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it_user385854 - PeerSpot reviewer
Principal System Engineer at a financial services firm with 1,001-5,000 employees
Vendor
It's agile and provides us with the ability to make changes within the environment seamlessly.

What is most valuable?

The most valuable features for us are its agility and that it provides us with the ability to make changes within the environment seamlessly. I also really like its stability; it's got a perfect track record. I can also provide support myself because the product is designed to allow for that sort of support.

How has it helped my organization?

It provides not just cost savings, but also peace of mind. I go back to the proven track record as it's the world-class, gold standard above and beyond the competition.

What needs improvement?

I think a lot of the areas of focus need to be on the user interface. There's been a lot of changes in recent years, the new carry-ons and the demands placed on the product. I think that they might be in the right spirit, but they still have a distance to go in that regard.

I think there's always room for improvement. I think that that's obvious in the track record that this thing has been setting because, every release, there's a very sharp increase in functionality and refinement, etc., but at the same time, it's a very, very good, solid product

For how long have I used the solution?

We've used it for five years or so.

Buyer's Guide
VMware vSphere
March 2025
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.

What was my experience with deployment of the solution?

We've had no issues deploying it.

What do I think about the stability of the solution?

We've had no issues with stability.

What do I think about the scalability of the solution?

I have had no issues with scalability for the product. If you go above and beyond most of my needs, in terms of items like the configuration maximums, for the most part I never come close, so they're continually evolving the product so that it will be able to support things that are not even realistic at this point in time. It's very forward-looking.

How are customer service and support?

Technical support can be eventful. I can't depend entirely on the staff. I would say, for the most part, on the vast majority of issues, if it's a high-severity incident, you're able to get very good support. To the lowest severity incident, it's a little bit more scattershot.

How was the initial setup?

There are a number of components to the product itself and, based on different architectures, it can change the complexity of that. But I would say, for the most part, it's very straightforward for an initial installation.

What other advice do I have?

Definitely do your research. Leading into something, you don't just want to listen to just sales. You would like to know what the industry is giving, and in the case of this product, there is an enormous wealth of information, a wealth of community out there from which you can draw information to get a feel for kind of what you want to do, completely outside of the sales channel. Beyond that, it is probably beneficial to do something like a large-scale licensing unit to be able to get the kind of features that, on a larger scale, deployment is going to need.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user11286 - PeerSpot reviewer
it_user11286IT - Server Administration with 501-1,000 employees
Vendor

As the reviewer indicates, there is so much valuable information available regarding VMware, including command line operations that sometimes make VM management simpler and faster. For example, VM snapshot review. If you're willing to put a little time into finding and reviewing the information, it will prove very worthwhile. Search vSphere 5 doc for command line info (pubs.vmware.com).

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it_user321375 - PeerSpot reviewer
Director, Information Technology at Mountville Mills
Vendor
It enables us to run lots of servers with minimal hardware. However, the client interface is superior to the new web interface.

Valuable Features

  • The cost, as we can run lots of servers on minimal hardware.
  • Easy to recover from failures. For example, to replace a memory card, just pull out blade and replace it.

Improvements to My Organization

  • Smaller footprint
  • Ease of keeping uptime
  • Reliability

Room for Improvement

I like web interface less and less, and miss the client interface.

Deployment Issues

Licensing that makes it easier to justify getting the features I like, such as the enterprise feature where VMs auto balanced among hosts. This needs to be done by hand because that feature is too expensive.

Stability Issues

Rock solid, just had one VM file decayed, but no other issues.

Scalability Issues

Use it very little, but can scale much more. Only have five or six blades, with 10-12 hosts, and 140 VMs.

Customer Service and Technical Support

They're good, friendly, and professional.

Initial Setup

It was straightforward.

Other Solutions Considered

I had used it before at a former company two years ago, so decided to use it at my current employer, so I didn’t take the company through an evaluation process.

Other Advice

Make sure you have good SysAdmins who have experience with VMware, as this will save money.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

If you have not tried the Web Client in Version 6 you should. This one is more on par with the fat client in navigation and speed. The more I use it the more I like it. Also it allows more editing features when you update the HW version of the VMs.

Buyer's Guide
VMware vSphere
March 2025
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
it_user321261 - PeerSpot reviewer
Sr. Server Engineer at a financial services firm with 1,001-5,000 employees
Vendor
Its ability to perform consolidations has improved our company, though its stability on Dell servers needs work.

Valuable Features

  • vMotion
  • DRS
  • HA

Improvements to My Organization

The ability to perform consolidation and it's portability, flexibility, and DR capability.

Room for Improvement

None that I can think of. It's a nicely-evolved product.

Stability Issues

Overall, it’s very stable. I'm very impressed, except when running on Dell, but it works on Cisco blades.

Scalability Issues

It's very scalable, and you can add more as needs dictate. It depends on the ratio and goals for consolidation, so you can scale as you need.

Customer Service and Technical Support

The quality is not quite what it used to be since it was outsourced.

Initial Setup

It’s now very easy, was harder but now more deployment options, scripts, auto-deploy, can have full automation or manual, smaller footprint.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Manager of Infrastructure at a tech services company with 501-1,000 employees
Consultant
Proven to be very stable; systems run unattended...Citrix on the other hand allows you to easily mount iso files.

What is most valuable?

vSphere Replication, Storage APIs, vSphere HA, vSphere vMotion.

How has it helped my organization?

With VMWare virtualization environment; deploying servers; backing, replication and restoration are done in a matter of minutes.

