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ITManageb049 - PeerSpot reviewer
IT Manager at a construction company with 51-200 employees
Real User
Used for our VDI infrastructure and managing virtual machines
Pros and Cons
  • "We use it for our VDI infrastructure and managing virtual machines."
  • "I would like to see the UI incorporating all of the functionality that the thick client had."

What is our primary use case?

The primary use is to manage all of our virtual machines/servers and the ESX host. It is performing well.

How has it helped my organization?

We use it to incorporate our infrastructure around one product.

What is most valuable?

  • Ease of access
  • Manageability

We use it for our VDI infrastructure and managing virtual machines.

What needs improvement?

I would like to see the UI incorporating all of the functionality that the thick client had.

Buyer's Guide
VMware vSphere
November 2024
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For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

Scalability is great.

Which solution did I use previously and why did I switch?

I have used the product my entire IT career.

How was the initial setup?

The initial setup is pretty straightforward. I have been setting it up for 10 years.

What was our ROI?

Our ROI is time management savings.

What other advice do I have?

Do not look at Microsoft.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user367836 - PeerSpot reviewer
IT Architect at a tech services company with 51-200 employees
Consultant
The higher usage ratio of hardware and vMotion are valuable features.

What is most valuable?

  • vMotion
  • Encapsulation
  • Higher usage ratio of hardware
  • Storage virtualization

How has it helped my organization?

As a consultant and service company, we can manage our own infrastructure with minimal effort, deploy new applications very quickly, and do tests very easily.

What needs improvement?

In general, the management features need to be improved. vCenter has just gotten really big and overly complicated.

For how long have I used the solution?

I've used it for over 10 years.

What was my experience with deployment of the solution?

We've encountered no issues with deployment.

What do I think about the stability of the solution?

We haven't had issues with instability.

What do I think about the scalability of the solution?

We hardly ever have issues with scalability.

How are customer service and technical support?

Customer Service:

We've found customer service to be average.

Technical Support:

Technical support used to be better. The response times are OK, but the solution has too many needs too often.

Which solution did I use previously and why did I switch?

We've been using VMware since the beginning.

How was the initial setup?

I don't have any issues with initial setup.

What about the implementation team?

I do implementations myself.

What's my experience with pricing, setup cost, and licensing?

Carefully think about what features you need now and in the future, because licensing costs depend on that.

What other advice do I have?

Do a PoC and compare it to other solutions.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We’re a VMware partner.
PeerSpot user
Buyer's Guide
VMware vSphere
November 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
it_user326694 - PeerSpot reviewer
IT Technician at a tech services company with 51-200 employees
Consultant
It's given us flexibility for large and quick deployments.

What is most valuable?

I like vCenter Server since you can monitor and control your whole environment from there. Also, the Web Client is nice to have, but I have heard from my colleagues that there are a lot of issues with it and it doesn’t work as good as it should do to make the C# client invane.

How has it helped my organization?

I think in our own way, it has it made the administration a lot easier, reduced maintenance time and made us more flexible in terms of large and quick deployments.

What needs improvement?

From what I have encountered, the Web Client should be improved so it loads faster locally, and certainly over a VPN connection, as I have experienced a very slow loading when using it over VPN.

For how long have I used the solution?

The company has been using it for over three years, starting with v5.5, but I've only used v6.0.

How are customer service and technical support?

Very good, I have opened a few calls with VMware already and I am very satisfied. I like the flexibility to open calls from the portal.

Which solution did I use previously and why did I switch?

No previous solution was in place prior to v5.5.

What about the implementation team?

We implemented everything through our in-house administrator team, but I wasn't involved.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We are a VMware Partner and sell as well as implement this product for our customers in their environment.
PeerSpot user
it_user320928 - PeerSpot reviewer
CIO at a insurance company with 51-200 employees
Vendor
I have central management of all our servers and can deploy a server quickly with low hardware cost and high ROI.

Valuable Features

The management piece of it, being able to see what all my servers are doing from one central place.

Improvements to My Organization

Higher return on investment, reduced cost of hardware, and central management which is key. The most important part is that it's nimble – I can deploy a server in minutes.

Room for Improvement

The product is perfect the way it is for us, for our needs.

Stability Issues

Very stable – extremely so.

Scalability Issues

Easy to scale – able to scale out as we need.

Customer Service and Technical Support

Depending on what technical level you are on, they are responsive and very knowledgeable. Any time I have to use them a solution is forthcoming within 24 hours.

