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ArcSight Enterprise Security Manager (ESM) vs USM Anywhere comparison

OpenText and LevelBlue are both solutions in the Security Information and Event Management (SIEM) category. OpenText is ranked #18 with an average rating of 7.1, while LevelBlue is ranked #30 with an average rating of 7.3. OpenText holds a 1.3% mindshare in SIEM, compared to LevelBlue’s 1.2% mindshare. Additionally, 88% of OpenText users are willing to recommend the solution, compared to 92% of LevelBlue users who would recommend it.
ArcSight Enterprise Securit...
Read 96 ArcSight Enterprise Security Manager (ESM) reviews
  • 3,088 Views
  • 1,576 Comparison Views
88% willing to recommend
USM Anywhere
Read 115 USM Anywhere reviews
  • 2,934 Views
  • 2,043 Comparison Views
92% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2024

ArcSight Enterprise Security Manager (ESM) and USM Anywhere are leading security management solutions. While users appreciate the feature set of USM Anywhere, ArcSight ESM is favored for its deployment and support. USM Anywhere is seen as more cost-effective and efficient.

Features: ArcSight ESM is valued for its powerful correlation capabilities, scalability, and robust threat detection. USM Anywhere stands out with its integrated threat intelligence, ease of use, and comprehensive security measures.

Room for Improvement: ArcSight ESM users note the complexity of configuration, the need for more intuitive management tools, and a streamlined interface. USM Anywhere users suggest enhanced reporting capabilities, faster data processing, and improved customization options.

Ease of Deployment and Customer Service: ArcSight ESM requires significant time and resources for deployment, with a steep learning curve, but its customer service is highly rated. USM Anywhere is praised for its quick deployment and intuitive setup, although its customer service lacks the depth offered by ArcSight ESM.

Pricing and ROI: ArcSight ESM has higher initial setup costs but offers robust capabilities worth the investment. USM Anywhere, being more budget-friendly, provides high ROI with lower setup costs, delivering superior value for money by balancing cost and performance effectively.

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To learn more, read our detailed ArcSight Enterprise Security Manager (ESM) vs. USM Anywhere Report (Updated: January 2025).
Buyer's Guide
ArcSight Enterprise Security Manager (ESM) vs. USM Anywhere
January 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
7.8
Reviews Sentiment
7.9
Number of Reviews
96
Ranking in other categories
No ranking in other categories
USM Anywhere
Ranking in Security Information and Event Management (SIEM)
30th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
Log Management (38th), Endpoint Detection and Response (EDR) (52nd), Compliance Management (12th)
 

Mindshare comparison

As of January 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.3%, down from 1.8% compared to the previous year. The mindshare of USM Anywhere is 1.2%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
Read full review
Kris Nawani - PeerSpot reviewer
Offers complete coverage without the need to install additional software
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools The solution offers complete coverage without the need to install additional software, as it is maintained by the vendor. It helps in saving…
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of ArcSight ESM are the dashboards, ease of management for anyone, and simple for teams to provide reports related to cyber security. There are a lot of good features that are provided."
"Stable solution with good customer service support."
"The correlation feature is good."
"We have been satisfied with the support."
"The real-time analysis adds value."
"The solution has gone beyond signature-based monitoring and analysis and is AI-powered. It is good enough to cover the full range of cybersecurity services."
"This process has helped to improve our organization because we have centralized the intra-group security equipment logs."
"ArcSight ESM allows us to find if someone is doing an administrative operation at inappropriate times of day or trying to do something they're not allowed to."
More ArcSight Enterprise Security Manager (ESM) pros
"AlienVault provides a checklist answer when using SIEM."
"The most valuable feature is vulnerability management because it gives you insight into your environment to know what systems need to be updated or patched."
"The solution is stable."
"The setup is very easy and straightforward."
"The most valuable feature of this solution is security management for PCI DSS."
"Having everything in a central place has been helpful."
"Using the communication within the security device, it is easier to create plugins."
"The solution also provides basic log storage options for periods of 15, 30, and 90 days."
More USM Anywhere pros
 

