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reviewer2143152 - PeerSpot reviewer
System Admin | Network Engineer | Project Lead at R.K. Black, Inc
MSP
Top 20
Great support, simple architecture, and good reliability
Pros and Cons
  • "The ease of reaching the support team and their promptness for support is great."
  • "I would love to see more vendor selection to be available for the HCA/vSAN appliances."

What is our primary use case?

We use the solution as a hyper-converged appliance for critical business applications for a 12+TB data set with high availability and proactive storage monitoring. 

We use a two-node HCA cluster running Starwind's vSAN on VMware with 40Gbps storage replication links and heartbeat channels. 

We have been through two sets of StarWind vSAN/HCA appliances over five or more years and migrated from all physical servers to two hyper-converged nodes and then from the two hyper-converged nodes to two new nodes when the old nodes had reached maximum service age. 

We have leveraged StarWind's team for assistance with setup and configuration on both sets of appliances and their support as needed.

How has it helped my organization?

StarWind's vSAN took us from an organization with no failover for our infrastructure to having a complete failover within four to five minutes. It also allows our IT staff to perform hardware and software maintenance on infrastructure during business hours, cutting our need for overtime and extended work hours. 

We no longer have to worry about hardware failure since either of our vSAN nodes can support our entire workload until the failed node can be repaired or replaced, then the data stores resynced, and high availability returned.

What is most valuable?

The ease of reaching the support team and their promptness for support is great. The install team has also been excellent, always performing a thorough job and never rushing thru the process. 

The simplicity of architecture since the nodes can be directly connected. There is no need for a storage network unless you exceed three nodes of storage this is a large cost saving for most organizations that do not have extremely large datasets.

StarWind's VCA also provides a great TCO for the provided features and costs versus other solutions.

What needs improvement?

I would love to see more vendor selection to be available for the HCA/vSAN appliances. All the appliances are currently Dell, and the additional cost savings could be found with Supermicro or Lenovo configurations. 

If StarWind's proactive support alerting could also have an email integration or work with a PSA system so we open alerts when StarWind has an event generated, it would be great. Right now, we operate off the alerts being sent to StarWind and their proactive service team is reaching out to us to work on remediation.

Buyer's Guide
StarWind Virtual SAN
November 2024
Learn what your peers think about StarWind Virtual SAN. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for over five years.

What do I think about the stability of the solution?

In our experience, it has been extremely stable. We have several clusters deployed and have never had any large issues with any of them.

What do I think about the scalability of the solution?

The solution is very scalable. You can add nodes to increase computer and storage. You only need to add storage networking once you exceed three nodes.

How are customer service and support?

Support is prompt and usually, they can meet via Zoom in just a few minutes from the creation of a support request/ticket.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously we have used other SAN solutions that did not provide the same level of redundancy or support.

How was the initial setup?

The initial setup was very straightforward and well-documented. When purchasing a vSAN, the appliance setup is included with StarWind, and they can do most of the setup with you over a Zoom call.

What about the implementation team?

We used a mix of in-house and vendor support. The vendor's level of expertise is excellent. I've never gotten off a call without a solid answer being provided.

What was our ROI?

Our ROI was achieved within 36 months of deployment. We ran our first vSAN cluster for 60+ months before replacing it with a new vSAN cluster.

What's my experience with pricing, setup cost, and licensing?

The setup is the most cost-effective as a two or three-node cluster yet is still cost-effective in larger configurations.

Which other solutions did I evaluate?

We evaluated several solutions, including SCALE, Dell EMC, Dell MD Storage Arrays, HPE 3PAR, and others.

What other advice do I have?

Starwind's vSAN software is available on their websites and you can set up a test environment to vet the product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: We use Starwind HCA for all our internally hosted infrastructure and resell to clients that have the same business uptime needs.
PeerSpot user
Edward Wordsworth - PeerSpot reviewer
Technical Support Manager at Support IT
Real User
Offers great performance, increases the load, and maximize the return on hardware infrastructure
Pros and Cons
  • "We went from "no way DB applications would have good performance" to "Wow! We can now actually have a DB running and have some VMs running at the same time.""
  • "This is a great product."

What is our primary use case?

I started using StarWind to maximize the return on hardware infrastructure.

We had multiple slow disks and required multiple HyperV servers to run simultaneously with business-grade speed. After some time and research was connected with StarWind vSAN and then set up the vSAN environment and was really surprised to see how fast the "average" hardware was performing inside the virtual environment. We met the target, and we also had more resources than previously thought as the performance was so good.

