We use it to control everything that's going on in the system. It's a very good tool to use for a system programmer and for a normal programmer.
Senior Systems Programmer at FDC
As a system programmer it gives total visibility, and the ability to deep-dive, into the system
What is our primary use case?
What is most valuable?
As a system programmer I can see deep into the system, where nearly everything is at, so it's a very good tool for us to use.
How has it helped my organization?
It's quicker to get information, it saves time.
What needs improvement?
From the demo I attended it looks like all the features I would want are coming.
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What do I think about the stability of the solution?
Very good, no downtime.
What do I think about the scalability of the solution?
It's very good.
How are customer service and support?
I haven't used technical support for SYSVIEW but I have used CA support and it's very good.
Which solution did I use previously and why did I switch?
We were using SDS from IBM. We switched because SYSVIEW is a better product.
How was the initial setup?
Straightforward.
Which other solutions did I evaluate?
You have this and you have SDS from IBM. You can compare the two products. We have an agreement with CA so we took SYSVIEW and it's good.
What other advice do I have?
When selecting a vendor it comes down to the price.
I would recommend SYSVIEW. Use it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
z/OS system Programmer at a tech services company with 1,001-5,000 employees
Interoperability with CA-OPS allows for more automation.
What is most valuable?
- Easy Install
- One consistent interface for all components
- Many interfaces (VTAM, TSO, ISPF, Batch)
- Relatively easy to learn
- Interoperation with CA-OPS
How has it helped my organization?
- It's easier to diagnose problems, and find solutions
- Interoperability with CA-OPS allows for more automation.
What needs improvement?
Better historical reporting.
For how long have I used the solution?
At least 10 years.
What was my experience with deployment of the solution?
No.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
Excellent. No problem with asking How-To questions.
Technical Support:Excellent.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
Relatively simple.
What about the implementation team?
In House.
Which other solutions did I evaluate?
We used TMON before.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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October 2024
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816,406 professionals have used our research since 2012.
Systems Analyst Mainframe at a insurance company with 1,001-5,000 employees
Actions can be triggered by thresholds. Many users have ceased manually performing functions.
What is most valuable?
I really appreciate that actions can be triggered by thresholds. For example, when a threshold is reached, a job can be launched without having to use triglevel, capevent or another option.
Many SYSVIEW users have ceased manually performing functions.
Many sectors of IT appreciate and use the MVS display phase.
How has it helped my organization?
We can easily monitor any batch and CICS event, and this assures us in times of very high workload.
What needs improvement?
I think they could improve the frontend action stage and alert thresholds, for a better and more-usable job action or REXX launch.
Better management of the relationship between a threshold and the start of the response action, be it a job or a REXX, similar to the operation of OPS/MVS (in centers where there is not a SYSVIEW/OPS/MVS pair).
For how long have I used the solution?
We have been using it for 6-7 years.
What do I think about the stability of the solution?
I have not encountered any stability issues.
What do I think about the scalability of the solution?
I have not encountered any scalability issues.
How are customer service and technical support?
Technical support has very good, kind people; they are available and prepared.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
The first time I saw SYSVIEW, I found it straightforward and easy to use. I then encountered some difficulties when I started using it full-time. But now it's alright. In any case, when I speak to the service center, I still discover new product features.
Which other solutions did I evaluate?
Before choosing this product, I did not evaluate other options.
What other advice do I have?
I can easily and highly recommend it.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Oracle DBA at a tech vendor with 10,001+ employees
The integration of CA OPS/MVS to alter and automate the action by threshold setup is the most valuable feature of this product.
What is most valuable?
Our data center uses this as the main product for mainframe system monitoring for hundreds of clients. The integration of CA OPS/MVS to alter and automate the action by threshold setup is the most valuable feature of this product.
How has it helped my organization?
We are targeting the standardization of our mainframe system monitoring product for clients and CA SYSVIEW is our first option, and packaged into our total solution for our mainframe service. Our client can use this product without additional cost while other products additional costs.
What needs improvement?
I would expect this product to be integrated with mainframe Linux system monitoring which is more popular in our mainframe solutions.
For how long have I used the solution?
I've supported this product for about six years. My company has been using this product for 20 years. We're planning to upgrade to R14.1 in next half a year to support our z/OS 2.2 upgrade.
What do I think about the stability of the solution?
In general this product is stable and no major issues are reported.
What do I think about the scalability of the solution?
It's been able to scale for our needs.
How are customer service and technical support?
9/10 - I can always get quick responses for our request and for new release issues we get dedicated experts and coordinators to support our upgrades.
Which solution did I use previously and why did I switch?
Our client used IBM OMEGAMON and other monitoring products previously. We recommended that they convert to CA SYSVIEW which is our global standard, and has a lower cost and full functionality of our standard mainframe solutions.
How was the initial setup?
It is straightforward and we can bring up this product with most default values. We have packaged this product to our SOS repository and this makes it easy to implement to all regions automatically.
What's my experience with pricing, setup cost, and licensing?
I am only technical support and have no idea on pricing and licensing. We have a dedicated team for this.
Which other solutions did I evaluate?
We are evaluating the IBM OMEGAMON product which many of our clients are using. We recommended that they consider CA SYSVIEW first with no additional cost. For IBM OMEGAMON, there is an additional cost involved.
