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LevelBlue USM Anywhere vs Rapid7 InsightIDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
120
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
LevelBlue USM Anywhere
Ranking in Endpoint Detection and Response (EDR)
37th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
Log Management (29th), Security Information and Event Management (SIEM) (27th), Compliance Management (12th)
Rapid7 InsightIDR
Ranking in Endpoint Detection and Response (EDR)
34th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
33
Ranking in other categories
Security Information and Event Management (SIEM) (23rd), User Entity Behavior Analytics (UEBA) (11th), Threat Deception Platforms (4th), Extended Detection and Response (XDR) (18th)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Kris Nawani - PeerSpot reviewer
Co-Founder/Director at Bangkok MSP Company Limited
Offers complete coverage without the need to install additional software
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools The solution offers complete coverage without the need to install additional software, as it is maintained by the vendor. It helps in saving…
Prajwal Chougale - PeerSpot reviewer
SOC L2 Analyst at a tech services company with 51-200 employees
Centralized threat hunting has improved alert accuracy and simplifies incident investigations
I would say there are two areas for improvement: the reporting dashboard that provides insights or reports weekly or monthly lacks detailed information about how logs are being ingested. While the details are there, they could be more concise and easier to understand for any level of authority. The second area is alert tuning; compared to Microsoft Sentinel, Rapid7 InsightIDR provides fewer alerts with more static alert functionality and lacks dynamic alerting exposures. There could be improvements to learn from past alert activities for more dynamic alert configurations. These two areas are the main areas for improvement; everything else is good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The protection offered by this product is good, as is the endpoint reporting."
"Cortex XDR by Palo Alto Networks saves time in various ways, although the user interface is fairly standard."
"Cortex XDR by Palo Alto Networks has helped us a lot with securing the whole environment and the whole IT structure, giving us full knowledge of what is happening on the client and enabling us to take action right away from a single point for managing security operations on the hosts."
"We use Cortex XDR by Palo Alto Networks for its ability to detect based on behavior rather than simple virus scan to prevent malicious activities."
"The dashboard is customizable."
"The solution allows control over the user and his machine through Cortex XDR security policies."
"The most valuable feature of Cortex XDR by Palo Alto Networks is its machine-learning capabilities. Additionally, there is full integration with other solutions."
"Cortex XDR by Palo Alto Networks should be a stable solution."
"We’ve had 100% uptime since installation."
"As we have to service several servers, we can manage them in a economical way, which is beneficial to our team and business."
"Alien Vault had the best set up for MSPs — the way they are set up for billing and the way they set up their USM account."
"Implementation took few days and it's easy to complete the task within the given project time line."
"We now get a better view into what is happening on our network and to the servers than previously."
"It brought our logs into one place for review and set up alarms based on changes we were missing due to lack of having one place for everything to go."
"Being the only Security professional in an organisation of well over 1000 people AlienVault lets me keep a watchful eye whilst getting on with my day job."
"Customer service is excellent! Always very responsive."
"Rapid7 InsightIDR has positively impacted my organization by capturing most logs and every minute detail, including endpoint logs, network logs, and any email-related logs if a malicious link has been clicked."
"The technical support is a solid 10 out of 10 as they take the time to answer any questions or problems which may arise in a reasonable time frame."
"The solution provides satisfying native integration features"
"If you were on other solutions, you would notice that they use agents from third-party, from open-source, from a native OS, or from other tools. Here, however, it is an agent from Rapid7 itself. This adds to the solution's overall capabilities."
"Scalability-wise, I rate the solution a ten out of ten. As a cloud tool, the product is highly scalable."
"I rate Rapid7 nine out of 10 for affordability"
"This is a great product and the team is very willing to work with companies."
"The ability to ingest Office 365 log files, then process them into events and display them on a map."
 

