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reviewer900240 - PeerSpot reviewer
Sr Technical Architect at a computer software company with 10,001+ employees
Real User
Scalable and customizable but needs to offer better performance
Pros and Cons
  • "The data quality is very good."
  • "The initial setup can be a bit complex."

What is our primary use case?

We are trying to achieve is to have customer vendors fill in various master data. It will be used across the enterprise and will be used for sourcing from a different data sources. Currently, we are working through this process and providing master requests.

What is most valuable?

The match and merge features are very good. They help for, for example, validating visas.

We also use a lot of add-ons.

The data quality is very good. 

The solution is stable.

You can customize the product.

It can scale if you need it to.

What needs improvement?

There are some areas when I compare this to other products where it could be better.  The data quality, workflow, integration of data quality, and the force to master data attributes can be enhanced. 

The performance could be better. 

The initial setup can be a bit complex. 

I would like to see higher-level filters.

For how long have I used the solution?

I've been using the solution for the last two years or so.

Buyer's Guide
TIBCO EBX
October 2024
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What do I think about the stability of the solution?

The performance could be better. We're not 100% happy with it at this time. 

That said, it is a stable product.

What do I think about the scalability of the solution?

We have more than 48 users at this time. 

The solution is scalable and customizable. 

How are customer service and support?

While I haven't been in direct communication with technical support, we do have teams that are able to reach them if they need to. 

How was the initial setup?

The initial setup can be a bit difficult. It's not easy to configure it actually. We need some experience and configuring it right now is an issue. It's not so easy we can start using it on day one. The process is complex due to the level of customization.

The deployment process was long. It took us about three months in total. 

There is a bit of maintenance required. It's periodical. It may require patching every once in a while, for example. 

What about the implementation team?

We had a third-party vendor that helped us implement the product.

What's my experience with pricing, setup cost, and licensing?

I don't handle any aspect of the pricing or licensing. I'm not sure how much the solution costs. 

What other advice do I have?

We're a customer and an end-user.

Currently, we are one version behind. We're going to upgrade to the latest version maybe in two months, however, I'm not sure of the exact date.

I'd advise new users to ensure they understand the scope of their implementation and applicability in their observation. 

I'd rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of Architecture at a insurance company with 5,001-10,000 employees
Real User
Offers good policies and has many possible use cases
Pros and Cons
  • "There are a lot of possible use cases for this Master Data Management tool."
  • "The support isn't great and takes too long. And the pricing can be improved."

What is our primary use case?

There are a lot of possible use cases for this Master Data Management tool.

What is most valuable?

In terms of most valuable features, the policies are really good.

What needs improvement?

The support isn't great and takes too long. And the pricing can be improved.

For how long have I used the solution?

I have been using TIBCO MDM for two years.

What do I think about the scalability of the solution?

We have 510 people using the solution.

How are customer service and technical support?

In terms of technical support - it can be improved. I would give support a 7 out of 10.

How was the initial setup?

The initial setup is not too complex, it's okay. It is medium complexity.

What other advice do I have?

I would advise interested people that you need to understand what it is used for, what the use cases are. It takes money and effort, but it could be very good for you.

On a scale of one to ten I would rate TIBCO MDM a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
TIBCO EBX
October 2024
Learn what your peers think about TIBCO EBX. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Consultant BI-EPM at DVC
Consultant
The support is fast and good, and the program is user-friendly
Pros and Cons
  • "The initial setup is easy and straightforward."
  • "The design should be easier and more visual."

What is our primary use case?

I use this program in my work in the pharmaceutical industry. We develop projects around a product master in the company.

What is most valuable?

The program is very user-friendly and the .com order is easy to design.

What needs improvement?

Sometimes it is a little difficult to find an architect for certain developments. You kind of have to be like technicians to work with this product if you want to make some specific development. So perhaps it could be simplified. The design should also be easier and more visual.

For how long have I used the solution?

I have been using Orchestra Networks EBX for three years now.

What do I think about the stability of the solution?

