Symantec Endpoint Security Enterprise Reviews

We primarily use the solution for its antivirus capabilities. 

The solution works well overall.

You can scale the product.

The solution is secure. 

The product has a very good user interface. 

As an end-user, I can't really speak to anything that may be missing from a technical standpoint. It works for me and it is secure and that's enough.

The solution could always be more stable and more user-friendly.

I've worked at my company for two years, and have been dealing with it for at least that long. The company has used it for longer. 

I can't accurately speak to the stability as I don't have to deal with it on a daily basis. I can't say if it crashes or freezes a lot or if it has a lot of bugs or glitches. That said, stability is important and it could always be a bit better.

The solution is scalable and a company can expand it as needed.

We have 1,000 users on the solution currently. If we get more end users, we do increase the usage.

As an end-user, I typically contact our administrator if I run into issues. I do not directly deal with technical support.

I may occasionally need to reach out n order to deal with some patches. That's about it. 

The company is going to another vendor next year. They did use a different product before Symantec, however, I cannot say which product it was.

I did not handle the installation process. I'm not sure if it was easy or difficult to handle. 

In our organization, there is a single person that handles Symantec management. 

I wasn't involved in the installation process and am unsure if the company had someone who assisted them in the implementation process. 

I don't deal directly with the licensing process. I can't speak about the exact price. 

We are using the latest version of the solution. The cloud version automatically updates. 

I'm just an end-user of the product.

I would rate the solution a ten out of ten.

We use Symantec Endpoint Security Enterprise for making sure users, wherever they are, are getting antivirus updates.

We also use this solution to manage all PCs in terms of getting their security patches updated, and we can do this from the management console.

Device control is another use case for Symantec Endpoint Security Enterprise, e.g. we can block user devices such as USBs or external storage devices. We can also block or allow some applications to run on the endpoints. We can also keep track of the patches, e.g. Microsoft patches, antivirus patches, etc., and find out if they are up-to-date.

We use this solution for identifying endpoint threats and mitigating those threats.

These are all straightforward and simple use cases for Symantec Endpoint Security Enterprise.

The features I like most about Symantec Endpoint Security Enterprise is its basic antivirus features and everything it offers. e.g. the scan engine is much better now compared to the previous versions because it became smarter.

The number one feature I like about this solution is machine learning, and the number two feature would be the application and device control features.

An area for improvement for Symantec Endpoint Security Enterprise would be its firewall features, in particular, this solution needs to provide more control over the firewall.

I've been using Symantec Endpoint Security Enterprise for more than four years.

I find Symantec Endpoint Security Enterprise stable.

Symantec Endpoint Security Enterprise is scalable.

I find the support for Symantec Endpoint Security Enterprise satisfactory.

Installing this solution was simple and straightforward. It didn't take a whole day, e.g. it didn't even take half a day.

We implemented Symantec Endpoint Security Enterprise in-house. We are system integrators.

The license for Symantec Endpoint Security Enterprise is paid. It's not available for free, but there is a trial for 60 days. It's a paid solution.

I was able to evaluate Trend Micro and McAfee.

I have experience with endpoint protection solutions. I have used Symantec (Broadcom), particularly Symantec Endpoint Security Enterprise, Trend Micro, Acronis Data Protection, and McAfee EDR. These are the main antivirus solutions I've worked with.

Symantec Endpoint Security Enterprise can be deployed both on-premises and on cloud. I'm using its latest version.

Deployment of this solution only requires one person, e.g. an admin will do.

I'm recommending this solution to others who may want to start using it.

I'm rating Symantec Endpoint Security Enterprise nine out of ten.

Our company is both an end user and a partner for Symantec.

We use the solution for detection. 

Symantec Endpoint Security Enterprise needs to improve its manageability. It is not easy to manage. 

I have been using the product for four months. 

I rate Symantec Endpoint Security Enterprise's stability an eight out of ten. 

I rate the product's scalability an eight out of ten. 

I rate the product's deployment a seven out of ten. It is quick. 

We have seen ROI with the product's use. 

I rate the tool's pricing a six out of ten. 

I rate the product a seven out of ten. 

Some of our clients don't have on-premise servers within their environment. In this case, the product provides an easier way to deploy antivirus software without the servers. Also, it is quite affordable.

The software can be deployed within a hybrid environment. It doesn't require an on-premises server to manage it. It allows us to monitor the machine to check if it is up-to-date and not lagging.

There could be a pop-up notification at the users' end whenever the software expires. At the moment, even after it expires, the machine shows it is up-to-date. It becomes challenging to explain to the customers that the licenses need to be renewed.

We have been using Symantec Endpoint Security Enterprise for more than ten years. At present, we are using version 14.

The product is highly stable. I haven't encountered any stability issues in the past years.

The product is suitable for medium-scale businesses. One of our clients has 90 end-users; the other has 50 and 20 users. I rate the scalability a ten out of ten.

