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Symantec Endpoint Security Enterprise pros and cons

Vendor: Broadcom
4.0 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Symantec Endpoint Security Enterprise offers proactive threat protection, spyware protection, and standard threat catching, all functioning efficiently without an EDR.
It incorporates advanced features like machine learning, device control, and application control, providing comprehensive endpoint security and malware protection.
Firewall management and intrusion prevention are standout features, distinguishing Symantec Endpoint Security Enterprise from other offerings in the market by managing Windows Firewall and offering robust intrusion prevention.
Features like anti-malware and firewall capabilities enhance trust and security by blocking malicious websites and allowing fine-grained control over user device traffic through port management.
Stability and customer support are highly rated, with quick response times and efficient problem-solving capabilities highlighted.

CONS

Symantec Endpoint Security Enterprise should combine Endpoint Detection and Response with Endpoint Protection to match competitors like CrowdStrike.
Symantec Endpoint Security Enterprise needs to provide more firewall controls and improve overall firewall features.
Symantec Endpoint Security Enterprise has seen a decline in stability and technical support quality, both of which require improvement.
Symantec Endpoint Security Enterprise's security features need enhancement as it is still possible for hackers to penetrate servers.
Symantec Endpoint Security Enterprise should focus more on cloud security with Microsoft Azure or Amazon AWS.
 

Symantec Endpoint Security Enterprise Pros review quotes

PK
Jan 10, 2023
Anti-malware is the most valuable feature. We trust Symantec for protection, and we like the idea that Symantec is preventing us from accessing certain websites that are known for containing malware.
BO
Oct 9, 2022
The firewall management and intrusion prevention are excellent; those are the critical differences between Symantec and most other products on the market, as they don't manage Windows Firewall or offer intrusion prevention.
MB
Jul 11, 2022
The monitoring and reporting features are pretty awesome.
Learn what your peers think about Symantec Endpoint Security Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
ZA
Mar 15, 2024
It is very easy to use. The user interface is friendly.
NK
Feb 7, 2022
The most valuable features of Symantec Endpoint Security Enterprise are the proactive threat protection and the normal spyware protection which they offer in addition to catching standard threats. It all works well for us even without an EDR.
WAKKAS AHMAD - PeerSpot reviewer
Feb 21, 2023
The best feature is the firewall that lets us allow or block ports. That's a great tool because we can limit specific types of traffic on user devices and apply granular security controls to IPs and ports.
Suresh Bora - PeerSpot reviewer
Feb 7, 2024
The product's initial setup phase was straightforward.
AS
Feb 18, 2022
The solution is very cheap.
WO
Apr 2, 2024
Symantec is a little bit better at remediating or preventing things in general.
Intekhab Ahmad. - PeerSpot reviewer
Feb 8, 2024
The solution is useful for endpoint protection.
 

Symantec Endpoint Security Enterprise Cons review quotes

PK
Jan 10, 2023
It could be more responsive and have fewer delays.
BO
Oct 9, 2022
The solution's browser protection in Chrome needs to be improved, as it's the most troublesome aspect of the tool. I have two devices where the browser protection failed, an issue that has yet to be fixed for two months. When updates occur, the client restarts, and the browser protection for Chrome malfunctions. Broadcom needs to improve their ability to hijack a browser session to filter web traffic because that's important, as well as site blocking. This element is missing in the product; most companies have firewalls with web content filtering to prevent employees from accessing specific sites.
MB
Jul 11, 2022
We are currently looking at CrowdStrike as a replacement option because on-prem support is going away under Symantec.
Learn what your peers think about Symantec Endpoint Security Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
ZA
Mar 15, 2024
Symantec's main priority should be enhancing their support, especially local support for different regions.
NK
Feb 7, 2022
Symantec is selling Endpoint Detection Response as a different solution. If it was incorporated in this solution it would be a good thing. This is what the other vendors are doing, such as CrowdStrike. They offer Endpoint Protection(EPP) and Endpoint Detection and Response(EDR) in the same product. If Symantec had something similar, it would be good for customers, they would not need to purchase two different products and then integrate them. They can have a single agent doing two tasks.
WAKKAS AHMAD - PeerSpot reviewer
Feb 21, 2023
Symantec should revamp its graphical user interface.
Suresh Bora - PeerSpot reviewer
Feb 7, 2024
The scanning area of the product should be made a little faster as it is the only area of concern in the tool where improvements are required.
AS
Feb 18, 2022
In the past, I experienced companies that protected themselves with Symantec, suffering some attacks.
WO
Apr 2, 2024
When we asked the support team to relicense the original piece, the team ghosted us.
Intekhab Ahmad. - PeerSpot reviewer
Feb 8, 2024
Though the product is good, it is not very easy to use.