Cons

"There could be more API features for extracting logs on different devices included in the product."
"Micro Focus does not have a physical presence here in Pakistan, although IBM does."
"The only concern is that AI needs to be integrated"
"There are several improvements that we would like to see, including: Building a system based on a log collection (SOC), a scenario for external encroachment, and Operator training."
"The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better."
"ArcSight ESM could improve the alerts for the storage capacities or actions."
"Deployment typology could be improved. Difficult to scale across all the different lines of businesses."
"ArcSight ESM's UI is a little cumbersome and complex, especially for first-time and occasional users using the console manager."
More ArcSight Enterprise Security Manager (ESM) cons
"I think plugin management should be self-service on AlienVault USM. The other product is self-service but on the USM side. You have to submit a ticket then AT&T creates and updates the plugins."
"The only complex area of the setup was writing the custom scripts."
"Search performance can be slow. The Raw Logs feature is painfully slow. And if we're talking about the newer, the Anywhere product, you can't even schedule reports on the thing. There are probably a dozen other features I'd really like to see there, but that would be one of the biggies."
"The GUI needs to improve because it's not user-friendly."
"The reporting module could be a little easier to handle, as it requires quite some trial and error until you get the reports you want. Also, it would be great to have a graphical interface for the Network Intrusion Detection System's rule management."
"The reporting tools are a bit lacking for building reports to give directly to customers, but support has been helpful in giving our requests for new features to the development team and following up with us."
"The other thing is the agent is OSSEC. They needed to create its own agent to help to find threats on the devices that it happens to be installed."
"It should be able to communicate with other security solutions to stop threats."
More USM Anywhere cons
 

Pricing and Cost Advice

"Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
"​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
"ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
"Pricing is good, I'd rate the pricing a seven out of ten, with ten being low price. It's better than Splunk and IBM QRadar because their pricing is based on EPS."
"ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount."
"We're paying a fee for an MSSP, and the cost of the total cost of ArcSight ESM was approximately three to four million dollars a year. The price was less than similar solutions. We did not have additional fees."
"The pricing is great compared to others."
"ArcSight can be a little bit expensive because of the area that we work in and the cost. Licensing is mostly on a yearly basis, not monthly."
More ArcSight Enterprise Security Manager (ESM) pricing and cost advice
"Its price is in the medium to upper range."
"I rate the price of AT&T AlienVault USM a four out of five."
"It is a product that is priced in a medium range, making it neither a cheap nor a costly product."
"We checked out several competitors. For what it can do and the cost, it was the best option!"
"We ran a few PoCs. The price and feature set were the best with AlienVault."
"It allows you to do a lot with a small price tag... The pricing is the best on the market."
"It's affordable for most customers."
"AlienVault is certainly not nearly as expensive as Splunk or QRadar. It's decently priced, but I don't have the exact figure."
More USM Anywhere pricing and cost advice
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
Read full review
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
11%
Government
9%
Computer Software Company
19%
Educational Organization
8%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
See all answers
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
See all answers
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight is expensive.
See all answers
What do you like most about AT&T AlienVault USM?
The most valuable feature of the solution is the ease of deployment that it provides to users. The integrations that the product has with third-party applications are useful.
See all answers
What is your experience regarding pricing and costs for AT&T AlienVault USM?
The pricing is amazing and really cheap.
See all answers
What needs improvement with AT&T AlienVault USM?
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks. It is also limited when used with bigger products and has complex password requirements.
See all answers
 

