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PeerSpot user
content writing manager at Self-employed
Real User
A stable system which offers a wide variety of themes and templates
Pros and Cons
  • "It is a stable system which offers a wide variety of themes and templates."
  • "The system should be more informative."

What is our primary use case?

WordPress is the only Content Management system which I am presently using for building professional websites and blogs. It is a great application which gives an all-in-one solution for creating stunning websites. 

There is no need for experience in hard coding. Although, some expertise is still needed for customization.

How has it helped my organization?

It is a leading content management system, where it is easy to create nearly all types of websites and blogs. It is also a stable system which offers a wide variety of themes and templates.

What is most valuable?

  • Very stable and easy to use content management system.
  • Friendly for creating blogs.
  • Thousands of themes available for free and premium.
  • Availability of thousands of plugins for extending functions.

What needs improvement?

The system should be more informative. E.g., if there is an error in uploading a theme or there is some issue with a plugin, WordPress should describe the error in a more descriptive way and also should explain the solution. This way it could become more user-friendly and easier to work with.

Buyer's Guide
WordPress
October 2024
Learn what your peers think about WordPress. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

WordPress is stable. Only a few times would there be issues, but those came only from hosting or other similar issues.

What do I think about the scalability of the solution?

Sometimes there are issues, but not frequently.

How are customer service and support?

The technical support is okay. Generally, it goes with the theme owner. The service provider is sometimes fast in responding, and sometimes not.

Which solution did I use previously and why did I switch?

I tried Joomla and Drupal, but found WordPress to be better. It was better for me in terms of ease to use, availability of themes, and plugins.

How was the initial setup?

Sometimes, it was straightforward. Sometimes, it was complex. It depended upon the themes and plugins that I used.

What about the implementation team?

We implemented it in-house.

What was our ROI?

The ROI is very good. It provides a high ROI.

What's my experience with pricing, setup cost, and licensing?

Set up cost is nothing. Pricing is free. You need to pay a cost only for the domains, hosting, and to buy themes.

Which other solutions did I evaluate?

I evaluated Joomla and Drupal.

What other advice do I have?

This is the best solution for building a quick website.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Director - Inbound Marketing with 201-500 employees
Real User
The ease of access for a large developer community is good.

What is most valuable?

  1. Ease of use
  2. User Interface
  3. Theme/template model
  4. Widgets and plugins
  5. Cost
  6. Ease of access for a large developer community

How has it helped my organization?

  1. Rapid deployment
  2. ROI
  3. CapEx

What needs improvement?

  1. Faster deployment
  2. Better native AMP

For how long have I used the solution?

I've used it for 10 years.

What was my experience with deployment of the solution?

We rarely have issues.

What do I think about the stability of the solution?

We've not really had any issues with the stability.

What do I think about the scalability of the solution?

We sometimes have issues when scaling it out.

How are customer service and technical support?

Customer Service:

It's community based, so we never need customer service.

Technical Support:

It's bring your own support.

Which solution did I use previously and why did I switch?

We previously used Joomla, and switched due to the ease of use and deployment process.

How was the initial setup?

It's very straightforward.

What about the implementation team?

We've implemented it through an in-house team as well as a vendor one.

What was our ROI?

There's an immediate return. The saving starts the minute you stop using something else.

What other advice do I have?

If this is your first CMS, go with WordPress, and if you outgrow it, you'll have a list of others. Just don't be snobby about it

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
WordPress
October 2024
Learn what your peers think about WordPress. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Frontend Developer at a retailer with 201-500 employees
Real User
Elementor lets you easily create one-page landing sites but could be a little easier to use
Pros and Cons
  • "The best feature in WordPress is Elementor. It lets you easily create one-page landing sites."
  • "It could be a little bit easier to use."

What is our primary use case?

I use WordPress to create websites. I have mostly worked with the Elementor builder and slider plugins on WordPress. Most of my experience is related to the frontend and working with the design team.

I'm using version 5.2.

What is most valuable?

The best feature in WordPress is Elementor. It lets you easily create one-page landing sites.

WordPress is fast and user-friendly.

What needs improvement?

It could be a little bit easier to use.

For how long have I used the solution?

I have worked with WordPress for three years.

What do I think about the stability of the solution?

It's a stable product.

How was the initial setup?

Setup is easy. Installation takes 10 minutes.

What's my experience with pricing, setup cost, and licensing?

WordPress is a free CMS. Installing WordPress is free, although the domain will cost money.

What other advice do I have?

I would rate this solution as six out of ten. 

I would recommend WordPress to those who are interested in using it. My advice is to watch YouTube tutorials before installation. Non-technical people can easily use WordPress.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Web Developer / Programmer at a tech services company with 1-10 employees
Real User
WordPress combines simplicity for users and publishers with under-the-hood complexity for developers

What is most valuable?