How has it helped my organization?

I found that StarWind vSAN provided an excellent return on investment and had a performance that blew my socks off. 

We increased the load within the storage we already had as StarWind was able to more than double the speed throughput on IOs by leveraging memory as a cache for read/write operations.

Now we also had a way of leveraging our really old hardware to create fast storage for a testing environment. Also, it is really useful to access large cheap storage for lab environment testing.

What is most valuable?

If you test the average speed on SATA hard disks, you'll note an average of anywhere around 80-160MB/s - not really great for multiple HyperV Virtual Machines. Just as I thought I couldn't possibly get them to go faster, I found StarWind vSAN and decided to give it a go; after some testing and tuning with how the memory cache works, I was amazed and how far I could push the HDD, memory, and CPU whilst running virtual machines. 

It is truly amazing that the PC's memory was turned into a storage cache and leveraged storage input/output at that speed. 

We went from "no way DB applications would have good performance" to "Wow! We can now actually have a DB running and have some VMs running at the same time."

What needs improvement?

Given the requirements we had in our office, we needed StarWind vSAN to be able to re-purpose average hardware for use in multiple virtual machine scenarios without having to outlay more CAPEX on hardware. We also needed good technical support and a robust, reliable option with predictable outcomes. 

Fantastically, StarWind offered all that and more. It is rare in our industry to find something that takes efficiency to the Nth degree, and I am all about efficiency and saving people time and money. This is a great product.

For how long have I used the solution?

I've used the solution for two years. 

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

The product offers great service and support.

How would you rate customer service and support?

Positive

How was the initial setup?

It was easy to set up and the support is good.

What was our ROI?

It has great ROI. We were able to maximize the use of old and new equipment.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
StarWind Virtual SAN
November 2024
Learn what your peers think about StarWind Virtual SAN. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
Kevin Kastberg - PeerSpot reviewer
Software Consultant at Brightkast
User
Integrates well with HyperV and storage solutions and expands easily
Pros and Cons
  • "We have been able to use more on-prem hardware to reduce cost and also use old disks that we do not trust enough for ordinary RAID or usage."
  • "The setup and documentation for the installation with the free version could definitely be improved."

What is our primary use case?

We have used vSAN as an SDS storage solution with fiber channel JBOD chassis as hardware and integrated the SAN with HyperV to supply storage to VMs. 

The setup was required to expand our storage capabilities, and when looking for solutions, we wanted an SDS system for easier management of new disks and disk failures. 

Our system, therefore, consists of many disks with varying quality, which for us is the true benefit of vSAN since we now can trust different levels of degraded disks and still stay certain that we will not lose data.

How has it helped my organization?

We have been able to use more on-prem hardware to reduce cost and also use old disks that we do not trust enough for ordinary RAID or usage.

The storage system has been a great expansion of our capabilities to store large amounts of data since we previously relied on cloud storage which became exponentially more expensive as we expanded our data collection and our pipelines which required more virtual machines and hence more storage. 

With the web GUI available, it also became easier to monitor disk health instead of always logging in to the respective storage servers and checking status, which sometimes only was available during boot in raid controllers.

What is most valuable?

For us, the SAN solution needed to integrate well with HyperV since that is what we currently use - although we are planning to add an ESXi hypervisor which made vSAN optimal (since it is hypervisor-agnostic and we can select whatever hypervisor we want in the future without the need to redo our storage system).

Furthermore, we have a lot of fiber channel disks lying around, which we had no good use of. Therefore vSAN was great since we could easily integrate these into our storage system and also distribute block storage via fiber channel to the hypervisors and other storage-requiring servers.

What needs improvement?

The setup and documentation for the installation with the free version could definitely be improved. It took some time to get it up and running; however, when running, it worked well. 

The setup is done in PowerShell and requires quite some knowledge about how to navigate windows through Powershell. Fortunately, there were scripts available to help out. That said, the documentation was not that thorough in helping me understand the scripts. This is definitely room for improvement since it would be nice to quickly get up a demo of the SAN running to evaluate if it works as one expects, which it did in our case.

For how long have I used the solution?

I've used the solution for two months.

What do I think about the scalability of the solution?

The scalability is great. It integrates with all hypervisors, and disks can easily be added.

How was the initial setup?

It was far from the easiest implementation; however, we got it working.

