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it_user363687 - PeerSpot reviewer
Senior Software QA Engineer at a tech company with 10,001+ employees
Vendor
The features of DRS, High Availability, SRM, and vMotion have been valuable for us.

What is most valuable?

There are several valuable features, including virtualization, of course, as well as DRS, High Availability, SRM, and vMotion.

How has it helped my organization?

It's really helped us out with our testing and development.

What needs improvement?

It's not perfect, and could use improvements with better stability and better support.

What was my experience with deployment of the solution?

We attempted to upgrade from vSphere 5.0 to 5.5, but we weren't successful. We contacted technical support and, after a few tries, they closed our case and asked us to perform a fresh vCenter install and to create the inventory from there.

Buyer's Guide
VMware vSphere
December 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.

What do I think about the stability of the solution?

It hasn't been as stable as we expected.

What do I think about the scalability of the solution?

Scaling it is not an issue.

How are customer service and support?

Customer Service:

Customer service needs a lot of improvement. They need to improve on keeping customers informed of their ongoing issues. They need more support for resolving issues rather than offering workaround and hitting the same issue again.

Technical Support:

5/10 - I have opened tickets on a P1 support issue and it hasn't been resolved and I logged it over a month ago.

How was the initial setup?

The initial setup is simple.

What about the implementation team?

We implemented it in-house.

Which other solutions did I evaluate?

We didn't evaluate other options.

What other advice do I have?

It's a good product, but you have to be patient with it when an issue arises.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user321036 - PeerSpot reviewer
Network/Systems Administrator at Tidewell Hospice
Vendor
It's allowed me to aggregate resources, including reducing the number of physical machines from about 200 to 30.

Valuable Features

The ability to aggregate resources.

Improvements to My Organization

We have saved money, reducing the number of physical machines. I probably would have had a couple hundred machines and I now have about thirty.

Room for Improvement

I can't even think of anything – it does everything I need it to.

Stability Issues

I love it – over the years its been one of the most stable platforms I've ever dealt with. The platform is more stable than the OS running on it.

Scalability Issues

I think it’s great. It’s been able to grow even as we care for more and more patients.

Customer Service and Technical Support

I love it. I’ve had great experience with VMware support – they have never failed to resolve an issue or understand how we got there so I don’t get to that issue again.

Initial Setup

I wasn’t there for the initial setup, but it's very straightforward.

Other Solutions Considered

When choosing a vendor we look at

  • Support
  • Usability
  • Cost

You should also talk to someone knowledgeable not just online research – someone who can help cover questions that wouldn’t normally get covered.

Other Advice

Peer reviews are important but not the highest. There are a few groups I look to specifically, one of which is Spiceworks, but I respect the people I’ve dealt with.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware vSphere
December 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
it_user321078 - PeerSpot reviewer
IT Manager at a retailer with 501-1,000 employees
Real User
We're able to virtualize hundreds of servers at as low a cost as possible, with planned implementation of Operation Management and, perhaps, VSAN as well.

What is most valuable?

  • The ability to virtualize hundreds of servers
  • Hardware cost

How has it helped my organization?

We are a small company so having a solution that bring the costs as low as possible is the most valuable thing.

What needs improvement?

Right now, I’m looking to implement v6 with Operation Management so that would be the next step, and maybe VSAN as well.

What do I think about the stability of the solution?

It's pretty stable, coupled with good performance.

What do I think about the scalability of the solution?

Really high.

How are customer service and technical support?

Luckily we have never had to use them – that says a lot.

Which solution did I use previously and why did I switch?

We have always been using vSphere.

How was the initial setup?

Setup was very straightforward.

What about the implementation team?

We implemented on our own.

Which other solutions did I evaluate?

To be honest, I didn’t try Microsoft, or Citrix, so it's difficult to compare, but I'm used to it and it works – works great.

What other advice do I have?

Compatibilities with software, with OS, we have some applications that are only running on XP and 32 bits. You need to do some research to make it work.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user321009 - PeerSpot reviewer
Network Analyst at a construction company with 1,001-5,000 employees
Vendor
We run 200 virtual servers on a few physical machines, saving on environmental costs like power and heat. However, internal notifications and performance monitoring could be improved.

