Executive SummaryUpdated on Dec 18, 2025
CrowdStrike Falcon and Symantec Endpoint Security Enterprise compete in the endpoint security category. Based on feature comparisons, CrowdStrike often has the upper hand due to its AI-driven protection and minimal system impact.
Features: CrowdStrike Falcon offers comprehensive EDR capabilities, real-time threat hunting, and detailed forensics. It is known for its AI-driven protection and minimal system impact. Remote-response features and integrated dashboards are appreciated by users. Symantec Endpoint Security Enterprise is valued for its robust threat analysis and frequent updates, offering strong malware protection and firewall management.
Room for Improvement: CrowdStrike Falcon users seek better integration capabilities, fewer false positives, and improved support response times. There is a demand for better legacy system support and in-depth dashboard functionalities. Symantec users express a need for a more intuitive interface, faster scanning, and better cloud integration, along with easier management, documentation, and enhanced firewall controls.
Ease of Deployment and Customer Service: Deploying CrowdStrike Falcon is straightforward and takes advantage of its cloud-based architecture, though some report delays in support service. Symantec offers flexible deployment options for cloud and hybrid environments, although users sometimes find it complex to deploy and experience satisfaction issues with support.
Pricing and ROI: CrowdStrike Falcon is perceived as more expensive but justified by its advanced features, providing ROI through reduced incident management time and enhanced security. Symantec Endpoint Security Enterprise is seen as more competitively priced, offering reliable endpoint security without the premium cost, though users recognize a need for better value differentiation between enterprise and SMB tiers.
