I worked for a real estate company and we used this solution to deal with scripting and anything related to documentation; uploading, downloading, etc. The product was built on .NET technology. We also used the product for mobile device performance testing. We had a few devices sitting on the Perfecto cloud, and we integrated those via NeoLoad API. NeoLoad has an integration framework in place for Perfecto so we were able to develop a few scripts, execute them and monitor the performance on a mobile device. I'm a senior test lead.
Senior Test Lead at Birlasoft
User-friendly with easy scripting and the benefit of mobile integration frameworks
Pros and Cons
- "Simple capturing of dynamic variables and simple scripting."
- "The UI lacks sufficient object rendering."
What is our primary use case?
How has it helped my organization?
The significant improvement to the company was in cost savings which is the main reason we migrated from LoadRunner. NeoLoad is about half the price.
What is most valuable?
I have also worked on LoadRunner Micro Focus and JMeter, and when it comes to scripting, NeoLoad is more user-friendly. The capturing of dynamic variables is very simple in NeoLoad and doesn't require the writing of exclusive functions. It's a matter of drag and drop, or choosing an option. Scripting those applications is not a challenging process. NeoLoad is about half the price of JMeter and serves the same purpose. It also has the benefit of mobile integration frameworks which are already in place with the help of APIs.
What needs improvement?
Many applications these days have dashboards, video images, and the like. The rendering of heavy-weighted applications can't be scripted via NeoLoad, so we have to use LoadRunner as an extra client. I think that component could be added to NeoLoad where the UI has more object rendering. For now, we cannot test that in NeoLoad and so people tend to go for the two client protocol of LoadRunner. For now, the GUA still sits on Windows so we do the scripting on our local machine and then transfer them to the cloud. It would be great if we could do everything on the cloud with NeoLoad.
Buyer's Guide
Tricentis NeoLoad
December 2024
Learn what your peers think about Tricentis NeoLoad. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
For how long have I used the solution?
I used this product for two years.
What do I think about the stability of the solution?
This is a stable solution that provides good performance.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The customer service is good. We are based in India, and Tricentis also has an offshore team, so they're available in all time zones. I work on multi-vendor projects throughout the world. The company provides a flexible service and a fast response time.
How was the initial setup?
The installation was simple and was carried out in-house. We initially had some issues with crashing but that was related to Windows and not the product. At the time, I was working with a four-member team.
What was our ROI?
We saw a good return on investment. In my tenure with NeoLoad over two years, I identified around 43 performance defects. That's a huge amount in a relatively short space of time.
What's my experience with pricing, setup cost, and licensing?
A couple of years ago, I paid around $USD9,000 per year for 250 users. The license fee includes web protocol, STTP protocol, and API. There might be an additional cost if you want Citrix, RDP or SAP.
What other advice do I have?
This is a user-friendly and straightforward solution with a good support system. Unlike JMeter or LoadRunner, it doesn't require significant coding knowledge.
I rate this solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Manager Test Automation at Blue Cross Blue Shield of Massachusetts
Simple implementation, helpful support, and priced well
Pros and Cons
- "The most useful aspect of Tricentis NeoLoad was for the web."
- "Tricentis NeoLoad could improve the terminal emulation mainframe. It is not able to use the low code or no code option. You have to code it yourself."
What is our primary use case?
We had three specific use cases we targeted Tricentis NeoLoad for. The first was for services, the second for terminal emulation mainframe applications, and the third was for the web. We are looking for a more cost effective, efficient (low code) alternative to our current framework.
How has it helped my organization?
Tricentis provides great documentation and collaboration.
What is most valuable?
The most useful aspect of Tricentis NeoLoad was the low/no code for the web.
What needs improvement?
Tricentis NeoLoad could improve the range of codeless scripting such as with terminal emulation apps.
For how long have I used the solution?
We did a trial of Tricentis NeoLoad for approximately three months.
What do I think about the stability of the solution?
Tricentis NeoLoad is a stable solution.
What do I think about the scalability of the solution?
We did not have any problems with the scalability of Tricentis NeoLoad but did not fully push the product. We have approximately six or seven people involved in the POC. This included senior engineers and test developers.
We do not plan to expand the use of this solution at this time because it does not meet all of our needs. Would consider a second look in the future.
How are customer service and support?
The technical support from Tricentis NeoLoad is very helpful.
