Splunk Enterprise Security and ArcSight ESM compete in the category of security information and event management solutions. Splunk appears to have the upper hand due to its adaptability, user-friendly interface, and strong integration capabilities.
Features: Splunk Enterprise Security offers rapid and robust search capabilities, flexible data ingestion from multiple sources, and advanced data analysis and visualization features. Its Search Processing Language (SPL) provides significant insights and rapid incident response. ArcSight ESM excels in scalability, complex correlation, and comprehensive event management. It efficiently parses diverse data sets, ensuring precise detection and analysis.
Room for Improvement: Splunk needs to enhance its user interface and simplify integration processes for third-party apps, with some complexity in on-premise configurations requiring skilled personnel. ArcSight should modernize its interface and simplify its initial setup, improving the user experience to be more intuitive. Both could improve their incident management capabilities and documentation to ease onboarding, with Splunk's high licensing costs and ArcSight's complex configurations being notable concerns.
Ease of Deployment and Customer Service: Splunk provides multiple deployment models, including public and private cloud options, which helps in meeting various organizational needs. The community support and documentation are notable, although the response time for complex queries could improve. ArcSight mainly focuses on on-premises deployments, offering less flexibility in cloud integration, demanding experienced personnel for initial setups. ArcSight's support is considered average, with a need for better documentation and modular updates. Splunk's deployment flexibility and support network are recognized, though both would benefit from improved technical support responsiveness.
Pricing and ROI: Splunk is known for its high pricing due to its data ingestion-based model, which can become costly as data volume grows. However, some argue that Splunk's capabilities justify the cost through improved data insights and faster incident response times. ArcSight's pricing, while steep, offers robust event analysis and scalability, providing value in large deployments. Both solutions require careful balance of budget and feature alignment, with users often weighing cost against extensive feature sets offered.
ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.
ArcSight Enterprise Security Manager (ESM) Features
ArcSight Enterprise Security Manager (ESM) Benefits
Some of the benefits of using ESM include:
Reviews from Real Users
Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.
A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”
A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.”
PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”
A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."
An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”
Splunk Enterprise Security is widely used for security operations, including threat detection, incident response, and log monitoring. It centralizes log management, offers security analytics, and ensures compliance, enhancing the overall security posture of organizations.
Companies leverage Splunk Enterprise Security to monitor endpoints, networks, and users, detecting anomalies, brute force attacks, and unauthorized access. They use it for fraud detection, machine learning, and real-time alerts within their SOCs. The platform enhances visibility and correlates data from multiple sources to identify security threats efficiently. Key features include comprehensive dashboards, excellent reporting capabilities, robust log aggregation, and flexible data ingestion. Users appreciate its SIEM capabilities, threat intelligence, risk-based alerting, and correlation searches. Highly scalable and stable, it suits multi-cloud environments, reducing alert volumes and speeding up investigations.
What are the key features?Splunk Enterprise Security is implemented across industries like finance, healthcare, and retail. Financial institutions use it for fraud detection and compliance, while healthcare organizations leverage its capabilities to safeguard patient data. Retailers deploy it to protect customer information and ensure secure transactions.
We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.