What other advice do I have?
I recommend this product to others due to its easy implementation, comprehensive functionality and good organization of documents.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We're partners.
Systems Engineer at a tech services company with 5,001-10,000 employees
Initial setup was fairly straightforward and technical support is professional.
What is most valuable?
Only the base feature is used.
How has it helped my organization?
It provides much more info regarding the mainframe and interfaces, with ease of use (menus); has many more options available compared to the previous product.
What needs improvement?
Perhaps the CPU usage: When SYSVIEW is accessed via VTAM, the CPU usage is higher than compared to when its accessed via TSO using exactly the same commands, e.g., Display active tasks.
For how long have I used the solution?
I have used it for 12 years.
What do I think about the stability of the solution?
As mentioned, we did have issues with high CPU usage when accessed directly via VTAM but overcame it when accessed via TSO.
What do I think about the scalability of the solution?
We have not encountered any scalability issues.
How are customer service and technical support?
Technical support is professional and very efficient.
Which solution did I use previously and why did I switch?
We previously used a different solution. The main reason we switched was the cost saving but it also provided much more functionality.
How was the initial setup?
Initial setup was fairly straightforward.
What's my experience with pricing, setup cost, and licensing?
I’m not sure about pricing but we have numerous CA products with an overall pricing and license.
Which other solutions did I evaluate?
We evaluated COMPLETE and OMEGAMON.
What other advice do I have?
Do not hesitate; it’s invaluable.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
MTS II - sysengng at a tech consulting company with 10,001+ employees
It allows us to compare historical reports, a feature that's hard to find in other products. We're looking forward to using more than one job name to grab information at once in v12.2.
Valuable Features
Being able to see and to have oversight of everything that happens on the job is critical, and this is what we get with SYSVIEW.
Improvements to My Organization
It's really great to be able to compare historical reports, as it really helps our organizational functions. This feature is hard to find in other products.
Room for Improvement
I think we are going to 12.2 really soon. I'm looking forward to being able to use more than one job name to grab more information at one time.
Deployment Issues
We've had no issues with deployment.
Stability Issues
It’s very stable and very fast. So far we are very happy about this and we hope it continues.
Scalability Issues
It is very scalable and has adapted really well over our years of usage.
Customer Service and Technical Support
We seem to get our answers in a timely manner so technical support seems to be working well. We have no complaints.
Initial Setup
The initial setup is pretty straightforward. We use the CSM to implement it time and time again, and overall it’s just extremely quick and very user-friendly.
Other Advice
It’s definitely better than SDFF and JCL as they are going nowhere. I haven’t used any other products, but if you want to keep looking back and to see historical data and find out about yourself, then this is the product for you.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Programmer at a tech services company
Provides information about job degradation and analysis.
What is most valuable?
- Job degradation and analysis
How has it helped my organization?
It gives an indication of potential performance bottlenecks.
What needs improvement?
The screen layout could be updated and be more modern looking.
The product has a 1980’s interface and it seems no investment whatsoever has been made in this respect.
It’s a green texted screen, the navigation is poor because you can’t use the cursor for selection.
Exiting the product does not allow for the standard ‘=x’ instruction. You have to Pf3 all the way out.
Great product...terrible looking interface
For how long have I used the solution?
I have used it for 12 years.
What do I think about the stability of the solution?
Sometimes in split screen, it can crash.
What do I think about the scalability of the solution?
We have not encountered any scalability problems.
How are customer service and technical support?
Technical support is fairly good.
Which solution did I use previously and why did I switch?
We have MainView but SYSVIEW is better for z/OS internals.
How was the initial setup?
It was simple to install.
Which other solutions did I evaluate?
Before choosing this product, we did not evaluate other options.
What other advice do I have?
Do it.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Technical Specialist - APS with 501-1,000 employees
We use the predictive analytics with CA Workload Automation iDASH. It's a complex solution but we haven’t run into issues yet.
What is most valuable?
We find the predictive analytics to be the most valuable feature. We are using this a lot with CA Workload Automation iDASH and it is really making a difference for everyone involved.
How has it helped my organization?
I wouldn't say that it's improved the way we function, but that doesn’t mean it won’t and we really feel that so far it’s working well.
What needs improvement?
It's a complex solution, but we haven’t run into issues yet. I have heard of issues from others, but we haven’t seen them. Then again, we are not yet using cross-instance job dependencies in Workload Automation, so we're not sure whether there may be an issue there.
What do I think about the stability of the solution?
It seems stable enough at this stage, but we haven’t unleashed it fully yet. It seems like it will do well.
What do I think about the scalability of the solution?
It is totally scalable. If it wasn’t, we wouldn’t use it. Scalability is an essential requirement.
How are customer service and technical support?
Technical support is knowledgeable and has improved greatly over the years as previously it wasn’t great. When we open even low-priority cases, they respond quickly.
Which solution did I use previously and why did I switch?
We originally wanted to use JAWS, but we figured eventually that we would go with CA because of what they had to offer.
How was the initial setup?
Initial setup was complex.
Which other solutions did I evaluate?
We compared it with JAWS. We chose CA because it just had everything we needed.
What other advice do I have?
Have a good service contract. We can call on their engineers to come as we paid for a certain amount of time and you need someone to show you.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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