NeoLoad is actually really good, mainly because they have a world-class support service.
Tricentis NeoLoad offers integration with Jenkins, effective monitoring, and robust reporting, but lacks support for Citrix-based applications and has limited protocol support. Its flexibility and scripting capabilities are praised, though integration may require extra steps. NeoLoad's pricing is high, and technical support is slow, with CI/CD integration needing improvement. Despite easy monitoring of load generators, it requires additional installations for third-party tool integration, and pricing is seen as competitive yet high for its features.
