I am a technician and I mainly use this solution for providing troubleshooting support for different problems and reimaging for customers.
Computer Technician at a educational organization with 501-1,000 employees
Stable, easy to install, but lacking MDM functionality
Pros and Cons
- "The initial setup is straightforward."
- "It would be valuable for Windows to have an MDM feature to deploy applications remotely to it natively, such as the Jamf solution for Apple."
What is our primary use case?
What needs improvement?
It would be valuable for Windows to have an MDM feature to deploy applications remotely to it natively, such as the Jamf solution for Apple.
For how long have I used the solution?
I have been using this solution for approximately one year.
What do I think about the stability of the solution?
The solution is stable. However, the hardware it is running on is not always stable.
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Windows 10
November 2024
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How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
I rate Windows 10 a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Partner at a non-profit with 1-10 employees
A stable and reliable OS
Pros and Cons
- "Windows 10 is definitely stable."
- "It could benefit from more integration."
What is our primary use case?
I use it on my laptop. I just use it for home usage — for personal purposes. Our company plans to increase our usage of Windows 10.
What needs improvement?
There should be better support for SQL servers. We haven't started using SQL yet, but when we do, we'll need proper support.
Also, it could benefit from more integration.
For how long have I used the solution?
I have been using Windows 10 for one year.
What do I think about the stability of the solution?
Windows 10 is definitely stable.
What do I think about the scalability of the solution?
I haven't tried to scale it so I cannot comment on that.
How are customer service and technical support?
I have never had to contact support for this solution.
How was the initial setup?
I didn't install it myself; it came pre-installed on my laptop.
What other advice do I have?
I would recommend Windows 10 to others. Overall, on a scale from one to ten, I would give Windows 10 a rating of eight.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Windows 10
November 2024
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823,875 professionals have used our research since 2012.
IT Support Executive at a healthcare company with 51-200 employees
User friendly, easy to install, and stable
Pros and Cons
- "The solution is easy to use."
- "There is some room for improvement in the security of the solution."
How has it helped my organization?
We use the solution as an operating system for laptops and regular desktop PCs.
What is most valuable?
The solution is easy to use.
What needs improvement?
There is some room for improvement in the security of the solution.
For how long have I used the solution?
I have been using this solution since it was released but I have been using Microsoft Windows operating system for approximately 25 years.
What do I think about the stability of the solution?
The solution is stable but sometimes I have issues with drivers that are in the OEM release. This is because they are not updated yet.
What do I think about the scalability of the solution?
We have approximately 500 users using the solution in my organization.
How was the initial setup?
The installation is easy to install, it normally takes approximately 20 min.
What about the implementation team?
I did the implementation myself.
What's my experience with pricing, setup cost, and licensing?
There is a licensing for the solution and they could improve on it.
What other advice do I have?
I would recommend this solution to others.
I rate Windows 10 a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Consultant at a tech services company with 11-50 employees
Stable with an easy initial setup and solid capabilities
Pros and Cons
- "So far, we have been satisfied with the capabilities of Windows 10."
- "The cost of Windows 10 is a bit high. They should work to make it lower."
What is our primary use case?
The solution is useful for running our personal applications, or business applications.
What is most valuable?
So far, we have been satisfied with the capabilities of Windows 10.
It's a very stable product.
The initial setup is very simple and quite straightforward.
What needs improvement?
The cost of Windows 10 is a bit high. They should work to make it lower.
For how long have I used the solution?
I can't recall exactly how long I have used the solution, however, it has been a few years at this point.
What do I think about the stability of the solution?
The stability of the product is great. There are no bugs. It's not glitchy. It doesn't crash or freeze. The performance is pretty reliable.
Which solution did I use previously and why did I switch?
We did not use a different solution before implementing Windows 10.
How was the initial setup?
The initial setup is not difficult or complex. It's very easy, very straightforward. A company shouldn't have any issues with the implementation process.
I cannot recall the exact amount of time the implementation actually took.
What about the implementation team?
We did not need an integrator or consultant. The implementation was all delivered centrally by a project team.
What's my experience with pricing, setup cost, and licensing?
We would appreciate the product more if it was less expensive in general.
Which other solutions did I evaluate?
We did not evaluate other options before adopting this product.
What other advice do I have?
As we are on the cloud deployment version, we are always on the latest deployment of Windows 10.
I'd rate the solution at an eight out of ten. We're happy with its capabilities in general.
I would recommend the product to other organizations and other users as well.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Operations Manager at Cognitive Global
Mostly stable and setup isn't complicated
Pros and Cons
- "Windows setup isn't very complicated. Mostly, we have someone proficient in Windows to do our installations."
- "At the beginning of the year, there was a Windows patch update that created a lot of problems for our customers. They kept on getting the blue screen."
For how long have I used the solution?
This is a new laptop, so I've been using it for less than a year.
What do I think about the stability of the solution?
I haven't had any issues with my system. But at the beginning of the year, there was a Windows patch update that created a lot of problems for our customers. They kept on getting the blue screen. I believe it was a patch update in February at the beginning of the year, if I'm not mistaken. So, we were getting a lot of calls. Yeah, that was the only issue I found. But otherwise, Windows was totally fine because we are all familiar with it.
How are customer service and support?
So far, Microsoft support has been okay. But then again, we have in-house support. So, before it goes to the Microsoft team, most issues are handled by our team. We have a structured support team, so I haven't had any problems so far.
How was the initial setup?
Windows setup isn't very complicated. Mostly, we have someone proficient in Windows to do our installations. It's not something normal users deal with. So if you ask an average user, they might say it's a bit complex, but otherwise, no.