What needs improvement?

Mounting ISO's ( You have to copy it onto the server and point to it and perform your installation); Citrix on the other hand allows you to easily mount iso files.

For how long have I used the solution?

4.5 Years

What was my experience with deployment of the solution?

None that were insurmountable.

What do I think about the stability of the solution?

VMWare in my experience has proven to be very stable; systems usually run unattended.

What do I think about the scalability of the solution?

With the right amount of resources, additional host and servers can be added within minutes.

How are customer service and technical support?

Customer Service:

5 out of 5

Technical Support:

5 out of 5

Which solution did I use previously and why did I switch?

We also have in production Citrix Xenserver; Xenserver does not seem to be friendly with third party integration.

How was the initial setup?

With the right amount of training initial installation is usually straightforward; even in the absence of that it's pretty much straightforward.

What about the implementation team?

Implemented in-house

Which other solutions did I evaluate?

We evaluated Xenserver.

What other advice do I have?

Its the most production ready virtual platform.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Asst. System Maintenance Manager at a manufacturing company with 501-1,000 employees
Vendor
The best VM hypervisor

Valuable Features:

Memory overcommittment and deduplication, allowing higher consolidation ratios.

Improvements to My Organization:

With VMware ESXi 5.5 and vCenter, we have a high-performance and stable virtual platform for converting 10 plus physical machines into few virtual machines. 

Room for Improvement:

Reduce operation cost on physical machines, increase availability and performance of virtual operation systems.

Use of Solution:

3 years.

Stability Issues:

We have a issue when setup ESXi. There is no response from host machine when connecting VMware ESXi to IBM SAN (v3700), resolved by installing ESXi new patches.

Cost and Licensing Advice:

The only setup cost is VMware license, no extra cost is needed as we have a IT team who familiar with VMware products. 

Other Advice:

For small-to-medium business, I would recommend to install ESXi on USB stick or SD card. It provides more flexibility and lower cost to setup the virtual platform. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

As stated by others always update firmware and patch VMware prior to going in to Production. It will save on issues like you had.

See all 4 comments
Senior Techical Support Engineer at A Cloud Compute Company
Real User
* User friendly and not complex. * Easy to...

Valuable Features:

* User friendly and not complex. * Easy to deploy, manage and troubleshoot. * Scalability and stability. * Highly recommended for mission critical applications and databases. * Aggressive in educating their clients.* User friendly and not complex. * Easy to deploy, manage and troubleshoot. * Scalability and stability. * Highly recommended for mission critical applications and databases. * Aggressive in educating their clients.

Room for Improvement:

VMware should compete against their competitors in terms of Pricing. Hopefully, they can value add some features without any additional cost.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1068 - PeerSpot reviewer
it_user1068Tech Support Staff at a tech company with 51-200 employees
Real User

vSphere is indeed the best in the market as a result of its web interface and compatibility with different OS (among other excellent features). Web based programs and applications are the in thing in the modern market of this kind.

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reviewer1437084 - PeerSpot reviewer
Manager at a energy/utilities company with 1,001-5,000 employees
Real User
Feature-rich, stable, scalable, easy to install, and has good technical support
Pros and Cons
  • "The roadmap for the product itself covers all of the features that we are looking for."
  • "It would be great if VMware could have a consolidated way of delivering this as software rather than pieces and several add-ons so that you could enjoy the product in its entirety."

What is most valuable?

It is user-friendly, easy to deploy, and easy to maintain.

The roadmap for the product itself covers all of the features that we are looking for. 

It has what we need.

What needs improvement?

There are many add-on modules for it.

It would be great if VMware could have a consolidated way of delivering this as software rather than pieces and several add-ons so that you could enjoy the product in its entirety.

There are many add-ons that you have to plugin to enjoy the feature or experience the full power of it.

For how long have I used the solution?

I have been using VMware vSphere for more than five years.

What do I think about the stability of the solution?

VMware vSphere is a stable product.

What do I think about the scalability of the solution?

It is very scalable.

How are customer service and technical support?

They were very helpful in resolving the issue that we had.

How was the initial setup?

The initial setup is easy.

What other advice do I have?

I would recommend this solution to others. It is considered to be a leader within the industry.

I would rate VMware vShpere an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1109874 - PeerSpot reviewer
Solutions Specialist at a computer software company with 10,001+ employees
Real User
Flexible, easy to use, and stable
Pros and Cons
  • "It is a very mature solution that is easy to use and flexible."
  • "The technical support is good. However, it could be more seamless when it comes to chat support and lower response times."

What is our primary use case?

The solution has many uses, such as consolidation, VDI workloads, and server virtualization.

What is most valuable?

It is a very mature solution that is easy to use and flexible.

For how long have I used the solution?

I have been using this solution for a couple of years.

What do I think about the stability of the solution?

From the years of usage, I have found no issue with the stability of the solution.

How are customer service and technical support?

The technical support is good. However, it could be more seamless when it comes to chat support and lower response times.

How was the initial setup?

The initial setup is straightforward but when it comes to consolidation it can become complex quickly in some environments. The time it takes to install depends on many variables. For example, if you are building a data center and are using this solution then it can be complex.

When it comes to maintenance, you do not need a team to handle it. We have found it easy to manage.

What's my experience with pricing, setup cost, and licensing?

The price could improve for the enterprise versions.

What other advice do I have?

I would recommend using a certified skilled implementation team. It can be difficult if you do not have the experience.

I rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.