Which solution did I use previously and why did I switch?
We have used Micro Focus LoadRunner. However, it is expensive and there appears to be a declining number of users. Tricentis NeoLoad is more affordable and would better enable our pipeline but has fewer features. We are not in a hurry to change but will continue to review products of interest and will continue monitoring Tricentis product roadmap.
How was the initial setup?
The initial setup of Tricentis NeoLoad was straightforward. We had the installation instructions and the packages, and it took us approximately four hours to complete.
What about the implementation team?
We did the implementation in-house.
What's my experience with pricing, setup cost, and licensing?
Tricentis NeoLoad price is a benefit of using this tool, it is less expensive than some of the other solutions.
What other advice do I have?
I would encourage others to take a look at this solution. It is a good solution and they maintain the technical expertise needed for success.
I rate Tricentis NeoLoad an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Tricentis NeoLoad
December 2024
Learn what your peers think about Tricentis NeoLoad. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
Quality Engineer ( Performance) at a retailer with 10,001+ employees
The solution is easy to learn and use, but they should improve its reporting feature
Pros and Cons
- "The solution's setup was straightforward."
- "It is easier to comprehend the analysis on its on-premise setup but not on its on-cloud setup."
What is our primary use case?
We use the solution for performance testing.
What is most valuable?
The solution is easy to learn and use.
What needs improvement?
They should improve the reporting feature of the solution. It is easier to comprehend the analysis on its on-premise setup but not on its on-cloud setup.
For how long have I used the solution?
We have been using the solution for two years.
What do I think about the stability of the solution?
We faced issues with our on-cloud setup once or twice within the past year. Apart from that, the solution is relatively stable.
What do I think about the scalability of the solution?
The solution's scalability depends on the number of users and what they use it for. We have five or six users in our company using the solution. It scales as much as we require on-cloud. The scalability on-premises depends on the number of hardware and licenses we have purchased.
How was the initial setup?
The solution's setup was straightforward. It took five minutes to complete the process.
What's my experience with pricing, setup cost, and licensing?
The solution is quite expensive. But users can select the features they require and pay accordingly.
What other advice do I have?
The buyers should make a purchase decision depending on the usage of their project protocols. They should use the solution if they have to deal with a load on-premises. It is quite a good product compared with other solutions. But working better for on-premises setup doesn't make it an exceptional product. If you're working with web API only, better products are available.
I rate the solution as a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Test Manager at FirmTec
Straightforward setup, scalable, and stable
Pros and Cons
- "From a functional perspective, the range of tools provided with Tricentis NeoLoad is perhaps the widest."
- "There is room for improvement with the support and community documentation as it can be difficult to find answers to questions quickly."
What is our primary use case?
We use Tricentis NeoLoad to test risk with API calls and make some small automation with the API calls using small Java scripts to take data from the file.
The solution is on-premises and we use a web dashboard which is SaaS but we use on-premise because we mostly work with the clients in its sensitive data that's required, like, only on-premise usage.
The solution is on-premises and we use a web dashboard which is Software as a Service. We prefer on-premise usage because we mostly work with clients dealing with sensitive data that requires on-premise usage.
What is most valuable?
The scalability, support protocols, and features of Tricentis NeoLoad made it easy and straightforward for us to complete the same tasks for our customers in the server cloud. We had to verify the certificate and attach the file within a protocol, which was a challenge in the server cloud.
From a functional perspective, the range of tools provided with Tricentis NeoLoad is perhaps the widest.
What needs improvement?
There is room for improvement with the support and community documentation as it can be difficult to find answers to questions quickly.
For how long have I used the solution?
I have been using the solution for six months.
What do I think about the stability of the solution?
The solution is stable. In the past six months, I have only encountered a few issues or bugs when the program crashed. I believe this may have been due to my own configuration settings.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The technical support is not very good.
Which solution did I use previously and why did I switch?
I previously used Cisco SMARTnet but the generators for reports were difficult to configure on the backend so we switched to Tricentis NeoLoad because it is more user-friendly.
How was the initial setup?
The initial setup is straightforward. We deployed using the manual and did not integrate the solution with anything, such as the CID tool; it was only for small projects.
What's my experience with pricing, setup cost, and licensing?
We used a 60-day trial with ten hours of work per month. The cost is increasing each year.
What other advice do I have?