Initial Setup

Somewhere in the middle – you have to know what you’re doing and have some knowledge. One thing with these products, is that the more you use them the easier it is.

Other Solutions Considered

We looked at Microsoft, and we looked at the viability of the product, technical support, and ease of use. VMware was chosen because of its ease of use, and the product itself.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user320598 - PeerSpot reviewer
vSphere Consultant at a tech services company with 501-1,000 employees
Consultant
It's given us automation capabilities for server provisioning and management of configurations, although the main feature suite should include those from vCloud and vRealize.

Valuable Features

It only breaks predictively.

Improvements to My Organization

  • It's saved us costs for power and cooling.
  • It's given us automation capabilities for server provisioning and management of configurations.

Room for Improvement

I'd like to see more trickle down features from vCloud/vRealize to the main feature suite.

Stability Issues

Tentatively favorable – we haven’t had a lot of outages just wary about future upgrade ability.

Scalability Issues

I would go with unknown at this point – we're kind of small, at best were medium sized, so we're not sure what our scaling needs will be. It is not close to the maximum.

Customer Service and Technical Support

Good technical support – response time was good/ average.

Initial Setup

Can be straightforward, but it can be complex, depending on the size and what you're trying to do.

Other Advice

It's easier to deploy if you have someone very knowledgeable. Use peer reviews; they're very important.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user316464 - PeerSpot reviewer
Technology Architect at a tech company with 10,001+ employees
Vendor
It provides a single platform for API integration, but the web client is clunky.

Valuable Features

  • DRS
  • vMotion

However, without entire feature set we couldn’t manage.

Improvements to My Organization

It reduces the time needed to roll out new solutions. Also, it provides a single platform for our API integrations.

Room for Improvement

It needs color coding (e.g. production/non-=production, tier levels), as it treats everything the same.

Stability Issues

It's pretty solid, most issues are resource and Java related, because Java is a resource hog, but it runs pretty smoothly.

Scalability Issues

There's no concern of scalability, and it gets better with each version. The only issue was with the FT portion, but with 6.0 no concern because it’s capable.

Customer Service and Technical Support

Zero issues with tech support. Our TAM answers after some time, but it's not a negative because they're dedicated just to our company.

Initial Setup

The setup itself is simple, and the only thing is finding the minimums; it won’t tell you minimums prior to upgrades, and you won’t find out until machine dies.

Other Advice

It lose points because it lacks color coding, the web client is clunky, and the interface itself makes it harder to find stuff.

You should run the SQL scripts outside the intial install, cluster SQL, cluster vCenters and run as VMs, and set DR rules to match.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user300504 - PeerSpot reviewer
Executive Vice President at a construction company with 501-1,000 employees
Vendor
Before implementing, I suggest you set up a couple of machines in a practice lab.

What is most valuable?

The virtualization is the valuable feature.

How has it helped my organization?

It's much easier to manage than a pile of hardware.

We are also able to roll out new ideas to the users quicker.

What needs improvement?

The web-based access is flaky. It needs to have a built in backup ability, and the update manager needs to be its own appliance.

For how long have I used the solution?

I've been using it for four or five years.

What was my experience with deployment of the solution?

It does not like working with the older Intel NICs nor the Realtek NICs, but I was able to work around that.

How are customer service and technical support?

Customer Service:

The one customer service issue I have had is almost three months old and still unresolved (that sucks).

Technical Support:

I've never used tech support.

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

It's straightforward.

What about the implementation team?

We did it in-house, and I would suggest you set up a couple of machines in a practice lab first though.

What was our ROI?

We can't quantify the ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing is reliable.

Which other solutions did I evaluate?

No as we've been using before any other virtualization software was popular.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user279879 - PeerSpot reviewer
Programmer at a tech company with 1,001-5,000 employees
Vendor
We're able to to build, test, and take snapshots of VM's on a daily basis.

What is most valuable?

  • The out-of-box application works well even without customization.
  • vCenter web UI is great.

How has it helped my organization?

I work on it daily and it's easy to build VM's and take snapshots. I can also test the VM's as much as I want.

What needs improvement?

  • vCenter web UI has the occasional bug.
  • Sometimes it takes a while until the VM responds to a mouse click.

For how long have I used the solution?

I've used it for six months.

What was my experience with deployment of the solution?

None.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

Haven't yet needed to scale.

How are customer service and technical support?

Customer Service:

Haven't needed customer service.

Technical Support:

Haven't needed technical support.

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

Straightforward.

What about the implementation team?

In-house.

Which other solutions did I evaluate?

We did not evaluate other options.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.