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reviewer1460898 - PeerSpot reviewer
Lead Consultant at a tech services company with 1-10 employees
Real User
Jul 19, 2021
A stable and easily installable solution
Pros and Cons
  • "The solution has good stability."
  • "The installation consumes a lot of space and the response time is not as fast as it should be."

What is our primary use case?

We use the solution for running our personal applications. 

What is most valuable?

We find the performance to be the most valuable.

What needs improvement?

It would be nice if the solution were more lightweight, such as is the case with Windows XP. The installation consumes a lot of space and the response time is not as fast as it should be.  

Moreover, the solution could have better performance. 

For how long have I used the solution?

We have been using Windows 10 from the get-go, perhaps for the last ten years. 

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February 2026
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What do I think about the stability of the solution?

The solution has good stability.

What do I think about the scalability of the solution?

My guess is that the solution is scalable, although I have not had occasion to put this to the test.

How are customer service and support?



How was the initial setup?

Installation is straightforward. 

It took under 30 minutes. 

What about the implementation team?

We handled the installation on our own. 

There are two people who are responsible for deployment and maintenance, one being an administrator and the other an engineer. 

What's my experience with pricing, setup cost, and licensing?

While I am not the IT manager, I do know that the licensing costs comes with a subscription that is based on volume. 

Which other solutions did I evaluate?

Prior to using, the solution we evaluated Linux, Windows and Ubuntu.

What other advice do I have?

We have 200 front desk users of the solution in our organization.

I would definitely recommend this product to others.

I rate Windows 10 as an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1607976 - PeerSpot reviewer
Executive Director at a tech services company with 11-50 employees
Real User
Jul 13, 2021
An intuitive operating system that's stable and easy to use
Pros and Cons
  • "I like that it's a very easy solution to use. It's also very easy to integrate it for our customers. It's a very intuitive operating system, and if they take their time to go through it quickly, they can use it without any support."
  • "It would be better if they brought back the easy way to create multiple sessions on Windows 10. It's very complicated for our customers, and most of the time they need to call us to do it because they know that we are in an office environment and most of the time the competence is not for only one person. To optimize the resources, they need to have several sessions on the same desktop or the same workstation. This makes it easier to manage and maintain. My recommendation is to bring back the easy way and have several sessions on the same operating system. The price could be better as well."

What is our primary use case?

Whenever we sell equipment with a personal computer, our customers request Windows 10, and we install it.

What is most valuable?

I like that it's a very easy solution to use. It's also very easy to integrate it for our customers. It's a very intuitive operating system, and if they take their time to go through it quickly, they can use it without any support.

What needs improvement?

It would be better if they brought back the easy way to create multiple sessions on Windows 10. It's very complicated for our customers, and most of the time they need to call us to do it because they know that we are in an office environment and most of the time the competence is not for only one person. 

To optimize the resources, they need to have several sessions on the same desktop or the same workstation. This makes it easier to manage and maintain. My recommendation is to bring back the easy way and have several sessions on the same operating system. The price could be better as well.

For how long have I used the solution?

I have been using Windows 10 for five years or since it was available in the marketplace.

What do I think about the stability of the solution?

I personally think that it's a very stable operating system. We used to have several issues with other operating systems, but we don't have any issues with Windows 10. This is because the updates are made automatically, and we also have several ways to back up our work. Most of the time, I forget that there is any trouble on a laptop or the desktop.

What do I think about the scalability of the solution?

I think it's scalable. If you get legal licenses, you can move up to the new version without any problem. This is what we used to do.

How are customer service and technical support?

I contacted technical support once , and it was a very good experience.

How was the initial setup?

The initial setup is simple for me because I'm an IT integrator. However, I know that it's complicated for my customers just to install it. Most of the time, they don't want to learn how to do it. They always tell us to do it for them and to give it in ready-to-use mode.

What about the implementation team?

I'm an integrator and I install and deploy this solution. 

What's my experience with pricing, setup cost, and licensing?