Comparisons

Splunk Enterprise Security vs ArcSight Enterprise Security Manager (ESM) Logo
Splunk Enterprise Security vs ArcSight Enterprise Security Manager (ESM)
Compared 18% of the time
Trellix ESM vs ArcSight Enterprise Security Manager (ESM) Logo
Trellix ESM vs ArcSight Enterprise Security Manager (ESM)
Compared 17% of the time
Elastic Security vs ArcSight Enterprise Security Manager (ESM) Logo
Elastic Security vs ArcSight Enterprise Security Manager (ESM)
Compared 10% of the time
IBM Security QRadar vs ArcSight Enterprise Security Manager (ESM) Logo
IBM Security QRadar vs ArcSight Enterprise Security Manager (ESM)
Compared 9% of the time
Wazuh vs ArcSight Enterprise Security Manager (ESM) Logo
Wazuh vs ArcSight Enterprise Security Manager (ESM)
Compared 7% of the time
More ArcSight Enterprise Security Manager (ESM) Competitors
AlienVault OSSIM vs USM Anywhere Logo
AlienVault OSSIM vs USM Anywhere
Compared 21% of the time
Wazuh vs USM Anywhere Logo
Wazuh vs USM Anywhere
Compared 17% of the time
Splunk Enterprise Security vs USM Anywhere Logo
Splunk Enterprise Security vs USM Anywhere
Compared 11% of the time
IBM Security QRadar vs USM Anywhere Logo
IBM Security QRadar vs USM Anywhere
Compared 9% of the time
CrowdStrike Falcon vs USM Anywhere Logo
CrowdStrike Falcon vs USM Anywhere
Compared 9% of the time
More USM Anywhere Competitors
 

Product Reports

Buyer's Guide
ArcSight Enterprise Security Manager (ESM)
January 2025
ArcSight Enterprise Security Manager (ESM) reportDownload ArcSight Enterprise Security Manager (ESM) product report
Buyer's Guide
USM Anywhere
December 2024
USM Anywhere reportDownload USM Anywhere product report
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity
 

Overview

ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.

ArcSight Enterprise Security Manager (ESM) Features

  • Real-time threat detection
  • Visualization and reporting capabilities
  • Patented log management
  • Personalized dashboards
  • Scalable event monitoring
  • Seamless integration with your existing SOC tools
  • Behavior profiling
  • Data and user monitoring
  • Application monitoring
  • Analytics
  • Deployment/support simplicity

ArcSight Enterprise Security Manager (ESM) Benefits

Some of the benefits of using ESM include:

  • Real-time information: ArcSight ESM can correlate data from any source in real-time to detect incidents before they become a breach.
  • Compliance: Optional compliance packs enable packaged reports for PCI, SOX, and IT Governance.
  • Security analytics: With ArcSight ESM, you can build and maintain a security operation center (SOC) through big data security analytics.
  • Integration: ArcSight ESM allows you to integrate SOC with network operations, service desk, CMDB, business intelligence, Hadoop, email security, application security, threat feeds, and more. 
  • Speed: ArcSight ESM provides excellent speed of event collection with patented log management tools. 
  • Advanced detection: ArcSight ESM can detect unusual or unauthorized activities as they occur, preventing business disruptions. 
  • Decrease threat exposure: By implementing ArcSight ESM, you reduce threat exposure because the solution detects threats in real time.  
  • Operational efficiency: ArcSight ESM makes it possible for you to automate responses with ArcSight’s native SOAR, which saves your organization time, and therefore increases your operational efficiency.

Reviews from Real Users

Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.

A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”

A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.” 

PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”

A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."

An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”

OpenText

USM Anywhere centralizes security monitoring of networks and devices in the cloud, on premises, and in remote locations, helping you to detect threats virtually anywhere.

Discover

  • Network asset discovery
  • Software & services discovery
  • AWS asset discovery
  • Azure asset discovery
  • Google Cloud Platform asset discovery

Analyze

  • SIEM event correlation, auto-prioritized alarms
  • User activity monitoring
  • Up to 90-days of online, searchable events

Detect

  • Cloud intrusion detection (AWS, Azure, GCP)
  • Network intrusion detection (NIDS)
  • Host intrusion detection (HIDS)
  • Endpoint Detection and Response (EDR)

Respond

  • Forensics querying
  • Automate & orchestrate response
  • Notifications and ticketing

Assess

  • Vulnerability scanning
  • Cloud infrastructure assessment
  • User & asset configuration
  • Dark web monitoring

Report

  • Pre-built compliance reporting templates
  • Pre-built event reporting templates
  • Customizable views and dashboards
  • Log storage
LevelBlue
 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
Buyer's Guide
ArcSight Enterprise Security Manager (ESM) vs. USM Anywhere
January 2025
Free Report: ArcSight Enterprise Security Manager (ESM) vs. USM Anywhere
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. USM Anywhere and other solutions. Updated: January 2025.
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We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.