Splunk Enterprise Security and OpenText Enterprise Security Manager compete in the enterprise security management software category. Splunk Enterprise Security has the edge in user satisfaction for pricing and support, while OpenText Enterprise Security Manager is perceived as superior in features, which could justify its higher cost.
Features: Splunk Enterprise Security offers fast, scalable, real-time analytics with features like an intuitive search capability, schema-on-read technology for repeated data use, and powerful threat detection integrated across diverse data sources. OpenText Enterprise Security Manager stands out for its robust log management, detailed compliance reporting, and customizable rule creation capabilities that emphasize flexibility and depth of integrations.
Room for Improvement: Splunk Enterprise Security could enhance its product with simplified configuration for smaller businesses, reducing costs for extensive data management. Additionally, expanding predefined use cases could aid fast adoption for various industries. OpenText Enterprise Security Manager could benefit from improved user interface and automated alert responses. Moreover, enhancing real-time analytics capabilities and reducing deployment complexity could make it more competitive.
Ease of Deployment and Customer Service: Splunk Enterprise Security is known for its straightforward deployment and strong customer service, leading to a quick setup. In contrast, OpenText Enterprise Security Manager has a more meticulous deployment process, offering extensive customization, which might extend the initial setup period. Splunk’s customer service is praised for its responsiveness, while OpenText provides detailed support during customizations, promoting tailored solutions for users.
Pricing and ROI: Splunk Enterprise Security's initial costs reflect its high integration capabilities, often yielding a quick ROI due to efficient threat detection and operational savings. OpenText Enterprise Security Manager requires a larger upfront investment but offers significant compliance features that contribute to long-term ROI. The decision often depends on whether immediate operational efficiency or long-term compliance benefits are more aligned with business goals.
The documentation for Splunk Enterprise Security is outstanding. It is well-organized and easy to access.
We couldn't calculate what would have been the cost if they had actually gotten compromised; however, they were in the process, so every investment was returned immediately.
On average, my SecOps team takes probably at least a quarter of the time, if not more, to remediate security incidents with Splunk Enterprise Security compared to our previous solution.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
We have paid for Splunk support, and we’re not on the free tier hoping for assistance; we are a significant customer and invest a lot in this service.
I have had nothing but good experiences with Splunk support, receiving timely and helpful replies.
We've had great customer success managers who have helped us navigate scaling from 600 gigs to 30 terabytes.
It lacks some capabilities compared to other tools available in the market.
We currently rely on disaster recovery and backup recovery, which takes time to recover, during which you're basically blind, so I'm pushing my leadership team to switch over to a clustering environment for constant availability.
It is one of the things that separates it from other tooling, and if not, it is the most scalable solution out there.
They struggle a bit with pure virtual environments, but in terms of how much they can handle, it is pretty good.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
They test it very thoroughly before release, and our customers have Splunk running for months without issues.
Splunk has been very reliable and very consistent.
We need more SMEs, and there is no mechanism to tell us about indexer or search head issues.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
Improving the infrastructure behind Splunk Enterprise Security is vital—enhanced cores, CPUs, and memory should be prioritized to support better processing power.
Splunk Enterprise Security is not something that automatically picks things; you have to set up use cases, update data models, and link the right use cases to the right data models for those detections to happen.
For any future enhancements or features, such as MLTK and SOAR platform integration, we need more visibility, training, and certification for the skilled professionals who are working.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
I saw clients spend two million dollars a year just feeding data into the Splunk solution.
The platform requires significant financial investment and resources, making it expensive despite its comprehensive features.
I find it to be affordable, which is why every industry uses it.
The ability to interpret data is highly valued.
This capability is useful for performance monitoring and issue identification.
I assess Splunk Enterprise Security's insider threat detection capabilities for helping to find unknown threats and anomalous user behavior as great.
Splunk Enterprise Security provides the foundation for unified threat detection, investigation, and response, enabling fast identification of critical issues.
| Product | Market Share (%) |
|---|---|
| Splunk Enterprise Security | 7.4% |
| OpenText Enterprise Security Manager | 1.6% |
| Other | 91.0% |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 14 |
| Large Enterprise | 57 |
| Company Size | Count |
|---|---|
| Small Business | 109 |
| Midsize Enterprise | 50 |
| Large Enterprise | 264 |
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
Splunk Enterprise Security delivers powerful log management, rapid searches, and intuitive dashboards, enhancing real-time analytics and security measures. Its advanced machine learning and wide system compatibility streamline threat detection and incident response across diverse IT environments.
Splunk Enterprise Security stands out in security operations with robust features like comprehensive threat intelligence and seamless data integration. Its real-time analytics and customizable queries enable proactive threat analysis and efficient incident response. Integration with multiple third-party feeds allows detailed threat correlation and streamlined data visualization. Users find the intuitive UI and broad compatibility support efficient threat detection while reducing false positives. Despite its strengths, areas such as visualization capabilities and integration processes with cloud environments need enhancement. Users face a high learning curve, and improvements in automation, AI, documentation, and training are desired to maximize its potential.
What Are the Key Features of Splunk Enterprise Security?In specific industries like finance and healthcare, Splunk Enterprise Security is instrumental for log aggregation, SIEM functionalities, and compliance monitoring. Companies leverage its capabilities for proactive threat analysis and response, ensuring comprehensive security monitoring and integration with various tools for heightened operational intelligence.
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