What about the implementation team?

We implemented the solution in-house.

Which other solutions did I evaluate?

We looked into TrueNAS and Windows storage spaces.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1825488 - PeerSpot reviewer
Director Of Technical Services at D-J Engineering, Inc.
User
Quick to set up, lowers costs, and offers easy training
Pros and Cons
  • "Training is also easy as it is just one system to learn."
  • "We just need more integration with Veeam."

What is our primary use case?

We use the StarWind Virtual SAN in a HA stack. We then use readily available HPE servers (DL380DL - 26 disk) to be the hardware. This allows us to have reliable hardware with reliable software and no downtime. It also drives costs down to almost nothing compared to hardware-based SAN devices. 

Year after year costs are also down with not needing to keep hardware warranties up, due to parts being available easily. Overall, we have saved many thousands of dollars by going this way. We see no difference in IOPS or any other performance metrics. 

We have also tested the high availability a few times (once on purpose and a few not). It seems to work flawlessly.

How has it helped my organization?

We are able to scale our storage much easier and cheaper than we would with traditional SAN or NAS systems. 

The cost justification is very easy since the overall cost is literally support for the software. We do not keep any sort of hardware support since we can just buy hardware as needed from anywhere. This means that you have to have some knowledge of hardware if you are picking it out - or their support is more than willing to help. I like this as it allows me to pick out how resilient I want my system to be and how much I want it to cost.

What is most valuable?

The ability to use off-the-shelf standard servers to increase storage space is great. For example, we use Gen 9 DL380 servers with 26 bays. This allows us to migrate to newer hardware at any time without having to buy new shelves or head units of expensive SAN solutions (or even worse, have multiple SAN support contracts going at once in order to swing data between them). This also makes it so we can easily keep older data without immense cost to our organization. 

Training is also easy as it is just one system to learn.

What needs improvement?

We just need more integration with Veeam. Overall, I like the fire and forget model, so really there isn't an immense amount of things that I would request. 

Possibly some reporting via SMTP of some metrics would be nice to have. That said, quite honestly I get that from enough systems already and end up ignoring most of them. 

If this was something I was logged into every day then maybe I would request more features. Then again, I would be more concerned with its quality (we shouldn't need to log in daily). I'm not really sure what more to ask for.

For how long have I used the solution?

We have been using the solution for around six years.

What do I think about the stability of the solution?

Been using the solution for six years and have not had it fail.

What do I think about the scalability of the solution?

I have scaled quite large. It scales well.

How are customer service and support?

Technical support seems responsive. We've only used them a few times.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had three different systems (Dell PowerVault, HPE Lefthand, Lenovo NAS) and they were expensive to keep and more expensive to expand.

How was the initial setup?

The setup takes about five minutes.

What about the implementation team?

I implemented the solution myself. 

What was our ROI?

The ROI is almost immediate.

What's my experience with pricing, setup cost, and licensing?

I'd advise new users to just do some homework on what they need. Pick out hardware that can support it and get a license. The setup would be about 5 minutes.

Which other solutions did I evaluate?

Yes, we looked at Dell PowerVault, HPE Lefthand, and Lenovo NAS.

What other advice do I have?

The solution offers great ROI.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1684866 - PeerSpot reviewer
CIO at a renewables & environment company with 11-50 employees
Real User
Excellent support, great performance, and offers very good resiliency
Pros and Cons
  • "Having the ability to scale horizontally if needed is a huge plus for future growth."
  • "Although minor, some of the documentation could be rewritten to be clearer."

What is our primary use case?

I use the solution for running vSphere for a highly tech-driven SMB. We are running a 2-node vSAN for running ~40 VMs servicing mostly internal users. We are running VMs/apps that are either compute-intensive, storage-intensive, or memory-intensive.  

We have limited staff and staff time for managing infrastructure so it was important for us to find a solution that works well and doesn't require a lot of daily human interaction.  We like rock-solid solutions that just work. StarWind vSAN provides us with exactly this.

How has it helped my organization?

StarWind vSAN has provided us with improved performance (since the storage is Direct Attached and therefore faster than a SAN). It has reduced single points of failure (the compute and storage are fully duplicated) and reduced maintenance since we no longer have to manage a separate SAN or storage networking. Furthermore, our hardware is simplified taking up less room in our rack and requires far less wiring.

On another note, StarWind vSAN has improved our organization by providing us with third-party proactive support to help us diagnose issues quickly - especially when we don't notice them right away.

