Most of the VMware customers I have been engaging with say they have experienced engagement problems. VMware is trying to sell off the VMware enterprise cost and the whole solution is being sold down to a customer, whereas, usually they would try to intentionally avoid talking about the related Windows license. It's not very eye-catching but it's still sizable and we have implemented several Storage Spaces Direct projects for our customers. Currently, we're working hard to replace some of the special storage and hopefully even replace the harder converged storage, etc. Documentation management could be improved. The reason why this product is not being widely accepted by the public is that it doesn't include intuitive streamline, which makes it far from complete. Storage Spaces Direct is powerful and the performance is amazing, but if you need to deliver a high price-performance ratio and visible performance, you need to have expertise in tuning. Many people will not be able to enjoy this opportunity because it's not included in the training. In this case, you need to have a system integrator. A Complete management UI using a web-based interface would be a beneficial feature. They should also use a direct API — currently, they are only using partial API. Often, our customers need to work with other web-based solutions, so they require full API. I am writing my own API for this reason, and our customers are ok with that, but full API would be a very helpful feature that would lead to much more customer satisfaction. Microsoft should provide support for other channels. Microsoft OS supports other channels, but when they become the S2D storage solution, it's very easy to customize the quality. Technically, you can switch channels and replace your storage, but you will need to store away all of the fiber channel equipment, the hardware, and the cables, which can be very expensive.
