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PeerSpot user
Load Test Engineer at a government with 10,001+ employees
Consultant
All-in-one product with load generators deployed globally.

What is most valuable?

All-in-one product (design, runtime, results), easy scripting and variable correlation, and load generators deployed all around the world to simulate global traffic.

How has it helped my organization?

It is easier to do load tests using NeoLoad.

What needs improvement?

The only improvement that I wanted is support for load tests in agile mode. Neoload 5.2 makes this possible by updating the old versions of scripts with data from the new HTTP requests.

For how long have I used the solution?

I have 4 years of experience.

Buyer's Guide
Tricentis NeoLoad
October 2024
Learn what your peers think about Tricentis NeoLoad. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

What was my experience with deployment of the solution?

The only issue that I had was with network virtualization on load generators installed on Windows Server 2008 R2. The link is sometimes cut between the controller and the load generators.

How are customer service and support?

10/10. Support is available, they handle issues very quickly, and they are very skillful.

Which solution did I use previously and why did I switch?

I used HPE LoadRunner. I think that NeoLoad is more user-friendly.

How was the initial setup?

NeoLoad is easy to deploy using the install wizard.

What about the implementation team?

Well, first I got trained by a vendor team. After that, I implemented more projects using NeoLoad.

My advice is that there should be a minimum of 4GB of memory on the servers on which you are installing NeoLoad.

What's my experience with pricing, setup cost, and licensing?

Neotys provides a free evaluation licence to use NeoLoad with up to 50 virtual users and all protocols included.

The product licence remains cheaper than HP LoadRunner, for example.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a partner of Neotys. We do consulting for them.
PeerSpot user
it_user61302 - PeerSpot reviewer
IS QA Manager with 1,001-5,000 employees
Vendor
It's provided a faster turnaround on load-testing creation and the ability to use the team servers so multiple people can use this at once, which we couldn't do before.

Valuable Features

It makes it easy to create load tests. We used HP LoadRunner previously, and this is far better.

Improvements to My Organization

It's provided a faster turnaround on load-testing creation and the ability to use the team servers so multiple people can use this at once, which we couldn't do before.

Room for Improvement

It would be nice if this could be cheaper.

Use of Solution

I've used it for one-and-a-half years.

Stability Issues

It's been 100% stable, which we are very happy about.

Scalability Issues

Some of the additional modules can be pricey, but it is scalable.

Customer Service and Technical Support

Compared to support at our previous product, they're more responsive and they're more knowledgeable. Overall, it's three times better than our previous solution.

Initial Setup

The initial setup was very straightforward.

Implementation Team

We implemented it in-house.

Other Solutions Considered

We looked at JMeter, but NeoLoad had what we needed. We were using LoadRunner for six years and then we replaced it with NeoLoad.

Other Advice

Everyone's needs are a little bit different, so make sure you do a good POC.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Tricentis NeoLoad
October 2024
Learn what your peers think about Tricentis NeoLoad. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
it_user371331 - PeerSpot reviewer
Chief Technical Officer at PA Department of Human Services
Vendor
The real time performance monitoring allowed us to find out the troublesome queries and increase resource efficiency.

What is most valuable?

The ability to test mobile applications, support cloud based testing, real-time monitoring during a test, advanced auto-correlation feature, infrastructure monitoring, detailed results reporting etc. It also gives the ability to manipulate the script by inserting JavaScript. It's one of the features that very few other tools have.

How has it helped my organization?

First and foremost, it took out the painful resource hours out that went in to manually correlate each and every action of the script while using LoadRunner. NeoLoad does not require much of scripting efforts, and correlation and parameterization are fairly easy.

What needs improvement?

We would like the product to be able to handle large project suits with large number of test scripts. Currently, we are not able to upload/publish huge projects back and forth from the team server to the NeoLoad controller. There is no support for VT3270 terminal emulation to support mainframe-hosted applications. There is no summary graph that shows the distribution of all of the response times on a single graph. We currently export the data as a coma separated variable (CSV) file and import into Excel to generate this summary graph.

For how long have I used the solution?

4 years.

What do I think about the stability of the solution?

A small number of times, when load testing huge projects with huge number (~10,000) of vUsers, we have seen that it completely froze. We had to recover from the previously saved version of the project.

How are customer service and technical support?

Customer Service:

Very good, the vendor has been very accommodating with the ebb and flow of our business needs. Neotys is a partner.

Technical Support:

Good. (They decommissioned the support for 4.2 though)

Which solution did I use previously and why did I switch?

LoadRunner. Cost effective and with almost same features that are required for our project.

How was the initial setup?

Straightforward and the technical support folks will be available to help.

What about the implementation team?

We utilized a vendor team. They were fairly knowledgeable and knew how to quickly troubleshoot the issues or contact Neotys.

