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reviewer1119267 - PeerSpot reviewer
General Manager at a tech vendor with 11-50 employees
Real User
Overall good features, fair pricing and adequate technical support
Pros and Cons
  • "SUSE Linux Enterprise is scalable."
  • "I have not seen an ROI with this solution."

What is most valuable?

My customers are happy with the features and the stability of the code. Also the availability of extended support of each version for a few years after normal support ends. Unique advantages are offered by the special edition SES for SAP applications.

For how long have I used the solution?

I have been using SUSE Linux Enterprise for approximately three years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

SUSE Linux Enterprise is scalable.

Buyer's Guide
SUSE Linux Enterprise
November 2024
Learn what your peers think about SUSE Linux Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,660 professionals have used our research since 2012.

How are customer service and support?

I don't have personal experience with the support - however my experience with selling subscription and support contracts over the years indicates that vendor support is adequate because end-users are happy.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have dealt with the Red Hat solution. 

What was our ROI?

I am not an end-user deploying the solution, so  ROI is not really applicable. However, as the subscription price of the solution is quite lower than comparatively featured Enterprise Linux Server offerings, the ROI should be correspondingly higher.

What's my experience with pricing, setup cost, and licensing?

As with all commercially supported open source software, there is no license fee for this solution, users buy annual or multi-year support subscriptions.

What other advice do I have?

I do recommend this solution to customers who deploy enterprise open source linux systems. If customers order it we sell it to them.

I rate SUSE Linux Enterprise a nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer: Official distributor-reseller of SUSE
PeerSpot user
reviewer1689051 - PeerSpot reviewer
DevOps Strategist at a marketing services firm with 1-10 employees
Real User
Easy to use, gives you more control on a Unix system
Pros and Cons
  • "Linux is easy to use. You have more control on a Unix system."
  • "SUSE could make more APIs available."

What is our primary use case?

We have a large user base and applications that are distributed. So some are on Unix, and others are on Windows.

How has it helped my organization?

Linux is easy to use. You have more control on a Unix system.

What needs improvement?

SUSE could make more APIs available.

For how long have I used the solution?

We've been using Linux Enterprise for almost two years.

What do I think about the stability of the solution?

Linux Enterprise is quite stable.

How are customer service and support?

We haven't had to contact SUSE support thus far.

What's my experience with pricing, setup cost, and licensing?

The price of Linux Enterprise could be lower.

What other advice do I have?

I rate SUSE Linux Enterprise 10 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
SUSE Linux Enterprise
November 2024
Learn what your peers think about SUSE Linux Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,660 professionals have used our research since 2012.
Head of Service at a tech services company with 1-10 employees
Real User
A solution which is easy to use and manipulate, performs well and secure
Pros and Cons
  • "The solution is easy to use, secure and allows for simple manipulation."
  • "In the next release it would be nice to see more integration and better automation of processses."

What is our primary use case?

The solution can be useful for operating systems, such as running certain applications. We use it as a community solution. 

What needs improvement?

In the next release it would be nice to see more integration and better automation of processes. 

For how long have I used the solution?

I have been using SUSE Linux Enterprise for around 20 years. 

What do I think about the stability of the solution?

The performance is good. I am satisfied with it. 

How are customer service and support?

We have a maintenance contract with Oradist, which is the Oracle firm in Tunisia. 

How was the initial setup?

I was not involved in the installation. I am part of the development team, am responsible for the integration of our solution and belong to the BI team. I use Pentaho Business Intelligence and take advantage of the community.

What about the implementation team?

We have 16 people responsible for the deployment and maintenance. 

What's my experience with pricing, setup cost, and licensing?

The license we pay is for Oracle. We make use of the community edition. 

What other advice do I have?

While I don't install the solution, I use it as part of the development team.

The solution is easy to use, secure and allows for simple manipulation. 

I feel no need to modify the interface or GUI. 

The solution comprises our entire server. We have many people who make use of the solution. 

I recommend the solution to others, both SUSE OS and Oracle Database. 

I rate SUSE Linux Enterprise as a ten out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1606152 - PeerSpot reviewer
SAP Director at a tech services company with 501-1,000 employees
Real User
Stable, scalable, and has good support
Pros and Cons
  • "I have not experienced any issues with this operating system."
  • "The initial setup could be simplified."

What is our primary use case?

We use this as our operating system. It's a platform to deploy solutions.

What is most valuable?

I have not experienced any issues with this operating system.

What needs improvement?

The initial setup could be simplified.

I would like to see integration with other solutions.

For how long have I used the solution?

I have been working with SUSE Linux Enterprise for three years.

What do I think about the stability of the solution?

It's a stable solution. I have not experienced any issues.

What do I think about the scalability of the solution?

SUSE Linux Enterprise is a scalable product.

We have approximately 200 users in our organization.

How are customer service and technical support?

Technical support is okay.

Which solution did I use previously and why did I switch?

I have been working with the cloud version of Microsoft. NET Framework for 10 years. We use it for administration processes and finance.

How was the initial setup?

