What is our primary use case?
ESXi with Hyper Converged Infrastructure and Horizon for hosting virtual machines. There is also AHT for VDI environments.
It's a bare-metal hypervisor, mainly used for hosting virtual machines. The applications vary based on customer requirements. It can be used for running applications, database connectivity, infrastructure applications like software-based networks or firewalls, and managing on-premises applications.
What is most valuable?
The most beneficial features for me are DRS and HA (High Availability). In case of an interruption at the OS level, they ensure the virtual machine automatically comes back up.
Another benefit is load balancing with the DRS feature.
Apart from that, it's the main source for us as consultants or architects to manage the infrastructure.
We follow the best practices as per Broadcom and VMware, and we do timely patching on ESXi to ensure security.
What needs improvement?
The license model has recently changed, which is a bit worrying for customers.
The only other issue is that since changing the portal, downloading patches or images for maintenance or deployment has become slightly more difficult because engineers are facing issues.
For how long have I used the solution?
I have been using it for more than ten years now.
What do I think about the stability of the solution?
It's very stable because we do regular maintenance. It is not difficult to maintain at all.
What do I think about the scalability of the solution?
It is a scalable product. That's the reason it's number one, even after a decade.
How are customer service and support?
I get a good response, but in a few cases, I have experienced delayed responses. I'm not sure, but maybe it's because of the transfer to Broadcom.
So, there is a slight delay in getting the support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
VMware is a leader with the new features they introduce on every major release. But regarding licensing, when I talk to Nutanix, they give it for free. With the Hyper Converged solution, we have to pay additional charges based on the core count. But feature-wise, I don't see any additional features that other hypervisors have.
How was the initial setup?
The complexity of the initial setup is fine. We've been doing it for a long time. Compared to other hypervisors, it's very good. On average, it should be around 30 minutes to an hour.
Currently, we use version 7.0. We may upgrade to 8.0, but that will take a few months.
Deployment process: It's all internal discussions based on the load. We select the hardware vendor and do the installation via the ISO image. We do the configuration part ourselves. I take care of the ESXi infrastructure once the parts are delivered to the site.
What other advice do I have?
I would recommend using it b, but it depends on their interest and budget.
Overall, I would rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner