

CrowdStrike Falcon and Symantec Endpoint Security Enterprise compete in the endpoint security space. CrowdStrike has a slight edge due to its real-time threat detection, cloud-native approach, and comprehensive deployment options.
Features: CrowdStrike Falcon provides real-time threat detection, forensics capabilities, and remote EDR functionality, allowing detailed incident investigations and crisp reporting. Its lightweight design minimizes system performance impact and offers cloud-native flexibility with a managed updates framework. Symantec Endpoint Security Enterprise is noted for its firewall and intrusion prevention, providing balanced protection with extended security features. It is praised for its simplicity and thorough threat detection, making it ideal for enterprise environments.
Room for Improvement: CrowdStrike Falcon could enhance its dashboard functionality, integration with other security technologies, and support for legacy systems while improving reporting capabilities and machine learning. Symantec Endpoint Security Enterprise might benefit from more intuitive user management, better cloud integration, enhanced firewall control, and a more user-friendly interface. Users of Symantec often focus on firewall and interface enhancements.
Ease of Deployment and Customer Service: CrowdStrike Falcon offers flexible deployment across private, public, and hybrid clouds, with a robust support system including dedicated reps. However, users report that response times could be improved. Symantec typically sees on-premise or hybrid cloud deployments, with support services noted as helpful yet less personalized compared to CrowdStrike. Symantec's users appreciate technology understanding but seek faster response times.
Pricing and ROI: CrowdStrike Falcon is seen as more expensive but delivers excellent value with feature-rich offerings and reduced operational costs. Free trials and negotiable pricing help justify its premium for many. Symantec Endpoint Security Enterprise is reasonably priced for its feature set, though additional EDR costs can be a barrier for smaller organizations. It offers flexible licensing for tailored protection levels. Both solutions show positive ROI through reduced operational efforts and quick incident resolution.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
It's very easy to deploy without many IT admins, saving time.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
They could improve by initiating calls for high-priority cases instead of just opening tickets.
The support site for accessing new software is complicated, despite necessary multi-factor authentication.
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
The biggest issue occurred when every computer worldwide experienced a blue screen.
I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
The solution is exceptionally stable.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
Many customers are seeking modern protection features such as MDR (managed detection and response).
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The licensing cost and setup costs are affordable.
The solution is a bit expensive.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Being an EDR solution, it helps us identify attacks in real-time.
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production.
| Product | Market Share (%) |
|---|---|
| CrowdStrike Falcon | 7.0% |
| Symantec Endpoint Security Enterprise | 0.7% |
| Other | 92.3% |

| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 34 |
| Large Enterprise | 62 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 7 |
| Large Enterprise | 9 |
CrowdStrike Falcon provides cutting-edge endpoint detection with automatic alerts, real-time monitoring, and seamless integration capabilities. Cloud-native architecture and AI-driven processes ensure scalable protection and efficient threat remediation.
CrowdStrike Falcon is recognized for its robust EDR and threat intelligence features that enhance security and streamline operations. Its lightweight agent minimizes system impact while offering real-time monitoring and detailed reporting. This platform uses cloud-native architecture for scalable, consistent protection, significantly reducing administrative demands. AI and machine learning empower precise threat hunting and behavioral analysis, which mitigates false positives and boosts cybersecurity efficiency. Users seek improvements in integration with other systems, reporting functions, and compatibility with specific operating systems. While the solution handles malware mitigation and threat response efficiently, suggestions for on-demand scanning, enhanced visibility, and better dashboard features are noted.
What are the key features of CrowdStrike Falcon?In technology sectors, CrowdStrike Falcon commonly supports endpoint protection and threat response initiatives, allowing companies to replace traditional antivirus systems with more advanced solutions. In finance, it secures sensitive data across multiple platforms, ensuring compliance. In healthcare, real-time security analysis protects patient data on critical devices like servers and laptops, utilizing AI to enhance cybersecurity defenses.
Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.
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