We are a construction business and this solution enables us to securely operate our technology. We are customers of VMware vSphere and I'm the company's head of IT.
Jefatura del Departamento de Tecnologías de la Información at SERGEAR SAC
Provides great backup and is extremely reliable
Pros and Cons
- "Provides good backup to our servers."
- "It's an expensive solution."
What is our primary use case?
How has it helped my organization?
We have many power outages and VMware is very reliable in terms of dealing with that kind of experience on a regular basis.
What is most valuable?
The most valuable feature is the reliability for our own servers, the backup of the information on our servers.
What needs improvement?
The main issue for us is the cost of the solution.
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VMware vSphere
October 2024
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For how long have I used the solution?
I've been using this solution for four years.
What do I think about the stability of the solution?
The stability is fine - we need to upgrade our hardware and that is currently an issue.
What do I think about the scalability of the solution?
We currently have 25 employees using this solution with another 20 users who work remotely.
We have two people managing vSphere.
How are customer service and support?
Our experience with technical support has been very good.
Which solution did I use previously and why did I switch?
We previously used SAN products and we've recently decided that we're going to move to Nutanix.
How was the initial setup?
The initial setup was straightforward with deployment taking two weeks. We had an independent integrator who was responsible for this and they did a good job.
What other advice do I have?
This is a very good product for small business or community organizations.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director Global Security at a outsourcing company with 10,001+ employees
Flexible, good scalability, and it brings stability to our workloads
Pros and Cons
- "The most valuable features are stability and support."
- "I would like to see support for endpoint virtualization."
What is our primary use case?
The primary use case is server virtualization and it brings stability to our workloads.
What is most valuable?
The most valuable features are stability and support. The stability of this product is very good, and I have not seen an issue for many years. It is very stable for all of the features that are available today.
What needs improvement?
I would like to see support for endpoint virtualization.
Another thing that I would like to see are improvements with respect to performance.
For how long have I used the solution?
I have been using VMware vSphere for at least seven or eight years.
What do I think about the stability of the solution?
The stability is very good and should be a top priority for choosing this product.
What do I think about the scalability of the solution?
This is definitely a scalable product and it is used in a virtualized environment.
How are customer service and technical support?
The support is very good and we have had no issues with them.
Which solution did I use previously and why did I switch?
Compared to other products, vSphere is number one in terms of flexibility and scalability.
What's my experience with pricing, setup cost, and licensing?
Pricing is a little bit on the higher side, compared to other products.
What other advice do I have?
Basically, this is a good solution and most of the features are already there. I can recommend it to others. That said, I would like to see better performance.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
VMware vSphere
October 2024
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Pre-sales engineer
A solid solution for backups and security
Pros and Cons
- "It is highly scalable. We can add new hardware and expand the infrastructure easily."
- "The management of the product demonstration is weak."
What is our primary use case?
We use this product as a solution for backups and security.
What needs improvement?
The functionalities and management of the product demonstrations need improvement.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is highly scalable. We can add new hardware and expand the infrastructure easily.
How is customer service and technical support?
The tech support is good.
How was the initial setup?
The setup was easy to install and deploy. It took one or two days for deployment.
What's my experience with pricing, setup cost, and licensing?
The pricing is expensive but we really do not have a choice.
What other advice do I have?
I advise anyone looking to use this solution to take the VMware webinars to familiarize themselves with the product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Windows Systems Administrator with 1,001-5,000 employees
Stable solution that meets all of our needs
What is our primary use case?
It's how we manage our server infrastructure virtually.
How has it helped my organization?
It meets all of our needs.
What needs improvement?
I'm looking forward to the HTML client being finished. That's the thing that's annoying me, but I know it's coming this fall.
If they were going to make the transition from the standalone installable client to the HTML, I wish they would have done more development on it before they released. It's not feature-complete, so we have to go back to the old client to do certain things, and I don't really want to.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It's a very stable product.
What do I think about the scalability of the solution?
We haven't had any scalability issues yet. I don't foresee us having that issue. We're small enough that, if there is a case where it wouldn't scale, it's not going to be discovered by us.
How is customer service and technical support?
Technical support is always helpful.
What other advice do I have?
I would absolutely recommend it. vSphere has been at the last two jobs that I've had and it's solid.
