The customizable reports
IT Assistant at a financial services firm with 51-200 employees
I can monitor less things and just read reports or alarms.
What is most valuable?
How has it helped my organization?
I can monitor less things and just read reports or alarms.
What needs improvement?
I don't have any, as I've been pretty satisfied with the product.
For how long have I used the solution?
1 Year
Buyer's Guide
USM Anywhere
November 2024
Learn what your peers think about USM Anywhere. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
What was my experience with deployment of the solution?
No, it was pretty smooth. There's a little bit of a learning curve out the gate, but they have lots of help available.
What do I think about the stability of the solution?
No
What do I think about the scalability of the solution?
Just learning the language, it's a new product, and it takes time to learn all of it's capabilities.
How are customer service and support?
Customer Service:
10, they have great customer Service
Technical Support:10
Which solution did I use previously and why did I switch?
We had a MARs and it was EOF.
How was the initial setup?
It was pretty straightforward, you take a class and then you get extra help. There wasn't any confusion.
What about the implementation team?
In-house.
What was our ROI?
N/A
What's my experience with pricing, setup cost, and licensing?
It's worth it!
Which other solutions did I evaluate?
Yes, but I wasn't apart of the research team.
What other advice do I have?
I'm glad we purchased it, wished we would have gone with outside monitoring instead of inhouse an there is a lot to learn. Great product though.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Good security management capabilities but the interface needs to be more user-friendly
Pros and Cons
- "The most valuable feature of this solution is security management for PCI DSS."
- "This solution could be easier to use."
What is our primary use case?
This is a SIEM solution that our customers use in an on-premises deployment.
What is most valuable?
The most valuable feature of this solution is security management for PCI DSS.
What needs improvement?
This solution could be easier to use. It is hard for some people to understand, and they need to get training and certification just to understand what it's showing them.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
In terms of stability, I would give it fifty percent.
What do I think about the scalability of the solution?
The scalability of this solution is good.
We have a large number of customers who use this product on a daily basis.
How are customer service and technical support?
Technical support is very good from their side.
How was the initial setup?
The initial setup of this solution is a bit complex. Specifically, it is the way that it integrates with other products.
What about the implementation team?
We deployed this solution in-house.
What other advice do I have?
This is a good product but it can be made more user-friendly.
I would rate this solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Buyer's Guide
USM Anywhere
November 2024
Learn what your peers think about USM Anywhere. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
Team Lead & Principal Software Engineer at a tech services company with 51-200 employees
Integrates well, useful vulnerability manager, but GUI needs improvements
Pros and Cons
- "The vulnerability manager and the file integration are very good."
- "The GUI needs to improve because it's not user-friendly."
What is our primary use case?
ATT AlienVault USM detects and responds to threats.
What is most valuable?
The vulnerability manager and the file integration are very good.
What needs improvement?
The GUI needs to improve because it's not user-friendly.
For how long have I used the solution?
I have been using ATT AlienVault USM for approximately two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
ATT AlienVault USM is scalable.
It's not a good product for me, but for the small organization, it's a very good product.
The solution is being extensively used by one of our customers.
How are customer service and support?
ATT AlienVault USM support is very good, they respond quickly to our needs.
How was the initial setup?
The initial setup is not complex because it is a cloud solution. The sensor setup will only take a few hours.
What about the implementation team?
The solution is maintained by the vendor.
What's my experience with pricing, setup cost, and licensing?
They charge a license based on the storage. ATT AlienVault USM is a less expensive solution than IBM QRadar.
What other advice do I have?
My advice is ATT AlienVault USM is a great tool for small to medium size organizations. If the budget is not very good then you will need a good level team.
I rate ATT AlienVault USM a six out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free USM Anywhere Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
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Buyer's Guide
Download our free USM Anywhere Report and get advice and tips from experienced pros
sharing their opinions.
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Thank you for your time to review AlienVault USM and for your candid feedback!