What is most valuable?

The solution offers fully redundant computation and storage.  

We are now more tolerant of hardware failures without vastly reduced performance or increase human workload.  

We are very sensitive to making sure our infrastructure is reliable, bulletproof, and resilient to issues. StarWind vSAN helps with this since we now have two identical nodes with compute and storage that can both independently serve our needs without and a drastic reduction in available services or reduction in performance.  

On top of that, having the ability to scale horizontally if needed is a huge plus for future growth.

What needs improvement?

Although minor, some of the documentation could be rewritten to be clearer. Some of the documents are not the best at describing how the StarWind vSAN system is designed or implemented, and although unimportant (as "long as it works") it is still nice to read the nitty-gritty details.  

Some of the documentation is a bit rough in spelling or sentence structure. I would imagine this is due to translation and non-English as the primary language. These are not deal breakers since the support staff is very helpful.

For how long have I used the solution?

I've used the solution for less than 6 months.

Which solution did I use previously and why did I switch?

We switched products due to an expiring warranty as well as the need for a general hardware refresh. We were also looking for newer and better; we wanted to improve resiliency, improve server/application performance, reduce rack space utilization and wiring, and just get an all-around new solution since the IT market has changed quite a bit since our previous refresh (about 6 years prior).  Ultimately, the new StarWind solution reduces our single points of failure and improves our system performance.

What's my experience with pricing, setup cost, and licensing?

The cost structure for us was on par with just a general server plus a SAN purchase, however, we would not have received the pre-configured software, the reduced single points of failure, the reduced wiring complexity, or the proactive support.  

Which other solutions did I evaluate?

We looked at VMware vSAN and a generic server plus SAN solution.

What other advice do I have?

I would highly recommend StarWind vSAN for pretty much any SMB infrastructure project.  The reduced single points of failure, increased performance, and reliable support is great.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1423983 - PeerSpot reviewer
IT Manager at WARREN COMMUNITY HOSPITAL INC
Real User
Impressive speed performance and high availability has improved our user experience
Pros and Cons
  • "Speed and high availability have been the most valuable for us."
  • "I think the setup could be streamlined a bit."

What is our primary use case?

We use this product in our VMWare vSphere environment.

We use vSphere 7 Enterprise Plus and have a four host system. All four hosts have matching solid-state storage in a raid 10 array. We have two pairs acting as sync pairs so that one host in each pair can fail before we lose access to the VMs on those hosts. They are connected via 40GB redundant links for both iSCSI and sync.

We have really tried to focus on both speed and redundancy and feel that this setup was the best way to accomplish that goal.

How has it helped my organization?

StarWind vSAN has translated to a huge improvement in speed and high availability compared to our old iSCSI shared storage solution. Previously, we had a network-attached storage device with tiered arrays. Part of it was a standard spinning disk and the other was solid-state drives.

With this new solid-state local storage, we have massively improved our user experience.

The sync functionality is amazing as well, compared to our old replication system, in that it happens in realtime as data is written so that high availability is as fast as possible.

What is most valuable?

Speed and high availability have been the most valuable for us. Again, I would say the speed for our users has been extremely valuable. I wouldn't say it was terrible before but you know it's fast when normal, non-tech-savvy users are asking if we upgraded something because some local database app feels faster today!

From a business continuity standpoint, I love how it has improved our failover processes in vSphere. Having the data replicate in real time between host pairs has almost completely automated the process. 

What needs improvement?

I think the setup could be streamlined a bit. I was already familiar with iSCSI and setting up shared storage, but the abstraction process of getting from configuring the raid array on the local host machine, and making sure all the correct values are set to get the best performance, was a bit finicky.

Then, you had to prepare the appliances on each host and again make sure your VMDKs are properly formatted and then mounted correctly so they can be shared as iSCSI disks. It just felt like a lot of opportunities for a user to make big mistakes that would affect the end performance.

I was very impressed with the tech who walked me through the whole process, as I'm just not sure I would have gotten there on my own. 

For how long have I used the solution?

We have been using StarWind Virtual SAN for five months.

Which solution did I use previously and why did I switch?

I did not use another solution prior to this one.

What's my experience with pricing, setup cost, and licensing?

I think the bang for the buck is much better with StarWind Virtual SAN.

Which other solutions did I evaluate?