We haven't had any issues or technical problems so far, so I believe the program is stable.

How are customer service and technical support?

The technical team takes care of the customer and they usually responds quickly. I think we are very satisfied with the support.

How was the initial setup?

The initial setup is easy and straightforward.

What's my experience with pricing, setup cost, and licensing?

The solution is not that expensive because we use JavaScript sometimes for specific developments. 

What other advice do I have?

This is a rather technical solution and you must know that it takes some preparation before you can start working on it. In the future I would like to have a clean proof of the design of the data modem. It should be easy and visual.

I will rate the solution an eight out of ten because I think there are some things to improve and that could be better. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Lourens Janse Van Rensburg - PeerSpot reviewer
Consultant/data engineer at A2zconsulting
Real User
Top 10
Everything is in one place, is easier to use, and it has good API features
Pros and Cons
  • "The API and the data model are very valuable features."
  • "In terms of improvements that this solution needs, it should support big data."

What is our primary use case?

I am a consultant, my job is to implement this solution. I deploy the on-prem and cloud models. 

What is most valuable?

The API and the data model are very valuable features. 

What needs improvement?

In terms of improvements that this solution needs, it should support big data. 

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

It's extremely stable.

What do I think about the scalability of the solution?

It can scale, you need the scalability.

How are customer service and technical support?

They provide very good support. 

Which solution did I use previously and why did I switch?

I previously used several solutions but I couldn't find all the solutions in one place, so I had to piece together lots of separate systems to do the same thing. Now EBX does everything for me. I used the hybrid model but I switched because EBX does everything. Everything is in one place and easier to use.

How was the initial setup?

The initial setup is a little complex. It's not something that users can just quickly do themselves.

What about the implementation team?

I am the consultant that does the deployments. 

What's my experience with pricing, setup cost, and licensing?

I'm just involved in technical, but I understand that its pricing is similar to HP so it is quite expensive.

What other advice do I have?

I would recommend this solution to others who are considering it. 

I would rate it a ten out of ten because it's the best. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1021770 - PeerSpot reviewer
Technical Lead at a tech services company with 10,001+ employees
Real User
Supports 360-degree MDM view

What is our primary use case?

Deployment is super quick. Turn around time is great. The product uses Java as its underlying platform, so integration with external apps is easily achievable. With a huge amount of data (multi-million rows in a table), the tool may slow down.

How has it helped my organization?

Great MDM product. Multiple solutions use this product. I would highly recommend to new customers.

What is most valuable?

  • Deployment is super quick.
  • Turnaround time is great.
  • Supports 360-degree MDM view
  • Great out-of-the-box configurable access permissions.

What needs improvement?

EBX should target becoming horizontally scalable. Currently, it supports vertical scalability only.

For how long have I used the solution?

More than five years.

Which solution did I use previously and why did I switch?

I moved away from Informatica and PeopleSoft.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user146115 - PeerSpot reviewer
National Integration Lead at a tech services company with 1,001-5,000 employees
Real User
​Great integration tool for complex integration environment - large range of adapters and connection software.​

What is most valuable?

Version 5.13 is stable and well supported but uses proprietary Dev environment

Version 6 moves to open source but is not very stable and not very usable.

How has it helped my organization?

Great integration tool for complex integration environment - large range of adapters and connection software.

What needs improvement?

Version 6 needs more work - stay with 5 unless you have to move.

For how long have I used the solution?

Several years.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

The technical support is very good.

Which solution did I use previously and why did I switch?

Replaced SAP PI in some areas - much better and easier to implement.

How was the initial setup?

It takes a while to set up but once installed works well

What's my experience with pricing, setup cost, and licensing?

Has reputation for being expensive - there are cheaper alternatives however don't offer the range of adapters or integration experience that TIBCO has.

What other advice do I have?

TIBCO seems to be emphasizing on analytics and other areas rather than integration which were its roots.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free TIBCO EBX Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free TIBCO EBX Report and get advice and tips from experienced pros sharing their opinions.