It's not cheap, and it's one of the inconveniences. Most of the time, we use group licensing, permitting us to install servers for three months. When we want to have personal licenses, it costs too much here in Senegal.

What other advice do I have?

I will recommend this solution because it's intuitive. Also, we have a Windows culture here, and people like to use it.

On a scale from one to ten, I would give Windows 10 an eight.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Windows 10
February 2026
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reviewer1469322 - PeerSpot reviewer
HR Operations Manager at a tech services company with 10,001+ employees
Real User
Jul 12, 2021
Easy to set up and customize with helpful technical support
Pros and Cons
  • "We've found the scalability to be good."
  • "Nowadays, everything needs to be online, which I do not prefer. I prefer a few files, few applications to be available offline without connecting to the cloud."

What is our primary use case?

We're primarily using the solution as an operating system.

What is most valuable?

I do prefer the dark mode. They did not have a dark mode on Windows 8 or XP.

The product offers very good customizations. 

The initial setup is straightforward. 

The stability is very good. 

We've found the scalability to be good.

Technical support is helpful.

What needs improvement?

Nowadays, everything needs to be online, which I do not prefer. I prefer a few files, few applications to be available offline without connecting to the cloud.

I don't like that Skype has been discontinued and so is Internet Explorer. Those kinds of things, things you are really comfortable with and do not have much of a footprint on your computer, those are getting eliminated.

I'd like them to work on building tools that take up less space, as I tend to work offline. 

For how long have I used the solution?

I've been using the solution for a long time. I've used it since it was originally rolled out. 

What do I think about the stability of the solution?

The stability is good and I find it to be a reliable OS. That said, at certain times it takes a lot of time to get those patches updated. That's every now and then, however, apart from that, it's fine.

What do I think about the scalability of the solution?

In terms of scaling, for us, it was pretty much a comprehensive rollout, so I don't see any problems there. The product can scale. 

How are customer service and technical support?

We've reached out to technical support in the past. We find Microsoft to be helpful and responsive. We are satisfied with their level of service. 

Which solution did I use previously and why did I switch?

This is the only operating system I am using at the moment. 

How was the initial setup?

The initial setup is not difficult or complex. It's straightforward and simple. 

What's my experience with pricing, setup cost, and licensing?

I don't handle payment resolutions and therefore cannot speak to the licensing for this product. I'm not sure how much we pay or if we license it in monthly or yearly increments. 

What other advice do I have?

I'm just a customer and an end-user. I don't have a business relationship with Microsoft. 

I'm using the latest version of the solution at this time. 

Compared to previous Windows iterations, this is a great OS. 

I'd rate the solution at an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1593132 - PeerSpot reviewer
Co-Founder at a computer software company with 201-500 employees
Real User
Jul 9, 2021
Too many security patches, could be more user-friendly, but easy installation
Pros and Cons
  • "The install was easy for this solution."
  • "The solution could improve by being more user-friendly and limiting the security patches to once every quarter instead of weekly."

What is our primary use case?

I am using Windows 10 as an operating system for personal use.

What needs improvement?

The solution could improve by being more user-friendly and limiting the security patches to once every quarter instead of weekly.

For how long have I used the solution?

I have been using Windows 10 for a couple of years.

What do I think about the stability of the solution?

The solution is not stable, there are a lot of patches coming out all the time.

What do I think about the scalability of the solution?

There are approximately 2,000 users using this solution in my organization.

How was the initial setup?

The install was easy for this solution.

What about the implementation team?

The implementation of the solution was easy and I did it myself.

What's my experience with pricing, setup cost, and licensing?

There is a license required for Windows 10.

Which other solutions did I evaluate?

I have evaluated Windows 11 and it should fix a lot of issues with Windows 10.

What other advice do I have?

I rate Windows 10 a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Junior Software Engineer at a computer software company with 201-500 employees
Real User
Jul 7, 2021
Is secure, stable, and scalable
Pros and Cons
  • "It is stable, scalable, and secure. It is also easy to install."
  • "It should be more secure and should have an antivirus."

What is most valuable?

It is stable, scalable, and secure. It is also easy to install.