What was our ROI?

A great deal of improvement in application performance happened because we could pin point the bottlenecks. The real time performance monitoring allowed to find out the troublesome queries and tune them. Increased resource efficiency.

What's my experience with pricing, setup cost, and licensing?

Low in cost when compared to tools like HP LoadRunner. Talking about licensing, they offer a cool feature that enables us to split the Vuser bundle across multiple machines. In other words, we can have multiple controllers running multiple load tests at the same time.

Which other solutions did I evaluate?

JMeter. Figured that it would not be suitable tool for our project and requirements.

What other advice do I have?

NeoLoad is the performance testing solution for Web and Mobile applications that can also be used to run the tests from cloud by having load generator’s from various locations. If there is a strong performance team that can analyze and correlate the test results with the raw data, then NeoLoad would be the right solution.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user269556 - PeerSpot reviewer
Senior Software Testing Consultant at a tech services company with 501-1,000 employees
Real User
Correlation of dynamic data is the most important advantage of this tool.
Pros and Cons
  • "In my opinion, correlation of dynamic data is the most important advantage of this tool."
  • "It would be good to make some updates on the reporting side."

What is most valuable?

In my opinion, correlation of dynamic data is the most important advantage of this tool. Normally, it is difficult to record performance scripts, but with this tool it is much easier.

How has it helped my organization?

Since this tool is lowering the risk of monthly releases to live environment, it reduces the stress on people. In addition, performance problems that we could not solve for a long time have been solved by the tool with Dynatrace integration.

What needs improvement?

It would be good to make some updates on the reporting side. For example, correlating the performance of server, throughput and hit count in a specific time interval would be a nice functionality.

For how long have I used the solution?

We use the tool full-time on our test environment and we have been releasing it to our live environment for 2 years.

How are customer service and technical support?

Support side of the tool is very strong. We have seen fast feedback and answers to other questions we faced in the past about licensing and other general problems.

Which solution did I use previously and why did I switch?

I have used many performance testing tools. This tool goes one step further with easy integration with code analysis tools, server monitoring, the success of correlation studio and the advantages on the mobile side.

What's my experience with pricing, setup cost, and licensing?

Licence cost is very attractive compared to other vendor tools and also there are many license alternatives. Licence costs are good enough compared to the benefit of the tool to the company.

What other advice do I have?

The ease of recording scripts and the correlation process, the force-on monitoring, success on the mobile side, and easy integration with code analysis tools are the reasons I have rated this product so high.

Disclosure: My company has a business relationship with this vendor other than being a customer: We provide consultancy services for testing and project management. And we have worked with NeoLoad on many projects both inside and outside of Turkey.
PeerSpot user
it_user488832 - PeerSpot reviewer
Performance Engineer at a tech company with 10,001+ employees
Vendor
It allowed us to increase the number of applications we support and test.

What is most valuable?

The ability to quickly record and correlate a script very quickly with a lower learning curve. A complex LoadRunner script could take days to create, but the same script in NeoLoad could be created within hours. We had contractors coming in, and within months they were able to script and start contributing to the team very quickly due to the simplicity of this software.

NeoLoad has the ability to compare a test report to a previous run. We can easily compare to see if this new code base is performing better or on par with the previous code base.


How has it helped my organization?

We were able to create more scripts using NeoLoad within a short time frame. We increased the number of applications we support/test due do the quick scripting time. Now we have more time to do analysis and engineering work which is very important to us.

What needs improvement?

The ability to show transactions per second during the test run. Currently, we have to eyeball the TPS using the graph. NeoLoad 5.2 will have TPS reading after the test is completed but not during the test run.

For how long have I used the solution?

16 months

What was my experience with deployment of the solution?

None.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

None.

How are customer service and technical support?

9/10

Which solution did I use previously and why did I switch?

We used LoadRunner before we switched over to NeoLoad. LoadRunner is a powerful tool, but the learning curve is very high. It would not be feasible for our team because we have a lot of newcomers and a lot of applications to support. NeoLoad costs a fraction of what Load Runner costs.

How was the initial setup?

Setup is very straightforward. Neotys also provides guidance and support, setting up the team servers and licenses.

What about the implementation team?

We did the installation in-house, with vendor support when needed.

What other advice do I have?

Identify what kind of testing your company needs (mobile, database, web, and so on) and find out if NeoLoad supports it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
QA Technical Lead at a financial services firm with 501-1,000 employees
Real User
It has great reports and provides us with good flexibility. The language used to code scripts was very specific to NeoLoad.

What is most valuable?

  • The load testing support for different specialized products.
  • It has great reports and provides us with good flexibility.
  • The product support was from Neotys was good.

How has it helped my organization?

By running NeoLoad just prior to a major system upgrade, we discovered a major performance issue which pointed to a configuration setting on one of the servers. The configuration was amended and the scripts re-run.

