Try our new research platform with insights from 80,000+ expert users
PeerSpot user
Asst Supervisor, QA Automation, Quality Assurance at a insurance company with 1,001-5,000 employees
Vendor
We switched from LoadRunner due to various reasons including cost, ease of use and robust features.

What is most valuable?

Ease of use. Technology support, and robust features.

How has it helped my organization?

We are able to use NeoLoad to quickly expand performance testing to all critical business applications and address some key performance issues.

What needs improvement?

Team Server - Neotys Team Server - This currently stores project data on the local drive. I suggest having Neotys Team Server Data stored on an actual server.

For how long have I used the solution?

Since 2014.

Buyer's Guide
Tricentis NeoLoad
December 2024
Learn what your peers think about Tricentis NeoLoad. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.

What was my experience with deployment of the solution?

No issues. Simple deployment process.

What do I think about the scalability of the solution?

None.

How are customer service and support?

Customer Service:

Excellent.

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

Yes, HP LoadRunner. We switched due various reasons including cost, ease of use and robust features.

How was the initial setup?

Yes, the initial setup process is really straightforward.

What about the implementation team?

In house.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user467826 - PeerSpot reviewer
Performance Test Engineer at a tech services company with 10,001+ employees
Real User
It provides easy mobile performance testing solution for our customers.

Valuable Features

  • Codeless scripting
  • Easy correlation
  • Features for mobile such as WAN emulation collaboration with Perfecto

Improvements to My Organization

It provides easy mobile performance testing solution for our customers.

Room for Improvement

The product keeps its pace with the updates, however I would like them to offer online advance training certification and better support material.

Use of Solution

I've used it for around three years.

Customer Service and Technical Support

They provide very quick responses.

Initial Setup

It is very simple compared to other tools on the market that it competes with.

Pricing, Setup Cost and Licensing

Through collaboration with Neotys, we have free licenses for 50 users. I think we would buy more if they could provide hands on training for newly added features to specific sets of people.

Other Advice

It's a great product, especially if you are looking into mobile performance testing.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partners
PeerSpot user
Buyer's Guide
Tricentis NeoLoad
December 2024
Learn what your peers think about Tricentis NeoLoad. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
Assosiate Project Manager at a tech services company with 10,001+ employees
Real User
Less manual scripting and ease of setting up monitoring are valuable features.

What is most valuable?

Less manual scripting and ease of setting up monitoring are very valuable features of the tool.

Loadrunner has extensive list of analysis features available whereas NeoLoad had limited when I worked.

How has it helped my organization?

It helped us deliver the solution for various customers within budget and efficiently.

What needs improvement?

Analysis can be further improved. I have been using LoadRunner analysis and it has been a very powerful tool.

For how long have I used the solution?

I have used it for six months.

What was my experience with deployment of the solution?

I have not encountered any deployment issues.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Technical support's turnaround time for issue response is too good.

Which solution did I use previously and why did I switch?

I have worked on various different performance testing tools, and I found NeoLoad very much within budget without compromising the quality of the product.

How was the initial setup?

Initial setup was straightforward.

What about the implementation team?

A vendor team implemented it.

What other advice do I have?

More protocols can be added, and I would love to see if any profiler is included in it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Automation Test Engineer and Team Lead at a computer software company with 51-200 employees
Real User
Simple front end and good UI; skilled technical support was lacking
Pros and Cons
  • "Very easy to use the front end and the UI is very good."
  • "Support wasn't able to solve a technical issue."

What is our primary use case?

We were customers of NeoLoad and I'm an automation test engineer and team lead.

What is most valuable?

I do like this tool, it's very easy to use the front end and the UI is very good. It's also simple for anyone who doesn't have a technical or coding background. I liked that we could record the script and use it multiple times. 

What needs improvement?

Our issues with the solution were related to the license and the support. We had a technical issue related to our software and they weren't able to solve the problem. 

For how long have I used the solution?

We used this solution for 18 months. 

What do I think about the stability of the solution?

I don't find this to be such a stable product because our requirements mean we need to be able to change the script on a monthly and sometimes weekly basis.

How are customer service and technical support?

The support is not great - they don't respond in a timely way. 

What's my experience with pricing, setup cost, and licensing?

We purchased a two-year license but broke the contract after 18 months. 

What other advice do I have?

We're currently looking for a NeoLoad alternative. I prefer dynamic tools because we should be able to change the script and NeoLoad didn't allow us to do that. I'm looking for a tool that will allow for a weekly or monthly script change and provide us with the ability to update whatever has been recorded. 