I evaluated VMware vSAN.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Technology Solutions, Support & Training at UNISONMEDIA Group, Inc.
Real User
Resilient with seamless failover, and the support is helpful
Pros and Cons
  • "Recovery and maintenance are now less stressful and most importantly, it allows our users to keep working."
  • "A mobile app to sync up for overview and status would really be helpful."

What is our primary use case?

We have Microsoft Hyper-V.  StarWind is configured as a two-node cluster with a Windows environment. It is crucial for the Virtual Machines that give us the resiliency of Exchange, 4TB File Servers, Networking Services, Quickbooks Server, Terminal Servers, Virtualized Spam Protection, Active Directory Services, and a few others.

We needed something that allows for better resiliency than the old way of doing things.  We have seen other choices out there but this seemed to be the best one, given our budget and the hardware we wanted to use.

How has it helped my organization?

This StarWind solution has enabled us to be more resilient, once it was set up and tested.

Failover happens very smoothly. Recovery and maintenance are now less stressful and most importantly, it allows our users to keep working.

Before StarWind, we were dealing with an archaic way of synchronizing Virtual machines and data between non-clustered physical hosts and it was very frustrating. Now, things are less hands-on and easier to manage and navigate the virtual environment, including maintenance while other users keep working.

What is most valuable?

We found that robust communications between clusters and synchronization were key and most valuable to us due to the amount of data we were synchronizing.

The expertise from their technicians is very helpful even in the middle of the night, with the right support plan of course. The technical documentation, the follow-up and the details noted on a per-call basis was amazing. We really appreciate that kind of commitment to our success and stability that the StarWind software brings to our business.

What needs improvement?

Built-in Notification would really help and as I understand, their new release has this now.  

A mobile app to sync up for overview and status would really be helpful.

Also, it would be helpful if the software had a few more guides and links/videos on how-to's.

An "Update available" notification within the software would also be helpful and a guided wizard to do the upgrade properly would also be nice and efficient.

A better visual of the SAN storage/actual storage and how it is used would be good, especially when it comes to where the files are located on the disk. 

For how long have I used the solution?

We have been using StarWind Virtual SAN for the last two years.

What do I think about the stability of the solution?

Stability seems great and we have not had any problems with the software.

What do I think about the scalability of the solution?

Seems very scalable, although we chose to have a two-node cluster.

How are customer service and technical support?

This area has been the best for us, especially being new to this technology. The support team was amazing with follow-up and they are super patient.

Which solution did I use previously and why did I switch?

I have not used another solution for the same purpose. This was what I picked based on my research.

How was the initial setup?

Initially, I didn't quite understand the framework and what exact hardware was needed so I had to do some learning. However, once all was in place it went pretty smoothly.

What about the implementation team?

We did our deployment in-house, with help from StarWind.

What was our ROI?

Return on investment for us, I would say maybe breaking even. As I said, I wish the costs were better balanced.

What's my experience with pricing, setup cost, and licensing?

The cost seems a bit steep, and I wish it was less expensive.

Which other solutions did I evaluate?

I have looked at Nutanix and VMware.

What other advice do I have?

Mainly that the costs would be less expensive.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Owner at Split Digital LLC
Real User
Reduced our overall maintenance and overhead by having to only maintain physical boxes for one cluster
Pros and Cons
  • "It has reduced our overall maintenance and overhead by having to only maintain physical boxes for one cluster instead of having to manage physical boxes for two clusters."
  • "It has reduced the amount of switching, network connections, etc., because the converged StarWind Virtual SAN allows us to connect high-speed network interfaces between different boxes instead of having to connect SANs via the network, then connect those two clusters together."
  • "If there are domain controllers inside the cluster, there needs to be some sort of logic allowing them to boot independently so all the rest of the domain clients can gain the authority they need to come online."

What is our primary use case?

We use it for data redundancy and failover.

How has it helped my organization?

Instead of having to maintain two completely separate systems:

  1. The cluster where all the data processing is happening.
  2. Maintaining the SAN clustering.

Now, we can do everything in one location, because the storage and processing are all happening on the same cluster. It has reduced our overall maintenance and overhead by having to only maintain physical boxes for one cluster instead of having to manage physical boxes for two clusters. 

It also has reduced the amount of switching, network connections, etc., because the converged StarWind Virtual SAN allows us to connect high-speed network interfaces between different boxes instead of having to connect SANs via the network, then connect those two clusters together.