Valuable Features

You get virtualized servers, which means you can run a bunch of servers on a couple of machines, so you save money and you save the environmental costs like power and heat. You also get the redundancy when you are using features like vMotion.

Improvements to My Organization

We have around 200 virtualized servers, so while if we had to buy 200 physical servers, it would cost a lot more compared to what we spend.

Room for Improvement

I would say that the internal notifications could be much clearer and the performance monitoring could be a lot better. They have an add-on but that costs money.

Stability Issues

It's very stable – the only thing I have found is that it’s a learning curve. You need to understand all aspects of your environment. Some people are just network or storage or server related, but you need to be aware of all areas. In general, if you need to troubleshoot a server, and VMware is not around, and we have a situation, it’s going to be harder for someone to understand the solution.

Scalability Issues

It’s fairly scalable, as we have over 2000 people, 120 branches across different provinces, and it can support our environment.

Customer Service and Technical Support

Technical support has been fine when they figure out if its hardware or software – we have HP hardware, and so the challenge is dealing with whose job it is, HP or VMWare. Once we understand what the problem is, the support is very good.

Previous Solutions

Initial Setup

I would say not complex but it’s not click click click, it goes through a wizard but once you need to architect the network environment it’s a bit complex.

Other Advice

I would tell say that if you have the money you should buy the solution and go with blades. Also, make sure you do a lot of number crunching to show that the solution is valuable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user265911 - PeerSpot reviewer
it_user265911Technical Sales Director at Xorux
Vendor

Regarding performance monitoring, there are so many tools and even some of them are freeware as LPAR2RDD.

See all 2 comments
PeerSpot user
CEO with 51-200 employees
Vendor
We have been able to create stable, enterprise-level services with it as the core product.

What is most valuable?

The stability in general, and the manageability of features like high availability, storage vMotion, and vMotion configuration via distributed switches.

How has it helped my organization?

vSphere is a core product in our services. Building our services on top of this product provides us the ability to create stable, enterprise level services.

What needs improvement?

Currently none, as the development of new features is already going at high speed.

For how long have I used the solution?

I've been using it for seven years, since v3.5.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

7/10.

Which solution did I use previously and why did I switch?

We previously used XenEnterprise and RedHat Enterprise Virtualization based on KVM. Due to the stability and lack of features, we switched.

How was the initial setup?

It was straightforward.

What about the implementation team?

We did it in-house by our infrastructure team who are VMware Certified Professionals.

What was our ROI?

Using the vCloud Air Network program, we are in a usage based program. So no upfront investments are made for licenses.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are vCAN partners.
PeerSpot user
it_user234735 - PeerSpot reviewer
Technology Consultant, ASEAN at a tech services company with 501-1,000 employees
Consultant
vSphere vs. Hyper-V

Recently I got some questions about this one. Who is better? Or who is cheaper?

I was worked in VMware and Microsoft, both covered virtualization products. Now, I’m working in one of Cloud Datacenter with many platform like Sun Solaris (Oracle), IBM AS400, IBM iSeries, IBM pSeries, Microsoft Hyper-V (the first Partner Hosted Productivity Cloud – PHPC in Asia), and VMware technologies (vSphere, vCloud and vCAC).

Based on that, don’t think too much about the platform. The most important is the SLA. All platforms is good as long as we manage the SLA. And use the most suitable platform for your applications. If you want to use Microsoft, then Windows Hyper-V 2012R2 is the right one. Don’t use any version below Windows 2012R2.

Anyway, back to the questions. Let’s make a simple requirement. This is roughly calculation.

Customer requirements:

They need to virtual all their infrastructure. 100 Physical Server with each servers have the specification: 2CPU, 8GB RAM, 100GB Disk. All Microsoft licenses are OEM.

