Learn what your peers think about OpenText Enterprise Security Manager. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
The licensing costs are high and the solution is priced through events that come in so the cost tends to be heavy on the client. The price of the license could be lower.
The solution is super expensive. I think we're paying about 1.2 million a year. We have a full, perpetual, all-we-can-eat license, which is why we pay that, because at any moment we may onboard entirely new infrastructures. The problem with QRadar is that you're paying EPS licensing, and the moment you exceed your licensing, QRadar stops processing anything above that license count, and that becomes an immediate security event. With our license with ArcSight, we don't have that problem. You pay for all-you-can-eat and we can give it all-we-can-eat, as long as the hardware that we have running it can support it. The hardware is ours, so we can just grow that as we go. Part of our yearly price model is also including extra blade servers and disks, so as we need them, we can just slap them in, and boom, we expand the cluster by three or four more processing nodes on the blade server, and now we can double the amount of queries and searches. At our organization size and license model, I think the price is average to what anyone else would charge us. I would rate the price as a five out of ten because obviously we would like to be cheaper, but we know what we're getting for that money, so we're okay with that. We're neutral about the price.
Technical Lead Project Individual Contributor at DXC
Real User
Apr 27, 2022
The licensing cost is affordable if you get an enterprise license. The licensing is based on EPS, so you can probably provide a package of license for multiple ESMs with their correlational end fees. It is cost-effective. Licensing depends on what type of customer you are. There will be licenses for each and every appliance. There will be three types of appliances like ESM, ArcMC, and Logger. For these three components, you need to buy a separate license.
Managing partner at a tech services company with 11-50 employees
Real User
Feb 12, 2021
The licensing model is based on EPS - Events Per Second - and it makes it hard to budget how much the solution will cost. The solution is pretty expensive.
Associate Vice President at a consumer goods company with 201-500 employees
Real User
Sep 21, 2020
I don't have too much information about the licensing costs at this time. I don't really handle them. I'm not sure if there are additional costs over and above the license itself.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
ArcSight is expensive.
The pricing is competitive.
The pricing model is expensive compared to open-source alternatives, especially as your needs grow.
The product licenses are inexpensive.
The pricing depends on the client. It does have the same price range as other solutions. The pricing we pitch is based on EPS level for management.
The licensing costs are high and the solution is priced through events that come in so the cost tends to be heavy on the client. The price of the license could be lower.
The solution is super expensive. I think we're paying about 1.2 million a year. We have a full, perpetual, all-we-can-eat license, which is why we pay that, because at any moment we may onboard entirely new infrastructures. The problem with QRadar is that you're paying EPS licensing, and the moment you exceed your licensing, QRadar stops processing anything above that license count, and that becomes an immediate security event. With our license with ArcSight, we don't have that problem. You pay for all-you-can-eat and we can give it all-we-can-eat, as long as the hardware that we have running it can support it. The hardware is ours, so we can just grow that as we go. Part of our yearly price model is also including extra blade servers and disks, so as we need them, we can just slap them in, and boom, we expand the cluster by three or four more processing nodes on the blade server, and now we can double the amount of queries and searches. At our organization size and license model, I think the price is average to what anyone else would charge us. I would rate the price as a five out of ten because obviously we would like to be cheaper, but we know what we're getting for that money, so we're okay with that. We're neutral about the price.
It is a licensed product.
ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount.
The licensing cost is affordable if you get an enterprise license. The licensing is based on EPS, so you can probably provide a package of license for multiple ESMs with their correlational end fees. It is cost-effective. Licensing depends on what type of customer you are. There will be licenses for each and every appliance. There will be three types of appliances like ESM, ArcMC, and Logger. For these three components, you need to buy a separate license.
We have a license to use this solution. The price of ArcSight Enterprise Security Manager is expensive.
ArcSight's price is reasonable. That's why our company was forced to buy this. It's cheaper than some of the better solutions.
There is a license required for this solution.
ArcSight can be a little bit expensive because of the area that we work in and the cost. Licensing is mostly on a yearly basis, not monthly.
The licensing model is based on EPS - Events Per Second - and it makes it hard to budget how much the solution will cost. The solution is pretty expensive.
It's a good price, it's one of the cheaper solutions. There are no additional costs.
I don't have too much information about the licensing costs at this time. I don't really handle them. I'm not sure if there are additional costs over and above the license itself.
The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive.