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Senior cloud support engineer at RealPage
Real User
Top 20
User-friendly and provides high availability and scalability
Pros and Cons
  • "The migration and combination of vCenter, where I can manage everything at once, has helped me do my job."
  • "It would be really helpful if there were options to do things in one or two clicks rather than doing everything through more manual interaction."

What is our primary use case?

The tool mainly serves the virtual machines for the development team and the production requirements.

What is most valuable?

The migration and combination of vCenter, where I can manage everything at once, has helped me do my job.

What needs improvement?

It would be really helpful if there were options to do things in one or two clicks rather than doing everything through more manual interaction.

For how long have I used the solution?

I have been using VMware ESXi for six to seven years.

Buyer's Guide
VMware ESXi
October 2025
Learn what your peers think about VMware ESXi. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
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What do I think about the stability of the solution?

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

Scalability is one of VMware ESXi's major factors. Compared to real hardware in virtualization, there are multiple options for scalability and other options on the OS level as well. More than 1,000 users are using the solution daily in our organization.

I rate the solution’s scalability an eight out of ten.

How are customer service and support?

The technical support team is good and responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I also use the Hyper-V tool.

How was the initial setup?

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight out of ten.

What about the implementation team?

I and the storage engineer at the data center deployed the solution in-house, which took only a few hours.

What other advice do I have?

The solution has made a lot of major improvements, such as high availability and scalability. There are a lot of functions that make your life easier. The solution's integration with other tools in the infrastructure is very easy.

I would recommend the solution to other users. VMware ESXi is a very user-friendly solution, and it is now being adopted on the cloud platform. Instead of changing their infrastructure, people already on VMware can directly go to the cloud and use exactly what they use in the data center.

Overall, I rate VMware ESXi a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2388204 - PeerSpot reviewer
Information Technology Product Manager at a manufacturing company with 10,001+ employees
Real User
Top 5
Reliability increases confidence in IT operations
Pros and Cons
  • "VMware ESXi is very reliable, especially for our production environment."
  • "For horizontal scalability, VMware ESXi is not the right product, and we have been evaluating alternative options."

What is our primary use case?

We are using VMware ESXi for running various kinds of applications in our environment that use virtual machines.

How has it helped my organization?

VMware ESXi provides a reliable and stable environment, which makes us confident in our IT operations. We rely on it particularly in production environments where reliability is crucial.

What is most valuable?

VMware ESXi is very reliable, especially for our production environment. The ability to collapse its vulnerabilities swiftly adds to its reliability. Hyper-threading is a feature we use extensively.

What needs improvement?

For horizontal scalability, VMware ESXi is not the right product, and we have been evaluating alternative options. There are also some complaints about the web interface and licensing issues after Broadcom's acquisition.

For how long have I used the solution?

I have been working with VMware ESXi for more than ten years.

What do I think about the stability of the solution?

VMware ESXi provides a very stable environment, making it a reliable choice for our operations.

What do I think about the scalability of the solution?

Vertical scalability with VMware ESXi is very achievable, allowing easy upgrades to physical components like CPU and RAM. However, its horizontal scalability is not as flexible.

How are customer service and support?

We have received good service from VMware technical support, though the need for assistance has been infrequent.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not had a chance to explore many other solutions in comparison to VMware ESXi.

How was the initial setup?

The initial setup process is not complex and can typically be done in a little more than one hour with the help of one resource.

What was our ROI?

We are considering moving to another product for better cost-effectiveness, which might improve our ROI.

What's my experience with pricing, setup cost, and licensing?

From a cost perspective, we are not entirely satisfied with VMware ESXi.

Which other solutions did I evaluate?

We are considering Kubernetes or OpenShift as potential alternatives.

What other advice do I have?

Technically, VMware ESXi is a mature product, and I would recommend it for reliable, stable environments.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
VMware ESXi
October 2025
Learn what your peers think about VMware ESXi. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,655 professionals have used our research since 2012.
reviewer2189364 - PeerSpot reviewer
Sr Mgr DC & Network EIMEA at a non-tech company with 10,001+ employees
Real User
Offers a mature environment and is highly reliable
Pros and Cons
  • "From a technical perspective, VMware ESXi's best advantages are its reliability and high availability features. It's a very mature and good environment."
  • "The main disadvantage is that the tool requires a significant, expensive initial investment. VMware ESXi requires a large upfront investment that depreciates over three to four years compared to cloud solutions with pay-as-you-go models. You should only choose it if you plan to use it for at least three years. Its deployment process is complex and requires an experienced team."

What is most valuable?

From a technical perspective, VMware ESXi's best advantages are its reliability and high availability features. It's a very mature and good environment.

What needs improvement?

The main disadvantage is that the tool requires a significant, expensive initial investment. VMware ESXi requires a large upfront investment that depreciates over three to four years compared to cloud solutions with pay-as-you-go models. You should only choose it if you plan to use it for at least three years. Its deployment process is complex and requires an experienced team. 

For how long have I used the solution?

I have been using the product for 20 years. 

What do I think about the stability of the solution?

I rate the tool's stability a ten out of ten. 

What do I think about the scalability of the solution?

VMware ESXi is very capable regarding scalability. You can easily add more servers to double or triple the environment's capacity, so scaling the solution is not a problem.

How was the initial setup?

The installation requires a skilled team with at least five to ten years of experience. It's complex to set up initially, but it's not too complicated once it's running. One person can install it, but having a couple of professionals is better, especially if managing installations across multiple countries.

What's my experience with pricing, setup cost, and licensing?

I rate the solution's pricing a five out of ten. 

What other advice do I have?

I rate the overall solution a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Architect at Sandos
Real User
Top 20
Load balancing with the DRS feature and main source to manage the infra
Pros and Cons
  • "The most beneficial features for me are DRS and HA (High Availability). In case of an interruption at the OS level, they ensure the virtual machine automatically comes back up."
  • "The license model has recently changed, which is a bit worrying for customers."

What is our primary use case?

ESXi with Hyper Converged Infrastructure and Horizon for hosting virtual machines. There is also AHT for VDI environments.

It's a bare-metal hypervisor, mainly used for hosting virtual machines. The applications vary based on customer requirements. It can be used for running applications, database connectivity, infrastructure applications like software-based networks or firewalls, and managing on-premises applications.

What is most valuable?

The most beneficial features for me are DRS and HA (High Availability). In case of an interruption at the OS level, they ensure the virtual machine automatically comes back up. 

Another benefit is load balancing with the DRS feature.

Apart from that, it's the main source for us as consultants or architects to manage the infrastructure.

We follow the best practices as per Broadcom and VMware, and we do timely patching on ESXi to ensure security.

What needs improvement?

The license model has recently changed, which is a bit worrying for customers.

The only other issue is that since changing the portal, downloading patches or images for maintenance or deployment has become slightly more difficult because engineers are facing issues. 

For how long have I used the solution?

I have been using it for more than ten years now. 

What do I think about the stability of the solution?

It's very stable because we do regular maintenance. It is not difficult to maintain at all. 

What do I think about the scalability of the solution?

It is a scalable product. That's the reason it's number one, even after a decade.

How are customer service and support?

I get a good response, but in a few cases, I have experienced delayed responses. I'm not sure, but maybe it's because of the transfer to Broadcom.

So, there is a slight delay in getting the support. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

VMware is a leader with the new features they introduce on every major release. But regarding licensing, when I talk to Nutanix, they give it for free. With the Hyper Converged solution, we have to pay additional charges based on the core count. But feature-wise, I don't see any additional features that other hypervisors have.

How was the initial setup?

The complexity of the initial setup is fine. We've been doing it for a long time. Compared to other hypervisors, it's very good. On average, it should be around 30 minutes to an hour.

Currently, we use version 7.0. We may upgrade to 8.0, but that will take a few months.

Deployment process: It's all internal discussions based on the load. We select the hardware vendor and do the installation via the ISO image. We do the configuration part ourselves. I take care of the ESXi infrastructure once the parts are delivered to the site.

What other advice do I have?

I would recommend using it b, but it depends on their interest and budget.

Overall, I would rate it a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
ToniLindberg - PeerSpot reviewer
senior consultant at Virtual Consultants Sverige AB
Real User
Top 5Leaderboard
Supports AI-driven projects and enables the consolidation of multiple servers onto a single host
Pros and Cons
  • "The platform's most valuable features include its role within the vSphere suite, requiring a vCenter Server for management."
  • "There is always potential for further refinement, such as improving the web interface or fine-tuning advanced settings."

What is our primary use case?

The solution is the hypervisor in our clients' IT infrastructures, serving as the foundational platform for their virtual environments.

How has it helped my organization?

This solution has significantly enhanced efficiency by enabling the consolidation of multiple servers onto a single host, optimizing resource usage and overall performance.

What is most valuable?

The platform's most valuable features include its role within the vSphere suite, requiring a vCenter Server for management. ESXi alone is just a hypervisor; effective management and optimization are achieved through clusters and vCenter Server.

What needs improvement?

The main challenge for the product concerns hardware choices, such as customers opting for cheaper CPUs and memory.

There is always potential for further refinement, such as improving the web interface or fine-tuning advanced settings.

For how long have I used the solution?

I have worked with VMware ESX since its initial release, around 2001 to 2003.

What do I think about the stability of the solution?

I rate the solution's stability a ten. 

What do I think about the scalability of the solution?

The solution's scalability is ten out of ten.

How are customer service and support?

The technical support was excellent when VMware was part of Dell. Since the transition to Broadcom, I have yet to have the opportunity to assess the current support quality.

How was the initial setup?

The initial setup is straightforward and typically takes about 10 to 20 minutes. However, additional customizations can be extended at this time.

The full deployment of the solution generally takes a few hours, depending on the customer's specific requirements.

What's my experience with pricing, setup cost, and licensing?

The product pricing was reasonable before, but recent changes, including bundling, have complicated the cost structure. While prices were reduced, additional features have led to higher overall costs.

What other advice do I have?

I rate VMware ESXi a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
JeffreyVergara - PeerSpot reviewer
Digital Platform Manager at Strategic Synergy Inc
Reseller
Top 5
Though useful for virtualization, it can be expensive
Pros and Cons
  • "VMware ESXi's most proven and beneficial area for our virtualization needs revolves around clustering."
  • "There have been issues with the tool's technical support and pricing of licenses, making them areas where improvements are required."

What is our primary use case?

I recommend VMware ESXi to mid-level and mid-enterprise customers. I also recommend it to those who are looking for more Windows and Linux workloads.

What is most valuable?

VMware ESXi's most proven and beneficial area for our virtualization needs revolves around clustering.

What needs improvement?

I don't see any technical weaknesses in the product, especially after VMware's acquisition by Broadcom. There have been issues with the tool's technical support and pricing of licenses, making them areas where improvements are required.

For how long have I used the solution?

I have fifteen years of experience with VMware ESXi.

How are customer service and support?

For most of the customers, the SLAs have been down lately, and it may be because of the transition from VMware to Broadcom. I rate the technical support a six out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I use VMware ESXi and VMware vSphere Foundation.

I have used IBM PowerVM. I rate the technical support for IBM as nine out of ten.

I have worked with Red Hat OpenShift Virtualization and Nutanix for HCI. In terms of cost, Nutanix will be advantageous. In terms of use cases, one of the direct alternatives to VMware will be a Red Hat OpenShift Virtualization.

My company has operated as a partner and reseller for Nutanix and Redshift for a bit less than ten years.

What's my experience with pricing, setup cost, and licensing?

The tool has become expensive.

Which other solutions did I evaluate?

Over VMware ESXi, I can recommend Red Hat OpenShift Virtualization and Nutanix for HCI to my customers.

What other advice do I have?

Considering how VMware ESXi has affected our customers' overall IT cost, most are now looking to move out of VMware.

There are no issues with the product's performance.

Right now, Broadcom's acquisition of VMware has impacted the cost plus support. Maybe the recommendation will be for a different virtualization technology, such as Nutanix and Red Hat OpenShift Virtualization.