I would rate this solution a seven out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user465003 - PeerSpot reviewer
Software Engineer at Mitacs Inc.
Vendor
Easy for a person without any performance testing experience to use.

What is most valuable?

It’s very easy for a person without any performance testing experience to use. It was a breeze to install and start using.

Monitoring Agents, Dynamic Parameters and Automatically Recording of all the Requests and Responses.

How has it helped my organization?

We did not have any idea as to why our application was breaking during normal loads. NeoLoad helped us to determine the huge issues and factors which were completely hidden if not for NeoLoad.

What needs improvement?

It would be nice if they could make it so that the dynamic parameterization in the requests came back without the values from the previous responses. Also, it needs the ability to capture SQL queries that are being fired.

For how long have I used the solution?

I've been using it for eight months.

What do I think about the stability of the solution?

We had scalability issues for loads over 1000 when using one Load Generator. Now we have increased the Load Generator to two.

How are customer service and technical support?

They are very good and prompt in resolving tickets that we raise with them. They did help us in resolving certain issues over the phone call with a NeoLoad Expert.

Which solution did I use previously and why did I switch?

This was our first performance testing tool.

How was the initial setup?

It was very straightforward as it comes with an installer and you just need some space and a server to install it on.

What about the implementation team?

We implemented it in house and my advice is to follow the installation document.

What other advice do I have?

If you install it, you can have fun.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1200678 - PeerSpot reviewer
Delivery Manager at cigniti
Vendor
Good scripting and parameterization help to make this a valuable part of our service offering
Pros and Cons
  • "I like the scripting and parameterization features."
  • "While importing the scripts from backup it should not create the new variables because it has created some issues for us."

What is our primary use case?

We use this solution because we want to know the difference between two different tools to suggest for our clients.

How has it helped my organization?

As we are a services company, we have used NeoLoad also as part of our exercise.

What is most valuable?

I like the scripting and parameterization features.

What needs improvement?

While importing the scripts from backup it should not create the new variables because it has created some issues for us.

For how long have I used the solution?

We have been using this solution for one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user367815 - PeerSpot reviewer
Enterprise IT at a tech consulting company with 10,001+ employees
Real User
Prior to NeoLoad, we needed to simulate heavy volumes. We're now able to generate loads from our side and quickly spin the load tests.

Valuable Features:

We pretty much use the majority of the features, but two of the key things are the cloud integration and the ability to spin up the load tests. That is the key driver to using this tool.

Improvements to My Organization:

It's impacted us in a positive way. Prior to NeoLoad, we needed to simulate heavy volumes. We're now able to generate loads from our side and quickly spin the load tests. This process has been greatly improved.

Room for Improvement:

We had some initial issues with the number of tests, memory leaks, and the controller itself.

Use of Solution:

I've used it for three years.

Stability Issues:

In the beginning we had some issues with the number of tests, memory leaks, and the controller itself. We worked with them and they came out quickly. After some time now, it's pretty stable.

Scalability Issues:

It didn't scale well at first but now it does.

Initial Setup:

The setup itself is straightforward. We are in a strict environment so we had some challenges installing it on some machines, but that was down to us internally. We're OK now.

Implementation Team:

The implementation was done in-house.

Other Solutions Considered:

We looked at some others, but NeoLoad really stood out in the end.

Other Advice:

I would strongly recommend this tool highly. It's improved our business a lot.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user200979 - PeerSpot reviewer
it_user200979Owner and Managing Director at a tech services company with 51-200 employees
Real User

The real plus of Neoload IMO is the script-ability. This makes it much easier to use than say HP Loadrunner. The tool has some serious work in the maturity department though. On the other hand, if you find a an issue and report it, its treated very seriously and its usually solved in a timely manner.

it_user745425 - PeerSpot reviewer
Senior Quality Assurance Engineer with 10,001+ employees
Real User
A cost-effective source for load, stress and performance testing
Pros and Cons
  • "It is a good source for load, stress and performance testing."
  • "It needs improvement with post-production."

What is our primary use case?

It is primarily used for load testing, stress testing and performance testing. It is a very good product.

What is most valuable?

It is a bit easier compared to our LoadRunner, and it is cheaper. It can select to upload and it is based on cloud services. It is really easy to learn and to use. 

What needs improvement?

It needs improvement with post-production. 

For how long have I used the solution?

Three to five years.

How is customer service and technical support?

It has good support. 

What's my experience with pricing, setup cost, and licensing?

It is cheaper than other solutions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tricentis NeoLoad Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Tricentis NeoLoad Report and get advice and tips from experienced pros sharing their opinions.