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75 Points
9 Years
User Activity
About 9 years ago
Answered a question: CA Service Desk vs IBM Maximo
I would sugest you take a look at Cherwell software as well.
a fine product and much more accessible financially speaking!!
Over 9 years ago
Contributed a review of DX Unified Infrastructure Management: With its predefined menu of items to collect and monitor, we're able to define the monitoring needs of new customers.
Over 9 years ago
Contributed a review of DX Unified Infrastructure Management: With its predefined menu of items to collect and monitor, we're able to define the monitoring needs of new customers.
Over 9 years ago
Contributed a review of Cherwell Service Management: The Business Process feature allows us to customize an escalation process for different products with their own sets of rules, but mobile access and the UI need improvement.
Projects
Over 9 years ago
Implementation of Cherwell In ITSM and Business ProcessImplementation of Cherwell In ITSM and Business Process
Experience
Following
Reviews
Over 9 years ago
DX Unified Infrastructure Management
Over 9 years ago
DX Unified Infrastructure Management
Answers
About me
I have over 15 years working with ITSM solutions, specially related to improving service quality but without direct impact on budget limitations.
WIth knowledge, experience, technology and the right team it is possible to deliver a better IT service within the organizations.
Especializações: ITIL Manager Certified V2, ITIL V3 Expert
Interesting Projects and Accomplishments
Over 9 years ago
