It gives us great management capability and it integrates well with NetApp storage.
System Engineer at a legal firm with 501-1,000 employees
We can spin up VMs within hours instead of going through a paper trail of physical servers and install process, reducing our procurement timeline.
What is most valuable?
How has it helped my organization?
There's a lot of expertise within the legal industry for VMware, and we’re early adopters of VMware since 2.0.
Also, we can spin up VMs within hours instead of going through a paper trail of physical servers and install process. This has drastically reduced our procurement timeline.
What needs improvement?
It's hard to say because now that Dell acquired EMC, which owns VMware, we have to see how that flushes out.
What do I think about the stability of the solution?
It just works, and is not buggy.
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VMware vSphere
October 2024
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What do I think about the scalability of the solution?
It scales well.
How are customer service and support?
It's pretty good, and because we don’t use them much, this reflects on how well the product works.
Which solution did I use previously and why did I switch?
We used a third-party installer, which made it straightforward. But it was complex because of planning involved.
What other advice do I have?
Understand your requirements and see how it fits in, especially with Hyper-V as a competitor. Take into account third-party support.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Systems Administor at a tech vendor with 501-1,000 employees
It's reduced the size and cost of our physical data center, although vROPS should be part of the product and not something extra.
Valuable Features
- High Availability, so we're able to failover in the case of hardware failure
- vMotion, for live migration from one server to another without interruption
- DRS, on par with or better than other hypervisors
Improvements to My Organization
- Reduces the size and cost of our physical data center.
- It gives us a smaller footprint, and we can do more with less.
Room for Improvement
vROPS should be part of the product and not something extra. There’s a bunch of third-party applications that can do the same thing for less money. If VMware wants people to get vROPS, it should be included. Price is an issue.
Stability Issues
It's rock solid. We're 100% virtualized and we run everything in this architecture (FAS and vSphere), but you have to deploy it correctly.
Scalability Issues
It's infinitely scalable, if you have the money.
Customer Service and Technical Support
It's great, except for AirWatch.
Initial Setup
Upgrading from v5.5 to v6.0, there were a couple of areas in which we had to be careful because the instructions weren't presented clearly, especially with the new vCenter architecture. You have to be careful, but after that, everything else was easy.
Pricing, Setup Cost and Licensing
Over the last couple of years VMware has included more in your license, but support costs start going up for those products. Hardware costs go down, but licensing starts to cost. CTO’s start looking at open source because of cost, but architects don’t want that.
Other Advice
It just works. Just get it. There are other hypervisors, but the amount of time you put into it to get your job done, you’re going to save money on the back end with vSphere.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
VMware vSphere
October 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Network Engineer 4 at a healthcare company with 501-1,000 employees
We're able to scale up as much as we need so long as the backend support is available, although there's no option to choose either the web or thick client.
Valuable Features
- vMotion
- DRS
- HA
Improvements to My Organization
It uses less data-room space, and has lower cost and power consumption, giving us much bigger cost savings.
Room for Improvement
I wish they would maintain thick clients and web clients, so you can choose which to go with.
Stability Issues
It's great, just natural hiccups during the upgrade process, but we straightened out those issues.
Scalability Issues
It's fantastic, able to go as big as you want to go, so long as the backend and databases to support are big enough.
Customer Service and Technical Support
Used tech support for upgrades over the years, and they were good. They were better before partnering with EMC, and not a little more drawn out (ticket, open case, priorities, etc.). Don’t work with TAM.
Initial Setup
I was not involved when they did the initial setup. In a prior job, in a big environment, the setup was smooth in moving to 5.5 from 4.1
Pricing, Setup Cost and Licensing
Budget appropriately, so look at yhr infrastructure, and have no fear on the VMware side because it's a great product.
Other Advice
Nothing is perfect, and something will always have an issue.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure Engineer at a tech services company with 501-1,000 employees
It allows us to be flexible-- every time we need a new server we don’t need a new physical box.
Valuable Features
There are no physical limitations in being able to move virtual machines around hosts and storage.
Improvements to My Organization
It allows us to be flexible-- every time we need a new server we don’t need a new physical box.
Room for Improvement
I’m sure there is plenty that could be better, but nothing comes to mind immediately because it just rocks.
Stability Issues
Very impressed – rock solid.
Scalability Issues
It's infinitely scalable.
Customer Service and Technical Support
It's readily available as needed.
Initial Setup
I inherited our setup. It's very easy to add new versions as well. As long as you know what you're doing, it's very easy.
Other Solutions Considered
We did an evaluation of Microsoft Hyper-V, and it's not there compared to VMware. It's where VMware was five years ago.
Other Advice
You can't go wrong with VMware. The stability and the flexibility it allows, they do it best compared to competitors.
Peer reviews are fairly important, but I try to form my opinion from a POC over anything else.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Operations Support Analyst at a tech services company with 1,001-5,000 employees
Multiple VMs can run on a single host and have a single point of management.
What is most valuable?
It's consolidated in that multiple VMs can run on a single host and have a single point of management.
How has it helped my organization?
- Application protection
- Load balancing
- Protection against network/host failure
What needs improvement?
5.1 SSO is a disaster, it was re-done for 5.5 and improved again for 6.0. VMware even recommend upgrading directly to 5.5 and skipping 5.1, and we are now planning to upgrade to v6.
For how long have I used the solution?
Personally since 2012, and in my current role only a few months.
What was my experience with deployment of the solution?
There were no major issues.
What do I think about the stability of the solution?
Not really, as 5.1 has been out for a very long time, and any stability issues have been ironed out as with any product.