I rate the tool a five to six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer2002488 - PeerSpot reviewer
Prof.Em. at a healthcare company with 5,001-10,000 employees
Real User
Offers good efficiency to its users
Pros and Cons
  • "I am not sure about cost savings, but efficiency-wise, it has improved our company."
  • "VMware ESXi has a complex setup phase, making it an area where improvements are required."

What is our primary use case?

I have used the solution at home and in my company's departments.

What is most valuable?

When my company decided to go virtual, we chose VMware for the main reason, which was to comply with the other tools on our campus, like ZenSource and Citrix. My department was the lone runner of ZenSource and Citrix, so it was not the right thing to continue with them. The technology was great, but we didn't want to be the only department using such solutions, and so we moved to VMware. VMware and Nutanix have complex setup phases, especially in the beginning.

What needs improvement?

VMware ESXi has a complex setup phase, making it an area where improvements are required.

For how long have I used the solution?

I have been using VMware ESXi for ten years.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

My company had worked with the limited capabilities of the tool's scalability features. Scalability-wise, I rate the solution a seven out of ten.

A few hundred people use the tool in my department, but around 5,000 people use it throughout the organization.

The tool is used regularly as part of our virtual infrastructure.

How are customer service and support?

I have had no issues with the technical support for the solution. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used ZenSource and Citrix.

How was the initial setup?

VMware ESXi has a complex setup phase.

The installation of VMware and Nutanix was done together, and it took a couple of days. After the setup phase, you can fine-tune it, and it takes time for everything to run as you expected or as you want it, but it took a few days to get it up and running and back in production.

What about the implementation team?

My company did not set up the tool by ourselves. After the initial setup, we ran it and managed it, but the initial setup was done by the company that we bought it from. It was a sort of a two-key solution until we got everything running. A third party was involved in the setup phase.

What was our ROI?

I am not sure about cost savings, but efficiency-wise, it has improved our company.

What's my experience with pricing, setup cost, and licensing?

If one is cheap, and ten is expensive, I rate the tool's price as an eight.

What other advice do I have?

I have not faced any challenges while integrating VMware ESXi with existing infrastructure.

My company doesn't handle any AI-driven projects with the tool.

I rate the tool an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2512218 - PeerSpot reviewer
Solution Architect at a comms service provider with 501-1,000 employees
Real User
Top 20
Good for virtualization and does what we want it to do
Pros and Cons
  • "It's pretty good and robust."
  • "Pricing is always the first thing to look at for improvement."

What is our primary use case?

We use it for virtualization. We have about 500 virtual machines that run on eight hosts running ESXi. It's pretty good and robust. It does what we want it to do. That's why we never change. We just stay with VMware and ESXi because it always works. I normally never have a problem with it. It's very stable.

What is most valuable?

I like VMotion. We can update hosts without affecting the VMs. VMotion would be number one.

What needs improvement?

It's a good product. For what we use it for, probably just the pricing. To make it cheaper. Pricing is always the first thing to look at for improvement.

Probably just integration of firmware updates could make life easier. But I think that comes with VxRail, not if you buy separate servers. It would be good to do the VMware and ESXi updates at the same time.

For how long have I used the solution?

I have been working with this product for 15 years. A long time. Since the first version, maybe even more than 20 years.

What do I think about the stability of the solution?

I would rate the stability a nine out of ten.

What do I think about the scalability of the solution?

It's quite high. I would rate the scalability a nine out of ten. We use it at an enterprise level.

How are customer service and support?

The customer service and support are pretty good. If you've got a major problem, they come and fix it pretty quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I also use VMware vSphere 7. It runs on the servers, and we have Fibre switches and Unity for storage.

We do ESXi, Cisco firmware, and Dell firmware.  

How was the initial setup?

The initial setup is very easy. 

It's maybe 30 minutes to set up, and then it's working. It's really quick.

It is a hybrid model. 

What other advice do I have?

It is suitable for medium to enterprise levels. 

Overall, I would rate it a nine out of ten. The recommendation is very high. It's probably the best hypervisor we've used.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free VMware ESXi Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free VMware ESXi Report and get advice and tips from experienced pros sharing their opinions.