Cons

"Traps doesn't work with McAfee. You need to remove McAfee to install Traps. This is very common, and its nothing that should be an issue. Some antivirus engines recognize Traps as an threat component, so maybe they need to shake hands somewhere."
"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."
"The main issue I could point out is the offline agents and the way that it is missing."
"The product's pricing needs improvement. They could provide more discounts. Additionally, the dashboard and control panel could be enhanced."
"The downside to the solution is that there are a large number of false positives."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"Fine-tuning the detection policy requires experience because the policy is very complex in Cortex XDR by Palo Alto Networks, and we get high false positive alerts."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"The reporting aspect could be improved. While there are a lot of different options available, there are still pieces which are missing."
"Backup, restore, and upgrade - some menu options are a bit convoluted."
"The only complex area of the setup was writing the custom scripts."
"For creating new rules, you have to be familiar with regular expressions. I feel there could be something built-in to make sure that process is easier."
"Reporting still needs a lot of work, especially on the vulnerability side."
"The solution is very user-friendly, but the dashboard could be improved as well as the level of customization."
"The solution is a bit complicated. It could be simplified quite a bit."
"It can still be difficult to feed products that are not supported out-of-the-box."
"I would like the ability to adjust the threshold of certain existing alerts. Currently the only option is to change the notifications or create my own alert."
"Tenable Nessus is easier to deal with. It's more efficient and accurate. InsightIDR is heavier than Tenable in terms of performance and scanning. Rapid7 would be much easier to use if it had a network connector like Tenable. Tenable's connector allows continuous monitoring over the B caps."
"The ability to tune the collector for custom logs would greatly help."
"The dashboard is an area that could be simplified. For management, it should be clear and the files should be there."
"The interface for doing investigation needs to be enhanced with minor improvements that would make it more useful."
"The APIs can be further improved in Rapid7."
"The integration capabilities of the solution have certain shortcomings where improvements are required."
"One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not."
 

Pricing and Cost Advice

"This is an expensive solution."
"This is an expensive solution."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The tool's price is moderate."
"The pricing is a little bit on the expensive side."
"Very costly product."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"I don't think the product's pricing is a good value because they try to raise the price 50 percent every year... AlienVault needs to understand that not all customers are huge enterprises... Their sales team is way too aggressive. The price they advertise is not always the price you get."
"Pricing is very competitive with other products and you get much more functionality from AlienVault."
"​The vulnerability management solution is worse than buying a Nessus Professional license.​"
"Use the AlienVault team. They are helpful and the documentation that they provide is second to none."
"Negotiate the best package for your environment."
"Do the one month trial and try to work out the kinks during it, as it has free support and service hours."
"AlienVault is flexible on their pricing for unlimited licenses."
"AT&T AlienVault USM is an expensive solution and we pay for the license and the support separately. We paid for the license and support for three years."
"​I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability.​"
"The solution has a mid-range price point in the market"
"Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."
"The pricing of the solution depends on the user. But there is a yearly licensing cost."
"It is a reasonably priced solution."
"​Accurately predict your licensing counts as this is a subscription based product.​"
"Rapid7 InsightIDR is priced very well and is cost-effective."
"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
10%
Construction Company
19%
Outsourcing Company
17%
Financial Services Firm
9%
Comms Service Provider
9%
Financial Services Firm
10%
Manufacturing Company
10%
Comms Service Provider
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise21
Large Enterprise56
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise29
Large Enterprise25
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise5
Large Enterprise6
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with AT&T AlienVault USM?
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks. It is also...
What is your primary use case for AT&T AlienVault USM?
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is a...
What is your experience regarding pricing and costs for Rapid7 InsightIDR?
My experience with pricing, setup costs, and licensing has been very positive; it is cost-effective and offers great ...
What needs improvement with Rapid7 InsightIDR?
I would say there are two areas for improvement: the reporting dashboard that provides insights or reports weekly or ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity
InsightIDR
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
Liberty Wines, Pioneer Telephone, Visier
Find out what your peers are saying about LevelBlue USM Anywhere vs. Rapid7 InsightIDR and other solutions. Updated: September 2026.
916,117 professionals have used our research since 2012.