Even though there are 1000s of plugins that are available to extend your WordPress website's features, WordPress is naturally packed with many valuable features for both publishers and developers. One of its acclaimed features is its simplicity. This is the feature which allows anyone to quickly get online and start publishing. There should be nothing that could hinder you from getting your website up and live, because WordPress is simply, very easy to use and tame.

How has it helped my organization?

Today, most websites are powered by this CMS. The latest statistics say that 28% of the web is made by WordPress. In fact, that is not a steady or a declining figure — it's a growing one. Everyday, more websites are born because of WordPress.

I cannot deny that WordPress is a very valuable tool for me, and surely, for any organization, too, because with this CMS, anyone can build websites from simple ones to even enterprise-level types. One can even build an application using WordPress.

What needs improvement?

I think WordPress needs to improve itself in the area of security. I have seen a lot of WordPress websites being the target of hackers and spammers. One of the reason is that it is the most widely used CMS today.

WordPress also needs to improve its speed. Although it is not really a slow CMS, as soon as you add more plugins, you'll notice a difference it its speed and performance.

For how long have I used the solution?

I've been using WordPress for over 15 years now.

What was my experience with deployment of the solution?

Yes. There's no such thing as perfect development and deployment. However, they are just minor ones, and usually, it's not related to WordPress itself but on how the host is being configured. In other words, it's usually related to the host server environment.

What do I think about the stability of the solution?

Yes. Usually it happens when you have a lot of outdated plugins. All you need to do is to keep them up-to-date.

What do I think about the scalability of the solution?

No. WordPress, like the other popular CMSs, is also very extendable. However, I don't think it is ideal for large businesses.

How are customer service and technical support?

Customer Service:

Great. You can always ask for help from its community anytime.

Technical Support:

I would rate the technical support at an eight and a half out of 10.

Which solution did I use previously and why did I switch?

I actually use various CMSs when building sites. It depends on the specs of the project.

How was the initial setup?

Luckily, as I have said, WordPress strength is its simplicity. It's not only limited to the actual usage, but even during the initial setup. WordPress is very easy to install.

What about the implementation team?

No.

What was our ROI?

I prefer not to talk about it. I only build websites for my clients.

What's my experience with pricing, setup cost, and licensing?

If they want to be up and running quickly, and if they don't have a very large content base, then use this CMS.

Which other solutions did I evaluate?

Other CMS that are worthy to note are Drupal and Joomla.

What other advice do I have?

WordPress combines simplicity for users and publishers with under-the-hood complexity for developers.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Product & Project Manager at a tech services company with 51-200 employees
Consultant
Review about WordPress

What is most valuable?

-Simplicity: it is possible for you to get online and get publishing, quickly.

-Flexibility: WordPress can handle just about any kind of website. With WordPress anyone with or without any coding knowledge can build beautiful robust WordPress websites.

-Publish with Ease: WordPress make it easy to create Posts by just a single button click. Start by filling in the blanks: enter post title and post body content. When you are ready, click Publish.

-Easy Administration Panel: WordPress’s popularity comes with its own easy administration panels.

-Easy Installation and Upgrades: WordPress is very easy to install. It only takes a moment and a few clicks. 

-Multilingual: WordPress is available in more than 70 languages. You can use WordPress in any language that you want. It is very easy to create a website in any single language.

-Extend with Plugins: WordPress has a plugin directory containing thousands of plugins. You can add complex galleries, calendars, social networking, social media widgets, spam protection, fine-tune controls for search engine optimization, forums to your sites.

-Security: WordPress secure enough if you keep it up-to-date. 

How has it helped my organization?

-WordPress platform lets us quickly get websites up and running.

-WordPress’ plugin architecture and templating system are simple to customize and build upon.

-WordPress is constantly being improved. The best part is that improvements to core security, bug fixes, and general upgrades will always be available to you at no cost.

-WordPress is SEO-Friendly and Easy to Optimize.

-WordPress has many e-commerce solution to suit our business.

What needs improvement?

-Modifying tables or graphics format in admin dashboard can be more complicated than other applications like Joomla.

-Users with advanced needs would have to install many plugins to have what is a standard for Joomla or any other CMS.

For how long have I used the solution?

I have been using it for 3 years.

What was my experience with deployment of the solution?

I have not encountered any deployment issues.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

Which solution did I use previously and why did I switch?

We previously used Mambo, Drupal and Joomla.

How was the initial setup?

It takes just a few mouse clicks to have WordPress up and running on your hosting account. All best WordPress web hosting companies allow you to install WordPress within few clicks.

What about the implementation team?

We implement it in-house.

What's my experience with pricing, setup cost, and licensing?

WordPress is a free software. You are free to download, install, use and modify it.

Which other solutions did I evaluate?

We evaluated Mambo, Drupal and Joomla.

What other advice do I have?