I give the solution an eight out of ten.
We have three people using the solution in our organization.
As long as the organization's requirements are met, I recommend Tricentis NeoLoad.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Manager IT Performance Testing at a retailer with 10,001+ employees
I particularly like its ease of use, built in monitoring, and their extensive library of wireless devices and protocols.
What is most valuable?
It's got a number of valuable features, the best of which I think are the mobile testing capabilities. It allows for load testing to make sure users can experience apps properly and checks for performance issues on the server side.
I particularly like Neoload’s ease of use, built in monitoring and their extensive library of wireless devices and protocols. We are able to simulate various wireless communication standards such as 3G, 4G etc. with ease.
How has it helped my organization?
A lot of our customers are now using mobile technology, so it's provided us the platform and ability to do mobile testing, which in turn enhances their experience in our store.
What needs improvement?
NeoLoad’s lack of support for a complete protocol suite is somewhat limiting. While they do offer some protocols (Kronos, GWT V2.6) that others do not, they are not a one stop shop for protocol testing. Neotys is considered a forward looking company in the software performance testing world and legacy protocols such as RTE, SAP GUI and RDP are not included in their suite of protocols. I would like to see a more comprehensive offering of protocols with future releases.
For how long have I used the solution?
I've used it for a little over a year.
What was my experience with deployment of the solution?
No, not at all. This was probably the easiest part of it. iIt’s working out really well as it is not taking up much resource and it was very easy to install.
What do I think about the stability of the solution?
We didn't encounter any issues with stability.
What do I think about the scalability of the solution?
No, but to be fair, we don’t have a very large license right now, so this hasn’t become an issue for us. If I plan accordingly, this shouldn’t be an issue over time either.
How are customer service and technical support?
The questions that we’ve had for them, they have answered very quickly. The team here is very skilled and we've managed to resolve any issues we've encountered ourselves. But when we have reached out to them they have been very responsive and they've solved our issues quickly.
Which solution did I use previously and why did I switch?
We haven’t completely switched over yet. We are also using HP Performance Center. We are starting to slowly migrate. The mobile capabilities and the cloud testing capabilities, HP are lacking. I think in the next three to five years we will totally migrate to Neoload.
What about the implementation team?
We did it in-house.
What was our ROI?
We certainly have an ROI, but it is hard to put in to numbers. If I don’t do the testing, how much sales do I lose? Millions of dollars. I can definitely tell you it would be significant.
What other advice do I have?
They have been very responsive. They have even made an on-site visit. It’s been very good, they have had recent turnover but they are managing the transition well and they have even had a top team member reach out to us.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Deputy Manager at BSH
Reliable and easy to use but has limited code
Pros and Cons
- "It offered us an easy to use, limited code option for end-to-end performance testing."
- "We would like NeoLoad to be able to support more protocols. Testing can also be a little tricky at times."
What is our primary use case?
I am a senior performance engineer providing end-to-end performance testing. This involves gathering all non-functional requirements, creating a test plan, and creating a test strategy document. From there, we would start our benchmark and baseline testing based on the tool and protocol of the specific client in order to gather the scripting and the load testing. NeoLoad helps us identify bottlenecks and memory leaks which will help us increase the hardware capacity for the client and/or look at things on the software end including scalability, reliability, testing, and failure testing.
How has it helped my organization?
It offered us an easy to use, limited code option for end-to-end performance testing.
What is most valuable?
Each of the main components - design, runtime, and results - are unique in their own way.
The design offers four components: user part (which is where we would be creating and enhancing scripts while implementing things like pacing, think time, and error handling concepts), servers (which is where we have the service testing of API testing), population (which is where we can plug scripts, create multiple populations, and perform bandwidth testing), and monitors (which is a server-side where we can add credentials to a database or server via SSH details).
Runtime allows us to create scenarios, populations, low variation policies, load generators, and custom load profiles. Other functions include graphs, templates, check alerts, set alerts, check response time, etc.
The results tab provides us with the NeoLoad report which we can segregate.
What needs improvement?
We would like NeoLoad to be able to support more protocols.
Testing can also be a little tricky at times.
For how long have I used the solution?
I have been using this tool for almost nine years.
What do I think about the stability of the solution?
This tool is easy to use. It requires little code implementation thanks to many predefined areas. I have not experienced any stability issues over the past nine years I have been using it.
