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Computer Systems Programmer at a tech company with 10,001+ employees
Real User
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It provides information that supports our duties in problem alerts, problem investigation, and performance monitoring and management.

What is our primary use case?

System monitoring and issue alerting. Problem investigation and resolution. System status and configuration details.

How has it helped my organization?

It pulls together a lot of utilities provided by other tools/products into one consistent umbrella.

What is most valuable?

CICS, JES, and MVS aren't necessarily valuable, just very useful. SYSVIEW provides information that supports our duties in problem alerts, problem investigation, and performance monitoring and management.

What needs improvement?

For one particular environment, the capturing, recording and presentation of IBM CPUMF data would be useful.

IBM Mainframes now produce data on processor cache performance. There is a mechanism for capturing that data within z/OS. It is useful for comparing machines and the impact of the number of partitions and logical to physical processors ratios.

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SYSVIEW Performance Intelligence
October 2024
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For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

We've had no issues with the stability.

What do I think about the scalability of the solution?

It's been able to scale for our needs.

How are customer service and support?

They're very good.

Which solution did I use previously and why did I switch?

We switched due to a corporate directive.

How was the initial setup?

It wasn't very difficult to implement.

What's my experience with pricing, setup cost, and licensing?

I am not involved with licensing, as this is done at a corporate level.

Which other solutions did I evaluate?

I was not involved in the decision to purchase this product.

What other advice do I have?

It is a very powerful and reliable tool with a relatively easy to follow interface.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user349953 - PeerSpot reviewer
Programmer Analyst at a financial services firm with 1,001-5,000 employees
Real User
It lets us see what’s running, what conflict we have, and where we don’t have to bother. It is a complex system, as every view has a different setting panel. Once you get a grasp of it, it gets easier

Valuable Features

A lot of what I use it for is compiling and debugging, and I think it’s beautiful. It lets me know what went wrong with jobs that I've run for testing.

Improvements to My Organization

Using SYSVIEW means we have to bug our tech support a lot less. It lets us see what’s running, what conflict we have in jobs, and where we don’t have to bother.

Room for Improvement

Any functionality that I thought it could improve on is in the most recent release. It is a complex system, though, as every view has a different setting panel. This can be overwhelming for someone coming in, but once you get a grasp of it, it gets easier.

Deployment Issues

We've had no issues with deployment.

Stability Issues

We have never had any trouble with stability.

Scalability Issues

We've had no trouble with scalability.

Customer Service and Technical Support

Technical support has been very helpful. But the community of users has been particularly helful. Someone even helped me ASAP, which was huge.

Initial Setup

The initial setup was complex, as this is a complex system. Each view has its own settings panel, which can be overwhelming.

Other Advice

You should have at least have one person who is up to date with the current release. This can help a lot with setting up the solution and implementation. I also recommend to work hard on becoming familiar with this product, as it is complicated at times.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
SYSVIEW Performance Intelligence
October 2024
Learn what your peers think about SYSVIEW Performance Intelligence. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
it_user480783 - PeerSpot reviewer
Mainframe Support at a tech services company with 10,001+ employees
Real User
It can be used in REXX, batch or interacting with automation. CA-OPS/MVS interaction is particularly good.

What is most valuable?

The CICS and DATACOM optional components are the most valuable.

How has it helped my organization?

We particularly like the versatility of the product. It can be used in REXX, batch or interacting with automation, CA-OPS/MVS interaction is particularly good. For example, OPS/MVS will trigger events that will check SMS storage groups through SYSVIEW and email reports on volume information

What needs improvement?

It needs better documentation explaining the different possibilities of what you can do with the product.

For how long have I used the solution?

I've been using it for over 15 years.

What do I think about the stability of the solution?

We've not had any issues but it's worth testing the product out fully before implementing live into production.

What do I think about the scalability of the solution?

There have been no issues scaling it for our needs.

How are customer service and technical support?

8-9/10 - CA's whole support offering has improved vastly since the 90's.

Which solution did I use previously and why did I switch?

To reduce licencing costs, we merged other products. We needed SYSVIEW as this was the best if not the only monitoring tool for Datacom. We used SYSVIEW to replace CA-LOOK, SAS, MAINVIEW, and could also be used to replace SDSF.

How was the initial setup?

The initial setup is very easy. It is a bit tricky if you have to perform customizations, as migration can be tough, but things improved a lot from v13.0 as you can now have in-house written information in your own libraries and transfer them to the new versions much easier.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free SYSVIEW Performance Intelligence Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Product Categories
Mainframe Management
Buyer's Guide
Download our free SYSVIEW Performance Intelligence Report and get advice and tips from experienced pros sharing their opinions.