StarWind is more cost effective because it is converged storage. Instead of having to pay for a full-blown SAN, as we did in the past, and having to maintain that SAN as a separate cluster, we now can use local storage on each individual node. So, it reduces the cost and overhead drastically.

NVMe is sort of the future, because it's so fast. In our next round, we will use NVMe drives exclusively for our main storage. Then, we will probably use two and a half inch SSDs for our nearline. 

What is most valuable?

The most valuable feature is the ability to lose a node and not have my systems go down.

What needs improvement?

If there are domain controllers inside the cluster, there needs to be some sort of logic allowing them to boot independently so all the rest of the domain clients can gain the authority they need to come online. We made that mistake at first. We have since moved one of our domain controllers out of the cluster, so everything can obtain whatever authentication it needs on the initial boot. Ultimately, Microsoft says they support it, but we would like to see all of our domain controllers running within the cluster, too. We don't want to have additional hardware just to run domain controllers.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

The stability is excellent. I have had a couple of stability problems, but they weren't related to StarWind. They were related to some power problems that we had in the data center. Once we had those sorted out, everything has been smooth as glass. I did follow their advice in getting network interface cards, and we put in some very fast 40GB network cards. This has helped us a bit because everything happens very quickly, and StarWind support even helped me on the management interface to team the 10GB connections. So, the stability has been phenomenal.

What do I think about the scalability of the solution?

Scalability has been very easy, so far. We have had to resize some of the drives. The most complex thing which we have had to deal with was that one of the servers needed more than two terabytes of space, and it was an MBR formatted drive. I found some tools that allowed me to convert from MBR to GPT without having to reformat the drive or lose data. Then, we were able to expand that, too. Those are normal Windows management tasks, but we were able to do them within the StarWind environment without having to use anything besides one third-party tool for the GPT conversion. That part of the scalability has been excellent because we can just allocate disk space wherever we need it. 

Overall, we have about 200 users. For simultaneous users, who are on all the time during business hours, it is probably closer to 60 or 70.

How are customer service and technical support?

When I've had a problem, I have had someone respond almost immediately. If not picking up the phone and helping me right then and there, it's within approximately 30 minutes. They have been able to help me with every single type of problem that I have had. They have also helped me with entirely different stuff in the server environment, which has helped me tremendously. I pay for that extra support, and I'll upgrade it each time because it's so helpful.

I recently ran into a problem where all my user profile disks were full, and it was not clear to me how to enlarge that user profile disk. Their support person, Artem, just jumped in with me, and within ten minutes, he'd provided me everything I needed for the PowerShell commands. He enlarged the ones that he could. For the ones that were in use, he showed me how to do it. So, when they were no longer in use, I went ahead and enlarged them. Then, I mounted each of them and expanded them to use the space. If I hadn't had him, I'd have had three users who were down today since this just happened yesterday. 

Today, all three of them are fully functional. If I hadn't have had that quick response and willingness to help, it would have created some headaches. Instead, their support works really well. I'm very pleased with the StarWind technical support. It is excellent. I have the Premium support. I have never worked with a company who is as responsive and helpful with everything I run into.

Knowing that I can call the technical support and get a senior level technician if I need it any time is a huge thing. Because if I have to wait until business hours to get a consultant, I have to make an arrangement in the schedule with them, and if it's after hours, you will lose 24 to 36 hours in there. With Starwind, I can get help almost immediately, so its a no-brainer.

I would do the ProActive, except that I have a contract that does not allow me to have third-party monitoring installed on any of our servers. 

The Premium support (or Pro support), which is what I have, is worth every dollar. The ProActive support has the same people running it, so I am sure it is good, too. Unfortunately, I can't take advantage of it because of the contractual obligations that I have.

Which solution did I use previously and why did I switch?

Our SDS software before StarWind was a SAN. It wasn't converged storage. It was a full-blown, normal SAN configuration.

We switched to StarWind because we were upgrading everything all at one. We ran into budget constraints which would make building a new SAN almost impractical, if not impossible, to fit it into the budget. Secondarily, the SAN required a lot of maintenance, and we were looking for a less expensive solution. We also wanted something that would not require so much technician time.

Previously, we had two full-time people taking care of the SAN, cluster, etc. Now, we only have one. So, StarWind cut our technical labor force in half (cutting this cost in half), and we didn't lay anybody off. We were able to nicely redeploy resources.

How was the initial setup?

The initial setup is mildly complex to fairly complex.

