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ArcSight Enterprise Security Manager (ESM) vs Google Chronicle Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
7.8
Reviews Sentiment
7.9
Number of Reviews
96
Ranking in other categories
No ranking in other categories
Google Chronicle Suite
Ranking in Security Information and Event Management (SIEM)
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.1%, down from 1.7% compared to the previous year. The mindshare of Google Chronicle Suite is 3.4%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
Rene Schouten. - PeerSpot reviewer
Harnesses anomaly detection and automated response for efficient threat management
I really appreciate the anomaly detection and machine learning capabilities that identify unusual patterns without needing signatures. The automated response feature allows for immediate actions like isolating infected machines or blocking malicious IP addresses. It is also cost-effective, charged based on use per second rather than data volume. Additionally, the solution supports annual audits and ensures compliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Once the rules are defined, it is capable of detecting minute changes in the systems, which are effectively based on the entries in the log.​"
"It is a robust product and has multiple valuable features."
"It makes maintenance very easy."
"The reports that we are from getting from ArcSight are very valuable. The reporting in ArcSight is good. Our regulators ask us for the reports on a regular basis, and we have been able to provide the required data. Its overall functionality in terms of log analysis and the speed at which it does that is also valuable. It is very quick. Whatever alerts we had configured were extremely fast. We immediately get alerts when there is unauthorized access or unknown access, or even positive access. This is where we found the difference between ArcSight and other solutions."
"The product is quite mature. It's been around for a long time."
"I am satisfied with the solution's stability."
"​It is a vital tool for live monitoring and helps us to understand the traffic alerts of any major issue on the network, thereby reducing hacking attempts."
"The tool sends an automated mail to all the operators, which makes it easy to share the information and reporting.​"
"The product's most valuable feature is threat hunting. We can detect the threats directly from the console from the past data as well."
"The tool's most valuable feature is the search option, allowing easy navigation."
"The log folder is fairly simple."
"The automated response feature allows for immediate actions like isolating infected machines or blocking malicious IP addresses."
"The dashboards are clean and clearly written, making it easy to use and understand."
"The language used for content creation is very flexible and visually appealing."
"The platform's most valuable features are multiple connectors and data output flexibility regarding dashboards and user experience."
"What sets Chronicle apart from other solutions is its emphasis on threat hunting rather than solely serving as a monitoring tool."
 

Cons

"ArcSight ESM is lacking cloud scalable technology."
"Administration of ArcSight is not an easy job. The admin needs to be well experienced in it to identify the root cause and fix it."
"ArcSight ESM needs to improve performance, user interface, and automation."
"When we need to consume old events, we have to wait for a long time. ArcSight should improve the database capability to reply to queries faster. It would also be interesting if they implemented network visibility. For example, they could add a feature like NetWitness with a model just for looking through the packets."
"The only concern is that AI needs to be integrated"
"We would like the ability to easily identify either unused resources or those that are being used sub-optimally."
"The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible."
"The tool should improve its UI. It also should make data more searchable."
"In terms of improvement, the UI can be a bit challenging for beginners."
"The tool is a little bit difficult to use compared to Microsoft Sentinel."
"The graphical user interface could be improved to enhance user experience."
"It is still not mature enough."
"The configuration is not optimal."
"The tool is complicated for a first-time user. It should also include newer APIs."
"The product's default dashboard feature has a few limitations regarding availability."
"It is still not mature enough. If I create some content, there might be roadblocks, although this could change in the future."
 

Pricing and Cost Advice

"HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
"There is a license required for this solution."
"​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
"Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."
"Price-wise, ArcSight ESM was a bit high compared to competitors, which factored into our decision to switch to Splunk. It couldn't cover all our business needs for what we wanted to implement."
"The pricing is great compared to others."
"The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
"The solution is super expensive. At our organization size and license model, I think the price is average to what anyone else would charge us."
"The solution's pricing is dependent on the data amount."
"We have to pay extra charges for the amount of data transfer and technical support services."
"The tool is cheaper than Microsoft Sentinel."
"Compared to other solutions, Google Chronicle Suite's pricing is fine."
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
11%
Government
9%
Financial Services Firm
14%
Computer Software Company
13%
Retailer
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What do you like most about Google Chronicle Suite?
Google Chronicle Suite is a highly scalable solution with good search capabilities.
What is your experience regarding pricing and costs for Google Chronicle Suite?
I experience Chronicle as less expensive and less complicated than Azure. While Azure is rated at an eight out of ten in terms of pricing, Chronicle is at a six out of ten.
What needs improvement with Google Chronicle Suite?
The graphical user interface could be improved to enhance user experience. Additionally, integrating more sources for threat intelligence and deeper integration with SOAR tools would be beneficial....
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
No data available
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Information Not Available
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. Google Chronicle Suite and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.