I haven't contacted the product's technical support team directly. We take help from a support vendor, which is quite efficient and helpful.

Positive

I rate the initial setup a ten out of ten. The deployment time depends on the internet speed at the client's site, as the installation is cloud-managed.

I rate Symantec Endpoint Security Enterprise's pricing a two out of ten.

I always recommend Symantec Endpoint Security Enterprise to all the customers. It is the best tool. I rate it a ten out of ten.

We are using the virus shield, the firewall portion, and have the virus and spyware protection installed. It's used for the most part for security purposes. 

The solution is providing our organization with the necessary minimum level of protection against malware, spyware, and some behaviors on the user side.

The solution is very cheap. It's the cheapest option and delivers the most basic protection we need.

I prefer other antiviral solutions. This isn't the best option, beyond the price.

I prefer solutions like Kaspersky which provides me with a better understanding of our environment. Symantec needs more detailed information. It would help with compliance. There are a lot of constraints using SEP.

In the past, I experienced companies that protected themselves with Symantec, suffering some attacks. Other solutions had better levels of protection.

SEP can run on each and every OS. That said, Mac is a fragmented one. Sometimes there are applications running on the Mac environment and we find that SEP is collapsing, so it's a pain point right now. It should work to be more stable within Mac environments.

I've used the solution since I've been at this organization, which has been about two or so years now. 

I'm not operating and managing the tools, so I have no visibility on the reliability and general ability of this solution.

From my end, it's working well on my computer and seems stable in terms of my own personal usage. 

We have w0,000 endpoints across the globe. Each and every one is protected with Symantec Endpoint Protection, unless a client is requesting to do it in a different way. The product is used regularly. It simply runs as necessary in the background. 

I have not personally been in contact with technical support as it's not an aspect of the solution I cover. I can't speak to how helpful or responsive they are. 

I'm also familiar with Kaspersky and I have noticed it's better for compliance and provides better details. However, Symantec is cheaper. 

When I was a transaction processor, I used Kaspersky due to the services they provide. Their tool was much wider than the previously used Symantec Endpoint Protection, however, that was four or five years ago. Therefore, my experience with the version of Symantec compared with Kaspersky is not relevant anymore. During the last five years, both solutions have improved and changed a lot.

I was not involved in the initial setup and I was not there when it was originally implemented.

I don't handle any aspect of the licensing or billing of the product. I can't speak to the costs involved. 

That said, it's my understanding that we use it as an organization due to the fact that the pricing is relatively reasonable.

My organization is a customer and an end-user.

I don't know which version of the solution we are running in our environment. I am the governance lead and I'm not dealing with the specific technology parts. I'm not following which version we are using unless I have to provide this information to an audit.

I would advise any user to, before purchasing any solution, do a proof of concept. When you have the proof of concept, the users are able to understand how the system will behave in their own environment and this is critical.

If a user decides to do a POC, it's also very important to include each unique environment during the process. For example, if they have a Macintosh environment or some other special kind of service or application that may interact with the solution, they need to do the test. That's universally good advice, not just for Symantec. 

I would rate the solution at a five out of ten with the caveat that I am not technically involved in the solution. I'm not very hands-on with it. 

We are using Symantec Endpoint Security Enterprise for vulnerabilities, it is an antivirus solution. Our company needs to have a security solution.

I have been using Symantec Endpoint Security Enterprise for approximately four years.

We have 10,000 people using this solution in my company.

I have contacted support and the speed of resolution could be faster.

Symantec Endpoint Security Enterprise is a simple solution to implement. It took us half a day to complete the process.

The price of the solution is very low. There is an annual subscription to use the solution.

The company does not exist anymore. We have switched to another solution.

I rate Symantec Endpoint Security Enterprise an eight out of ten.

We use the solution for endpoint protection.

Every feature in the product is good. Device Control is very user-friendly. Application Control and firewall features are also valuable.

The product must develop some virus definition features.

I have been using the solution for almost four years. The version is updated automatically.

The tool is stable.

The solution is scalable. We have 50 users in our company.

The technical support is good. We go through a local vendor.

Positive

The solution was easy to implement. It was user-friendly.

A single admin is enough to manage the solution.

The price of the solution is okay when compared to other products.

Overall, I rate the product an eight out of ten.

The solution provides security protection against threats. I'm an administrator.

The solution is stable with good customer service. 

The solution is not user-friendly, it's difficult to find what you need, it takes time and you really need to know where to search. I'd like them to implement an easier way to search data.

I've been using this solution for three or four years.

The solution is stable although I hope we'll move on from it and use an EDR product or something similar.

I don't have direct contact with customer support but my colleagues find them to be responsive and work hard at offering solutions.

I wasn't around for the implementation. We have over 1,000 users and there are servers and other machines using the product. If the company grows, it's possible we'll expand the use of Symantec. 

I rate this solution five out of 10.