Here are 5 reasons why you should use WordPress:

-WordPress allows you to create fully functional websites and mobile applications. You can make your website beautiful with themes, and extend it with plugins.

-WordPress is a open source software. It has a large community and is maintained by a large group of volunteers.

-There are many services for WordPress that make tackling this particular issue a lot simpler and save you a ton of time while making everything a lot more manageable.

-WordPress has plugin functionality, but compared to other CMS, it's quite basic. You can create highly functional and complex sites using WordPress.

-The cost of a WordPress site depends entirely on your budget and goals.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Consultant at a tech services company
Consultant
Ready-made themes speed the design process. The basic product is becoming less usable by end users for site maintenance post delivery.
Pros and Cons
  • "As WordPress is such a popular product, there are many designers and developers available to work on projects."
  • "Ready-made themes speed the design process; a huge number of quality themes are available from several sources."
  • "Good for rapidly turning around all the elements required for online sales funnels."
  • "The basic product is becoming less usable by end users for site maintenance post delivery."
  • "Backups and moving sites could be handled better."
  • "WordPress sites do require quite a bit of maintenance: Constant updates to both WordPress and all the various plugins that it requires."

What is our primary use case?

WordPress CMS is used on a variety of website projects internally and for our clients. It is used for static websites and numerous projects, including booking systems, review sites, job boards, and portal sites. It is also used for marketing activities in conjunction with a number of other tools.

How has it helped my organization?

  • WordPress is a fast way to present and test online business concepts, events, and marketing activity. Although WordPress has its shortcomings, it is a great way to deliver working websites and test new business ideas. 
  • Good for rapidly turning around all the elements required for online sales funnels.
  • WordPress is also the go-to tool for building sites for one-off marketing events.

What is most valuable?

  • Ready-made themes speed the design process; a huge number of quality themes are available from several sources.
  • Plug-ins are available to provide additional functionality, for example, event booking, directories, job boards, etc. 
  • Frameworks and design tools can simplify the design process and create a back-end which is usable for non-technical people with some simple training.
  • As WordPress is such a popular product, there are many designers and developers available to work on projects.

What needs improvement?

  • WordPress sites do require quite a bit of maintenance: Constant updates to both WordPress and all the various plugins that it requires.
  • Security is an issue, but this is the case with any open source software.
  • Backups and moving sites could be handled better.
  • WordPress is highly customisable, but this leads to a confusing back end. There are so many menus and options available. The basic product is becoming less usable by end users for site maintenance post delivery.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Public Health Worker at a wellness & fitness company with 501-1,000 employees
Real User
Difficult to create content without spending a lot of time to learn it
Pros and Cons
  • "I like how it integrates graphics and words, and more generally, the way people can develop the choices of spaces for different websites."
  • "I think that WordPress is too cool in its contact."

What is our primary use case?

My experience with WordPress is more in the world of the arts.

I think that people are almost using the public part of WordPress to push them through the task of creating things and disciplining themselves each day, as well as entertaining people or educating people or giving people pleasure through their poetry, art, writing, and whatever.

How has it helped my organization?

The way that WordPress is configured, they have it stripped down so much that the amount they put on for the week is of no use for all of the citizens and staff that we wanted to respond to. I don't know if that's because they're using WordPress, or instead, that they're going too much for a presence on the web, rather than seeing it as a business tool.

We talk about the citizens and staff being digitally illiterate, but it may be that we have digitally illiterate policymakers who don't realize fully how to use WordPress. They just see it as a way of having a presence on the web, rather than having every page help them to meet their outcomes.

What is most valuable?

I like how people are able to learn to tag.

It offers categories where you are able to search and go back.

I like how it gives the opportunity to have a discipline of input and discipline of letting people see how you're progressing and making things visible. The people that I follow on WordPress show their thinking and test it out.

I like how it integrates graphics and words, and more generally, the way people can develop the choices of spaces for different websites.

It creates beautiful spaces and some people are just great, in terms of being creative.

What needs improvement?

I think that WordPress is too cool in its contact. If somebody works well in that medium then it would be really helpful for a community and for themselves. I don't know how to plug them into using it well. I don't know where someone goes from zero to having something up, and then incrementally learning how to do it.

I think it would be good if WordPress maybe had a place where people could go to and say, "Hi, I'm an artist. I like writing poetry related to my art. Is there anyone who uses WordPress for this?" or "Hi, I'm working in the health sector, and I'm working on change and transformation work. I would like to talk about it, has anyone else done that?", or "Hello, I'm writing a book. I would like to use WordPress as a way of making sure that I get three hours work done every day and write 300 words". I think that's what people are using WordPress for in these situations.

For how long have I used the solution?

I have been working with WordPress for perhaps five years.

What do I think about the scalability of the solution?

This platform is too small for us.

How was the initial setup?