What needs improvement?

It wasn't easy to learn how to use NeoLoad and it has a bit of a learning curve. The language used to code scripts was very specific to NeoLoad. It would be better if they incorporated Java and/or other popular coding languages as this would help smooth out the learning curve.

For how long have I used the solution?

I've used it for approximately one year.

What was my experience with deployment of the solution?

We had no issues with the deployment.

What do I think about the stability of the solution?

There have been no issues with the performance.

What do I think about the scalability of the solution?

It's been able to scale for our needs.

How are customer service and technical support?

9/10 - we get a prompt response whether we contact them via telephone or email.

Which solution did I use previously and why did I switch?

We had a product in place and changed because Neotys had good support.

How was the initial setup?

It was a straightforward installation via an executable file.

What about the implementation team?

We used a vendor team. Neither the coding language nor the ease of use of the product was obvious and we needed someone with NeoLoad experience.

What's my experience with pricing, setup cost, and licensing?

The best advice I can give you is to go for a perpetual licensing option so you just pay per user.

Which other solutions did I evaluate?

We were struggling to find a good load testing tool that could support Siebel. NeoLoad was one which ticked the correct boxes.

What other advice do I have?

It’s a very powerful tool which meets all our load and performance testing requirements, along with very sophisticated monitoring tools and reports.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user464934 - PeerSpot reviewer
Technical Test Specialist, Performance Test Lead at a tech services company with 10,001+ employees
Consultant
Executable binaries made life easier during the implementation. They need to update their online documentation.

What is most valuable?

The support for HTTP, JMS, REST API, and XBAP protocols is good. NeoLoad is very user friendly and works well with HTTP and REST AO’s. It's very effective during cloud based testing and the cost is a fraction of LoadRunner. v5.1.4 introduced the JMS testing protocol which is a copy of SOAP UI. I was pleasantly surprised that with a little tweaking and support from Neotys, NeoLoad worked with XBAP applications very efficiently.

How has it helped my organization?

It comes with new features, notably JMS which enables us to be on top of our performance testing tool list.

What needs improvement?

The documentation for the new JMS protocol is in its initial stages and Neotys needs to update their online support documentation with more information about it.

For how long have I used the solution?

I've been using it for over three years.

What was my experience with deployment of the solution?

We've not experienced any deployment issues.

What do I think about the stability of the solution?

There were a couple of times during a load run where NeoLoad crashed out but they were due to issues with our virtual machines rather than NeoLoad.

How are customer service and technical support?

Customer Service:

9/10

Technical Support:

9/10 - the Neotys support team is superb and very efficient.

Which solution did I use previously and why did I switch?

I have used LoadRunner for web, web services and Siebel protocols, but running and licensing costs were very high.

How was the initial setup?

It's very straightforward.

What about the implementation team?

Executable binaries made life easier during the implementation and do not require any advice.

What's my experience with pricing, setup cost, and licensing?

Compared to LoadRunner, NeoLoad licensing of users is very cost effective. The cost is very simple and well defined and you can check it on the Neotys site.

What other advice do I have?

You should attend a three day training course to fully understand the functioanlity of NeoLoad.

Screenshots:


Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user157959 - PeerSpot reviewer
Digital Performance Test Consultant at a tech services company with 10,001+ employees
Real User
When it comes to mobile HTTP load testing, this helps to script quicker.​ ​I would like to see reporting improved.

What is most valuable?

Script designing and "free" network emulation are the most valuable features for us.

How has it helped my organization?

I have seen good productivity improvements of over 30% in script design.

What needs improvement?

Reporting needs to be better. I would like to see information such as Send Time, Receive Time, SSL, Waiting Time, and Blocking Time in my response times.

For how long have I used the solution?

I've been using it for two years.

What was my experience with deployment of the solution?

We've had no issues with the deployment.

What do I think about the stability of the solution?

There have been no stability issues.

What do I think about the scalability of the solution?

We've had no issues scaling it for our needs.

How are customer service and technical support?

When I've presented technical support with an issue, they're prompt in responding to me.

Which solution did I use previously and why did I switch?

I had been using HP LoadRunner, Apache JMeter, SOASTA CloudTest, BlazeMeter and Rational Performance Tester. I chose this because when it comes to mobile HTTP load testing, Neoload helps script quicker.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We implemented it with our in-house team.

What's my experience with pricing, setup cost, and licensing?

Compared to other tools in the market, this is priced moderately. However, I see a lot of short term performance activities, and the license costs are higher in comparison. Most of the time, I just use JMeter in such cases.

What other advice do I have?

Go ahead and give it a try.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tricentis NeoLoad Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Tricentis NeoLoad Report and get advice and tips from experienced pros sharing their opinions.