What needs improvement?

It should be more secure and should have an antivirus.

For how long have I used the solution?

I've been using it for almost six months.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

Technical support is okay and has been very useful.

How was the initial setup?

The installation is easy.

What other advice do I have?

I would recommend Windows 10 and would rate it at nine on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at Richard Duggan Pty Ltd
Real User
Jul 4, 2021
Flexible, scales well, and is stable
Pros and Cons
  • "It is flexible and it is easy to use."
  • "The security features need improvement."

What is our primary use case?

I need Windows for everything that I do.

What is most valuable?

It is flexible and it is easy to use.

What needs improvement?

The security features need improvement. Security is important for everything that we do.

I would like to see more integration, as it is something that is important for us.

The performance can be improved; it is not very clear how you can increase the performance of Windows.

For the ordinary user, there should be some optimization of things that you are told to do from time to time. Most people don't know what to do.

For how long have I used the solution?

I have been using Windows since it was available.

What do I think about the stability of the solution?

Windows is a stable solution.

What do I think about the scalability of the solution?

It scales well.

Most of everyone that I know who uses a PC is using Windows.

Which solution did I use previously and why did I switch?

I have not used any other operating system other than Windows.

How was the initial setup?

I was not involved in the initial setup but I believe that it is straightforward.

As a company, you need someone to configure this solution and maintain it.

What's my experience with pricing, setup cost, and licensing?

I do not have to pay for the license, it was included in the initial cost.

What other advice do I have?

I would absolutely recommend this solution to others.

I would rate Windows a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1613862 - PeerSpot reviewer
Network and Security Engineer at a tech services company with 11-50 employees
Real User
Jul 3, 2021
Easy to use, helpful online documentation, but stability need improvement
Pros and Cons
  • "The most valuable feature is the ease of use."
  • "I have found that Windows 10 could be more stable."

What is our primary use case?

I use Windows 10 as an operating system for my laptop.

What is most valuable?

The most valuable feature is the ease of use.

For how long have I used the solution?

I have been using this solution for approximately four years.

What do I think about the stability of the solution?

I have found that Windows 10 could be more stable.

What do I think about the scalability of the solution?

We have approximately 25 people using the solution in my organization.

How are customer service and technical support?

I have used online support on Microsoft's website and there is all the documentation I need.

Which solution did I use previously and why did I switch?

I have used Windows 7 previously.

How was the initial setup?

The installation is easy. It does not take very long, approximately 30 minutes.

We have one person doing the maintenance of the solution.

What about the implementation team?

The laptop that I am using came preinstalled with Windows 10.

What other advice do I have?

I would recommend this solution.

I rate Windows 10 a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior Manager at a comms service provider with 501-1,000 employees
Real User
Jun 30, 2021
Easy to use, scalable, and stable but the performance could be improved
Pros and Cons
  • "It's user-friendly."
  • "The updates could be rolled out every quarter."

What is our primary use case?

Windows 10 is our operating system. Everything we do is done on Windows 10.

What is most valuable?

It's user-friendly. It's easy to use.

The user interface is fine, there are no major changes required.

What needs improvement?

The performance needs improvement. Updates could be improved also.

The updates could be rolled out every quarter. We have experienced crashes with some of the updates. 

I would also like to see more performance-oriented updates for better effectiveness. That would be very helpful.

For how long have I used the solution?

I have been using Windows 10 for more than five years.

Windows 10 is the latest version.

What do I think about the stability of the solution?

We have no issues with the stability of this solution.

What do I think about the scalability of the solution?

Windows 10 is a scalable product.

I use this solution personally and for the company. We thousands of users in our company who use it, maybe more.

How are customer service and technical support?

Technical support is good. We have no issues with the technical support of Microsoft.

How was the initial setup?

We have an IT department of 50 or more, and a team of 10 to 15 system administrators, and managers to maintain this solution.

What's my experience with pricing, setup cost, and licensing?

I believe there is an agreement with Microsoft to pay the licensing fee yearly.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Windows 10 a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.