It's a definite nine out of 10. I'm not sure that there's anything out there that would be better. Microsoft has a hypervisor but I think VMware is more feature-complete.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure Engineer at a non-profit with 5,001-10,000 employees
It enabled deployment of the virtual machines via templates and distributed switches. If the browser crashes, then any progress is lost on the vCenter.
What is most valuable?
vMotion between the hosts, deployment of the virtual machines via templates and distributed switches are some valuable features of this product.
How has it helped my organization?
It allowed us to move from a physical environment to a virtual environment. It also allowed us to install much more of the hardware, i.e., up to 30+ virtual machines on a single physical server.
What needs improvement?
There is need for high availability for the vCenter and also a faster/responsive vCenter web interface. True high availability for a vCenter is required in the current virtualised world. With the introduction of 6.5, VMware has now introduced true HA with heartbeat monitoring.
As VMware have gradually decided to move from the C++ thick client to the flash based web portal, and now to the HTML5 web based portal, the legacy flash based web portal for vCenter 5/6.0 was sluggish and slow. On many occasions when going through nested windows for VMware configuration, the flash plugin or browser would crash. Fingers crossed with the new HMTL5 based web portal as so far it's been solid. Even though it doesn't currently have all the features of the flash based portal, I hope VMware releases a fully-functioning HTML5 in the next release of vCenter.
For how long have I used the solution?
I have used this solution for six years.
What do I think about the stability of the solution?
Sometimes we have encountered vCenter/vSphere issues that requires the service to restart or the server restarts. The web interface has a lot going on and if the browser crashes, then any progress is lost on the vCenter.
What do I think about the scalability of the solution?
I did not encounter any scalability issues for the VMs.
How are customer service and technical support?
The technical support is good. I had to use it for iSCSI related issues and was told to upgrade to latest build. However, it didn't fix the issue.
Which solution did I use previously and why did I switch?
I was not using any other solution previously.
How was the initial setup?
I set up a clustered virtual environment and distributed switches with integration into EMC VNX using VLANs for each SP for iSCSI traffic.
What's my experience with pricing, setup cost, and licensing?
It is expensive for the private sector but it does have a good pricing policy for the charity sector.
Which other solutions did I evaluate?
We tested Hyper-V - but this was back in 2009. It was very basic then.
What other advice do I have?
You need to place more time into the design phase. You should also build higher spec servers in order to save costs on the licensing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Software QA Engineer at a tech company with 10,001+ employees
The features of DRS, High Availability, SRM, and vMotion have been valuable for us.
Valuable Features
There are several valuable features, including virtualization, of course, as well as DRS, High Availability, SRM, and vMotion.
Improvements to My Organization
It's really helped us out with our testing and development.
Room for Improvement
It's not perfect, and could use improvements with better stability and better support.
Deployment Issues
We attempted to upgrade from vSphere 5.0 to 5.5, but we weren't successful. We contacted technical support and, after a few tries, they closed our case and asked us to perform a fresh vCenter install and to create the inventory from there.
Stability Issues
It hasn't been as stable as we expected.
Scalability Issues
Scaling it is not an issue.
Customer Service and Technical Support
Customer Service:
Customer service needs a lot of improvement. They need to improve on keeping customers informed of their ongoing issues. They need more support for resolving issues rather than offering workaround and hitting the same issue again.
Technical Support:5/10 - I have opened tickets on a P1 support issue and it hasn't been resolved and I logged it over a month ago.
Initial Setup
The initial setup is simple.
Implementation Team
We implemented it in-house.
Other Solutions Considered
We didn't evaluate other options.
Other Advice
It's a good product, but you have to be patient with it when an issue arises.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Sr. Architect - Enterprise Virtualization at a insurance company with 1,001-5,000 employees
The consolidation of hardware is good, however, VSAN needs to be improved.
What is most valuable?
It's allowed us to consolidate our hardware.
How has it helped my organization?
- We spend less money on hardware.
- We're able to get better use of data center space because our hardware is consolidated into a smaller footprint.
What needs improvement?
The VSAN storage could be improved.
For how long have I used the solution?
I've used it for over 10 years.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
There are only slight issues.
How are customer service and technical support?
Customer Service:
It's very good.
Technical Support:It's very good.
Which solution did I use previously and why did I switch?
No previous solution was used.
How was the initial setup?
It was a straightforward initial setup.
What's my experience with pricing, setup cost, and licensing?
Know what your needs are and then license accordingly.
Which other solutions did I evaluate?
No other options were evaluated.
What other advice do I have?
It's important that you understand the technology before using it.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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