Total Requirements:

  • 100 x 2CPU = 200 pCPU
  • 100 x 8GB RAM = 800GB RAM
  • 100 x 100GB Disk = 10TB Disk
  • 100 Windows Server 2012R2 Licenses
  • Monitoring Tools required
  • High Availability supported

Assumption:

CPU based (Option 1):

  • Low CPU utilization, 10% average. 200 pCPU x 20% = 40 pCPU.
  • Server configures with 2×6 Cores/CPU = 12 pCPU.
  • Total server required based on CPU = 40 pCPU / 12 pCPU = 4 (Round Up).
  • With N+1 roles (HA), then total servers: 4 + 1 = 5 Servers

RAM based (Option 2):

  • RAM Utilized 80%. 800GB RAM x 80% = 640GB RAM
  • Server configured with 128GB RAM. Maximum RAM utilized 80% then 128GB x 80% = 103GB (Round up)
  • Total server required: 640GB RAM / 103GB RAM = 7 Servers (Round Up)
  • With N+1 roles (HA), then total servers: 7 + 1 = 8 Servers
  • For Microsoft Hyper-V, assumption required 2GB RAM for hypervisor. 128GB RAM – 2GB RAM = 126GB RAM x 80% = 101GB (Round Up). 640GB RAM/101GB RAM = 7 Servers. Total Server (N+1): 7+1 = 8 Servers

Because the application is highly memory consumption then we choice Option 2 (based on assumption and roughly calculation). I recommended to use the sizing calculator such as VMware Capacity Planning.

Licenses Required:

With Microsoft:

  1. 8 x Windows Server Datacenter 2012R2
  2. 8 x System Center 2012R2
  3. 1 x Microsoft SQL Server 2012 STD Edition -> For DB

TOTAL: $78,994*

*Web Price (Y2014), excluded support and CALs for MSFT products

With VMware:

  1. 16 x vSphere with Operations Management Enterprise Plus 5.5
  2. 1 x vCenter Server Standard 5.5
  3. 8 x Windows Server Datacenter 2012R2 -> For Guest OS
  4. 1 x Microsoft SQL Server 2012 STD Edition -> For DB

TOTAL: $123,053*

*Pricelist (Y2014), excluded SnS and CALs for MSFT products

In the end, all is your choices. Enjoy.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior System Engineer with 1,001-5,000 employees
Vendor
The web GUI isn't a worthy replacement for the standalone one but it is ​cheap and fast to deploy new servers

What is most valuable?

Cheap and fast to deploy new servers.

How has it helped my organization?

Faster server deployment.

What needs improvement?

Standalone GUI dismissed, the web GUI isn't a worthy replacement.

For how long have I used the solution?

Seven years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

As long as the network and storage attached are running fine, you have nothing to worry about.

What do I think about the scalability of the solution?

Monitor your RAM usage closely and you will be fine.

How are customer service and technical support?

Customer Service:

Very good.

Technical Support:

Very good.

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

Pretty straightforward.

What about the implementation team?

In-house by following the manuals and training from the vendor it went by the book.

What was our ROI?

Very high as each new virtual server saves us thousands budget wise.

What's my experience with pricing, setup cost, and licensing?

I don't know but the licensing model is pretty harsh, so don't start if you only want to virtualize a couple of machines

Which other solutions did I evaluate?

No, it was the only well-functioning solution on the market at the time.

What other advice do I have?

Give Hyper-V a chance and look very well into the pricing model. Make sure your storage and network is prepared for a high load with a small footprint

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Infra Director with 51-200 employees
Vendor
Enables combining many physical servers but is pricey

Use of Solution: 

I have been using the solution for 7 years.

Valuable Features:

Reliability, Flexibility, High Availability; Vmware enables virtual servers to instantly move from 1 physical server to another with no user downtime.

Improvements To Organization:

Enables combining many physical servers to a few or one.

Room For Improvement:

The price could be lower.

Deployment Issues:

No issues with deployment.

Stability Issues:

No issues with stability.

Scalability Issues:

No issues with scalability.

Customer Service:

Very good customer service.

Technical Support:

Very good technical support.

Previous Solutions:

Yes, we previously used Citrix Xenserver and Microsoft HyperV.

Initial Setup:

It was straightforward, but you need training first.

Implementation Team:

We implemented through an in-house vendor team.

ROI:

1-3 years depending on how many physical servers are eliminated.

Setup Cost:

Our setup costs/every day costs are several thousand dollars.

Other Advice:

Do a pilot / proof of concept first, and test -- take a non-ciritical server, convert it to a virtual server and let it run for a few weeks - then a 2nd, then a 3rd. If it all works, well, then do more

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.