The initial setup is a bit complex. You need to have an expert with the expertise to assist you, but, it doesn't take a lot time.

We have a team of five people to maintain this solution.

What about the implementation team?

You definitely need the help of an consultant for the installation.

What's my experience with pricing, setup cost, and licensing?

I have to pay for a license in order to get support.

What other advice do I have?

I am responsible for project management. I follow up and track the progress and provide reviews to the customers.

I would recommend this solution to others who are interested in using it. That said, there is always room for improvement.

I would rate SUSE Linux Enterprise an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user366516 - PeerSpot reviewer
IT Admin at a financial services firm with 1,001-5,000 employees
Vendor
Compared to Windows, use is more stable and scalable; easy to manage.

What is most valuable?

SuSe has an offline repository in DVD media. It's easy to use, although not as easy as Ubuntu is.

The administration tools are very useful.

How has it helped my organization?

We use it as a webserver: DNS Server and LDAP server.

What needs improvement?

The updating package:

We had trouble installing packages outside of the repository.
There were often conflicts in the existing version;

A depends on B, B depends on C, and etc...so we must upgrade to C and B before installing A.

For how long have I used the solution?

Since 2010.

What do I think about the stability of the solution?

So far the use is very stable and we've never experienced any constraints.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

We do not pay for a subscription, so we do not get support. But out there, there are a lot of forums that can help us to solve the problem.

Which solution did I use previously and why did I switch?

Previously, we used Microsoft products. The expensive license fees made us switch to open source.

Compared to Windows, use is more stable and scalable; easy to manage.

How was the initial setup?

Initial setup is straightforward. They have a very good GUI/user interface.

What's my experience with pricing, setup cost, and licensing?

We're not subscribed to any support. So far, without a subscription, there are no obstacles.

Which other solutions did I evaluate?

We've tried some Linux distro.
Limited internet connection made us look for distros which have repository on DVD.
Ubuntu may be the best choice for beginners if you have reliable internet access.

What other advice do I have?

Look for products that have broad support and community, because it is very helpful when experiencing problems.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user814464 - PeerSpot reviewer
it_user814464Systems Support Specialist at a hospitality company with 201-500 employees
Real User

Although I would agree that Ubuntu is a good choice for beginners, I would not suggest using it in an enterprise environment. CentOS, fedora, or OpenSuse are better for learning enterprise level servers as I have found that most enterprise customers prefer RHEL or SLES over the debian based distros.

reviewer1401510 - PeerSpot reviewer
Team leader technical support at a manufacturing company with 201-500 employees
Real User
Top 20
Stable, scalable, and easy installation
Pros and Cons
  • "The stability of the solution is good. We have not had any issue with performance."
  • "The interface could improve."

What is our primary use case?

We are using SUSE Linux Enterprise for application management.

What needs improvement?

The interface could improve.

For how long have I used the solution?

We installed this solution seven years ago and we are not using it very much. I have been using this solution for approximately six years.

What do I think about the stability of the solution?

The stability of the solution is good. We have not had any issue with performance.

What do I think about the scalability of the solution?

We have not had any issue with the scalability.

We have approximately five people using this solution in my organization.

How was the initial setup?

The installation was not difficult.

What about the implementation team?

The deployment took a team of two and if you had administrators it would be convenient.

What's my experience with pricing, setup cost, and licensing?

There is a free tier and a paid support tier. If you do not need support, then the solution is free to use. If you need support then there is an option for that as well.

What other advice do I have?

We are not using this solution very much anymore and we are moving away from this platform.

I rate SUSE Linux Enterprise an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1692921 - PeerSpot reviewer
System Engineer at a tech services company with 11-50 employees
Real User
Open-source, reliable, easy to use, and has good support
Pros and Cons
  • "It's a flexible solution."
  • "I would like to see GUI improved, it could be more user-friendly."

What is our primary use case?

SUSE Linux Enterprise is a critical component. We also use it with SUSE Rancher. 

This solution is used to run the master node of Kubernetes and Rancher, which are co-dependent, and it does not run on Windows.

What is most valuable?

It is very powerful and different from Windows.

It is very simple to use.

You don't have to click, you just enter the commands.

It's a flexible solution.

What needs improvement?

I would like to see GUI improved, it could be more user-friendly.

For how long have I used the solution?

I have been using SUSE Linux Enterprise for seven months.

What do I think about the stability of the solution?

SUSE Linux Enterprise is a stable product.

How are customer service and support?

Technical support is very strong. Many resources can be found on the internet.

They offer enterprise-level support, similar to Red Hat and SUSE.

We are satisfied with the technical support.

How was the initial setup?

If you are a technical person, the setup is easy, but if you are not, it can be quite complex.

What's my experience with pricing, setup cost, and licensing?

Anyone can use Linux because it is open-source. If you require technical assistance, you will have to pay for it.

What other advice do I have?

I don't have a lot of experience with this solution, I have recently completed my MCA, as well as my internship.

I would rate SUSE Linux Enterprise a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free SUSE Linux Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free SUSE Linux Enterprise Report and get advice and tips from experienced pros sharing their opinions.