What do I think about the scalability of the solution?
Upgrading from 5.1 to 5.5 is the biggest issue.
How are customer service and technical support?
Customer Service:
Very good and the communities help a lot too.
Technical Support:Very good and the communities help a lot too.
Which solution did I use previously and why did I switch?
The solution in this company started on v4.1, and has moved to v5, and is currently on v5.1. This was to do with keeping with in support and being able to use new features.
How was the initial setup?
With v5.1 you have to consider the various roles and how you wish to deploy them. SSO, Web, inventory, vCenter can all be installed together, separately, or any mix in between, and even physically if you wanted. I have inherited this design, and I would have done it differently, but as time passes, best practice is improved.
What about the implementation team?
All this was done in-house, with the help of specalist consultants, I have inherited this role and the environment is currently in flux
What was our ROI?
For the company very good, as they run loads of different applications at the same time
What's my experience with pricing, setup cost, and licensing?
If you can go for enterprise plus, do so as you get access to the VDS and all the features it provides, esp LBT and NIOC.
Which other solutions did I evaluate?
Hyper-V is gaining traction but VMware is currently still the way to go.
What other advice do I have?
Plan it properly and skip 5.1 if possible. I would avoid 6.0 until Update 1 is out, so any initial bugs can be ironed out.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of Data Center at a tech company with 51-200 employees
An excellent product with proven track record. Plan properly the deployment and use as this products is expensive.
Valuable Features:
VMware vSphere is a proven product with an established track record. We bought it as part of our server system upgrade project to accommodate our new student management system from Oracle. At first, we had a taste of vSphere as part of a demonstration system. We got to play around with it and really liked its features and the capabilities that it can bring to our organization.VMware is also a Cisco partner, and as such Cisco has a validated design for using vSphere together with their blade servers for Oracle PeopleSoft. This was critical in selecting vSphere as our virtualization platform foundation, as the application which we envisioned to run on the servers is fully tested and verified by Cisco and Oracle to work with vSphere.
Room for Improvement:
With all the desirable features of vSphere and its proven track record, its no wonder that it's also the most expensive virtualization platform out there. This is the first major disadvantage when using VMware. Other vendors have competing products with similar capabilities. However, these products are not proven and tested.Another thing to watch out for when using vSphere is that you really need to plan your deployment and use thoroughly. With the high cost associated with this product, proper diligence must be taken in the planning on how to use this product to achieve the desired results.Lastly, make sure the hardware that you run vSphere on is fully supported. Hardware compatibility issues can limit the functionality of vSphere or worse render the hardware useless.Despite the inherent high cost associated with using this product, I will still highly recommend this for use in production environments. The benefits that will be enjoyed far outweighs the consequences as long as proper planning is done.
Other Advice:
It is also recommend to get a reliable partner for integrating the software with the hardware system. As vSphere has numerous features, an inexperienced integrator or un-trained in-house administrator might not be able to configure fully all features necessary to maximize the product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
VMware Technician Manager at VAS
Easy to install, stable, and scalable
Pros and Cons
- "Stability and scalability are the most valuable features of this solution."
- "I would like to see more support regarding containers, and they need more features for them."
What is our primary use case?
We use this solution for financial full disclosure, end-user computing, and for private cloud.
What is most valuable?
Stability and scalability are the most valuable features of this solution.
The connectivity to the pools from the large amount of memory to the CPU is also very good.
Also, the stability that it provides from the large system to the virtual machine is good.
What needs improvement?
I would like to see more support regarding containers, and they need more features for them.
For how long have I used the solution?
I have been using VMware vSphere for a couple of years.
What do I think about the stability of the solution?
The stability of this solution is one of the most valuable features. It's a very stable product.
What do I think about the scalability of the solution?
It's a very scalable solution. Every release includes scalability.
We have 200 to 300 customers who are using it and we have plans to increase our usage.
How are customer service and technical support?
Technical support is moderate.
How was the initial setup?
The initial setup is straightforward.
The time it takes for deployment depends on the environment and the design of it.
We need a team of five technicians to maintain this solution.
What's my experience with pricing, setup cost, and licensing?
It's a monthly subscription model.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate VMware vSphere a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Solutions Specialist at a computer software company with 10,001+ employees
Flexible, easy to use, and stable
Pros and Cons
- "It is a very mature solution that is easy to use and flexible."
- "The technical support is good. However, it could be more seamless when it comes to chat support and lower response times."
What is our primary use case?
The solution has many uses, such as consolidation, VDI workloads, and server virtualization.
What is most valuable?
It is a very mature solution that is easy to use and flexible.
For how long have I used the solution?
I have been using this solution for a couple of years.
What do I think about the stability of the solution?
From the years of usage, I have found no issue with the stability of the solution.
How are customer service and technical support?
The technical support is good. However, it could be more seamless when it comes to chat support and lower response times.
How was the initial setup?
The initial setup is straightforward but when it comes to consolidation it can become complex quickly in some environments. The time it takes to install depends on many variables. For example, if you are building a data center and are using this solution then it can be complex.
When it comes to maintenance, you do not need a team to handle it. We have found it easy to manage.
What's my experience with pricing, setup cost, and licensing?
The price could improve for the enterprise versions.
What other advice do I have?
I would recommend using a certified skilled implementation team. It can be difficult if you do not have the experience.
I rate VMware vSphere a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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I agree that 5.1 is a mess and 5.5 is much better. Update 1 is out now for vSphere 6.0 which we are planning to migrate to now. The Web Client is much improved in this version and includes all Update Manager options now.