.

In terms of adding processes or new user licenses, we've never had to do that, but from the documentation and speaking with support, it is relatively easy.

I only had to call technical support once, and they were very responsive and quick. Overall, I've been satisfied with them.

The initial setup is straightforward once you know what you're doing. It's a solution that people should be able to install it on their own.

When I researched they came the most cost-effective. If you're in a small to medium business, I certainly advise any users to evaluate it. At the moment I haven't any reason or cause for improvement because it does what it does as it says on the tin, and it just works.

I can see for a large enterprise that it could cause problems because it's not one hundred percent enterprise-ready, but for small and medium companies, when you have a smaller system, it does what it says.

I think the more you add to it the more complicated it gets and then it'll make it more difficult for a small company to manage it. It does exactly what I need it to do, so I don't need any more features or anything more. I'm used to the user interface so it doesn't have any tricks or any hidden things that I can't find so for me it's ideal.

I would give the solution a rating of nine out of ten.