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PeerSpot user
Network Security Specialist at SEFISA
Real User
This solution can completely detect and prevent incidents on your network
Pros and Cons
  • "Using the communication within the security device, it is easier to create plugins."
  • "This solution can completely detect and prevent incidents on your network."
  • "Reports are customized, so you can present them to executives or engineers.​"
  • "The other thing is the agent is OSSEC. They needed to create its own agent to help to find threats on the devices that it happens to be installed."
  • "Maybe logs are the problem, as the database query is too slow. If you want to search something, you need time to find it."

What is our primary use case?

The solution has everything that you want: SIEM, vulnerability management, NetFlow, IDS, and more. This solution can completely detect and prevent incidents on your network. This solution can completely detect and prevent incidents on your network

How has it helped my organization?

It has helped not only in the security, but also on the network when we have problems with slowness, we can go to the NetFlow section and see who is generating a lot of traffic. 

Using the communication within the security device, it is easier to create plugins. Therefore, if you want to create plugins, there is an option called plugin creator to assist with this.

What is most valuable?

AlienVault has the necessary all-in-one product with the function of vulnerability scanner integrated with detections, so when you detect an incident in a vulnerable port you can act faster and prevent more incidents.

What needs improvement?

Maybe logs are the problem, as the database query is too slow. If you want to search something, you need time to find it.

The other thing is the agent is OSSEC. They needed to create its own agent to help to find threats on the devices that it happens to be installed.

Buyer's Guide
USM Anywhere
December 2024
Learn what your peers think about USM Anywhere. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.

For how long have I used the solution?

Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tami Andrews - PeerSpot reviewer
Tami AndrewsSr. Customer Programs Manager at AlienVault
Real User

Thank you for your time to review AlienVault USM and for your candid feedback!

PeerSpot user
Network Administrator at a tech services company
Consultant
The product has been very stable

What needs improvement?

The setup was somewhat complex.

For how long have I used the solution?

We have had this solution in place for about 10 months.

What was my experience with deployment of the solution?

There were deployment issues. At the time, it was right after USM Anywhere had been released, and not all of the documentation was posted. This made the deployment have some issues.

What do I think about the stability of the solution?

The product has been very stable.

What do I think about the scalability of the solution?

We have had no issues with scalabilty.

How are customer service and technical support?

Customer Service:

I would give customer service a rating of four out of five.

Technical Support:

I would give technical support a rating of four out of five.

Which solution did I use previously and why did I switch?

This is the first solution like this that I have deployed.

How was the initial setup?

The setup was somewhat complex. One thing that was difficult was configuring log forwarding from Window systems.

What about the implementation team?

We implemented using an in-house team.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tami Andrews - PeerSpot reviewer
Tami AndrewsSr. Customer Programs Manager at AlienVault
Real User

Thank you Stephen for your time and your comments.

Buyer's Guide
USM Anywhere
December 2024
Learn what your peers think about USM Anywhere. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
PeerSpot user
Tech Support Engineer at a tech services company with 501-1,000 employees
MSP
Offers an Open Threat Exchange for IP reputation and vulnerability scanning.

What is most valuable?

  • Open Threat Exchange (for IP reputation)
  • Vulnerability scanning
  • Quick APT phishing-related threat detection

How has it helped my organization?

  • Phishing sites were detected and it secured the environment from the upcoming threat.
  • Vulnerability scanner OpenVas is very useful for knowing current vulnerabilities present in system and taking preventive action.

What needs improvement?

  • IPv6 not supported
  • Correlate with external logs from other sources makes little bit difficult to work

For how long have I used the solution?

I have been using it for one year.

What was my experience with deployment of the solution?

It works well when you have minimum required setup as per AlienVault documentation.

What do I think about the stability of the solution?

Stability issues happen only when you do not have sufficient hardware as the primary requirement.

What do I think about the scalability of the solution?

It scales well.

How are customer service and technical support?

Customer Service:

Customer service is 7 out of 10.

Technical Support:

Technical support is 10 out of 10.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

Initial setup was straightforward and simple.

What about the implementation team?

An in-house team implemented it.

What was our ROI?

It is providing good ROI.

What's my experience with pricing, setup cost, and licensing?

It is cheaper and more valuable compared to other reputable SIEMs.

Which other solutions did I evaluate?

Before choosing this product, we did not evaluate other options.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user723714 - PeerSpot reviewer
it_user723714Product Manager at a tech vendor with 201-500 employees
Real User

Thank you so much for the feedback! I did want to let you konw that we're currently working on IPv6 support and have just rolled out a Custom Plugin Builder to make onboarding custom log sources more efficient. Please keep in touch with how the product is working for you!

See all 3 comments
it_user604401 - PeerSpot reviewer
AVP & Information Security Officer at a financial services firm with 501-1,000 employees
Real User
Automated alarms help identify what is happening on your network that should be investigated.

What is most valuable?

The automated alarms have been very helpful in identifying what is happening on your network that should be investigated.

How has it helped my organization?

It has helped us keep an eye on Admin activity on the network and in our directory.

What needs improvement?

The way it identifies systems can use some improvement. It has a hard time differentiating between versions of Windows.

For how long have I used the solution?

I have used it for two years.

What was my experience with deployment of the solution?

Deployment was extremely smooth.

What do I think about the stability of the solution?

The system has been very stable.

What do I think about the scalability of the solution?

We have a small network. So far, we have had no issues with scale.