What's my experience with pricing, setup cost, and licensing?
We primarily use yearly subscriptions because organizations prefer bundled packages that you pay for annually. We also recommend that. Who wants to pay every month?
What other advice do I have?
I rate Windows 10 eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
System Integration Engineer at a computer software company with 1-10 employees
Stable, easy to set up, and easy to use
Pros and Cons
- "It's easy to use."
- "I would like to see less space taken by the installation."
What is our primary use case?
We use Windows 10 on our home system.
What is most valuable?
It's easy to use.
What needs improvement?
I would like to see less space taken by the installation.
For how long have I used the solution?
I have been using this solution for approximately a year or two.
We are not using the latest version.
What do I think about the stability of the solution?
This solution is stable enough.
What do I think about the scalability of the solution?
We have 8 users in our company who are using Windows 10.
How are customer service and technical support?
I have never contacted technical support.
Which solution did I use previously and why did I switch?
Previously, we have only used older versions of Windows.
How was the initial setup?
The initial setup is straightforward. The installation is very easy.
What about the implementation team?
I have completed the installation myself.
What's my experience with pricing, setup cost, and licensing?
The pricing could be improved.
There are no licensing fees.
Which other solutions did I evaluate?
We have not evaluated other solutions.
What other advice do I have?
For those who are interested in using Windows 10, I would recommend it.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Enterprise Architect at a comms service provider with 201-500 employees
User-friendly and supports many applications, but needs more monitoring tools for administrators and better pricing
Pros and Cons
- "It is user-friendly, and it supports many applications. I am working as an enterprise lead, so I have different client applications, and they are mostly compatible with Windows. The graphical interface of Windows 10 is better than Windows 8."
- "They should introduce some special tools for system administrators. I am currently looking at how to calculate the storage. It should have additional tools for monitoring for system administrators. A lot of such monitoring and security tools are available for free in other open-source operating systems, such as CentOS. It should have the backup-and-restore functionality, which is integrated with any external device, such as a USB device. Windows 10 should also be free. They should only charge for Professional Windows 10, but the basic OS should be free. Microsoft should support the Red Hat operating system. When I install Red Hat, it doesn't support NTFS. It needs some additional plug-ins."
What is most valuable?
It is user-friendly, and it supports many applications. I am working as an enterprise lead, so I have different client applications, and they are mostly compatible with Windows. The graphical interface of Windows 10 is better than Windows 8.
What needs improvement?
They should introduce some special tools for system administrators. I am currently looking at how to calculate the storage. It should have additional tools for monitoring for system administrators. A lot of such monitoring and security tools are available for free in other open-source operating systems, such as CentOS.
It should have the backup-and-restore functionality, which is integrated with any external device, such as a USB device. Windows 10 should also be free. They should only charge for Professional Windows 10, but the basic OS should be free.
Microsoft should support the Red Hat operating system. When I install Red Hat, it doesn't support NTFS. It needs some additional plug-ins.
For how long have I used the solution?
I have been working with this solution for two to three years. I am using it in the office as well as at home.
What do I think about the stability of the solution?
It is stable. In our organization, we have a lot of security stacks. Windows 10 is more stable and better than Windows 8.
How are customer service and technical support?
I have not contacted them.
How was the initial setup?
The initial setup is very straightforward and simple.
What's my experience with pricing, setup cost, and licensing?
The basic operating system of any hardware should be free. Therefore, it should be free. They should charge only for the enterprise level or enabling the hypervisor. They should charge for Professional Windows 10, but the basic OS should be free.
What other advice do I have?
I would recommend this solution for non-IT people. It is an operating system for a novice end-user. As an administrator, there are many tools that I don't find in it.
I would rate Windows 10 a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
General manager at a tech services company with 1-10 employees
Easy to use, easy to set up and very stable
Pros and Cons
- "The initial setup is very easy."
- "Occasionally configurations can be a bit tricky."
What is our primary use case?
We primarily use the solution for just normal documented work, including work schedules or things of that nature.
What is most valuable?
The solution is very user friendly.
The interface of the solution makes it very easy to navigate.
The initial setup is very easy.
The product is very stable.
What needs improvement?
Right now, the solution is quite good and works quite well for us. I don't know if there are features that need improvement.
Occasionally configurations can be a bit tricky.
For how long have I used the solution?
I've been using the solution for two or three years.
What do I think about the stability of the solution?
The stability of the solution is very good. We've never had a crash and it's never frozen. I don't recall experiencing bugs or glitches. It's reliable.
What do I think about the scalability of the solution?
We only have about ten people in our company using the solution.
We do plan to increase usage in the future. If we bring on more people, they'll also use Windows 10.
How are customer service and technical support?
We've never used technical support do to the fact that we've never had issues. Therefore, I can't speak to their level of service. So far, the solution itself is working well. We've been satisfied.
Which solution did I use previously and why did I switch?
We didn't previously use a different solution.
How was the initial setup?
The implementation is not complex. It's quite straightforward.
The deployment took maybe ten minutes.
You only need one admin person. There isn't much maintenance required.
What's my experience with pricing, setup cost, and licensing?
There aren't additional costs over and above the licensing. The pricing is pretty straightforward. The pricing is in US dollar, however, I'm unsure as to what the full cost is.
What other advice do I have?
We don't have a business relationship with the company. We're just a customer.
I'd rate the solution nine out of ten. It's a great product. We have no complaints as to how it's running and it's worked well for us so far. There really isn't anything missing.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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