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ArcSight Enterprise Security Manager (ESM) vs Google Chronicle Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
26th
Average Rating
7.8
Reviews Sentiment
7.9
Number of Reviews
96
Ranking in other categories
No ranking in other categories
Google Chronicle Suite
Ranking in Security Information and Event Management (SIEM)
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.1%, down from 1.7% compared to the previous year. The mindshare of Google Chronicle Suite is 3.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
Rene Schouten. - PeerSpot reviewer
Harnesses anomaly detection and automated response for efficient threat management
I really appreciate the anomaly detection and machine learning capabilities that identify unusual patterns without needing signatures. The automated response feature allows for immediate actions like isolating infected machines or blocking malicious IP addresses. It is also cost-effective, charged based on use per second rather than data volume. Additionally, the solution supports annual audits and ensures compliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On the positive side, ArcSight ESM's performance was excellent. It was very fast when writing queries. It provided good performance monitoring and had built-in rules to show which rules triggered most often and impacted performance. This performance monitoring was well-implemented."
"I would rate the ease of use for new users an eight out of ten, with ten being easy to use. It is a good tool."
"We use ArcSight ESM for log analysis and security alerts. It warns us of threats and then helps us conduct a forensic investigation of a cyber attack or internal incident after it happens."
"It gives better overall visibility. Before, we didn't have a unified system for managing security alerts. ArcSight introduced various alerts, giving us a better visibility of potential problems."
"The most important feature is ArcSight's event correlation capabilities. It's powerful and easy. I also like the flex connector capability. It's easy to develop a new connector that isn't fully supported out of the box. For example, say you created a solution internally that's completely different, and it's not unsupported by the solution. You can write your own connector using the flex connector."
"It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment."
"We have been satisfied with the support."
"ArcSight is customizable. You can integrate just about anything. I also like the ease of use."
"The main advantage I see is the cost, which is currently low."
"The platform's most valuable features are multiple connectors and data output flexibility regarding dashboards and user experience."
"The product's most valuable feature is threat hunting. We can detect the threats directly from the console from the past data as well."
"The tool's most valuable feature is the search option, allowing easy navigation."
"The language used for content creation is very flexible and visually appealing."
"The automated response feature allows for immediate actions like isolating infected machines or blocking malicious IP addresses."
"What sets Chronicle apart from other solutions is its emphasis on threat hunting rather than solely serving as a monitoring tool."
"The dashboards are clean and clearly written, making it easy to use and understand."
 

Cons

"The initial setup could be more straightforward."
"What could be improved in ArcSight Enterprise Security Manager (ESM) is its analytics feature. That feature should be more powerful and have more correlation in terms of AI/ML, though MicroFocus has done a good job in adding analytics to ArcSight Enterprise Security Manager (ESM) which has become a big draw to customers. What I'd like to see in the next release of the solution is the addition of AI/ML features."
"ArcSight ESM needs to improve performance, user interface, and automation."
"The tool should improve its UI. It also should make data more searchable."
"ArcSight ESM is lacking cloud scalable technology."
"The weakness in this system comes about because, with so many different logs, it is possible that the security analyst will lose information."
"Currently lacks SOAR feature."
"I faced some problems implementing certain attacks, which was my biggest concern. The visualization wasn't very good, and I couldn't create good monitoring dashboards."
"The graphical user interface could be improved to enhance user experience."
"The tool needs to improve tasking packages. Its GUI needs to be improved. The product needs to include time-based filtration. We can only see the alert detection timeline now."
"The solution's graphical user interface (GUI) should be more user-friendly."
"The tool is complicated for a first-time user. It should also include newer APIs."
"The product's default dashboard feature has a few limitations regarding availability."
"In terms of improvement, the UI can be a bit challenging for beginners."
"The tool is perfectly fine, and I have not faced any challenges while using it."
"It is still not mature enough."
 

Pricing and Cost Advice

"The pricing model is expensive compared to open-source alternatives."
"HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
"It's a good price, it's one of the cheaper solutions."
"​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
"The product licenses are inexpensive."
"ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount."
"There is a license required for this solution."
"The solution is super expensive. At our organization size and license model, I think the price is average to what anyone else would charge us."
"The solution's pricing is dependent on the data amount."
"Compared to other solutions, Google Chronicle Suite's pricing is fine."
"We have to pay extra charges for the amount of data transfer and technical support services."
"The tool is cheaper than Microsoft Sentinel."
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
11%
Government
9%
Computer Software Company
13%
Financial Services Firm
13%
Retailer
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What do you like most about Google Chronicle Suite?
Google Chronicle Suite is a highly scalable solution with good search capabilities.
What is your experience regarding pricing and costs for Google Chronicle Suite?
I experience Chronicle as less expensive and less complicated than Azure. While Azure is rated at an eight out of ten in terms of pricing, Chronicle is at a six out of ten.
What needs improvement with Google Chronicle Suite?
It is still not mature enough. If I create some content, there might be roadblocks, although this could change in the future. As of now, it is an immature solution with potential for improvement. I...
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
No data available
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Information Not Available
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. Google Chronicle Suite and other solutions. Updated: January 2025.
839,422 professionals have used our research since 2012.