What do I think about the scalability of the solution?
I would rate the stability as five out of five. Right now we have about 500 users but in the past, we have had roughly 200k. They range from senior performance engineers to performance architects to performance test engineers.
How are customer service and support?
Customer service is fantastic. I have been working with one customer service rep for the past nine years.
How was the initial setup?
Initial installation, registration, and setup were all straightforward and very easy, especially in comparison to other tools.
What about the implementation team?
We were able to implement the tool with our in-house team.
What's my experience with pricing, setup cost, and licensing?
We were able to set up per user basis licensing.
What other advice do I have?
Newer additions such as NeoLoad SAP, Citrix, NeoLoad Web, etc. are excellent extensions with a broad range of new functions.
Organizations should be aware that there are limited videos available on the internet regarding NeoLoad so they should ensure that they receive proper training from the reseller/integrator upon purchase.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Associate at a tech services company with 10,001+ employees
Helps users to extract data from a particular time frame
Pros and Cons
- "With the tool, it is possible to compare NeoLoad test results against baseline and benchmark, and we can make the comparisons in the same window."
- "The debugging part of Tricentis NeoLoad takes time."
What is our primary use case?
In my company, we use the product on the cloud by just filling out and taking the subscription and then starting the application in our environment. In general, I am not aware of the technical areas associated with the product.
What is most valuable?
In Tricentis NeoLoad, there are some good options similar to what Apica offers. If you are planning extraction for eight or ten hours, NeoLoad can extract data from that particular time frame, which is something you can't do in Apica but is present as a good feature in Tricentis NeoLoad. With the tool, it is possible to compare NeoLoad test results against baseline and benchmark, and we can make the comparisons in the same window.
What needs improvement?
The debugging part of Tricentis NeoLoad takes time. Fixing the scripts takes time due to the problem with the debugging part. The debugging part of the product is an area that requires improvement.
For how long have I used the solution?
I have been using Tricentis NeoLoad for a year.
What do I think about the stability of the solution?
My company uses the product on the cloud, so we have no issues with the tool.
What do I think about the scalability of the solution?
At the moment, no one in my company uses the product. I used the tool when I worked with Vodafone's account, but at the moment, our company is not handling it anymore.
How are customer service and support?
I have not contacted the support team of the product since I have not faced any issues with the solution.
Which solution did I use previously and why did I switch?
The debugging part of Tricentis NeoLoad takes time. Fixing the scripts takes time due to the problem with the debugging part. The debugging part of the product is an area that requires improvement.
How was the initial setup?
The solution is deployed on the cloud services managed by NeoLoad. Apache JMeter was also deployed on the cloud.
Not only for Tricentis NeoLoad but also any other tool would require some time to be installed.
What other advice do I have?
Anyone can use the product, but it is important to create templates to focus on, especially if someone wants the business transactions to be easily captured in NeoLoad.
I rate the tool an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 17, 2024
Flag as inappropriateProgrammer Analyst at a tech services company with 10,001+ employees
Everything is handy, with scripting load testing, but the protocol support area could be improved
Pros and Cons
- "I would rate it as eight out of 10 for ease of setting up."
- "The protocol support area could be improved."
What is our primary use case?
We use the product for performance and load testing.
What is most valuable?
It's user-friendly, and everything is handy, with scripting load testing and everything in a single tool. In LoadRunner, we have to use the controller for all those things.
What needs improvement?
The protocol support area could be improved.
For how long have I used the solution?
I've been using the solution for almost a week.
What do I think about the stability of the solution?
From my experience, I would say the stability is good. I've heard about certain limitations, but I haven't experienced any yet.
What do I think about the scalability of the solution?
The solution is scalable for up to 2,000 users, as far as I know.
How was the initial setup?
The solution is easy to set up. I would rate it as eight out of 10 for ease of setting up.
What about the implementation team?
I implemented it in-house on my own. It is open source. I downloaded it, and I was fine.
What's my experience with pricing, setup cost, and licensing?
NeoLoad is expensive, but to my knowledge, it's better than LoadRunner.
What other advice do I have?
I don't have much experience with JMeter, so I don't know much about the differences between the products except that JMeter is open-source and NeoLoad is licenced, proprietary software.
On a scale of one to 10, I would rate Tricentis NeoLoad as seven.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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Updated: December 2024
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