We don't do the setup. Rather, we are involved in populating it.

What's my experience with pricing, setup cost, and licensing?

I paid to have a WordPress site for two years and didn't just have a free one. Unfortunately, the site was awful and I never made good use of spending all that money.

Which other solutions did I evaluate?

Originally, I thought that we would be using SharePoint for this work. However, WordPress is the product that was ultimately chosen. At first, I wondered if I was missing something, not knowing how WordPress can be used as a business tool. It doesn't have the same things as SharePoint.

What we really need is a platform that enables citizens and staff to self-manage their health. It needs to have a range of things that can be used to help people. For example, people should be able to find out about their health and keep information about it. It should be able to support them. I think of WordPress more as an artistic place, or where people journal. It's good for blogs and it's good for a whole lot of things, but not necessarily the type of things that we would have expected. That said, they have selected WordPress and are 100% on it.

I have been trying to use Mural, and it's overwhelming in terms of what they offer you. It's too much, especially if you're working on a pandemic and you are trying to learn a new tool.

What other advice do I have?

I'm one of these people that has not found a routine to use it, but I use it because I like to follow certain people. I learn by reading WordPress blogs. I appreciate the space and that we'd like to link to other people to use it, but I don't know how to do that. I feel it would be a good place for some people.

I work in the world of knowledge management and knowledge interaction. There are people who use WordPress that really create what they have to say and what they have to show, very well, and people like myself and others can go in. That creation of knowledge enables us to think about certain things or have discussions with other people.

Certainly, I'm not the only person that reads what is put up in WordPress. Therefore, if you end up with a group of people and eight of us read that blog, we have a common language, even if the person is in America or somewhere else. We can be involved in the seminar in Scotland, but because we all read that WordPress blog, we will have a common language and certain common concepts or ways of looking at something. That is knowledge into action and that is knowledge in the world taking things forward.

I've seen a seminar here of a guy who has a WordPress blog and he held a big international seminar with people from all over the world, hosted at one of our universities. He was also well-known for his books and there was a bookstall with his books and other books. This is a big four-day international event, and the person hosting it at the university wanted me to attend the three keynote speeches that opened every morning, and this guy did one of them. Since then, I've followed his blog. So, people are doing things like that.

My interest in that blog is how do you support very large organizations to change? Because, they're running huge systems, including hospitals. This is a very important thing and very important because of COVID-19. How does a children's hospital change how they run things when they're also having to look after ill children all the time? And that guy is about that. I follow all of his work in WordPress, as well as occasionally read his books, but it's much better to see his books as he's writing them. So, basically, he is sharing the eight chunks in a chapter on WordPress and sharing the illustrations. He's also a very good illustrator.

So sometimes you say, "Oh gosh, that's just great. I could use that as a slide when I'm talking about people doing things". He's a generous person because people, through WordPress, one can say one likes something, or one can go in and say, that completely makes sense to me, except that one bit.

As a consumer of WordPress, I would say it's been a good platform over the last five years for me. As a person who would like to use WordPress, but who hasn't been given enough time, I've not managed, so I'd rate it low. Without enough time on WordPress, it has not been a simple thing. I would like to use it as a creative space, where I was contributing. 

As a person who has spent five years engaging in someone else's creativity and thoughts, I could rate WordPress and ten out of ten. This is because I've found some really good sites, and WordPress has facilitated that. However, when it is me wanting to be creative in WordPress, I have to rate it very low.

I do know that people can do well with it, and I have appreciated the people who use it. Some people use it with advertisements, so some people can use it for free. I like that they set up the possibility for people to do things.

I would rate this solution a one out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Web Designer at a tech services company with 51-200 employees
Real User
The most valuable features are sidebar, menu, and plugins/ratings. It needs better, updated plugins.

What is most valuable?

  • Sidebar
  • Menu
  • Plugins/ratings

How has it helped my organization?

It's improved our speed to market.

What needs improvement?

It has a need for better, updated plugins. Now there's an SEA of them and there are too much with some being outdated.

For how long have I used the solution?

We've used it for four years.

What was my experience with deployment of the solution?

We've only had issues with the backups during deployment.

What do I think about the stability of the solution?

We had issues with the flash in the early days.

What do I think about the scalability of the solution?

We can't scale as the plugins are outdated.

How are customer service and technical support?

Customer Service:

7-8/10

Technical Support:

7/10

Which solution did I use previously and why did I switch?

I used MS Front Page prior to WP.

How was the initial setup?

I had to take classes beforehand, but it was straightforward afterwards.

What about the implementation team?

I did it myself.

What's my experience with pricing, setup cost, and licensing?

Some themes are expensive, but you don't need to buy them.

Which other solutions did I evaluate?

We also looked at Joomla but it's not worth using.

What other advice do I have?

Never do hard coding.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Download our free WordPress Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
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Buyer's Guide
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