For our implementation strategy, we virtualized some of the physical servers, and we already had several virtualized machines. Therefore, as soon as the StarWind environment was set up, I just imported the virtual machines, bringing them up and online. We did a few network configuration tasks to make sure everything worked, then we were good to go.

It only takes me to maintain it once it is up and running. I have a backup person who handles stuff if I go on vacation (or whatever), but it only takes one person to maintain everything.

What about the implementation team?

The StarWind support team goes through it and does the installation with you. It was super easy for me. I learned a lot in the process, but they set it up. The deployment took three hours from beginning to end with just the StarWind support and me.

What was our ROI?

This solution has helped maintain high performance and data high availability on minimalistic resources. Even though we got rid of our SAN, we are still getting higher performance for significantly less outlay, dollar-wise.

It is more efficient on the management side. 

The Log-structured Write Cache (LWC) feature speeds things up for us. Our performance is better than it was on the SAN. However, I don't know if it's directly related to the LWC or whether there is lower latency between the onboard storage and what was the SAN. I'm sure that it helps performance, but I wouldn't know a metric to measure it, specifically.

With the support that I receive from StarWind, it has saved me at least two full-blown, paid Microsoft tickets. For each of Microsoft ticket, we pay about $600 USD a piece for it. While this is not a big cost, it eliminated a headache for us. In addition, we saved on technical consultant costs.

What's my experience with pricing, setup cost, and licensing?

For pricing, you have two things that come into it: 

  1. The cost of the hardware.
  2. The software licensing pricing. 

When we did all the analysis for StarWind, it was approximately 20 percent less than any of the other solutions that we looked at. This wasn't our only criteria, as you don't want to buy the cheapest thing, then find out you have a problem. Also, StarWind isn't the cheapest solution out there, but it is certainly cost-effective relative to the major players. I haven't seen any difference in quality overall. StarWind works as well as any of the major players would have for us.

The scalability limitation for us is its licensing. At some point in the fairly near future, we will probably have to upgrade our license so we can store eight terabytes instead of four. We are currently at four terabytes, but we're starting to knock on the door of that capacity. Going forward, we will probably pay for a license upgrade, then we can add more capacity. We just haven't done it yet.

Which other solutions did I evaluate?

We looked at StarWind Virtual SAN vs VMware vSAN and StarWind Virtual SAN vs Microsoft Storage Spaces Direct.

With converged storage, we studied a lot of solutions and went into them all. We looked at Microsoft's solution for converged storage along with some of the other ones. StarWind had better pricing and deployment strategy. It also didn't have as many hardware requirements, which allowed us to spend some extra money on things that we really wanted, like 40GB network cards.

We read everything we could find when evaluating the solution. When you are doing something this critical with so many users who will be working on it all the time, you can't afford to tinker with it. We not only went and read all the reviews on StarWind, Microsoft Storage Spaces Direct, and VMware vSAN, but we put them in some trials and tested everything on our test network. StarWind was the one that we ultimately decided would fulfill our requirements. Happily, it has lived up to our expectations.

Of course, the support was a huge bonus. You don't know that until after you have put your money in, but once we had purchased it, we found out how good the support was all the way around.

What other advice do I have?

We have plans to increase the usage in the future. As we need data processing capability, we will add more nodes. As we need more storage, we will obviously upgrade the storage licenses. We will need more storage before we need more nodes because we are only using a fraction of our total processing power at this point, but we are slowly starting to fill up on disk space. The time frame for upgrading our disk space will probably be in six to eight months.

We run everything from accounting, databases, email VMs, SQL Servers, etc. on it, anything that someone would expect on an enterprise environment.

We are in the process of installing OS native management tools now. It should make things easier. The Admin Center looks like a good tool.

Follow their recommendations on hardware configurations. The faster you can put in the components, the better the experience will be.

I always recommend everybody do their own research. If you do your research, you will find out that cost-wise StarWind will be more competitive. In terms of form and function, from personal experience, their converged storage system works very well and is extremely reliable. What is most important to a lot of consumers is how good the support is behind the product. While you can research it, you never know until you spend your money. Experientially, their support is some of the best I've ever worked with, even though they are based outside of the US. You're not dealing with Indian accents. They speak very clear English, and there are not the communication issues that you have with non-Western countries.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
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Updated: November 2024
Buyer's Guide
Download our free StarWind Virtual SAN Report and get advice and tips from experienced pros sharing their opinions.