

OpenText Enterprise Security Manager and Google Chronicle Suite compete in the security event management category. Google Chronicle Suite seems to have the upper hand due to its focus on swift data processing and AI integration, which is particularly beneficial for real-time threat detection.
Features: OpenText Enterprise Security Manager offers extensive vendor support, a versatile ESM and logger toolset, and a strong correlation engine, known for its scalability, adaptability, and integration capabilities with third-party tools. Google Chronicle Suite excels in speed and search capabilities, featuring clean dashboards, AI and ML functionalities, along with solid integration with Google services, highlighting its use in real-time threat detection.
Room for Improvement: OpenText Enterprise Security Manager needs better reporting, improved support, and high availability enhancements, alongside tackling complex installation and outdated UI. Google Chronicle Suite could enhance its near real-time detection and integration with other SIEM systems, along with reducing alert noise and false positives.
Ease of Deployment and Customer Service: OpenText Enterprise Security Manager's on-premise and hybrid cloud deployment is often complex, with mixed reviews on support responsiveness. Google Chronicle Suite is known for ease of management in cloud environments, generally receiving more favorable customer service feedback, though speed and customization support can be improved.
Pricing and ROI: OpenText Enterprise Security Manager is considered expensive due to its licensing based on events per second, posing challenges for large deployments despite ROI noted in compliance and threat detection. Google Chronicle Suite provides more flexible pricing, often based on data volume or pay-as-you-go models, making it more budget-friendly, particularly within Google's ecosystem.
We are a critical project for them at this moment, and they provide excellent service.
I have faced challenges with technical support from Sentinel, though Sentinel support is better than Google's, while Splunk support is also not that great.
They are slow, and the initial responses often require more information rather than providing helpful solutions.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
There is limited support from Google or Microsoft Sentinel in terms of integrating those custom applications.
I rate the scalability of Google Chronicle Suite as ten out of ten.
Google Chronicle Suite is very scalable, being a cloud-based solution.
It lacks some capabilities compared to other tools available in the market.
I rate the stability of Google Chronicle Suite as a nine, as I have not encountered any stability issues.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
The UI is the primary challenge in need of improvement.
Customization is vital where users can customize the alerts, dashboard, or content as per their needs. This is more required in Google Chronicle Suite, allowing analysts or engineers to create according to the organization.
Google Chronicle Suite lacks near time detection.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
It's neither expensive nor cheap, and I believe it is a justified price for the features offered.
Compared to a SIEM like Microsoft Sentinel, it is much more affordable.
I experience Chronicle as less expensive and less complicated than Azure.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
The threat intelligence, especially continuous IOC feeds, is a standout feature.
They also combine their source solution into one product, allowing for out-of-the-box playbook creation and incident response.
The automated response feature allows for immediate actions like isolating infected machines or blocking malicious IP addresses.
The ability to interpret data is highly valued.
| Product | Market Share (%) |
|---|---|
| Google Chronicle Suite | 2.0% |
| OpenText Enterprise Security Manager | 1.6% |
| Other | 96.4% |

| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 14 |
| Large Enterprise | 57 |
Organizations primarily leverage Google Chronicle Suite for centralized log management, threat intelligence, and endpoint security, addressing MDR requirements with continuous monitoring.
Google Chronicle Suite supports storage, security, and alert checking. Utilizing log information to generate alerts and integration with search engines, it monitors network and login issues. It is a choice for consultants on client projects, and partners handle its global resale and implementation.
What are the key features of Google Chronicle Suite?Industries employ Google Chronicle Suite for its robust security measures and log management. It is especially vital for IT, finance, healthcare, and any sector needing stringent security and compliance. Consultants find it essential for tailoring security protocols in client projects, while partners ensure seamless implementation across regions.
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.