How are customer service and technical support?

Customer Service:

Customer service is excellent, very responsive, and they know their product.

Technical Support:

Technical support is excellent so far.

Which solution did I use previously and why did I switch?

This was the solution selected after evaluating several competing products; no SIEM prior to this deployment.

How was the initial setup?

Initial setup was very straightforward.

What about the implementation team?

We did the initial implementation and then had a vendor fine tune it with us. The vendor was very well qualified.

What's my experience with pricing, setup cost, and licensing?

Licensing and pricing was one of the primary reasons for selecting this solution. Since no one has an unlimited budget, consider your needs and get the most bang for your buck.

Which other solutions did I evaluate?

Before choosing this product, we evaluated other options. We were leaning heavily towards AccelOps but had worries about their viability as a business.

What other advice do I have?

If you are considering this solution, I highly recommend that you have someone in-house who is familiar with Unix/Linux. The underpinnings of this solution is *nix. It will make deployment and ongoing maintenance much easier.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tami Andrews - PeerSpot reviewer
Tami AndrewsSr. Customer Programs Manager at AlienVault
Real User

Thank you so much for your comments & thoughtful feedback.

it_user557325 - PeerSpot reviewer
InfoSec at a tech services company with 1,001-5,000 employees
Consultant
Cost effective solution.

AlienVault is a full featured cost effective SIEM that provides quality threat intelligence for a lot less than the competition. I knocked off a point [from my rating] for the learning curve compared to some of the competition and another point for the lack of native user behavior analytics but for the money you really can't do any better. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tami Andrews - PeerSpot reviewer
Tami AndrewsSr. Customer Programs Manager at AlienVault
Real User

Thank you for your feedback & comments!

PeerSpot user
Senior Network and Security Consultant SI at a tech services company
Consultant
We can gather all data from different devices, analyze theme and extract the correct information.​

What is most valuable?

SIEM, Event Correlation and the Vulnerability Scanner.

How has it helped my organization?

Reduced the number of the false alarms generated by other devices. With AlienVault we can gather all data from different devices, analyze theme and extract the correct information.

What needs improvement?

Plugins: most plugins are not up to date with the newer versions of products.

For how long have I used the solution?

Since 2013

How are customer service and technical support?

We had problems with the MySQL database, but the technical support is very helpful. I'd give them a 9/10.

Which solution did I use previously and why did I switch?

Yes, But AlienVault is the more appropriate solution, it's flexible, Linux based, and contains a large number of open source solutions.

How was the initial setup?

Simple.

What about the implementation team?

A vendor team, don't install the solution in a virtual platform except VMware ESXi. We had a long story with AlienVault with a Proxmox Virtual Environment.

What other advice do I have?

It's a powerfull solution and contain more features than other products.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tami Andrews - PeerSpot reviewer
Tami AndrewsSr. Customer Programs Manager at AlienVault
Real User

El Mostapha Chakir - I thank you for your time and your thoughtful feedback.

it_user479427 - PeerSpot reviewer
Director of Information Technology at a healthcare company with 51-200 employees
Vendor
​Simplified log analysis and log management​.

Valuable Features

Alerts derived from logs.

Improvements to My Organization

Simplified log analysis and log management.

Room for Improvement

More information about what the alerts mean and how they are derived would be useful when determining their significance. Support is good to provide this information though.

Use of Solution

>12 months

Stability Issues

No.

Customer Service and Technical Support

Excellent.

Initial Setup

Fairly straightforward. It does take some time to tune the system to your environment – to prevent getting alerts on activity your find acceptable in your environment.

Pricing, Setup Cost and Licensing

They do give discounts towards the end of quarters if your renewal is due.

Other Advice

You will wonder how you lived without it.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Tami Andrews - PeerSpot reviewer
Tami AndrewsSr. Customer Programs Manager at AlienVault
Real User

thank you for your comments!

it_user466923 - PeerSpot reviewer
Information Security Administrator at a government with 1,001-5,000 employees
Vendor
It provides greater visibility of host based and network activity through its HIDS and NIDS functionality. They should simplify the HIDS agent reporting/custom rule creation.

What is most valuable?

  • Central log aggregation
  • Security correlation

How has it helped my organization?

It provides greater visibility of host-based and network activity through its HIDS and NIDS functionality.

What needs improvement?

They should simplify the HIDS agent reporting/custom rule creation.

For how long have I used the solution?

I've used it for one year.

What do I think about the stability of the solution?

We had issues but this was due to us receiving improper training from a third party and not necessarily due to the product.

What do I think about the scalability of the solution?

Servers/sensors cap at 2048 host based agent deployments, but servers and sensors are easily scalable for a medium sized business.

How are customer service and technical support?

10/10

Which solution did I use previously and why did I switch?

I haven't used anything similar.

What's my experience with pricing, setup cost, and licensing?

AlienVault is willing to offer flexible and competitive pricing.

Which other solutions did I evaluate?

We also looked at AccelOps, LogRhythm, and IBM QRadar.

What other advice do I have?

If you have any questions, AlienVault's support team is more than willing to help with your installation, implementation, and integration.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Tami Andrews - PeerSpot reviewer
Tami AndrewsSr. Customer Programs Manager at AlienVault
Real User

Thank you for your feedback & comments.

Buyer's Guide
Download our free USM Anywhere Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free USM Anywhere Report and get advice and tips from experienced pros sharing their opinions.